Product Support Bulletin

EPSON
EPSON AMERICA, INC.
SERVICE
PRODUCT SUPPORT BULLETIN
PSB NO.:
S-0029C DATE: 10/10/88 ORIGINATOR: REM PAGE: 1 of 6
SUBJECT: APEX PERSONAL COMPUTER -
ANSWERS TO COMMON QUESTIONS
Q. Where can I obtain help regarding software or hardware
questions on the Apex computer?
A. PFS First Choice applications software
Software Publishing Corp. provides
the warranty
and end-user
support for the First Choice software. Please refer to Appendix
" E "
of the First Choice User's Guide for customer support
information. The telephone number for PFS First Choice support
is [phone].
Apex Hardware and MS-DOS/GW-BASIC software support
Epson America Inc.
provides
technical
support for questions
regarding the MS-DOS/GW-BASIC (software) and the Apex computer,
Apex printer and Apex monitors (hardware). Customers can obtain
support by calling our Product Support Department 213 539-9955,
or by writing to:
Epson America Inc.
Product Support Department
23610 Telo Ave.
Torrance, Ca. 90505
Q. Where
can I obtain warranty repair service for
my Epson Apex
products?
A. Epson America, Inc.
has a network of Authorized Epson Customer
Care Centers located in strategic locations across the country.
If you
require service you can call our toll free Consumer
Information number at 1-800-922-8911 to locate the nearest Apex
Service Center.
Q. What kind of printer can I use with the Apex?
A. The Apex comes
standard
with a
parallel interface which is
used to connect any printer or plotter with a standard parallel
interface.
A parallel printer cable (not included) is required
to connect a printer to the computer.
Epson offers three outstanding printers from the ActionPrinter
line of 9-pin and 24-pin dot matrix printers.
The Apex80 is an
80 column printer and the T750 is a 136 column printer.
Both
have near letter quality print.
The L1000 printer is an 80
column 24-pin printer with superb letter quality print.
EPSON AMERICA SERVICE, 23610 TEL0 AVENUE, TORRANCE, CALIF. 90505