User Manual
Table Of Contents
- Contents
- Guide to This Manual
- Important Instructions
- Part Names and Functions
- Guide to the Control Panel
- Loading Papers
- Placing Originals
- Inserting and Removing a Memory Device
- Printing
- Copying
- Scanning
- Faxing
- Maintaining the Printer
- Solving Problems
- Adding or Replacing the Computer or Devices
- Connecting to a Printer that has been Connected to the Network
- Re-setting the Network Connection
- Connecting a Smart Device and Printer Directly (Wi-Fi Direct)
- About Wi-Fi Direct
- Connecting to an iPhone, iPad or iPod touch using Wi-Fi Direct
- Connecting to Android Devices using Wi-Fi Direct
- Connecting to Devices other than iOS and Android using Wi-Fi Direct
- Disconnecting Wi-Fi Direct (Simple AP) Connection
- Changing the Wi-Fi Direct (Simple AP) Settings Such as the SSID
- Checking the Network Connection Status
- Product Information
- Paper Information
- Consumable Products Information
- Software Information
- Settings Menu List
- Product Specifications
- Printer Specifications
- Scanner Specifications
- ADF Specifications
- Fax Specifications
- Using Port for the Printer
- Interface Specifications
- Network Specifications
- Supported Third Party Services
- Memory Device Specifications
- Supported Data Specifications
- Dimensions
- Electrical Specifications
- Environmental Specifications
- Installation Location and Space
- System Requirements
- Regulatory Information
- Administrator Information
- Where to Get Help
- Technical Support Web Site
- Contacting Epson Support
- Before Contacting Epson
- Help for Users in Europe
- Help for Users in Australia
- Help for Users in New Zealand
- Help for Users in Singapore
- Help for Users in Thailand
- Help for Users in Vietnam
- Help for Users in Indonesia
- Help for Users in Hong Kong
- Help for Users in Malaysia
- Help for Users in India
- Help for Users in the Philippines
12.
If you disabled IEEE802.3az for the computer in step 2, enable it.
13.
Connect the Ethernet cables that you removed in step 1 to the computer and the printer.
If the problem still occurs, devices other than the printer may be causing the problem.
The Printer Cannot Connect by USB (Mac OS)
e following causes can be considered.
The USB cable is not plugged into the electrical outlet correctly.
Solutions
Connect the USB cable securely to the printer and the computer.
There is a problem with the USB hub.
Solutions
If you are using a USB hub, try to connect the printer directly to the computer.
There is a problem with the USB cable or the USB inlet.
Solutions
If the USB cable cannot be recognized, change the port, or change the USB cable.
Cannot Print Even Though a Connection has been Established (Mac OS)
e following causes can be considered.
There is a problem with the software or data.
Solutions
❏ Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson
printer driver is not installed, the available functions are limited. We recommend using a genuine
Epson printer driver.
❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a
lower resolution or a smaller size.
❏ If you have tried all of the solutions and have not solved the problem, try uninstalling and then
reinstalling the printer driver.
❏ You may be able to clear the problem by updating the soware to the latest version. To check the
soware status, use the soware update tool.
& “Checking if a genuine Epson printer driver is installed - Windows” on page 163
& “Checking if a genuine Epson printer driver is installed - Mac OS” on page 164
& “Installing or Uninstalling Applications Separately” on page 162
& “Updating Applications and Firmware” on page 167
There is a problem with the status of the printer.
Solutions
Make sure the printer status is not Pause.
Solving Problems
>
The Printer Does Not Work as Expected
>
Cannot Print
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