User Guide
Table Of Contents
- Contents
- Product Basics
- Using the Control Panel
- Product Parts Locations
- Checking for Software Updates
- Using Power Saving Settings
- Epson Connect Solutions for Smartphones, Tablets, and More
- Using AirPrint
- Using Google Cloud Print
- Android Printing Using the Epson Print Enabler
- Using Fire OS Printing
- Using Windows 10 Mobile Printing
- Using Epson Print and Scan App with Windows Tablets
- Wi-Fi or Wired Networking
- Loading Paper
- Placing Originals on the Product
- Copying
- Printing from a Computer
- Printing with Windows
- Selecting Basic Print Settings - Windows
- Selecting Double-sided Printing Settings - Windows
- Selecting Additional Layout and Print Options - Windows
- Selecting a Printing Preset - Windows
- Selecting Extended Settings - Windows
- Printing Your Document or Photo - Windows
- Locking Printer Settings - Windows
- Selecting Default Print Settings - Windows
- Changing Automatic Update Options
- Printing with the Built-in Epson Driver - Windows 10 S
- Printing on a Mac
- Printing From a Chromebook
- Cancelling Printing Using the Product
- Printing with Windows
- Scanning
- Refilling Ink
- Adjusting Print Quality
- Cleaning and Transporting Your Product
- Solving Problems
- Checking for Software Updates
- Product Status Messages
- Message Appears Prompting You to Reset Ink Levels
- Running a Product Check
- Resetting Control Panel Defaults
- Solving Setup Problems
- Solving Network Problems
- Solving Copying Problems
- Solving Paper Problems
- Solving Problems Printing from a Computer
- Solving Page Layout and Content Problems
- Solving Print Quality Problems
- Solving Scanning Problems
- Solving Scanned Image Quality Problems
- Image Consists of a Few Dots Only
- Line of Dots Appears in All Scanned Images
- Straight Lines in an Image Appear Crooked
- Image is Distorted or Blurry
- Image Colors are Patchy at the Edges
- Image is Too Dark
- Back of Original Image Appears in Scanned Image
- Ripple Patterns Appear in an Image
- Scanned Image Colors Do Not Match Original Colors
- Scanned Image Edges are Cropped
- Uninstall Your Product Software
- Where to Get Help
- Technical Specifications
- Windows System Requirements
- Mac System Requirements
- Paper Specifications
- Printable Area Specifications
- Scanning Specifications
- Automatic Document Feeder (ADF) Specifications
- Ink Specifications
- Dimension Specifications
- Electrical Specifications
- Environmental Specifications
- Interface Specifications
- Network Interface Specifications
- Safety and Approvals Specifications
- Notices
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• OS X: You can manually update the software by opening the Applications > Epson Software folder
and selecting EPSON Software Updater.
• macOS 10.12.x: You can manually update the software by opening the App Store, selecting
Updates, searching for a software update option for Epson Software, and selecting Update.
Parent topic: Solving Problems
Product Status Messages
You can often diagnose problems with your product by checking the messages on its LCD screen. You
can also see help information and how-to instructions on the screen. Press the home button, if
necessary, select the help button.
LCD screen message Condition/solution
Printer error. Turn on the
printer again. See your
documentation for
details.
A fatal error has occurred. Turn the product off and then back on again. If the
error continues, check for a paper jam. If there is no paper jam, contact
Epson for support.
Paper Configuration is
disabled. Some features
may not be available.
For details, see your
documentation.
The Paper Setup Auto Display setting must be turned on to use AirPrint.
The printer's ink pad is
nearing the end of its
service life. Please
contact Epson support.
The ink pad is near the end of its service life and the message will be
displayed until the ink pad is replaced. Contact Epson for support. (To
resume printing, press the start button.)
The printer's ink pad is
at the end of its service
life. Please contact
Epson support.
The ink pad is at the end of its service life. Turn off the product and contact
Epson for support.
To use cloud services,
update the root
certificate from Web
Services.
Access your product's built-in Web Config utility and update the root
certificate for your product.