User's Manual
Table Of Contents
- Contents
- Scanner Basics
- Loading Originals
- Wi-Fi Networking
- Scanning
- Starting a Scan
- Scanning with Document Capture Pro in Standard View
- Scanning with Document Capture Pro in Simple View
- Scanning with Document Capture - Mac
- Scanning in Epson Scan 2
- Scan Resolution Guidelines
- Scanning Special Projects
- Scanning Two Originals onto One Sheet (Stitching Images)
- Scanning Multi-Page Originals as Separate Files - Windows
- Saving Scanned Documents as a Searchable PDF Using Epson Scan 2
- Saving Scanned Documents as a Searchable PDF with Document Capture - Mac
- Saving a Scan as an Office Format File - Windows
- Saving a Scan as an Office Format File - Mac
- Scanning to a SharePoint Server or Cloud Service - Windows
- Cleaning and Transporting Your Scanner
- Solving Problems
- Technical Specifications
- Notices
147
Resetting the Epson Scan 2 Settings
If you continue to experience image quality problems after trying all possible solutions, you may need to
reset the Epson Scan 2 settings using the Epson Scan 2 Utility.
1. Do one of the following to start the Epson Scan 2 Utility:
• Windows 10: Click > EPSON > Epson Scan 2 Utility.
• Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select
EPSON > Epson Scan 2 > Epson Scan 2 Utility.
• Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2
Utility.
2. Click the Other tab.
3. Click Reset and confirm your choice.
Note: If resetting the Epson Scan 2 settings does not solve your problem, uninstall Epson Scan 2 and re-
install it.
Parent topic: Solving Scanned Image Quality Problems
Uninstall Your Scanner Software
If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
Uninstalling Scanner Software - Windows
Uninstalling Scanner Software - Mac
Parent topic: Solving Problems
Uninstalling Scanner Software - Windows
You can uninstall and then re-install your scanner software to solve certain problems.
1. Turn off the scanner.
2. Disconnect any interface cables.