User Manual

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The control panel display keeps
turning off.
o
Is the printer in sleep mode?
Sleep mode is exited if a print job is received or the
screen of the control panel is touched. The delay
before entering sleep mode can be changed from
the Basic Settings menu.
U “General Settings - Basic Settings” on page 140
Color ink runs out quickly even
when printing in the Black&White
mode or when printing black data.
o
Color ink may be consumed even if in
printing in black and white mode, or
printing black data.
o
Color ink is also consumed during the print
head cleaning process.
When performing Head Cleaning or Powerful
Cleaning, ink of all colors will be consumed even if
black and white mode is selected.
The paper is not cut cleanly.
o
Replace the cutter.
If the paper is not cut cleanly, replace the cutter.
U “Replacing the Cutter” on page 186
A light is visible inside the printer.
o
This is not a failure.
The light is a light inside the printer.
The administrator password has
been lost
o
Should you forget the administrator password,
contact your dealer or Epson Support.
Print head is automatically cleaned
o
To ensure print quality, the printer may
automatically perform head cleaning when the
printer is turned on or before starting printing.
The printer turned off due to a
power cut
o
Turn off the printer, and then turn it back on.
When the printer is not turned off normally, the
print head may not be capped correctly. If the print
head is left uncapped for a long time, the print
quality may decline.
When you turn on the printer, capping is performed
automatically after a few minutes.
Copying or Scanning Problems
(SC-T5400M Series Only)
Lines Appear on Scanned or Copied
Documents
Follow the steps below to clean the inside of the
scanner. Dust or dirt that is stuck to the rollers or the
scanner's glass surface may cause unwanted lines or
marks on copy results and scanned images.
If the rollers or the scanner's glass surface is very dirty,
use the optional cleaning kit. Add a small amount of
cleaner to the cleaning cloth and wipe off the dirt.
U “Options and Consumable Products” on
page 214
SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide
Problem Solver
209