User's Manual
Table Of Contents
- Contents
- Scanner Basics
- Placing Originals on the Scanner
- Scanning
- Starting a Scan
- Selecting Epson Scan Settings
- Scanning Special Projects
- Scanning to Online Destinations Using Easy Photo Scan
- Scanning Using Easy Photo Scan
- Uploading Scanned Images to Facebook
- Uploading Scanned Images to Google Photos
- Uploading Scanned Images to Evernote
- Uploading Scanned Images to SugarSync
- Uploading Scanned Images to a Web Folder
- Uploading Scanned Images to Email
- Saving Scanned Images to a Folder
- Epson JPEG File Settings
- Epson TIFF and Multi-TIFF File Settings
- Restoring Photo Colors as You Scan
- Scanning to a SharePoint Server or Cloud Service
- Scanning Multi-Page Originals as Separate Files - Windows
- Stitching Two Images in Epson ScanSmart
- Scanning to a PDF File Using a Scanner Button
- Using the Scanner as a Copier - Copy Utility
- Scanning to Online Destinations Using Easy Photo Scan
- Cleaning and Transporting Your Scanner
- Solving Problems
- Scanner Light Status
- Solving Scanning Problems
- Solving Scanned Image Quality Problems
- Image Consists of a Few Dots Only
- Line of Dots Appears in All Scanned Images
- Straight Lines in an Image Appear Crooked
- Image is Distorted or Blurry
- Image Colors are Patchy at the Edges
- Image is Too Dark
- Back of Original Image Appears in Scanned Image
- Ripple Patterns Appear in an Image
- Image is Scanned Upside-Down
- Scanned Image Colors Do Not Match Original Colors
- Scan Area is Not Adjustable in Thumbnail Preview
- Scanned Image Edges are Cropped
- Characters are not Recognized During Conversion to Editable Text (OCR)
- Uninstall Your Scanner Software
- Where to Get Help
- Technical Specifications
- Notices
99
• Make sure the connection between the scanner and your computer is secure.
• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.
• In Windows, be sure that the scanner is listed under Imaging Devices in the Device Manager.
• Connect the scanner directly to the computer. The scanner may not work properly when connected
through a USB hub.
• If you are using a TWAIN-compliant program, make sure that the correct product is selected as the
Scanner or Source setting.
Parent topic: Solving Scanning Problems
Cannot Start Epson Scan
If you cannot start Epson Scan, try these solutions:
• Make sure your scanner is turned on and any interface cables are securely connected at both ends.
• Make sure Epson Scan is selected in your scanning program.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart Epson Scan.
• If you connected the scanner using a USB cable, make sure it is connected directly to your computer
or through only one USB hub.
• Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions
and install one version.
• If you upgraded your operating system but did not reinstall Epson Scan, try reinstalling it.
• If you are using a TWAIN-compliant program, make sure that the correct product is selected as the
Scanner or Source setting.
Parent topic: Solving Scanning Problems
Scanning is Slow
If scanning becomes slow, try these solutions:
• Scan your original at a lower resolution, if possible.
• Make sure your system meets the requirements for your operating system. If you are scanning a high-
resolution image, you may need more than the minimum requirements. If necessary, increase your
system's memory or reduce the resolution.
Parent topic: Solving Scanning Problems