User’s Guide NPD4256-00 EN Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein.
Epson AcuLaser MX21/MX20 Series User's Guide Albertus, Arial, Coronet, Gillsans, Times New Roman and Joanna are trademarks of The Monotype Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.
Epson AcuLaser MX21/MX20 Series User's Guide Operating System Versions In this manual, the following abbreviations are used. Windows refers to Windows 7, 7 x64, Vista, Vista x64, XP, XP x64, 2000, Server 2008, Server 2008 x64, Server 2008 R2, Server 2003, and Server 2003 x64. ❏ Windows 7 refers to Windows 7 Ultimate Edition, Windows 7 Home Premium Edition, Windows 7 Home Basic Edition, and Windows 7 Professional Edition.
Epson AcuLaser MX21/MX20 Series User's Guide Contents Safety Instructions Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Setting up the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Epson AcuLaser MX21/MX20 Series User's Guide Chapter 2 Paper Handling Loading Paper into Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 MP tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Standard paper cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Epson AcuLaser MX21/MX20 Series User's Guide Document printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Chapter 4 Scanning Starting a Scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Using the EPSON Scan icon from your computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Epson AcuLaser MX21/MX20 Series User's Guide Chapter 6 Faxing (DNF Model Only) Making Settings before Using Fax Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Confirming settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Making transferring settings of received faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Epson AcuLaser MX21/MX20 Series User's Guide System Report Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Common Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Setup Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Epson AcuLaser MX21/MX20 Series User's Guide Printing a Status Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 Chapter 8 Installing Options Optional Paper Cassette Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186 Handling precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Epson AcuLaser MX21/MX20 Series User's Guide Paper Jam in the Auto Document Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 Paper Jam around the DM tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Printing a Status Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Operational Problems. . . . . . . .
Epson AcuLaser MX21/MX20 Series User's Guide Windows operating system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236 Printer software installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237 Status and Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237 Canceling Printing. . .
Epson AcuLaser MX21/MX20 Series User's Guide Appendix A Technical Specifications Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272 Available paper types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272 Paper that should not be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Epson AcuLaser MX21/MX20 Series User's Guide Safety Instructions Warnings, Cautions, and Notes w Warnings must be followed carefully to avoid bodily injury. c Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your printer. Important Safety Instructions Setting up the printer ❏ Because the printer weighs approximately 18.4 kg (40.6 lb) for the DN model or 18.5 kg (40.
Epson AcuLaser MX21/MX20 Series User's Guide ❏ If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses in the plug, make sure you replace them with fuses of the correct size and rating. ❏ Use a grounded outlet that matches the printer’s power plug. Do not use an adapter plug. ❏ Avoid using an electrical outlet that is controlled by wall switches or automatic timers.
Epson AcuLaser MX21/MX20 Series User's Guide Finding the place for the printer When relocating the printer, always choose a location that has adequate space for easy operation and maintenance. Use the following illustration as a guide for the amount of space required around the printer to ensure smooth operation. a b f d c e a 50 cm b 30 cm c 30 cm d 100 cm e 110 cm f 30 cm To install and use any of the following options, you will need the indicated amount of additional space.
Epson AcuLaser MX21/MX20 Series User's Guide A 250-Sheet Paper Cassette Unit adds 10 cm (3.9 in.) to the bottom of the printer. In addition to space considerations, always heed the following precautions when finding a place to locate the printer: ❏ Place the printer near an electrical outlet where you can easily plug in and unplug the power cord. ❏ Do not put your printer where the cord will be stepped on. ❏ Do not use printer in a damp environment.
Epson AcuLaser MX21/MX20 Series User's Guide a. CAUTION b. Do not insert your hand deep into the fuser unit. ❏ Do not insert your hand deep into the fuser unit as some components are sharp and may cause injury. ❏ Never push objects of any kind through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. ❏ Do not sit or lean on the printer. Do not put heavy objects on the printer.
Epson AcuLaser MX21/MX20 Series User's Guide Handling consumable products and maintenance parts ❏ Do not burn used consumable products or maintenance parts because they might explode and injure someone. Dispose of them according to local regulations. ❏ Be sure to keep consumable products and maintenance parts out of the reach of children. ❏ When handling a toner cartridge, always place it on a clean, smooth surface. ❏ Do not attempt to modify a toner cartridge or take it apart. ❏ Do not touch the toner.
