User Manual
Table Of Contents
- Copyrights and Trademarks
- Contents
- Notes on Manuals
- Introducing the Software
- Basic Operations
- Using the Optional Hard Disk Unit
- Using the Printer Driver(Windows)
- Using the Printer Driver(Mac)
- Printing Varieties
- Printing with Darker Tones of Black (Black Enhance Overcoat)
- Correct color and print
- Printing Black and White Photos
- Borderless Printing
- Enlarged/Reduced Printing
- Multi-Page Printing
- Poster Printing (Enlarge to cover several sheets and print - Windows only)
- Printing at Non-Standard Sizes
- Banner printing (on roll paper)
- Layout Manager(Windows Only)
- Color Management Printing
- Menu List
- Maintenance
- Problem Solver
- What to do When a Message is Displayed
- SpectroProofer Error
- When an Error Message and Error Code are Displayed
- Troubleshooting
- You cannot print (because the printer does not work)
- The printer does not turn on.
- The printer turns off automatically.
- The printer driver is not installed properly (Windows).
- The printer driver is not installed properly (Mac).
- The printer is not communicating with the computer.
- You cannot print under the network environment.
- The printer has an error.
- The printer stops printing.
- Your problem is not listed here.
- The printer sounds like it is printing, but nothing prints
- The prints are not what you expected
- Print quality is poor, uneven, too light, or too dark.
- The color is not exactly the same as another printer.
- I am worried about the print quality at the leading edge of the paper
- The print is not positioned properly on the media.
- Vertical ruled lines are misaligned.
- The printed surface is scuffed or soiled.
- Cleaning around the print head and caps
- The paper is creased.
- Print outs are wrinkled
- The reverse side of the printed paper is soiled.
- Too much ink is fired.
- Margins appear in borderless printing.
- Feeding or ejecting problems
- Others
- The control panel display keeps turning off.
- Color ink runs out quickly even when printing in the Black&White mode or when printing black data.
- The paper is not cut cleanly.
- A light is visible inside the printer.
- The administrator password has been lost
- Head cleaning is performed automatically
- The noise made by the drying fan during color measurement is slightly louder than in previous models.
- When an error occurs during color measurement (when using the SpectroProofer mounter), the colors do ...
- Cannot update the firmware for the printer
- Printing stops when printing in a VPN (Virtual Private Network) environment
- The printer turned off due to a power cut
- You cannot print (because the printer does not work)
- Appendix
- Where To Get Help
- Technical Support Web Site
- Contacting Epson Support
- Before Contacting Epson
- Help for Users in North America
- Help for Users in Europe
- Help for Users in Taiwan
- Help for Users in Australia/New Zealand
- Help for Users in Singapore
- Help for Users in Thailand
- Help for Users in Vietnam
- Help for Users in Indonesia
- Help for Users in Hong Kong
- Help for Users in Malaysia
- Help for Users in India
- Help for Users in the Philippines
❏ To avoid getting dirt on the ink supply port, store
the removed ink cartridge properly. The ink supply
port has a valve in it so it does not need to be capped.
❏ Removed ink cartridges may have ink around the
ink supply port, so be careful not to get any ink on
the surrounding area when removing the
cartridges.
❏ To maintain the quality of the print head, this
printer stops printing before ink cartridges are
completely expended, and ink remains in the used
cartridge.
❏ Although the ink cartridges may contain recycled
materials, this does not affect printer function or
performance.
❏ Do not dismantle or remodel ink cartridges. You
may not be able to print properly.
❏ Do not drop or knock ink cartridges against hard
objects; otherwise, the ink may leak.
Notes on handling paper
Note the following points when handling and storing
the paper. If the paper is not in good condition, print
quality may decline.
Check the documentation supplied with each paper.
Notes on Handling
❏ Use Epson special media under normal room
conditions (temperature: 15 to 25˚C, humidity: 40
to 60%).
❏ Do not fold the paper or scratch the surface of the
paper.
❏ Avoid touching the printable surface of the paper
with your bare hands. Moisture and oils from your
hands can affect print quality.
❏ Handle paper by the edges. We recommend
wearing cotton gloves.
❏ Changes in temperature and humidity may cause
paper to become wavy or curled. Check the
following points.
❏ Insert the paper just before printing.
❏ Do not use wavy or warped paper.
For roll paper, cut off any parts that are wavy or
curled, and then load the paper again.
For cut sheets, use new paper.
❏ Do not wet the paper.
❏ Do not throw away the paper packaging as you can
use it for storing the paper.
❏ Avoid locations that are subject to direct sunlight,
excessive heat, or humidity.
❏ Keep cut sheets in their original package after
opening, and keep them in a flat place.
❏ Remove roll paper that is not in use from the
printer. Rewind it correctly and then store it in the
original packaging that came with the roll paper. If
you leave the roll paper in the printer for a long
time, its quality may decline.
Notes on handling printed paper
To maintain long lasting, high quality print results, note
the following points.
❏ Do not rub or scratch the printed surface. If they are
rubbed or scratched, the ink may peel off.
❏ Do not touch the printed surface; Failure to observe
this precaution may cause ink to rub off.
❏ Make sure the print outs are completely dry before
folding of stacking; otherwise, the color may change
where they touch (leaves a mark). These marks will
disappear if they are separated immediately and
dried; however, they will remain if not separated.
❏ If you put the print outs in an album before they are
completely dry, they may be blurred.
❏ Do not use a dryer to dry the print outs.
❏ Avoid direct sunlight.
❏ Prevent color distortion while displaying or storing
the print outs by following the instructions in the
paper's documentation.
SC-P9500 Series/SC-P7500 Series User's Guide
Notes on Manuals
15