User Manual
Table Of Contents
- Copyrights and Trademarks
- Contents
- Notes on Manuals
- Introducing the Software
- Basic Operations
- Using the Optional Hard Disk Unit
- Using the Printer Driver(Windows)
- Using the Printer Driver(Mac)
- Printing Varieties
- Printing with Darker Tones of Black (Black Enhance Overcoat)
- Correct color and print
- Printing Black and White Photos
- Borderless Printing
- Enlarged/Reduced Printing
- Multi-Page Printing
- Poster Printing (Enlarge to cover several sheets and print - Windows only)
- Printing at Non-Standard Sizes
- Banner printing (on roll paper)
- Layout Manager(Windows Only)
- Color Management Printing
- Menu List
- Maintenance
- Problem Solver
- What to do When a Message is Displayed
- SpectroProofer Error
- When an Error Message and Error Code are Displayed
- Troubleshooting
- You cannot print (because the printer does not work)
- The printer does not turn on.
- The printer turns off automatically.
- The printer driver is not installed properly (Windows).
- The printer driver is not installed properly (Mac).
- The printer is not communicating with the computer.
- You cannot print under the network environment.
- The printer has an error.
- The printer stops printing.
- Your problem is not listed here.
- The printer sounds like it is printing, but nothing prints
- The prints are not what you expected
- Print quality is poor, uneven, too light, or too dark.
- The color is not exactly the same as another printer.
- I am worried about the print quality at the leading edge of the paper
- The print is not positioned properly on the media.
- Vertical ruled lines are misaligned.
- The printed surface is scuffed or soiled.
- Cleaning around the print head and caps
- The paper is creased.
- Print outs are wrinkled
- The reverse side of the printed paper is soiled.
- Too much ink is fired.
- Margins appear in borderless printing.
- Feeding or ejecting problems
- Others
- The control panel display keeps turning off.
- Color ink runs out quickly even when printing in the Black&White mode or when printing black data.
- The paper is not cut cleanly.
- A light is visible inside the printer.
- The administrator password has been lost
- Head cleaning is performed automatically
- The noise made by the drying fan during color measurement is slightly louder than in previous models.
- When an error occurs during color measurement (when using the SpectroProofer mounter), the colors do ...
- Cannot update the firmware for the printer
- Printing stops when printing in a VPN (Virtual Private Network) environment
- The printer turned off due to a power cut
- You cannot print (because the printer does not work)
- Appendix
- Where To Get Help
- Technical Support Web Site
- Contacting Epson Support
- Before Contacting Epson
- Help for Users in North America
- Help for Users in Europe
- Help for Users in Taiwan
- Help for Users in Australia/New Zealand
- Help for Users in Singapore
- Help for Users in Thailand
- Help for Users in Vietnam
- Help for Users in Indonesia
- Help for Users in Hong Kong
- Help for Users in Malaysia
- Help for Users in India
- Help for Users in the Philippines
The paper is not cut cleanly.
o
Replace the cutter.
If the paper is not cut cleanly, replace the cutter.
U “Replacing the Cutter” on page 125
A light is visible inside the printer.
o
This is not a failure.
The light is a light inside the printer.
The administrator password has been
lost
o
Should you forget the administrator password,
contact your dealer or Epson Support.
Head cleaning is performed
automatically
o
The printer may automatically perform head cleaning
to ensure print quality.
The noise made by the drying fan
during color measurement is slightly
louder than in previous models.
o
This is not a failure.
Depending on the usage environment, the noise
made by the drying fan during color measurement
may be slightly louder than in previous models.
When an error occurs during color
measurement (when using the
SpectroProofer mounter), the colors
do not match even after performing
color calibration
o
Are the temperature and humidity within the
range specified for the printer (during
operation) and paper?
If the color measurement chart is printed outside the
recommended environmental conditions, the correct
color measurement is not acquired. See the manuals
supplied with the printer and paper for the
recommended environmental conditions.
Recommended environment for the printer U
“Specifications Table” on page 176
o
Do the RIP or application print settings differ
from the actual print conditions?
Printing cannot be performed correctly if the paper
type or black ink type differ from the RIP or application
settings. Check the paper type loaded in the printer
and the black ink type settings are correct.
o
Was the color measurement chart printed
with clogged nozzles?
Check that there is no visible banding (horizontal lines
at regular intervals) in the color measurement chart. If
a color measurement chart is printed with clogged
nozzles, the correct color measurement result cannot
be acquired. If there are clogged nozzles, perform
head cleaning, and then print the color measurement
chart again.
U “Cleaning the print head” on page 116
o
Are there stains or scratches on the color
measurement chart, or does ink peel off?
If there are stains or scratches on the color
measurement chart, or if ink peels off, the correct color
measurement result cannot be acquired. Reprint the
color measurement chart.
SC-P9500 Series/SC-P7500 Series User's Guide
Problem Solver
150