User's Manual
Table Of Contents
- Contents
- Scanner Basics
- Using the Control Panel
- Adjusting the Screen Brightness
- Adjusting Control Panel Sounds
- Selecting the Date and Time
- Changing LCD Screen Language
- Changing the Keyboard Layout
- Adjusting the Operation Time Out Setting
- Preventing PC Connection via USB
- Setting Direct Power On
- Customizing the Control Panel Display
- Changing Regular Cleaning Alert Settings
- Changing Roller Replacement Alert Settings
- Setting User Access Restrictions (Access Control)
- Setting Up Epson Connect Services
- Scanner Parts Locations
- User Replaceable Epson Scanner Parts
- Using Power Saving Settings
- Using the Epson Smart Panel Mobile App
- Loading Originals
- Wi-Fi Networking
- Scanning
- Starting a Scan
- Starting a Scan from a Smart Device
- Scanning a Document in Epson ScanSmart
- Selecting Epson ScanSmart Settings
- Scanning Using Invoice/Receipt Manager
- Selecting Invoice/Receipt Manager Settings
- Scan Resolution Guidelines
- Cleaning and Transporting Your Scanner
- Solving Problems
- Product Status Messages
- Solving Scanning Problems
- Scanner Does Not Turn On or Turns Off Unexpectedly
- Scanner Button Does Not Work as Expected
- Scanning Software Does Not Operate Correctly
- Original Feeds Incorrectly in Scanner
- Original Jams in Scanner
- Paper Protection Does Not Work Correctly
- Scanning is Slow
- Cannot Send Scans to a Cloud Service
- Cannot Send Scans to an Email
- Solving Network Scanning Problems
- Solving Scanned Image Quality Problems
- Resetting the Epson Scan 2 Settings
- Solving Invoice/Receipt Manager Problems
- Uninstall Your Scanner Software
- Where to Get Help (U.S. and Canada)
- Where to Get Help (Latin America)
- Technical Specifications
- Notices
146
LCD screen message Condition/solution
Check the following if a
computer is not found. -
Connection between the
scanner and the computer
(USB or network) -
Installation of the
necessary software -
Power supply to the
computer - Firewall and
security software settings -
Search again See your
documentation for more
details.
Make sure the scanner is connected correctly and the latest version of
Epson ScanSmart is installed on your computer. Make sure the AC
adapter is securely connected to the scanner and a working electrical
outlet. Check the firewall settings for Epson software.
The combination of IP
address and the subnet
mask is invalid. See your
documentation for more
details.
There is a problem with the network connection to your product. Check the
solutions in this guide.
Recovery Mode A firmware update has failed. Connect your product using a USB cable and
try updating the firmware again. If you still receive this error message,
contact Epson for support.
Parent topic: Solving Problems
Related references
Where to Get Help (U.S. and Canada)
Where to Get Help (Latin America)
Related tasks
Replacing the Scanner Rollers
Setting User Access Restrictions (Access Control)
Changing Regular Cleaning Alert Settings
Changing Roller Replacement Alert Settings
Cleaning Inside Your Scanner
Related topics
Loading Originals