User Manual
Table Of Contents
- Copyrights and Trademarks
- Contents
- Notes on Manuals
- Introducing the Software
- Basic Operations
- Using the Optional Hard Disk Unit
- Using the Printer Driver(Windows)
- Using the Printer Driver(Mac)
- Printing Varieties
- Printing with Darker Tones of Black (Black Enhance Overcoat)
- Correct color and print
- Printing Black and White Photos
- Borderless Printing
- Enlarged/Reduced Printing
- Multi-Page Printing
- Poster Printing (Enlarge to cover several sheets and print - Windows only)
- Printing at Non-Standard Sizes
- Banner printing (on roll paper)
- Layout Manager(Windows Only)
- Color Management Printing
- Menu List
- Maintenance
- Problem Solver
- What to do When a Message is Displayed
- SpectroProofer Error
- When an Error Message and Error Code are Displayed
- Troubleshooting
- You cannot print (because the printer does not work)
- The printer does not turn on.
- The printer turns off automatically.
- The printer driver is not installed properly (Windows).
- The printer driver is not installed properly (Mac).
- The printer is not communicating with the computer.
- You cannot print under the network environment.
- The printer has an error.
- The printer stops printing.
- Your problem is not listed here.
- The printer sounds like it is printing, but nothing prints
- The prints are not what you expected
- Print quality is poor, uneven, too light, or too dark.
- The color is not exactly the same as another printer.
- I am worried about the print quality at the leading edge of the paper
- The print is not positioned properly on the media.
- Vertical ruled lines are misaligned.
- The printed surface is scuffed or soiled.
- Cleaning around the print head and caps
- The paper is creased.
- Print outs are wrinkled
- The reverse side of the printed paper is soiled.
- Too much ink is fired.
- Margins appear in borderless printing.
- Feeding or ejecting problems
- Others
- The control panel display keeps turning off.
- Color ink runs out quickly even when printing in the Black&White mode or when printing black data.
- The paper is not cut cleanly.
- A light is visible inside the printer.
- The administrator password has been lost
- Head cleaning is performed automatically
- The noise made by the drying fan during color measurement is slightly louder than in previous models.
- When an error occurs during color measurement (when using the SpectroProofer mounter), the colors do ...
- Cannot update the firmware for the printer
- Printing stops when printing in a VPN (Virtual Private Network) environment
- The printer turned off due to a power cut
- You cannot print (because the printer does not work)
- Appendix
- Where To Get Help
- Technical Support Web Site
- Contacting Epson Support
- Before Contacting Epson
- Help for Users in North America
- Help for Users in Europe
- Help for Users in Taiwan
- Help for Users in Australia/New Zealand
- Help for Users in Singapore
- Help for Users in Thailand
- Help for Users in Vietnam
- Help for Users in Indonesia
- Help for Users in Hong Kong
- Help for Users in Malaysia
- Help for Users in India
- Help for Users in the Philippines
Too much ink is fired.
o
Are the Media Type settings correct?
Make sure that the printer driver's Media Type
settings match the paper that you are using. The
am ou nt of i nk to be f ir ed is co nt rol le d a cco rd in g to th e
media type. If the settings do not match the paper
loaded, too much ink may be fired.
o
Is the Color Density setting correct?
Lower the density of the ink in the Paper
Configuration dialog box from the printer driver. The
printer may be firing too much ink for some paper. See
the printer driver help for more details on the Paper
Configuration dialog box.
o
Are you printing on tracing paper?
If too much ink is used when printing in Gray on
tracing paper, you may get better results by choosing
a lower print density in the Paper Configuration
dialog box.
Margins appear in borderless
printing.
o
Are the settings for the print data in the
application correct?
Make sure that the paper settings in the application
are correct as well as in the printer driver.
U “Borderless Printing” on page 71
o
Are the paper settings correct?
Make sure that the paper settings of the printer match
the paper that you are using.
o
Have you changed the amount of
enlargement?
Adjust the amount of enlargement for borderless
printing. Margins may appear if you set the amount of
enlargement to Mid.
U “Borderless Printing” on page 71
o
Is the paper stored correctly?
The paper may expand or contract if it is not stored
correctly so that margins appear even when
borderless is set. See the documentation supplied
with the paper for more information on the storage
method.
o
Are you using paper that supports borderless
printing?
Paper that does not support borderless printing may
expand or contract while printing so that margins
appear even when borderless is set. We recommend
using paper that is designed to support borderless
printing.
o
Try adjusting the cutter.
When there are margins on the top and bottom of the
roll paper while performing borderless printing, try
performing Adjust Cut Position. It may reduce the
margins.
U “Cutting the roll paper” on page 25
Feeding or ejecting problems
Unable to feed or eject paper.
o
Is the paper loaded in the correct position?
See the following for the correct paper loading
positions.
U “Loading and Removing the Roll Paper” on
page 22
U “Loading and Removing Cut Sheets/Poster
Board” on page 28
If the paper is loaded correctly, check the condition of
the paper that you are using.
o
Is the paper loaded in the correct direction?
Load cut sheets vertically. If they are not loaded in the
correct direction, the paper may not be recognized
and an error may occur.
U “Loading and Removing Cut Sheets/Poster
Board” on page 28
o
Is the paper creased or folded?
Do not use old paper or paper with folds in it. Always
use new paper.
SC-P9500 Series/SC-P7500 Series User's Guide
Problem Solver
146