User Manual
Table Of Contents
- Contents
- Guide to This Manual
- Important Instructions
- Part Names and Functions
- Guide to the Control Panel
- Loading Papers
- Placing Originals
- Inserting and Removing a Memory Device
- Printing
- Copying
- Scanning
- Faxing
- Maintaining the Printer
- Solving Problems
- Adding or Replacing the Computer or Devices
- Connecting to a Printer that has been Connected to the Network
- Re-setting the Network Connection
- Connecting a Smart Device and Printer Directly (Wi-Fi Direct)
- About Wi-Fi Direct
- Connecting to an iPhone, iPad or iPod touch using Wi-Fi Direct
- Connecting to Android Devices using Wi-Fi Direct
- Connecting to Devices other than iOS and Android using Wi-Fi Direct
- Disconnecting Wi-Fi Direct (Simple AP) Connection
- Changing the Wi-Fi Direct (Simple AP) Settings Such as the SSID
- Checking the Network Connection Status
- Product Information
- Paper Information
- Consumable Products Information
- Software Information
- Settings Menu List
- Product Specifications
- Printer Specifications
- Scanner Specifications
- ADF Specifications
- Fax Specifications
- Using Port for the Printer
- Interface Specifications
- Network Specifications
- Supported Third Party Services
- Memory Device Specifications
- Supported Data Specifications
- Dimensions
- Electrical Specifications
- Environmental Specifications
- Installation Location and Space
- System Requirements
- Regulatory Information
- Administrator Information
- Where to Get Help
- Technical Support Web Site
- Contacting Epson Support
- Before Contacting Epson
- Help for Users in Europe
- Help for Users in Australia
- Help for Users in New Zealand
- Help for Users in Singapore
- Help for Users in Thailand
- Help for Users in Vietnam
- Help for Users in Indonesia
- Help for Users in Hong Kong
- Help for Users in Malaysia
- Help for Users in India
- Help for Users in the Philippines
Cannot Print
Cannot Print from Windows
Make sure the computer and the printer are connected correctly.
e cause and solution to the problem dier depending on whether or not they are connected.
Checking the Connection Status
Use Epson Printer Connection Checker to check the connection status for the computer and the printer. You may
be able to solve the problem depending on the results of the check.
1.
Double-click the Epson Printer Connection Checker icon on the desktop.
Epson Printer Connection Checker starts.
If there is no icon on the desktop, follow the methods below to start Epson Printer Connection Checker.
❏ Windows 10
Click the start button, and then select Epson Soware > Epson Printer Connection Checker.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Windows 7
Click the start button, and then select All Programs > Epson Soware > Epson Printer Connection
Checker.
2.
Follow the on-screen instructions to check.
Note:
If the printer name is not displayed, install a genuine Epson printer driver.
“Checking if a genuine Epson printer driver is installed - Windows” on page 163
When you have identied the problem, follow the solution displayed on the screen.
When you cannot solve the problem, check the following according to your situation.
❏
e
printer is not recognized over a network connection
“Cannot connect to a Network” on page 181
❏ e printer is not recognized using a USB connection
“e Printer Cannot Connect by USB (Windows)” on page 184
❏ e printer is recognized, but printing cannot be performed.
“Cannot Print Even
ough
a Connection has been Established (Windows)” on page 184
Cannot connect to a Network
e problem could be one of the following issues.
Solving Problems
>
The Printer Does Not Work as Expected
>
Cannot Print
181