Quick Guide

24 Solving Problems
■ If the pen position is not accurate, you may need to recalibrate the pen (see
page 14).
■ If the flashing circles don’t appear when you try to calibrate, make sure the
VGA cable and USB cable are securely connected to the computer (see
page 10). Try restarting the Easy Interactive Driver, as described page 23.
Try pressing the
Auto button on the remote control to sync up your computer
with the projector.
If the circles don’t stop flashing and don’t turn black (or they stop flashing
and turn black automatically), dim or turn off any bright lights near the
projection surface.
■ Make sure you are not using Extended Display mode. The interactive
functions are not available in this mode.
Where To Get Help
Epson provides these technical support services:
Internet Support
Visit Epson’s support website at www.epson.com/support (U.S.) or
www.epson.ca/support (Canada) and select your product for solutions to
common problems. You can download software and documentation, get FAQs
and troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call [phone] and enter the
PIN on the included Epson PrivateLine Support card. This is the fastest way of
speaking to a live representative, and it’s free. This service is available 6
AM to
6
PM, Pacific Time, Monday through Friday, for the duration of your warranty
period.