User Manual
Table Of Contents
- Copyrights and Trademarks
- Contents
- Introduction
- Notes on Manuals
- Printer Parts
- Features of Printer
- Realizing High Productivity
- Realizing High Resolution
- Insistence on Ease-of-Use
- Back and side can be placed next to a wall
- Checking current operating status even from afar thanks to an alert lamp
- Smooth operation while checking the operating instructions on the screen
- Printer driver that is simple and easy to operate
- Support for wireless LAN connection
- Installing a color sensor (SC-T5400M Series)
- Notes on Usage and Storage
- Saving Power
- Introducing the Software
- Changing the Network Connection Methods
- Loading and Setting the Paper
- Printing with the Printer Driver from Your Computer
- Basic Operating Procedures (Windows)
- Basic Operating Procedures (Mac)
- Printing CAD Drawings
- Enlargements and Horizontal and Vertical Banners
- Printing at Non-Standard Sizes
- Borderless Printing
- Correct color and print
- Color Management Printing
- Multi-Page Printing (N-up)
- Folded 2-Sided Printing (Windows only)
- Poster Printing (Windows Only)
- Printing Multiple Documents (Layout Manager)(Windows Only)
- Printing Using the HP-GL/2 or HP RTL Mode from a Computer
- Printing without Using the Printer Driver
- Copy (SC-T5400M Series Only)
- Scanning (SC-T5400M Series Only)
- Making Enlarged Copies with an A3 or A4 Scanner (SC-T5400 Series/SC-T3400 Series/SC-T3400N Series Only)
- Using the Menu
- Maintenance
- Problem Solver
- What to do When a Message is Displayed
- When a Maintenance Call/Printer Error Occurs
- Troubleshooting
- You cannot print (because the printer does not work)
- The printer does not turn on.
- The printer turns off automatically.
- The printer driver is not installed properly (Windows).
- The printer driver is not installed properly (Mac).
- The printer is not communicating with the computer.
- You cannot print under the network environment.
- Printing from iPhone or iPad is not possible.
- The printer has an error.
- The printer stops printing.
- Your problem is not listed here.
- The print head moves, but nothing prints.
- The prints are not what you expected
- Main troubleshooting procedures
- When you want to unclog the print head
- Ink drips
- Fine lines in drawings are not printed
- Differences in color/light/dark
- The color is not exactly the same as another printer.
- The print is not positioned properly on the media.
- Lengths differ between the print results and print data
- Vertical ruled lines are misaligned.
- The printed surface is scuffed or soiled.
- Soiling occurs at a specific position on the print surface
- The paper is creased.
- The reverse side of the printed paper is soiled.
- Blurred text, lines, and images
- Printed over the barcode for Manage Remaining Amount
- Feeding or ejecting problems
- Others
- The control panel display keeps turning off.
- Color ink runs out quickly even when printing in the Black&White mode or when printing black data.
- The paper is not cut cleanly.
- A light is visible inside the printer.
- The administrator password has been lost
- Print head is automatically cleaned
- The printer turned off due to a power cut
- Copying or Scanning Problems (SC-T5400M Series Only)
- You cannot print (because the printer does not work)
- Appendix
- Where To Get Help
- Technical Support Web Site
- Contacting Epson Support
- Before Contacting Epson
- Help for Users in North America
- Help for Users in Europe
- Help for Users in Australia
- Help for Users in Singapore
- Help for Users in Thailand
- Help for Users in Vietnam
- Help for Users in Indonesia
- Help for Users in Hong Kong
- Help for Users in Malaysia
- Help for Users in India
- Help for Users in the Philippines
Ink drips
o
Dirt has accumulated around the nozzles of
the print head.
Perform print head cleaning.
U “When you want to unclog the print head” on
page 196
Fine lines in drawings are not printed
o
Is a suitable resolution set?
Try the following measures.
❏ In your application software, set the resolution
to 600 dpi.
❏ Confirm that the data paper size is correctly set
in the printer driver document size, and
remedy if different.
❏ If PDF, print directly from the source data for
that PDF.
❏ In the printer driver, select Emphasize Thin
Lines.
Emphasize Thin Lines is displayed by clearing
the Simple Settings check box in the Print
Quality section on the Printer Settings screen.
Differences in color/light/dark
If there are differences in color/light/dark, then
handle these by following the process below.
U “The prints are not what you expected” on
page 193
If these measures do not resolve the issue, check the
following items.
o
Is the Color Density setting appropriate?
If you feel that lines in drawings are too light, then
on the printer driver Advanced screen, click Paper
Configuration, and increase the ink density.
Conversely, if the ink density is too high on tracing
paper, either reduce the ink density or select
Tracing Paper <LowDuty> in the Paper Type
settings of the printer, and then print.
o
Are you using a genuine Epson ink cartridge?
This printer is developed for use with Epson ink
cartridges. If you use non-Epson ink cartridges,
printouts may be faint, or the color of the printed
image may be changed because the remaining ink
level is not correctly detected. Be sure to use the
correct ink cartridge.
o
Are you using an old ink cartridge?
The print quality drops when an old ink cartridge is
used. Replace the old ink cartridge with a new one.
We recommend using all the ink in the cartridge
before the expiry date printed on the package
(within 6 months of installation in the printer).
o
Have you tried changing the print quality
settings?
In the printer driver Printer Settings- Print Quality,
select Print with High Quality and try printing. If
this is not selected, this places priority on speed,
however this can adversely impact print quality to
some extent.
o
Is color management enabled?
Enable color management.
U “Color Management Printing” on page 78
o
Have you compared the printing result with
the image on the display monitor?
Since the monitor and the printer produce colors
differently, printed colors will not always match
on-screen colors perfectly.
o
Did you open the front cover while printing?
If the front cover is opened while printing, the print
head stops suddenly, causing unevenness in color.
Do not open the front cover while printing.
SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide
Problem Solver
198