Epson AcuLaser MX21/MX20 Series User's Guide Laser safety labels w Warning: The performance of procedures and adjustments other than those specified in the printer’s documentation may result in hazardous radiation exposure. Your printer is a Class 1 laser product as defined in the IEC60825 specifications. The label shown is attached to the back of the printer in countries where required.
Epson AcuLaser MX21/MX20 Series User's Guide Ozone exposure limit The Epson laser printer generates less than 3 mg/h of continuous printing.
Epson AcuLaser MX21/MX20 Series User's Guide ❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc. Responsible use of copyrighted materials Scanners can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material. Safety Instructions Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide Chapter 1 Getting to Know Your Printer Printer Parts Front view a ADF cover* b Auto Document Feeder (ADF) c Duplex document output tray d stopper e USB Host interface f option cover g cover A** h standard paper cassette i MP tray j control panel*** * Be sure to close the ADF cover when scanning a document on the document table. ** Be sure to close cover A when scanning a document. ***The DNF model is shown in the illustration.
Epson AcuLaser MX21/MX20 Series User's Guide Rear view * a rear cover b AC inlet c power switch d telephone interface connector* - LINE: Connects with the phone cord - EXT: Connects with an external telephone e * network interface connector f USB interface connector DNF model only Getting to Know Your Printer Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide Inside the printer a fuser unit b photoconductor unit c toner cartridge d developer unit e pickup roller f locking lever Getting to Know Your Printer Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide Scanner parts Front view a document cover c transportation lock b document table Inside the scanner a duplex cover Getting to Know Your Printer Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide Control panel DN model a Mode buttons/LEDs (Green) Use these buttons to switch to the corresponding mode. b LCD panel Displays printer status messages and control panel menu settings. c Job Memory button Use this button to register frequently used settings for Copy mode and Scan mode or to call up the settings. d Setting button Use this button to switch to the Setup mode. e Status button Use this button to display warnings or the machine status.
Epson AcuLaser MX21/MX20 Series User's Guide m Data light (Green) On when print data is stored in the print buffer (the section of printer memory reserved for receiving data) but not yet printed. Flashes when the printer is processing data. Off when no data remains in the print buffer. n Error light (Orange) On or flashes when an error has occurred.
Epson AcuLaser MX21/MX20 Series User's Guide f Setting button Use this button to switch to the Setup mode. g Status button Use this button to display warnings or the machine status. h Reset button Use this button to reset the selected setting item or mistakenly entered values to the default value. Also, use this button to delete one character from the entered data when entering a recipient fax number in Fax mode. i On-hook Dialing button Use this button to switch between on-hook and off-hook.
Epson AcuLaser MX21/MX20 Series User's Guide Options You can add to your printer’s capabilities by installing any of the following options. ❏ 250-Sheet Paper Cassette Unit This unit increases paper feeding capacity up to 250 sheets of paper. You can install up to two units. ❏ Memory Module This option expands the printer’s memory by allowing you to print complex and graphics-intensive documents. The printer’s RAM capacity can be increased from 256 MB to 512 MB by replacing RAM with a 512 MB RAM DIMM.
Epson AcuLaser MX21/MX20 Series User's Guide Maintenance Parts Product name Product code Maintenance Unit 1199/1200 Note: Maintenance unit part numbers vary by location. Printer Features Printing You can directly print files saved in a USB memory by plugging the USB memory into the USB Host interface.
Epson AcuLaser MX21/MX20 Series User's Guide Faxing You can send faxes from a computer by using EpsonNet PC-FAX. ❏ “Sending faxes from your computer” on page 127 You can store received fax data in a shared folder on the network or send it as an e-mail attachment. ❏ “Sending received faxes to memory” on page 130 ❏ “Sending received faxes by e-mail” on page 131 Where to Find Information Setup Guide Provides you with information on assembling the printer and installing the printer software.
Epson AcuLaser MX21/MX20 Series User's Guide Chapter 2 Paper Handling Loading Paper into Your Printer This section describes how to load paper. If you use special media such as transparencies or envelopes, see also “Selecting and Using Print Media” on page 43. For specifications or details about the paper types and sizes, see “Paper” on page 272.
