User Manual
Table Of Contents
- Copyrights and Trademarks
- Contents
- Notes on Manuals
- Introducing the Software
- Basic Operations
- Using the Optional Hard Disk Unit
- Using the Printer Driver(Windows)
- Using the Printer Driver(Mac)
- Printing Varieties
- Printing with Darker Tones of Black (Black Enhance Overcoat)
- Correct color and print
- Printing Black and White Photos
- Borderless Printing
- Enlarged/Reduced Printing
- Multi-Page Printing
- Poster Printing (Enlarge to cover several sheets and print - Windows only)
- Printing at Non-Standard Sizes
- Banner printing (on roll paper)
- Layout Manager(Windows Only)
- Color Management Printing
- Menu List
- Maintenance
- Problem Solver
- What to do When a Message is Displayed
- SpectroProofer Error
- When an Error Message and Error Code are Displayed
- Troubleshooting
- You cannot print (because the printer does not work)
- The printer does not turn on.
- The printer turns off automatically.
- The printer driver is not installed properly (Windows).
- The printer driver is not installed properly (Mac).
- The printer is not communicating with the computer.
- You cannot print under the network environment.
- The printer has an error.
- The printer stops printing.
- Your problem is not listed here.
- The printer sounds like it is printing, but nothing prints
- The prints are not what you expected
- Print quality is poor, uneven, too light, or too dark.
- The color is not exactly the same as another printer.
- I am worried about the print quality at the leading edge of the paper
- The print is not positioned properly on the media.
- Vertical ruled lines are misaligned.
- The printed surface is scuffed or soiled.
- Cleaning around the print head and caps
- The paper is creased.
- Print outs are wrinkled
- The reverse side of the printed paper is soiled.
- Too much ink is fired.
- Margins appear in borderless printing.
- Feeding or ejecting problems
- Others
- The control panel display keeps turning off.
- Color ink runs out quickly even when printing in the Black&White mode or when printing black data.
- The paper is not cut cleanly.
- A light is visible inside the printer.
- The administrator password has been lost
- Head cleaning is performed automatically
- The noise made by the drying fan during color measurement is slightly louder than in previous models.
- When an error occurs during color measurement (when using the SpectroProofer mounter), the colors do ...
- Cannot update the firmware for the printer
- Printing stops when printing in a VPN (Virtual Private Network) environment
- The printer turned off due to a power cut
- You cannot print (because the printer does not work)
- Appendix
- Where To Get Help
- Technical Support Web Site
- Contacting Epson Support
- Before Contacting Epson
- Help for Users in North America
- Help for Users in Europe
- Help for Users in Taiwan
- Help for Users in Australia/New Zealand
- Help for Users in Singapore
- Help for Users in Thailand
- Help for Users in Vietnam
- Help for Users in Indonesia
- Help for Users in Hong Kong
- Help for Users in Malaysia
- Help for Users in India
- Help for Users in the Philippines
Updating Software or
Installing Additional
Software
When you install the software during setup as described
in the Setup Guide, Epson Software Updater is installed.
Epson Software Updater allows you to update the
firmware and software already installed on your
computer as well as install additional software
compatible with the printer.
Note:
The software is updated as needed for greater
convenience and more robust functionality. We
recommend setting to receive update notifications in
Epson Software Updater and updating the software as
soon as possible when there is a notification.
Checking Whether Updates are
Available and Updating
Software
A
Check that the computer and printer are in the
following states.
❏ Computer is connected to the Internet.
❏ Printer and computer can communicate.
B
Start Epson Software Updater.
❏ Windows
Display the list of all the programs and then
click Epson Software Updater in the Epson
Software folder.
Note:
❏ If you press the Windows key (key with
Windows logo mark) on the keyboard and
then type the software name in the search box
of the displayed window, the software appears
immediately.
❏ The software can also be started by clicking the
printer icon on the Taskbar of the desktop and
then selecting Software Update.
❏ Mac
Select Go - Applications - Epson Software -
EPSON Software Updater.
C
Select the software or manuals to be updated and
then update them.
Follow the on-screen instructions.
c
Important:
Do not turn off the computer or printer during
the update.
Note:
Software not displayed in the list cannot be
updated with EPSON Software Updater. Check the
latest versions of software on the Epson website.
Please note that you cannot update or install
software using Epson Software Updater if you are
using a Windows Server OS. Download the
software from the Epson website.
http://www.epson.com
Receiving Update Notifications
Windows
A
Start Epson Software Updater.
B
Click Auto update settings.
C
Select the timing to perform the update check in
the Interval to Check field on the printer, and
then click OK.
Mac
The software is set by default to check and notify
whether there are updates every 30 days.
SC-P9500 Series/SC-P7500 Series User's Guide
Introducing the Software
20