User Manual
Table Of Contents
- Copyrights and Trademarks
- Contents
- Notes on Manuals
- Introducing the Software
- Basic Operations
- Using the Optional Hard Disk Unit
- Using the Printer Driver(Windows)
- Using the Printer Driver(Mac)
- Printing Varieties
- Printing with Darker Tones of Black (Black Enhance Overcoat)
- Correct color and print
- Printing Black and White Photos
- Borderless Printing
- Enlarged/Reduced Printing
- Multi-Page Printing
- Poster Printing (Enlarge to cover several sheets and print - Windows only)
- Printing at Non-Standard Sizes
- Banner printing (on roll paper)
- Layout Manager(Windows Only)
- Color Management Printing
- Menu List
- Maintenance
- Problem Solver
- What to do When a Message is Displayed
- SpectroProofer Error
- When an Error Message and Error Code are Displayed
- Troubleshooting
- You cannot print (because the printer does not work)
- The printer does not turn on.
- The printer turns off automatically.
- The printer driver is not installed properly (Windows).
- The printer driver is not installed properly (Mac).
- The printer is not communicating with the computer.
- You cannot print under the network environment.
- The printer has an error.
- The printer stops printing.
- Your problem is not listed here.
- The printer sounds like it is printing, but nothing prints
- The prints are not what you expected
- Print quality is poor, uneven, too light, or too dark.
- The color is not exactly the same as another printer.
- I am worried about the print quality at the leading edge of the paper
- The print is not positioned properly on the media.
- Vertical ruled lines are misaligned.
- The printed surface is scuffed or soiled.
- Cleaning around the print head and caps
- The paper is creased.
- Print outs are wrinkled
- The reverse side of the printed paper is soiled.
- Too much ink is fired.
- Margins appear in borderless printing.
- Feeding or ejecting problems
- Others
- The control panel display keeps turning off.
- Color ink runs out quickly even when printing in the Black&White mode or when printing black data.
- The paper is not cut cleanly.
- A light is visible inside the printer.
- The administrator password has been lost
- Head cleaning is performed automatically
- The noise made by the drying fan during color measurement is slightly louder than in previous models.
- When an error occurs during color measurement (when using the SpectroProofer mounter), the colors do ...
- Cannot update the firmware for the printer
- Printing stops when printing in a VPN (Virtual Private Network) environment
- The printer turned off due to a power cut
- You cannot print (because the printer does not work)
- Appendix
- Where To Get Help
- Technical Support Web Site
- Contacting Epson Support
- Before Contacting Epson
- Help for Users in North America
- Help for Users in Europe
- Help for Users in Taiwan
- Help for Users in Australia/New Zealand
- Help for Users in Singapore
- Help for Users in Thailand
- Help for Users in Vietnam
- Help for Users in Indonesia
- Help for Users in Hong Kong
- Help for Users in Malaysia
- Help for Users in India
- Help for Users in the Philippines
c
Important:
Before you reload the roll paper, cut the edge
straight horizontally. Cut any wavy or creased
sections. If there is a problem at the edge, decreased
print quality and paper jams may occur.
Cut sheets jam
To remove jammed paper, follow the steps below:
A
Open the front cover.
c
Important:
Do not touch the cables around the print head.
Failure to observe this precaution could
damage the printer.
B
Using your hand, slowly move the print head to
the side that is not jammed with paper.
c
Important:
Other than when you are removing paper
jams, do not touch the print head. If you touch
the print head with your hand, static
electricity may cause a malfunction.
C
Remove the jammed paper.
Do not touch the rollers, ink absorbing areas, or
ink tubes.
D
Close the front cover.
E
Turn the printer off and then back on.
F
Reload the paper and resume printing.
U “Loading and Removing Cut Sheets/Poster
Board” on page 28
Others
The control panel display keeps
turning off.
o
Is the printer in sleep mode?
Sleep mode is exited if a print job is received or the P
button on the control panel is pressed. The delay can
be changed from the General Settings menu.
U “General Settings” on page 106
Color ink runs out quickly even when
printing in the Black&White mode or
when printing black data.
o
Color ink is consumed during the head
cleaning process.
If all nozzles are selected when you perform Print
Head Cleaning or Power Cleaning, inks of all colors
will be used. (This is true even if you are currently
printing in black and white.)
U “Cleaning the print head” on page 116
SC-P9500 Series/SC-P7500 Series User's Guide
Problem Solver
149