Service Manual

IT’S FAST.
Epson will ship the replacement unit promptly, typically via next business day delivery for most
locations. Shipments to more remote locations may be shipped for later delivery.
ALL YOU NEED IS A CREDIT CARD.
To provide this service, all we need is your MasterCard, Visa, Discover Card, or American
Express card number as a security deposit** for the return of your original unit. Original units
not returned will be charged to your credit card.
If you choose not to use a credit card, please let the technical support representative know and
he or she will refer you to your nearest authorized service center for carry-in service.
IT’S FREE.
While under Epson’s limited warranty, replacement units are free. And the shipping is always on
us, both ways.
LIMITATIONS.
The Road Service Program is for emergency situations, which occur when you are away from
home or office. It covers the principal components of the projector. All other options and
accessories will be handled through the basic warranty service. The Road Service Program
does not cover third party options and accessories and is limited to the terms and conditions
stated in your Limited Warranty. The Road Service Program does not vary the terms and
conditions of the basic warranty except as expressly stated in this brochure. Some types of
repairs may not be eligible for road services.
* Days and hours of support are subject to change without notice.
** You must have enough available credit so that Epson may charge your account to secure
the return of the original unit (the amount will be up to 90% of the MSRP for the projector).
Upon receipt of the original unit, this charge is reversed.
EXTRA CARE ROAD SERVICE
For support and service requests call:
In the U.S.
[phone]
[phone]
In Canada
[phone]
[phone]
6:00 AM to 8:00 PM, Pacific Time, Monday through Friday
7:00
AM to 4:00 PM, Pacific Time, Saturday
Days and hours of support are subject to change without notice. Toll or long distance charges
may apply.
EPSON is a registered trademark and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation.
PrivateLine is a registered trademark and Extra Care is a service mark of Epson America, Inc.
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