User's Manual
Table Of Contents
- Contents
- Scanner Basics
- Using the Control Panel
- Adjusting the Screen Brightness
- Adjusting Control Panel Sounds
- Selecting the Date and Time
- Changing LCD Screen Language
- Changing the Keyboard Layout
- Adjusting the Operation Time Out Setting
- Preventing PC Connection via USB
- Setting Direct Power On
- Customizing the Control Panel Display
- Changing Regular Cleaning Alert Settings
- Changing Roller Replacement Alert Settings
- Setting User Access Restrictions (Access Control)
- Setting Up Epson Connect Services
- Scanner Parts Locations
- User Replaceable Epson Scanner Parts
- Using Power Saving Settings
- Using the Epson Smart Panel Mobile App
- Loading Originals
- Wi-Fi Networking
- Scanning
- Starting a Scan
- Starting a Scan from a Smart Device
- Scanning a Document in Epson ScanSmart
- Selecting Epson ScanSmart Settings
- Scanning Using Invoice/Receipt Manager
- Selecting Invoice/Receipt Manager Settings
- Scan Resolution Guidelines
- Cleaning and Transporting Your Scanner
- Solving Problems
- Product Status Messages
- Solving Scanning Problems
- Scanner Does Not Turn On or Turns Off Unexpectedly
- Scanner Button Does Not Work as Expected
- Scanning Software Does Not Operate Correctly
- Original Feeds Incorrectly in Scanner
- Original Jams in Scanner
- Paper Protection Does Not Work Correctly
- Scanning is Slow
- Cannot Send Scans to a Cloud Service
- Cannot Send Scans to an Email
- Solving Network Scanning Problems
- Solving Scanned Image Quality Problems
- Resetting the Epson Scan 2 Settings
- Solving Invoice/Receipt Manager Problems
- Uninstall Your Scanner Software
- Where to Get Help (U.S. and Canada)
- Where to Get Help (Latin America)
- Technical Specifications
- Notices
47
Note: Lightly wrinkled paper may scan better if you slow down the feeding speed during scanning or
smooth out the wrinkles before loading. Use a carrier sheet to scan delicate originals or originals that are
easily wrinkled. To scan originals that are incorrectly detected as double feeds, select Settings >
Scanner Settings > DFDS Function on the LCD screen and set it to On to disable the Detect Double
Feed setting for the next scan, or set the Detect Double Feed setting to Off on the Main Settings tab in
the Epson Scan 2 window.
Caution: Do not load the following types of originals directly in the scanner, or they may be damaged or
may damage the scanner:
• Photos
• Originals that are bound
• Passports
• Thermal paper
• Fabric or other non-paper originals
• Originals containing staples or paper clips
• Originals with wet ink or glue
• Ripped originals
• Heavily wrinkled or curled originals
• Originals with holes on the bottom of them
• Transparencies
• Originals with carbon paper backing
• Originals with sticky notes attached
• Glossy originals
Note: Photos scanned using a document scanner may not have the same color depth as the original.
Use a flatbed photo scanner to achieve the best color reproduction of photos.
Parent topic: Loading Originals in the Input Tray
Loading Plastic and Laminated Cards in the Input Tray
You can load plastic and laminated cards that meet the card specifications in the input tray.