User Manual

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Is ink dry on the printed surface?
Depending on the printing density and media type,
the ink may take a while to dry. Do not stack the
paper until the printed surface is dry.
Additionally, setting the drying time on the printer
in Roll Paper - Advanced Media Setting - Drying
Time - Drying Time per Page to a longer time will
stop post-print processing (ejection, cutting),
waiting for the paper to dry naturally.
U “Roll Paper menu” on page 133
Blurred text, lines, and images
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Is the Media Type setting correct?
Confirm that the paper type selected with the
printer matches the paper being used, and that the
printer driver Media Type settings are Use Printer
Settings. The amount of ink to be fired is controlled
according to the media type. If the settings do not
match the paper loaded, too much ink may be fired.
U “Setting Loaded Paper” on page 42
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Is the Color Density setting appropriate?
On the printer driver Advanced screen, click Paper
Configuration, and decrease the ink density. The
printer may be printing with much ink for some
paper. We recommend that black and color
densities be decreased similarly.
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Are you printing on tracing paper?
If too much ink is discharged, on the printer driver
Advanced screen, click Paper Configuration, and
decrease the ink density. Alternatively, changing
Paper Type to Tracing Paper <LowDuty> may
result in an improvement.
Printed over the barcode for Manage
Remaining Amount
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Depending on the paper, the printer may
not be able to read the barcode for Manage
Remaining Amount.
Set Setup to Off to use the printer. Touch, in order
from the Home screen, Roll paper information area -
Manage Remaining Amount, and then change
Setup from On to Off.
Feeding or ejecting problems
Unable to feed or eject paper.
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Is the paper loaded in the correct position?
See the following for the correct paper loading
positions.
U “Loading Roll Paper” on page 33
U “Loading Cut Sheet (1 sheet)” on page 40
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Is the paper loaded in the correct direction?
Load cut sheets vertically. If they are not loaded in
the correct direction, the paper may not be
recognized and an error may occur.
U “Loading Cut Sheet (1 sheet)” on page 40
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Is the paper wrinkled or creased?
Do not use old paper or paper with creases in it.
Always use new paper.
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Is the paper damp?
Do not use paper that is damp. Also, Epson special
media should be left in the bag until you intend to
use it. If it is left out for a long time, the paper curls
up and gets damp so that it does not feed properly.
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Is the paper wavy or curled?
If changes in temperature and humidity cause paper
to become wavy or curled, the printer may not be
able to recognize the paper size correctly.
Check the following points.
❏ Load the paper just before printing.
❏ Do not use wavy or curled paper.
For roll paper, cut off the wavy or curled parts
and then load it again.
For cut sheets, use new paper.
U “Notes on Loading the Paper” on page 32
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Are the edges of the roll paper uneven?
Loading roll paper with the right and left edges
uneven may cause paper feeding problems or paper
meandering may occur during printing. Rewind the
paper to make the edges even before using roll
paper or use roll paper with no problem.
U “Notes on Loading the Paper” on page 32
SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide
Problem Solver
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