User Manual
Table Of Contents
- Copyrights and Trademarks
- Contents
- Notes on Manuals
- Introducing the Software
- Basic Operations
- Using the Optional Hard Disk Unit
- Using the Printer Driver(Windows)
- Using the Printer Driver(Mac)
- Printing Varieties
- Printing with Darker Tones of Black (Black Enhance Overcoat)
- Correct color and print
- Printing Black and White Photos
- Borderless Printing
- Enlarged/Reduced Printing
- Multi-Page Printing
- Poster Printing (Enlarge to cover several sheets and print - Windows only)
- Printing at Non-Standard Sizes
- Banner printing (on roll paper)
- Layout Manager(Windows Only)
- Color Management Printing
- Menu List
- Maintenance
- Problem Solver
- What to do When a Message is Displayed
- SpectroProofer Error
- When an Error Message and Error Code are Displayed
- Troubleshooting
- You cannot print (because the printer does not work)
- The printer does not turn on.
- The printer turns off automatically.
- The printer driver is not installed properly (Windows).
- The printer driver is not installed properly (Mac).
- The printer is not communicating with the computer.
- You cannot print under the network environment.
- The printer has an error.
- The printer stops printing.
- Your problem is not listed here.
- The printer sounds like it is printing, but nothing prints
- The prints are not what you expected
- Print quality is poor, uneven, too light, or too dark.
- The color is not exactly the same as another printer.
- I am worried about the print quality at the leading edge of the paper
- The print is not positioned properly on the media.
- Vertical ruled lines are misaligned.
- The printed surface is scuffed or soiled.
- Cleaning around the print head and caps
- The paper is creased.
- Print outs are wrinkled
- The reverse side of the printed paper is soiled.
- Too much ink is fired.
- Margins appear in borderless printing.
- Feeding or ejecting problems
- Others
- The control panel display keeps turning off.
- Color ink runs out quickly even when printing in the Black&White mode or when printing black data.
- The paper is not cut cleanly.
- A light is visible inside the printer.
- The administrator password has been lost
- Head cleaning is performed automatically
- The noise made by the drying fan during color measurement is slightly louder than in previous models.
- When an error occurs during color measurement (when using the SpectroProofer mounter), the colors do ...
- Cannot update the firmware for the printer
- Printing stops when printing in a VPN (Virtual Private Network) environment
- The printer turned off due to a power cut
- You cannot print (because the printer does not work)
- Appendix
- Where To Get Help
- Technical Support Web Site
- Contacting Epson Support
- Before Contacting Epson
- Help for Users in North America
- Help for Users in Europe
- Help for Users in Taiwan
- Help for Users in Australia/New Zealand
- Help for Users in Singapore
- Help for Users in Thailand
- Help for Users in Vietnam
- Help for Users in Indonesia
- Help for Users in Hong Kong
- Help for Users in Malaysia
- Help for Users in India
- Help for Users in the Philippines
Telephone
number
Fax
number
Address
03-5325077 03-5320092 1F., No.9, Ln. 379, Sec. 1,
Jingguo Rd., North
Dist., Hsinchu City 300,
Taiwan
04-23011502 04-23011503 3F., No.30, Dahe Rd.,
West Dist., Taichung
City 40341, Taiwan
(R.O.C.)
04-23805000 04-23806000 No.530, Sec. 4, Henan
Rd., Nantun Dist.,
Taichung City 408,
Taiwan
05-2784222 05-2784555 No.463, Zhongxiao Rd.,
East Dist., Chiayi City
600, Taiwan
06-2221666 06-2112555 No.141, Gongyuan N.
Rd., North Dist., Tainan
City 704, Taiwan
07-5520918 07-5540926 1F., No.337, Minghua
Rd., Gushan Dist.,
Kaohsiung City 804,
Taiwan
07-3222445 07-3218085 No.51, Shandong St.,
Sanmin Dist.,
Kaohsiung City 807,
Taiwan
08-7344771 08-7344802 1F., No.113, Shengli Rd.,
Pingtung City,
Pingtung County 900,
Taiwan
Help for Users in Australia/New
Zealand
Epson Australia/New Zealand wishes to provide you
with a high level of customer service. In addition to your
product documentation, we provide the following
sources for obtaining information:
Your Dealer
Don’t forget that your dealer can often help identify and
resolve problems. The dealer should always be the first
call for advise on problems; they can often solve
problems quickly and easily as well as give advise on the
next step to take.
Internet URL
Australia
https://www.epson.com.au
New Zealand
https://www.epson.co.nz
Access the Epson Australia/New Zealand World Wide
Web pages.
The site provides a download area for drivers, Epson
contact points, new product information and technical
support (e-mail).
Epson Helpdesk
Epson Helpdesk is provided as a final backup to make
sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing, configuring and
operating your Epson product. Our Pre-sales Helpdesk
staff can provide literature on new Epson products and
advise where the nearest dealer or service agent is
located. Many types of queries are answered here.
The Helpdesk numbers are:
Australia Phone: 1300 361 054
Fax: (02) 8899 3789
New Zealand Phone: 0800 237 766
We encourage you to have all the relevant information
on hand when you ring. The more information you
prepare, the faster we can help solve the problem. This
information includes your Epson product
documentation, type of computer, operating system,
application programs, and any information you feel is
required.
Help for Users in Singapore
Sources of information, support, and services available
from Epson Singapore are:
World Wide Web
(https://www.epson.com.sg)
Information on product specifications, drivers for
download, Frequently Asked Questions (FAQ), Sales
Enquiries, and Technical Support via e-mail are
available.
SC-P9500 Series/SC-P7500 Series User's Guide
Where To Get Help
180