User`s guide

Troubleshooting 50
The message “EpsonNet Config cannot be used because no network is
installed.” appears when you start EpsonNet Config.
The message “Could not complete communicating configuration data”
appears when you send settings to the network interface.
The Model Name and IP Address do not appear in the EpsonNet Config
dialog box.
Cause What to do
TCP/IP is not installed on the computer. Install the TCP/IP protocol.
TCP/IP is installed on the computer, but its
IP address is not set correctly.
Set a correct IP address for the computer.
Cause What to do
This may happen when using a dial-up
router.
Run Command Prompt from the computer on which EpsonNet
Config is installed, and then enter the following command:
Format: >ROUTE_ADD_the IP address of the network interface_ the
IP address of the computer (the under bar represents one space)
Example: >ROUTE ADD 192.168.192.168 22.33.44.55.
Cause What to do
If the valid IP address is not set, the items
indicated in the dialog box mentioned
above may not appear.
Set a valid IP address.
Refresh the status by selecting Refresh from the View menu.
Increase the length of time before a timeout. To do this, select
Options from the Tool menu, and then select Timeout. Note that
doing so can cause EpsonNet Config to run more slowly.