User Manual
Table Of Contents
- Copyrights and Trademarks
- Contents
- Introduction
- Notes on Manuals
- Printer Parts
- Features of Printer
- Realizing High Productivity
- Realizing High Resolution
- Insistence on Ease-of-Use
- Back and side can be placed next to a wall
- Checking current operating status even from afar thanks to an alert lamp
- Smooth operation while checking the operating instructions on the screen
- Printer driver that is simple and easy to operate
- Support for wireless LAN connection
- Installing a color sensor (SC-T5400M Series)
- Notes on Usage and Storage
- Saving Power
- Introducing the Software
- Changing the Network Connection Methods
- Loading and Setting the Paper
- Printing with the Printer Driver from Your Computer
- Basic Operating Procedures (Windows)
- Basic Operating Procedures (Mac)
- Printing CAD Drawings
- Enlargements and Horizontal and Vertical Banners
- Printing at Non-Standard Sizes
- Borderless Printing
- Correct color and print
- Color Management Printing
- Multi-Page Printing (N-up)
- Folded 2-Sided Printing (Windows only)
- Poster Printing (Windows Only)
- Printing Multiple Documents (Layout Manager)(Windows Only)
- Printing Using the HP-GL/2 or HP RTL Mode from a Computer
- Printing without Using the Printer Driver
- Copy (SC-T5400M Series Only)
- Scanning (SC-T5400M Series Only)
- Making Enlarged Copies with an A3 or A4 Scanner (SC-T5400 Series/SC-T3400 Series/SC-T3400N Series Only)
- Using the Menu
- Maintenance
- Problem Solver
- What to do When a Message is Displayed
- When a Maintenance Call/Printer Error Occurs
- Troubleshooting
- You cannot print (because the printer does not work)
- The printer does not turn on.
- The printer turns off automatically.
- The printer driver is not installed properly (Windows).
- The printer driver is not installed properly (Mac).
- The printer is not communicating with the computer.
- You cannot print under the network environment.
- Printing from iPhone or iPad is not possible.
- The printer has an error.
- The printer stops printing.
- Your problem is not listed here.
- The print head moves, but nothing prints.
- The prints are not what you expected
- Main troubleshooting procedures
- When you want to unclog the print head
- Ink drips
- Fine lines in drawings are not printed
- Differences in color/light/dark
- The color is not exactly the same as another printer.
- The print is not positioned properly on the media.
- Lengths differ between the print results and print data
- Vertical ruled lines are misaligned.
- The printed surface is scuffed or soiled.
- Soiling occurs at a specific position on the print surface
- The paper is creased.
- The reverse side of the printed paper is soiled.
- Blurred text, lines, and images
- Printed over the barcode for Manage Remaining Amount
- Feeding or ejecting problems
- Others
- The control panel display keeps turning off.
- Color ink runs out quickly even when printing in the Black&White mode or when printing black data.
- The paper is not cut cleanly.
- A light is visible inside the printer.
- The administrator password has been lost
- Print head is automatically cleaned
- The printer turned off due to a power cut
- Copying or Scanning Problems (SC-T5400M Series Only)
- You cannot print (because the printer does not work)
- Appendix
- Where To Get Help
- Technical Support Web Site
- Contacting Epson Support
- Before Contacting Epson
- Help for Users in North America
- Help for Users in Europe
- Help for Users in Australia
- Help for Users in Singapore
- Help for Users in Thailand
- Help for Users in Vietnam
- Help for Users in Indonesia
- Help for Users in Hong Kong
- Help for Users in Malaysia
- Help for Users in India
- Help for Users in the Philippines
o
Is the paper too thick or too thin?
Check that the paper specifications are compatible
with this printer.
U “Epson Special Media” on page 214
U “Supported Commercially Available Paper” on
page 220
o
Are you using the printer at normal room
temperature?
Epson special media should be used at normal room
temperature (temperature: 15 to 25°C, humidity: 40
to 60%). For information about paper from other
manufacturers, see the documentation supplied
with the paper.
o
Is paper jammed in the printer?
Open the front cover of the printer and check that
there are no paper jams or foreign objects in the
printer. If paper is jammed, see "Roll paper jam" or
"Cut sheets jam" below and clear the jammed paper.
Roll paper skews while printing
o
If Roll paper is meandering. keeps
appearing during printing and printing
stops, first load the paper again, and then
try setting the Back Tension settings to High.
Do the settings by touching, in order from the
Home screen, Roll paper information area (from the
Home screen) - Advanced Media Setting - Back
Tension - High.
Paper does not collect in the paper
basket or is creased or folded
o
Does the print job require a lot of ink, or is
the humidity of the workplace high?
Depending on the job and the work environment,
paper may not collect in the paper basket. Take the
following measures as appropriate.
❏ Paper does not collect in the paper basket: Use
your hands to lightly press the paper into the
paper basket as it is ejected from the printer.
❏ The paper folds after it has been cut
automatically: Select manual cutting and take
the paper in both hands after it is cut.
❏ The paper creases and does not collect well in
the paper basket: Resume printing after closing
the paper basket. Before the paper ejected
from the printer touches the floor, take it in
both hands close to the paper eject slot and
continue to lightly support it until printing is
complete.
Roll paper jam
To remove jammed paper, follow the steps below:
A
Open the cut sheet cover and the roll paper cover.
B
Cut the top portion of any torn or crinkled
areas using a commercially available cutter.
SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide
Problem Solver
206