User`s guide

Using the Control Panel 81
The table below contains error messages, a brief description of each message and suggestions for
correcting the problem.
Message Problem Solutions
Service call see guide Service call error occurs. Turn off the printer and then back on. If
the error does not clear, contact Epson.
& See “Where To Get Help” on page
147.
Printer near end of service
life
Parts inside the printer are at the end of
their service life.
Contact Epson to replace the parts.
& See “Where To Get Help” on page
147.
Nozzle maint error see
guide
Print head nozzles are clogged or
misaligned.
Perform a nozzle check and print head
cleaning.
& See “Checking the Print Head
Nozzles” on page 105.
& See “Cleaning the Print Head” on
page 107.
Press the OK button to recover from
error status.
Printer error restart printer Printer error occurs. Turn off the printer and make sure paper
is not jammed.
& See “The Paper Jams” on page 131.
If the error still does not clear, contact
Epson.
& See “Where To Get Help” on page
147.
Close maint box cover The maintenance box cover is open. Close the maintenance box cover.
Set maint box The maintenance box is not installed. Install the maintenance box.
The maintenance box cannot be used
with the printer.
Install a genuine maintenance box.
Replace maint box The maintenance box is full. Replace the maintenance box.
& See “Replacing the maintenance
box” on page 103.
Move ink lever down The cartridge lever is in the unlocked
position.
Move the cartridge lever to the locked
position.
Set ink cartridge The ink cartridge is not installed. Install the ink cartridge.
Replace ink cartridge The ink cartridge cannot be used with
the printer.
Install a genuine ink cartridge.
The ink cartridge is expended. Replace the ink cartridge.
& See “Replacing an ink cartridge” on
page 95.