User Manual
Table Of Contents
- Copyrights and Trademarks
- Contents
- Introduction
- Notes on Manuals
- Printer Parts
- Features of Printer
- Realizing High Productivity
- Realizing High Resolution
- Insistence on Ease-of-Use
- Back and side can be placed next to a wall
- Checking current operating status even from afar thanks to an alert lamp
- Smooth operation while checking the operating instructions on the screen
- Printer driver that is simple and easy to operate
- Support for wireless LAN connection
- Installing a color sensor (SC-T5400M Series)
- Notes on Usage and Storage
- Saving Power
- Introducing the Software
- Changing the Network Connection Methods
- Loading and Setting the Paper
- Printing with the Printer Driver from Your Computer
- Basic Operating Procedures (Windows)
- Basic Operating Procedures (Mac)
- Printing CAD Drawings
- Enlargements and Horizontal and Vertical Banners
- Printing at Non-Standard Sizes
- Borderless Printing
- Correct color and print
- Color Management Printing
- Multi-Page Printing (N-up)
- Folded 2-Sided Printing (Windows only)
- Poster Printing (Windows Only)
- Printing Multiple Documents (Layout Manager)(Windows Only)
- Printing Using the HP-GL/2 or HP RTL Mode from a Computer
- Printing without Using the Printer Driver
- Copy (SC-T5400M Series Only)
- Scanning (SC-T5400M Series Only)
- Making Enlarged Copies with an A3 or A4 Scanner (SC-T5400 Series/SC-T3400 Series/SC-T3400N Series Only)
- Using the Menu
- Maintenance
- Problem Solver
- What to do When a Message is Displayed
- When a Maintenance Call/Printer Error Occurs
- Troubleshooting
- You cannot print (because the printer does not work)
- The printer does not turn on.
- The printer turns off automatically.
- The printer driver is not installed properly (Windows).
- The printer driver is not installed properly (Mac).
- The printer is not communicating with the computer.
- You cannot print under the network environment.
- Printing from iPhone or iPad is not possible.
- The printer has an error.
- The printer stops printing.
- Your problem is not listed here.
- The print head moves, but nothing prints.
- The prints are not what you expected
- Main troubleshooting procedures
- When you want to unclog the print head
- Ink drips
- Fine lines in drawings are not printed
- Differences in color/light/dark
- The color is not exactly the same as another printer.
- The print is not positioned properly on the media.
- Lengths differ between the print results and print data
- Vertical ruled lines are misaligned.
- The printed surface is scuffed or soiled.
- Soiling occurs at a specific position on the print surface
- The paper is creased.
- The reverse side of the printed paper is soiled.
- Blurred text, lines, and images
- Printed over the barcode for Manage Remaining Amount
- Feeding or ejecting problems
- Others
- The control panel display keeps turning off.
- Color ink runs out quickly even when printing in the Black&White mode or when printing black data.
- The paper is not cut cleanly.
- A light is visible inside the printer.
- The administrator password has been lost
- Print head is automatically cleaned
- The printer turned off due to a power cut
- Copying or Scanning Problems (SC-T5400M Series Only)
- You cannot print (because the printer does not work)
- Appendix
- Where To Get Help
- Technical Support Web Site
- Contacting Epson Support
- Before Contacting Epson
- Help for Users in North America
- Help for Users in Europe
- Help for Users in Australia
- Help for Users in Singapore
- Help for Users in Thailand
- Help for Users in Vietnam
- Help for Users in Indonesia
- Help for Users in Hong Kong
- Help for Users in Malaysia
- Help for Users in India
- Help for Users in the Philippines
Problem Solver
What to do When a Message is Displayed
If the printer displays one of the messages shown below, refer to the solution listed and take the necessary steps.
Messages What to do
Cannot recognize ink cartridges.
Try installing again.
❏ Remove and reinsert the ink cartridge. If the message persists, insert a new ink
cartridge (do not reinstall the cartridge that caused the error).
U “Replacing Ink Cartridges” on page 183
❏ Condensation may occur in the ink cartridge. Leave it at room temperature for at
least three hours before installing the ink cartridge again.
U “Notes on handling ink cartridges” on page 21
Ink is low. The ink is low. Ready a new ink cartridge. Printing is possible until replacement is
instructed.
U “Options and Consumable Products” on page 214
The maintenance box is not
recognized. Install it correctly.
Reinstall the Maintenance Box. If the message persists after reinstalling it, replace with
a new Maintenance Box (do not reinstall the Maintenance Box that caused the error).
U “Replacing Maintenance Box” on page 185
There is not enough space in
maintenance box to perform
head cleaning. You can continue
printing until replacement is
required.
The Maintenance Box does not have enough capacity to store ink discharged in print
head cleaning, therefore do not perform cleaning. To perform cleaning, replace the
Maintenance Box with a new one. The used Maintenance Box may be reinstalled after
cleaning is completed.
U “Replacing Maintenance Box” on page 185
Command Error
Check the printer driver setting.
Touch Cancel to stop printing. Confirm that the printer driver you are using supports
this printer.
Recovery Mode Firmware update has failed, so the printer has started in recovery mode. Use the
procedure below to update the firmware again.
(1) Connect a computer and the printer using a USB cable.
(Updates during recovery mode cannot use a network connection.)
(2) Download the latest firmware from the Epson website, and start update. Refer to
the firmware download page for update methods.
Memory Full. Document was not
printed.
Print from the printer driver.
SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide
Problem Solver
188