User's Manual
Table Of Contents
- Contents
- Scanner Basics
- Using the Control Panel
- Adjusting the Screen Brightness
- Adjusting Control Panel Sounds
- Selecting the Date and Time
- Changing LCD Screen Language
- Changing the Keyboard Layout
- Adjusting the Operation Time Out Setting
- Preventing PC Connection via USB
- Setting Direct Power On
- Customizing the Control Panel Display
- Changing Regular Cleaning Alert Settings
- Changing Roller Replacement Alert Settings
- Setting User Access Restrictions (Access Control)
- Setting Up Epson Connect Services
- Scanner Parts Locations
- User Replaceable Epson Scanner Parts
- Using Power Saving Settings
- Using the Epson Smart Panel Mobile App
- Loading Originals
- Wi-Fi Networking
- Scanning
- Starting a Scan
- Starting a Scan from a Smart Device
- Scanning a Document in Epson ScanSmart
- Selecting Epson ScanSmart Settings
- Scanning Using Invoice/Receipt Manager
- Selecting Invoice/Receipt Manager Settings
- Scan Resolution Guidelines
- Cleaning and Transporting Your Scanner
- Solving Problems
- Product Status Messages
- Solving Scanning Problems
- Scanner Does Not Turn On or Turns Off Unexpectedly
- Scanner Button Does Not Work as Expected
- Scanning Software Does Not Operate Correctly
- Original Feeds Incorrectly in Scanner
- Original Jams in Scanner
- Paper Protection Does Not Work Correctly
- Scanning is Slow
- Cannot Send Scans to a Cloud Service
- Cannot Send Scans to an Email
- Solving Network Scanning Problems
- Solving Scanned Image Quality Problems
- Resetting the Epson Scan 2 Settings
- Solving Invoice/Receipt Manager Problems
- Uninstall Your Scanner Software
- Where to Get Help (U.S. and Canada)
- Where to Get Help (Latin America)
- Technical Specifications
- Notices
6
Checking the Scanner Roller Counter .............................................................................................. 134
Replacing the Scanner Rollers......................................................................................................... 136
Resetting the Scanner Roller Counter ......................................................................................... 142
Transporting Your Scanner .............................................................................................................. 142
Solving Problems .................................................................................................................................... 145
Product Status Messages ................................................................................................................ 145
Solving Scanning Problems ............................................................................................................. 147
Scanner Does Not Turn On or Turns Off Unexpectedly............................................................... 147
Scanner Button Does Not Work as Expected .............................................................................. 147
Scanning Software Does Not Operate Correctly ......................................................................... 148
Original Feeds Incorrectly in Scanner.......................................................................................... 149
Original Jams in Scanner............................................................................................................. 150
Paper Protection Does Not Work Correctly ................................................................................. 152
Scanning is Slow ......................................................................................................................... 153
Cannot Send Scans to a Cloud Service....................................................................................... 153
Cannot Send Scans to an Email .................................................................................................. 154
Solving Network Scanning Problems ............................................................................................... 154
Cannot Scan Over a Network ...................................................................................................... 154
Scanner Cannot Connect to a Wireless Router ........................................................................... 155
Solving Scanned Image Quality Problems ....................................................................................... 156
Back of Original Image Appears in Scanned Image .................................................................... 157
Scanned Characters are Blurry ................................................................................................... 157
Characters are not Recognized During Conversion to Editable Text (OCR) ............................... 158
Ripple Patterns Appear in an Image ............................................................................................ 158
Spots or Lines Appear in All Scanned Images............................................................................. 159
Scanned Image is Cropped ......................................................................................................... 159
Resetting the Epson Scan 2 Settings .............................................................................................. 160
Solving Invoice/Receipt Manager Problems..................................................................................... 160
Cannot Access an Accounting Service........................................................................................ 160
Cannot Import Invoice/Receipt Database .................................................................................... 161
License Key is Disabled............................................................................................................... 161
Uninstall Your Scanner Software...................................................................................................... 161
Uninstalling Scanner Software - Windows................................................................................... 161