User's Manual
Table Of Contents
- Contents
- Scanner Basics
- Using the Control Panel
- Adjusting the Screen Brightness
- Adjusting Control Panel Sounds
- Selecting the Date and Time
- Changing LCD Screen Language
- Changing the Keyboard Layout
- Adjusting the Operation Time Out Setting
- Preventing PC Connection via USB
- Setting Direct Power On
- Customizing the Control Panel Display
- Changing Regular Cleaning Alert Settings
- Changing Roller Replacement Alert Settings
- Setting User Access Restrictions (Access Control)
- Setting Up Epson Connect Services
- Scanner Parts Locations
- User Replaceable Epson Scanner Parts
- Using Power Saving Settings
- Using the Epson Smart Panel Mobile App
- Loading Originals
- Wi-Fi Networking
- Scanning
- Starting a Scan
- Starting a Scan from a Smart Device
- Scanning a Document in Epson ScanSmart
- Selecting Epson ScanSmart Settings
- Scanning Using Invoice/Receipt Manager
- Selecting Invoice/Receipt Manager Settings
- Scan Resolution Guidelines
- Cleaning and Transporting Your Scanner
- Solving Problems
- Product Status Messages
- Solving Scanning Problems
- Scanner Does Not Turn On or Turns Off Unexpectedly
- Scanner Button Does Not Work as Expected
- Scanning Software Does Not Operate Correctly
- Original Feeds Incorrectly in Scanner
- Original Jams in Scanner
- Paper Protection Does Not Work Correctly
- Scanning is Slow
- Cannot Send Scans to a Cloud Service
- Cannot Send Scans to an Email
- Solving Network Scanning Problems
- Solving Scanned Image Quality Problems
- Resetting the Epson Scan 2 Settings
- Solving Invoice/Receipt Manager Problems
- Uninstall Your Scanner Software
- Where to Get Help (U.S. and Canada)
- Where to Get Help (Latin America)
- Technical Specifications
- Notices
158
Characters are not Recognized During Conversion to Editable Text (OCR)
If characters in your scanned images are not recognized during OCR conversion, try these solutions:
• Make sure your original is loaded straight on your product.
• Use an original with clear text.
• Adjust these Epson Scan 2 settings (if available) and try scanning again:
• Select the correct Image Type setting.
• Select or adjust the Text Enhancement setting.
• If the Image Type is set to Black & White, adjust the Threshold setting.
• Set the Image Type to Grayscale.
• Set the scanning resolution between 200 and 600 dpi.
• If the original document is in landscape mode, set the Rotate setting to Auto in Epson Scan 2.
• If you are using OCR software, check the manual for any additional adjustments.
• Scan thermal paper receipts as soon as possible. They may deteriorate due to age or friction.
• When saving to Microsoft Office or Searchable PDF files, check that the correct languages are
selected. Check the language in each save setting window.
Parent topic: Solving Scanned Image Quality Problems
Related tasks
Scanning a Document in Epson ScanSmart
Changing the Scan Settings
Ripple Patterns Appear in an Image
You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused
by interference from differing pitches in the scanner's screen and your original's halftone screen. To
reduce this effect, adjust these Epson Scan settings (if available) and try scanning again:
• Select the Descreening setting.
• Select a lower Resolution setting.
Parent topic: Solving Scanned Image Quality Problems
Related tasks
Scanning a Document in Epson ScanSmart