User`s guide

Where To Get Help 147
Appendix A
Where To Get Help
Epson Technical Support
New :Only i nkjet, SPC, and Sca nner products are u sed in this section.
Visit Epson’s support website at www.latin.epson.com for the Epson B-508DN or the Epson B-308
for solutions to common problems. You can download drivers and documentation, get FAQs and
troubleshooting advice, or e-mail Epson with your questions. (Website is available in Spanish.)
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
Product name (Epson B-508DN or Epson B-308)
Product serial number (located on the back of the printer)
Proof of purchase (such as a store receipt) and date of purchase
Computer configuration
Description of the problem
Then call:
Argentina: (54 11) 5167-0300
Brazil: (55 11) 3956-6868
Chile: (56 2) 230-9500
Colombia: (57 1) 523-5000
Costa Rica: (50 6) 2210-9595
800-377-6627
Mexico (52 55) 1323-2052
01-800-087-1080
Peru: (51 1) 418-0210
Venezuela: (58 212) 240-1111
Toll or long distance charges may apply.