User Manual
Table Of Contents
- Copyrights and Trademarks
- Contents
- Notes on Manuals
- Introducing the Software
- Basic Operations
- Using the Optional Hard Disk Unit
- Using the Printer Driver(Windows)
- Using the Printer Driver(Mac)
- Printing Varieties
- Printing with Darker Tones of Black (Black Enhance Overcoat)
- Correct color and print
- Printing Black and White Photos
- Borderless Printing
- Enlarged/Reduced Printing
- Multi-Page Printing
- Poster Printing (Enlarge to cover several sheets and print - Windows only)
- Printing at Non-Standard Sizes
- Banner printing (on roll paper)
- Layout Manager(Windows Only)
- Color Management Printing
- Menu List
- Maintenance
- Problem Solver
- What to do When a Message is Displayed
- SpectroProofer Error
- When an Error Message and Error Code are Displayed
- Troubleshooting
- You cannot print (because the printer does not work)
- The printer does not turn on.
- The printer turns off automatically.
- The printer driver is not installed properly (Windows).
- The printer driver is not installed properly (Mac).
- The printer is not communicating with the computer.
- You cannot print under the network environment.
- The printer has an error.
- The printer stops printing.
- Your problem is not listed here.
- The printer sounds like it is printing, but nothing prints
- The prints are not what you expected
- Print quality is poor, uneven, too light, or too dark.
- The color is not exactly the same as another printer.
- I am worried about the print quality at the leading edge of the paper
- The print is not positioned properly on the media.
- Vertical ruled lines are misaligned.
- The printed surface is scuffed or soiled.
- Cleaning around the print head and caps
- The paper is creased.
- Print outs are wrinkled
- The reverse side of the printed paper is soiled.
- Too much ink is fired.
- Margins appear in borderless printing.
- Feeding or ejecting problems
- Others
- The control panel display keeps turning off.
- Color ink runs out quickly even when printing in the Black&White mode or when printing black data.
- The paper is not cut cleanly.
- A light is visible inside the printer.
- The administrator password has been lost
- Head cleaning is performed automatically
- The noise made by the drying fan during color measurement is slightly louder than in previous models.
- When an error occurs during color measurement (when using the SpectroProofer mounter), the colors do ...
- Cannot update the firmware for the printer
- Printing stops when printing in a VPN (Virtual Private Network) environment
- The printer turned off due to a power cut
- You cannot print (because the printer does not work)
- Appendix
- Where To Get Help
- Technical Support Web Site
- Contacting Epson Support
- Before Contacting Epson
- Help for Users in North America
- Help for Users in Europe
- Help for Users in Taiwan
- Help for Users in Australia/New Zealand
- Help for Users in Singapore
- Help for Users in Thailand
- Help for Users in Vietnam
- Help for Users in Indonesia
- Help for Users in Hong Kong
- Help for Users in Malaysia
- Help for Users in India
- Help for Users in the Philippines
o
Did you select a low quality mode (such as
Speed) as the Print Quality?
If the options selected for Print Quality > Quality
Options place priority on speed, quality will be
sacrificed for print speed, potentially causing print
quality to decline. To improve print quality, select
Resolution options that give priority to quality.
o
Is color management enabled?
Enable color management.
U “Color Management Printing” on page 94
o
Have you compared the printing result with
the image on the display monitor?
Since monitors and printers produce colors
differently, printed colors will not always match
on-screen colors perfectly.
o
Did you open the printer cover while
printing?
If the printer cover is opened while printing, the print
head stops suddenly causing unevenness in the color.
Do not open the printer cover while printing.
o
Is Ink is low. displayed in the control panel?
The print quality may decline when the ink is low. We
recommend replacing the ink cartridge with a new
one. If there is a difference in color after replacing the
ink cartridge, try performing head cleaning a few
times.
o
Are you printing at High Speed on
commercially available paper?
If you have selected Custom Paper from Paper Type
and the colors are uneven in your printouts, try the
following.
❏ If you have not registered settings for the
commercially available paper
See the following to register the settings.
U “Before Printing on Commercially Available
Paper” on page 168
❏ If you have registered settings for the
commercially available paper
Perform uni-directional printing. Follow the
steps below to clear the checkbox for High
Speed in the printer driver.
Windows: On the Main screen, select Quality
Options from Print Quality.
Mac: Select Print Settings from the list, and then
select the Advanced Color Settings tab.
The color is not exactly the same as
another printer.
o
Colors vary depending on the printer type
due to each printer's characteristics.
Because inks, printer drivers, and printer profiles are
developed for each printer model, the colors printed
by different printer models are not exactly the same.
You can achieve similar colors with the same color
adjustment method or the same gamma setting by
using the printer driver.
U “Color Management Printing” on page 94
To match the color precisely, use the color
measurement device to perform color management.
I am worried about the print quality at
the leading edge of the paper
o
If the margin at the leading edge of the paper
is small, colors may be uneven depending on
the paper and printing environment.
Print a larger margin at the leading edge of the paper.
U “Paper Setting” on page 101
SC-P9500 Series/SC-P7500 Series User's Guide
Problem Solver
135