Epson AcuLaser MX21/MX20 Series User's Guide 2. Slide the paper guides outward to accommodate the paper you are loading. 3. Load a stack of the desired paper on the center of the paper tray with the printable surface facing up. Then adjust the paper guide to the size of the paper. Note: ❏ Make sure to load the paper as far as it will go inside the MP tray. ❏ Make sure that you do not load paper beyond the limit tab. Paper Handling Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide a. limit tab 4. Raise the stopper. Note: ❏ When you use the paper that is longer than A4 size, do not raise the stopper. To prevent printouts from being stacked and pushed out of the output tray, every time the printer ejects a couple of the printouts, remove them from the tray. ❏ Make sure that the locking lever for the pickup roller of the MP tray is in the locked position (up).
Epson AcuLaser MX21/MX20 Series User's Guide 1. Align the groove on the right edge of the pickup roller with the white rod, and then slide the pickup roller onto the rod. 2. Slide the locking lever to the right until it stops, and insert the gray rod into the hole on the pickup roller. 3. Push the locking lever up to lock the pickup roller. Paper Handling Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide Standard paper cassette This cassette gives you a second paper source in addition to the MP tray. 1. Pull the paper cassette out from the printer. 2. Pinch the tab and slide the paper guides to the size of paper. Note: When the size of the paper that is loaded is bigger than A4, push the release lever and extend the paper cassette to accommodate the paper. Paper Handling Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide 3. Load a stack of the desired paper on the center of the paper cassette with the printable surface facing down. Note: ❏ Make sure that you do not load paper beyond the limit mark. a. limit mark ❏ Load letterheads with the printable side facing down and with the letterhead portion at the top. Paper Handling Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide 4. Insert the loaded paper cassette back into the printer. 5. Raise the stopper. Note: When you use the paper that is longer than A4 size, do not raise the stopper. To prevent printouts from being stacked and pushed out of the output tray, every time the printer ejects a couple of the printouts, remove them from the tray. Paper Handling Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide Optional paper cassette unit 1. Pull the paper cassette out from the printer. 2. Pinch the tab and slide the paper guides to the size of paper. Paper Handling Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide Note: When the size of the paper that is loaded is bigger than A4, detach the green stopper and attach it to the paper guide. 3. Load a stack of the desired paper on the center of the paper cassette with the printable surface facing down. Paper Handling Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide Note: ❏ Make sure that you do not load paper beyond the limit mark. a. limit mark ❏ Load letterheads with the printable side facing down and with the letterhead portion at the top. 4. Insert the loaded paper cassette back into the printer. Paper Handling Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide 5. Raise the stopper. Note: When you use the paper that is longer than A4 size, do not raise the stopper. To prevent printouts from being stacked and pushed out of the output tray, every time the printer ejects a couple of the printouts, remove them from the tray. Selecting and Using Print Media You can use special media, such as labels, envelopes, thick paper, and transparencies.
Epson AcuLaser MX21/MX20 Series User's Guide Printer driver settings: Paper Size: A4, LT Paper Source: MP Tray Paper Type: Labels Note: ❏ Depending on the quality of labels, the printing environment, or the printing procedure, labels might be wrinkled. Make a trial print run before you print on a lot of labels. ❏ Duplex printing is not available for labels. ❏ Press a sheet of paper on top of each sheet of labels. If the paper sticks, do not use those labels in your printer.
Epson AcuLaser MX21/MX20 Series User's Guide Printer driver settings: Paper Size: MON, C10, DL, C5, C6, IB5 Paper Source: MP Tray Note: ❏ Set the envelope with the printable surface facing up. ❏ Depending on the quality of envelopes, the printing environment, or the printing procedure, envelopes might be wrinkled. Make a trial print run before you print on a lot of envelopes. ❏ Duplex printing is not available for envelopes.
Epson AcuLaser MX21/MX20 Series User's Guide Printer driver settings: Paper Size: A4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4 Paper Source: Auto Selection Paper Type: Semi-Thick (91 to 120 g/m2 paper) Transparencies Available paper source: ❏ MP tray Printer driver settings: Paper Size: A4, LT Paper Source: MP Tray Paper Type: Transparency Custom paper size Available paper size: ❏ 70.0 × 148.0 mm to 215.9 × 356.
