User Manual
Table Of Contents
- Copyrights and Trademarks
- Contents
- Notes on Manuals
- Introducing the Software
- Basic Operations
- Using the Optional Hard Disk Unit
- Using the Printer Driver(Windows)
- Using the Printer Driver(Mac)
- Printing Varieties
- Printing with Darker Tones of Black (Black Enhance Overcoat)
- Correct color and print
- Printing Black and White Photos
- Borderless Printing
- Enlarged/Reduced Printing
- Multi-Page Printing
- Poster Printing (Enlarge to cover several sheets and print - Windows only)
- Printing at Non-Standard Sizes
- Banner printing (on roll paper)
- Layout Manager(Windows Only)
- Color Management Printing
- Menu List
- Maintenance
- Problem Solver
- What to do When a Message is Displayed
- SpectroProofer Error
- When an Error Message and Error Code are Displayed
- Troubleshooting
- You cannot print (because the printer does not work)
- The printer does not turn on.
- The printer turns off automatically.
- The printer driver is not installed properly (Windows).
- The printer driver is not installed properly (Mac).
- The printer is not communicating with the computer.
- You cannot print under the network environment.
- The printer has an error.
- The printer stops printing.
- Your problem is not listed here.
- The printer sounds like it is printing, but nothing prints
- The prints are not what you expected
- Print quality is poor, uneven, too light, or too dark.
- The color is not exactly the same as another printer.
- I am worried about the print quality at the leading edge of the paper
- The print is not positioned properly on the media.
- Vertical ruled lines are misaligned.
- The printed surface is scuffed or soiled.
- Cleaning around the print head and caps
- The paper is creased.
- Print outs are wrinkled
- The reverse side of the printed paper is soiled.
- Too much ink is fired.
- Margins appear in borderless printing.
- Feeding or ejecting problems
- Others
- The control panel display keeps turning off.
- Color ink runs out quickly even when printing in the Black&White mode or when printing black data.
- The paper is not cut cleanly.
- A light is visible inside the printer.
- The administrator password has been lost
- Head cleaning is performed automatically
- The noise made by the drying fan during color measurement is slightly louder than in previous models.
- When an error occurs during color measurement (when using the SpectroProofer mounter), the colors do ...
- Cannot update the firmware for the printer
- Printing stops when printing in a VPN (Virtual Private Network) environment
- The printer turned off due to a power cut
- You cannot print (because the printer does not work)
- Appendix
- Where To Get Help
- Technical Support Web Site
- Contacting Epson Support
- Before Contacting Epson
- Help for Users in North America
- Help for Users in Europe
- Help for Users in Taiwan
- Help for Users in Australia/New Zealand
- Help for Users in Singapore
- Help for Users in Thailand
- Help for Users in Vietnam
- Help for Users in Indonesia
- Help for Users in Hong Kong
- Help for Users in Malaysia
- Help for Users in India
- Help for Users in the Philippines
Print outs are wrinkled
o
Dry the paper after printing
Drying the paper after printing may help to reduce
wrinkles in the paper.
Rolling out the paper and stretching it can also
improve any wrinkles in the paper.
o
Lower the ink density used when printing
The paper may wrinkle when printing using high
density ink. Lower the density of the ink in "Paper
Configuration" from the driver.
o
Lower the resolution used when printing
The paper may wrinkle when printing at a high
resolution. Lower the resolution in "Print Quality"
from the driver.
The reverse side of the printed paper
is soiled.
o
Select ON for Paper Size Check in the Settings
menu.
Although printing normally stops if the print image is
wider than the paper, when Off is selected for Paper
Size Check in the Printer Settings menu, the printer
may print outside the bounds of the paper, getting ink
on the inside of the printer in the process. This can be
prevented by changing the setting to ON.
U “Paper Setting” on page 101
U “Cleaning the inside” on page 126
o
Is ink dry on the printed surface?
Depending on the printing density and media type,
the ink may take a while to dry. Do not stack the paper
until the printed surface is dry.
Also, if you set the Drying Time per Head Pass in
Paper Configuration from the printer driver, you can
stop the operation after printing (ejecting and cutting
paper) and wait until the ink is dry. See the printer
driver help for more details on the Paper
Configuration dialog box.
o
Follow the steps below to clean the platen
and the outer edges of the pads for
borderless printing, and replace the pads for
borderless printing if necessary.
Clean the platen and outer edges of the pads
for borderless printing.
U “Cleaning the platen and outer edges of the pads for
borderless printing” on page 142
Soiling occurs on the back
of the paper again right
after cleaning
Replace the pads for borderless printing.
U “Replacing the pads for borderless printing” on
page 143
c
Important:
Continuing use with paper particles and dust
adhered to the platen and the pads for borderless
printing may cause a print head failure or nozzle
clogging.
Cleaning the platen and outer edges of the pads
for borderless printing
A
Make sure the printer is turned off and the screen
has turned off, and then unplug the power cable
from the outlet.
B
Leave the printer for a minute.
SC-P9500 Series/SC-P7500 Series User's Guide
Problem Solver
142