User Manual
Table Of Contents
- Copyrights and Trademarks
- Contents
- Introduction
- Notes on Manuals
- Printer Parts
- Features of Printer
- Realizing High Productivity
- Realizing High Resolution
- Insistence on Ease-of-Use
- Back and side can be placed next to a wall
- Checking current operating status even from afar thanks to an alert lamp
- Smooth operation while checking the operating instructions on the screen
- Printer driver that is simple and easy to operate
- Support for wireless LAN connection
- Installing a color sensor (SC-T5400M Series)
- Notes on Usage and Storage
- Saving Power
- Introducing the Software
- Changing the Network Connection Methods
- Loading and Setting the Paper
- Printing with the Printer Driver from Your Computer
- Basic Operating Procedures (Windows)
- Basic Operating Procedures (Mac)
- Printing CAD Drawings
- Enlargements and Horizontal and Vertical Banners
- Printing at Non-Standard Sizes
- Borderless Printing
- Correct color and print
- Color Management Printing
- Multi-Page Printing (N-up)
- Folded 2-Sided Printing (Windows only)
- Poster Printing (Windows Only)
- Printing Multiple Documents (Layout Manager)(Windows Only)
- Printing Using the HP-GL/2 or HP RTL Mode from a Computer
- Printing without Using the Printer Driver
- Copy (SC-T5400M Series Only)
- Scanning (SC-T5400M Series Only)
- Making Enlarged Copies with an A3 or A4 Scanner (SC-T5400 Series/SC-T3400 Series/SC-T3400N Series Only)
- Using the Menu
- Maintenance
- Problem Solver
- What to do When a Message is Displayed
- When a Maintenance Call/Printer Error Occurs
- Troubleshooting
- You cannot print (because the printer does not work)
- The printer does not turn on.
- The printer turns off automatically.
- The printer driver is not installed properly (Windows).
- The printer driver is not installed properly (Mac).
- The printer is not communicating with the computer.
- You cannot print under the network environment.
- Printing from iPhone or iPad is not possible.
- The printer has an error.
- The printer stops printing.
- Your problem is not listed here.
- The print head moves, but nothing prints.
- The prints are not what you expected
- Main troubleshooting procedures
- When you want to unclog the print head
- Ink drips
- Fine lines in drawings are not printed
- Differences in color/light/dark
- The color is not exactly the same as another printer.
- The print is not positioned properly on the media.
- Lengths differ between the print results and print data
- Vertical ruled lines are misaligned.
- The printed surface is scuffed or soiled.
- Soiling occurs at a specific position on the print surface
- The paper is creased.
- The reverse side of the printed paper is soiled.
- Blurred text, lines, and images
- Printed over the barcode for Manage Remaining Amount
- Feeding or ejecting problems
- Others
- The control panel display keeps turning off.
- Color ink runs out quickly even when printing in the Black&White mode or when printing black data.
- The paper is not cut cleanly.
- A light is visible inside the printer.
- The administrator password has been lost
- Print head is automatically cleaned
- The printer turned off due to a power cut
- Copying or Scanning Problems (SC-T5400M Series Only)
- You cannot print (because the printer does not work)
- Appendix
- Where To Get Help
- Technical Support Web Site
- Contacting Epson Support
- Before Contacting Epson
- Help for Users in North America
- Help for Users in Europe
- Help for Users in Australia
- Help for Users in Singapore
- Help for Users in Thailand
- Help for Users in Vietnam
- Help for Users in Indonesia
- Help for Users in Hong Kong
- Help for Users in Malaysia
- Help for Users in India
- Help for Users in the Philippines
Troubleshooting
You cannot print (because the
printer does not work)
The printer does not turn on.
o
Is the power cable plugged into the
electrical outlet or the printer?
Make sure the power cable is securely plugged into
the printer.
o
Is there a problem with the power outlet?
Make sure your outlet works by connecting the
power cable for another electric product.
The printer turns off automatically.
o
Is the automatic power off configured?
To prevent the printer turning off automatically,
select Off.
U “General Settings - Basic Settings” on page 140
The printer driver is not installed
properly (Windows).
o
Is the icon for this printer displayed in the
Devices and Printers/ Printers/Printers and
Faxes folder?
❏ Yes
The printer driver is installed. See the "The
printer is not communicating with the
computer" section.
❏ No
The printer driver is not installed. Install the
printer driver.
o
Does the printer port setting match the
printer connection port?
Check the printer port.
Click the Port tab in the printer Properties dialog
and check the option selected for Print to the
following port(s).
❏ USB: USBxxx (x stands for the port number) for
the USB connection
❏ Network: The correct IP address for the network
connection
If it is not indicated, the printer driver is not installed
correctly. Delete and reinstall the printer driver.
U “Uninstalling Software” on page 29
The printer driver is not installed
properly (Mac).
o
Is the printer added to the printer list?
Select System Preferences > Printers & Scanners
(or Print & Fax) from the Apple menu.
If the printer name is not displayed, add the printer.
U “How to Select the Dedicated Printer Driver for
This Printer” on page 57
The printer is not communicating
with the computer.
o
Is the cable plugged in properly?
Confirm that the interface cable is securely
connected to both the printer port and the
computer. Also, make sure the cable is not broken
nor bent. If you have a spare cable, try connecting
with the spare cable.
o
Does the interface cable specification match
the specifications for the computer?
Make sure the interface cable specifications match
the specifications for the printer and the computer.
U “System Requirements” on page 227
SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide
Problem Solver
190