Epson AcuLaser MX21/MX20 Series User's Guide Note: Depending on the quality of the non-standard size paper, the printing environment, or the printing procedure, the paper might skew. Make a trial print run before you print on a lot of non-standard size paper. Note: ❏ For Windows, access the printer driver, then select User Defined Size from the Paper Size list on the Basic Settings tab.
Epson AcuLaser MX21/MX20 Series User's Guide Paper Type Plain paper, High-quality paper, Recycled paper, Page printer paper, Ink jet paper Capacity Up to 50 sheets (A4: 80 g/m2) Weight 50 to 120 g/m2 (50 to 110 g/m2 for duplex printing or duplex scanning) Paper direction When you place document pages sideway, set them so that the top of the document is toward the left side of the printer.
Epson AcuLaser MX21/MX20 Series User's Guide 2. Place an original on the document table, with the side to be scanned facing down. Note: ❏ The area with a width of maximum 2.0 mm from the horizontal edge and 2.0 mm from the vertical edge is not scanned. 1. Maximum unreadable area of 2.0 mm 2. Maximum unreadable area of 2.0 mm 2 1 ❏ Always keep the document table clean. 3. Close the document cover gently so that the original does not move.
Epson AcuLaser MX21/MX20 Series User's Guide Setting your originals into the Auto Document Feeder Follow the steps below to load documents in the Auto Document Feeder. 1. Slide the edge guides all the way outward. 2. Insert a stack of documents face-up in the Auto Document Feeder until it meets resistance, and then move the edge guides so they are flush with the edges of your documents. 3. Raise the stopper. Note: ❏ Make sure the ADF cover is closed firmly.
Epson AcuLaser MX21/MX20 Series User's Guide Chapter 3 Printing Setting the Print Quality You can change the print quality of printouts through settings in the printer driver. In the Automatic setting, you can select a print mode according to your printing purpose. The printer driver makes optimal settings depending on the print mode you have selected. In the Advanced setting, you have more setting options. Note: The printer driver’s online help provides details on printer driver settings.
Epson AcuLaser MX21/MX20 Series User's Guide 3. Click OK. Using the Advanced setting For Windows users 1. Click the Basic Settings tab. 2. Select Advanced. Then select the most appropriate setting from the list according to the type of document or image you want to print. When you choose a predefined setting, other settings such as Print Quality and Graphics are set automatically.
Epson AcuLaser MX21/MX20 Series User's Guide 1. Click the Basic Settings tab. 2. Select Advanced, then click More Settings. 3. Make appropriate settings. For details about each setting, see online help. 4. Click OK. Saving your settings You can save your custom settings. Note: ❏ You cannot use a predefined setting name for your custom settings. ❏ The saved custom settings can only be used with the printer driver you saved them to.
Epson AcuLaser MX21/MX20 Series User's Guide Toner Save mode To reduce the amount of toner used in printing documents, you can print rough drafts using the Toner Save mode. Note: This function is for Windows only. 1. Click the Basic Settings tab. 2. Select Advanced, then click More Settings to open the More Settings dialog box. 3. Select the Toner Save check box, then click OK. Setting the Advanced Layout Duplex printing This function allows you to print on both sides of the paper automatically.
Epson AcuLaser MX21/MX20 Series User's Guide 2. Select the Duplex check box, then select Left, Top, or Right as the binding position. 3. If you want to make detailed settings, click Duplex Settings to open the Duplex Settings dialog box. 4. Make appropriate settings. For details about each setting, see online help. 5. Click OK. Note: The alert screen appears on the computer. Click OK. Modifying the print layout This function allows you to print multiple pages on single sheets of paper.
Epson AcuLaser MX21/MX20 Series User's Guide 3. If you want to make detailed settings, click More Settings. The Print Layout Settings dialog box appears. 4. Make appropriate settings. For details about each setting, see online help. 5. Click OK. Resizing printouts This function allows you to enlarge or reduce your document. For Windows users 1. Click the Advanced Layout tab. Printing Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide 2. Select the Zoom Options check box. 3. If you want to resize pages automatically to fit the output paper, select the desired paper size from the Output Paper drop-down list. If you want to resize pages to a specified magnification, select the Zoom To check box, then specify the percentage. You can also select the output paper size. 4.
