User's Manual
Table Of Contents
- Contents
- Scanner Basics
- Loading Originals
- Wi-Fi Networking
- Scanning
- Cleaning and Transporting Your Scanner
- Solving Problems
- Scanner Light Status
- Solving Scanning Problems
- Solving Network Scanning Problems
- Solving Scanned Image Quality Problems
- Back of Original Image Appears in Scanned Image
- Scanned Characters are Blurry
- Characters are not Recognized During Conversion to Editable Text (OCR)
- Ripple Patterns Appear in an Image
- Spots or Lines Appear in All Scanned Images
- Straight Lines in an Image Appear Crooked
- Scanned Image is Cropped
- Resetting the Epson Scan 2 Settings
- Solving Receipt Manager Problems
- Uninstall Your Scanner Software
- Where to Get Help
- Technical Specifications
- Notices
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• In Epson Scan 2, select the Main Settings tab. Select Document Size > Settings and adjust the
cropping area shown in the Crop Margins for Size "Auto" setting.
• In Epson Scan 2, select the Advanced Settings tab. Set the Edge Fill setting to None.
Parent topic: Solving Scanned Image Quality Problems
Resetting the Epson Scan 2 Settings
If you continue to experience image quality problems after trying all possible solutions, you may need to
reset the Epson Scan 2 settings using the Epson Scan 2 Utility.
1. Do one of the following to start the Epson Scan 2 Utility:
• Windows 10: Click > EPSON > Epson Scan 2 Utility.
• Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select
EPSON > Epson Scan 2 Utility.
• Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2
Utility.
2. Click the Other tab.
3. Click Reset.
Note: If resetting the Epson Scan 2 settings does not solve your problem, uninstall your scanner
software and re-install it.
Parent topic: Solving Scanned Image Quality Problems
Related concepts
Uninstall Your Scanner Software
Solving Receipt Manager Problems
Check the solutions in these sections if you have problems scanning using Receipt Manager.
Cannot Access an Accounting Service
Cannot Import Receipt Database
License Key is Disabled
Parent topic: Solving Problems