User Manual
Table Of Contents
- Copyrights and Trademarks
- Contents
- Notes on Manuals
- Introducing the Software
- Basic Operations
- Using the Optional Hard Disk Unit
- Using the Printer Driver(Windows)
- Using the Printer Driver(Mac)
- Printing Varieties
- Printing with Darker Tones of Black (Black Enhance Overcoat)
- Correct color and print
- Printing Black and White Photos
- Borderless Printing
- Enlarged/Reduced Printing
- Multi-Page Printing
- Poster Printing (Enlarge to cover several sheets and print - Windows only)
- Printing at Non-Standard Sizes
- Banner printing (on roll paper)
- Layout Manager(Windows Only)
- Color Management Printing
- Menu List
- Maintenance
- Problem Solver
- What to do When a Message is Displayed
- SpectroProofer Error
- When an Error Message and Error Code are Displayed
- Troubleshooting
- You cannot print (because the printer does not work)
- The printer does not turn on.
- The printer turns off automatically.
- The printer driver is not installed properly (Windows).
- The printer driver is not installed properly (Mac).
- The printer is not communicating with the computer.
- You cannot print under the network environment.
- The printer has an error.
- The printer stops printing.
- Your problem is not listed here.
- The printer sounds like it is printing, but nothing prints
- The prints are not what you expected
- Print quality is poor, uneven, too light, or too dark.
- The color is not exactly the same as another printer.
- I am worried about the print quality at the leading edge of the paper
- The print is not positioned properly on the media.
- Vertical ruled lines are misaligned.
- The printed surface is scuffed or soiled.
- Cleaning around the print head and caps
- The paper is creased.
- Print outs are wrinkled
- The reverse side of the printed paper is soiled.
- Too much ink is fired.
- Margins appear in borderless printing.
- Feeding or ejecting problems
- Others
- The control panel display keeps turning off.
- Color ink runs out quickly even when printing in the Black&White mode or when printing black data.
- The paper is not cut cleanly.
- A light is visible inside the printer.
- The administrator password has been lost
- Head cleaning is performed automatically
- The noise made by the drying fan during color measurement is slightly louder than in previous models.
- When an error occurs during color measurement (when using the SpectroProofer mounter), the colors do ...
- Cannot update the firmware for the printer
- Printing stops when printing in a VPN (Virtual Private Network) environment
- The printer turned off due to a power cut
- You cannot print (because the printer does not work)
- Appendix
- Where To Get Help
- Technical Support Web Site
- Contacting Epson Support
- Before Contacting Epson
- Help for Users in North America
- Help for Users in Europe
- Help for Users in Taiwan
- Help for Users in Australia/New Zealand
- Help for Users in Singapore
- Help for Users in Thailand
- Help for Users in Vietnam
- Help for Users in Indonesia
- Help for Users in Hong Kong
- Help for Users in Malaysia
- Help for Users in India
- Help for Users in the Philippines
❏ Do not install the printer next to heat sources or
directly in the path of air from a ventilator or air
conditioner. Failure to observe this precaution
could result in the print head nozzles drying and
clogging.
❏ The print head may not be capped (i.e., may not
move to the right-hand side) if an error occurs and
the printer is turned off without first resolving the
error. Capping is a function for automatically
covering the print head with a cap (lid) to prevent
the print head from drying out. In this case, turn on
the power and wait a while until capping is
performed automatically.
❏ When the power is on, do not remove the power
plug or cut the power at the breaker. The print head
may not be capped properly. In this case, turn on the
power and wait a while until capping is performed
automatically.
❏ Even when the printer is not in use, some ink will be
consumed by head cleaning and other maintenance
operations needed to keep the print head in good
condition.
Notes when not using the printer
If you are not using it, note the following points when
storing the printer. If it is not stored correctly, you may
not be able to print properly the next time it is used.
❏ If you do not print for a long time, the print head
nozzles may become clogged. We recommend that
you print once a week to prevent the print head
from clogging.
❏ The roller may leave an impression on paper that is
left in the printer. This can also cause wavy or curled
paper resulting in paper feeding problems or the
print head could be scratched. Remove any paper
when storing.
❏ Store the printer after confirming that the print
head has been capped (the print head is positioned
at the far right). If the print head is left uncapped for
a long time, the print quality may decline.
Note:
If the print head is not capped, turn the printer on, and
then turn it off.
❏ To prevent the accumulation of dust and other
foreign matter in the printer, close all covers before
placing it in storage.
If the printer will be not be used for an extended
period, protect it with an anti-static cloth or other
cover.
The print head nozzles are very small, and they can
become clogged easily if fine dust gets on the print
head, and you may not be able to print properly.
❏ When turned on after an extended period of disuse,
the printer may automatically perform head
cleaning to ensure print quality.
U “Print Head Maintenance” on page 115
Notes on handling ink cartridges
Note the following points when handling ink cartridges
to maintain good print quality.
❏ The supplied ink cartridges and Maintenance Box
are for use during the initial charging. The supplied
ink cartridges and Maintenance Box will be
required replacement relatively quickly.
❏ We recommend that ink cartridges be stored at
room temperature out of direct sunlight and used
before the expiry date printed on the packaging.
❏ To ensure good results, we recommend that all the
ink in the cartridge be used within a year of
installation.
❏ Ink cartridges that have been stored at low
temperatures for an extended period should be
allowed to return to room temperature over a
period of four hours.
❏ Do not touch the IC chips on the ink cartridges. You
may not be able to print properly.
❏ Install all ink cartridges into each slot. You cannot
print if any of the slots are empty.
❏ Do not leave the printer without ink cartridges
installed. The ink in the printer may dry, preventing
it from printing as expected. Leave ink cartridges in
all slots even while you do not use the printer.
❏ The ink level and other data are stored in the IC
chip, allowing cartridges to be used after being
removed and replaced.
SC-P9500 Series/SC-P7500 Series User's Guide
Notes on Manuals
14