Epson AcuLaser MX21/MX20 Series User's Guide 2. Select a watermark that you want to use from the Watermark drop-down list. 3. If you want to make detailed settings, click Watermark Settings, and make appropriate settings. For details about each setting, see online help. 4. Click OK. Making a new watermark For Windows users 1. Click the Advanced Layout tab. 2. Click New/Delete. 3. Select Text or BMP. 4. If you select Text, type the watermark text in the Text box.
Epson AcuLaser MX21/MX20 Series User's Guide Note: ❏ To edit the saved text watermark, select it from the List box, then follow the step 4 to 6. ❏ To remove the saved watermark, select it from the List box, then click Delete. After removing it, be sure to click OK to close the dialog box. 7. Click OK. Note: ❏ You can register up to 10 custom watermarks. ❏ The saved watermarks can only be used with the printer driver you saved them to.
Epson AcuLaser MX21/MX20 Series User's Guide 2. Select the Header/Footer check box, then click Header/Footer Settings. 3. Select the items from the drop-down list. Note: If you select Collate Number, the number of copies is printed. 4. Click OK. Printing with an overlay This function allows you to print a standard form or letterhead onto the original document. Note: ❏ This function is for Windows only.
Epson AcuLaser MX21/MX20 Series User's Guide 2. From the application, access the printer driver. For details, see “Accessing the printer driver” on page 253. 3. Click the Advanced Layout tab. 4. Select the Form Overlay check box. 5. Select Create Overlay Data, then click More Settings. The Create Form dialog box appears. 6. Type the form name in the Form Name box and its description in the Description box. 7.
Epson AcuLaser MX21/MX20 Series User's Guide Printing an overlaid document You can select the registered form data from the Paper Source drop-down list on the Basic Settings tab. For registering form data in the Paper Source, see step 8 in “Creating an overlay” on page 60. If overlay form data is not registered in the Paper Source or if you want to make detailed settings, follow the steps below. 1. Open the file to print with overlay data. 2. From the application, access the printer driver.
Epson AcuLaser MX21/MX20 Series User's Guide Note: ❏ To delete an overlaid form pre-setting, follow the step 1, select the pre-settings name you want to delete from Form Pre-Settings drop-down list, click Delete. then click OK. ❏ You can save up to 20 pre-settings. Cancelling a Print Job From the printer Press the Stop button on the printer’s control panel, and then press the F3 button to select Yes. From the computer For Windows users Double-click your printer’s icon on the taskbar.
Epson AcuLaser MX21/MX20 Series User's Guide Note: This software is not available for Windows 7, Vista, XP x64, Server 2008, and Server 2003. After you install EPSON Web-To-Page, the menu bar is displayed on the Microsoft Internet Explorer Toolbar. If it does not appear, select Toolbars from the View menu of Internet Explorer, and then select EPSON Web-To-Page.
Epson AcuLaser MX21/MX20 Series User's Guide 2. Connect a USB memory to the USB Host interface of the printer. The printer searches the files in the USB memory. If any supported files are detected, the control panel menu appears automatically. Note: If Can’t Print Files is displayed on the control panel, printable files were not detected in the USB memory. 3. Press the u UP or d Down button to select the file, then press the OK button. 4. Press the Start button to start printing.
Epson AcuLaser MX21/MX20 Series User's Guide Chapter 4 Scanning Starting a Scan The scanning operation is performed either from the TWAIN-compliant scanning program or the control panel. Using the EPSON Scan icon from your computer Epson Scan is a TWAIN-compliant scanning program provided by Epson. You can install Epson Scan from the Software Disc supplied with the printer. For instructions on use, see “Using Epson Scan” on page 68.
Epson AcuLaser MX21/MX20 Series User's Guide Windows: Start or Start > All Programs or Programs > program folder > program icon. Select Mac OS X: Open the Applications in your hard drive, select the program folder, and double-click the program icon. 2. Do one of the following. Adobe Photoshop Elements: Windows: Click Edit and Enhance Photos, open the File menu, select Import, and select your scanner.
Epson AcuLaser MX21/MX20 Series User's Guide Using Epson Scan Starting Epson Scan You can start Epson Scan by double-clicking the EPSON Scan icon. Windows: Double-click the EPSON Scan icon on the desktop. Start or Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Or, select Scan. Mac OS X: Select Applications > Epson Software > EPSON Scan. The EPSON Scan window opens. See “Selecting an Epson Scan mode” on page 68 for instructions on selecting an Epson Scan mode.
Epson AcuLaser MX21/MX20 Series User's Guide ❏ Professional Mode gives you total control of your scanning settings and lets you check their effects with a preview image. Professional Mode is best when you want to preview your image and make extensive, detailed corrections to it before scanning. You can sharpen, color correct, and enhance your image with a full array of tools, including color restoration, dust removal, and backlight correction.
Epson AcuLaser MX21/MX20 Series User's Guide Scanning in Office Mode If you want to scan your documents by placing them on the document table, see “Scanning in Office Mode Using the Document Table” on page 70 for instructions. If you want to scan your documents by loading them in the Auto Document Feeder, see “Scanning in Office Mode using the Auto Document Feeder” on page 71 for instructions. Scanning in Office Mode Using the Document Table 1. Place the original(s) on the document table.
Epson AcuLaser MX21/MX20 Series User's Guide 5. Select Document Table as the Document Source setting. 6. Select the size of your original document as the Size setting. 7. Click the arrow to open the Resolution list and select an appropriate resolution for your original. See “Selecting the scan resolution” on page 81 for instructions. 8. Click Preview to preview your image(s). The Preview window appears and displays your image. See “Previewing and adjusting the scan area” on page 83 for instructions. 9.
Epson AcuLaser MX21/MX20 Series User's Guide 7. Click the arrow to open the Resolution list and select an appropriate resolution for your original. See “Selecting the scan resolution” on page 81 for instructions. 8. Click Preview to preview your image(s). The Auto Document Feeder loads your first document page, then Epson Scan prescans it and displays it in the Preview window. The Auto Document Feeder then ejects your first page. 9.
Epson AcuLaser MX21/MX20 Series User's Guide Scanning in Home Mode Note: In Home Mode, you can only scan from the document table. If you want to scan using the Auto Document Feeder, change to Office Mode or Professional Mode. See “Changing the scan mode” on page 69 for details. 1. Place your original(s) on the document table. See “Setting Your Originals” on page 47 for instructions. 2. Start Epson Scan. See “Starting Epson Scan” on page 68 for instructions. 3. Select Home Mode in the Mode list.
Epson AcuLaser MX21/MX20 Series User's Guide 6. In the Destination box, click the button for the way you plan to use the scanned image(s). ❏ Screen/Web for images you will view only on a computer screen or post on the web. ❏ Printer for image(s) you will be printing or converting to editable text with an OCR (Optical Character Recognition) program. ❏ Other if you want to select a specific resolution for other purposes.
Epson AcuLaser MX21/MX20 Series User's Guide Scanning in Professional Mode If you want to scan your original(s) in Professional Mode by placing them on the document table, see “Scanning in Professional Mode using the document table” on page 76 for instructions. If you want to scan your documents in Professional Mode by loading them in the Auto Document Feeder, see “Scanning in Professional Mode using the Auto Document Feeder” on page 77 for instructions. Scanning Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide Scanning in Professional Mode using the document table 1. Place your original(s) on the document table. See “Setting Your Originals” on page 47 for instructions. 2. Start Epson Scan. See “Starting Epson Scan” on page 68 for instructions. 3. Select Professional Mode in the Mode list. See “Changing the scan mode” on page 69 for instructions. 4. Click the arrow to open the Document Type list and select Reflective. 5.
Epson AcuLaser MX21/MX20 Series User's Guide 8. Click the arrow to open the Resolution list and select an appropriate resolution for your original(s). See “Selecting the scan resolution” on page 81 for instructions. 9. Click Preview to preview your image(s). The Preview window appears and displays your image(s). See “Previewing and adjusting the scan area” on page 83 for instructions. 10. Click the arrow to open the Target Size list to select the size you want for the scanned image(s), if necessary.
Epson AcuLaser MX21/MX20 Series Image Type setting Type of image you are scanning 24-bit Color Color photos Color Smoothing Color graphics, such as a chart or graph 8-bit Grayscale Black-and-white photos with just a few shades of gray Black & White Documents with black text and/or line art User's Guide Note: If you select 8-bit Grayscale or Black & White, you can also select an Image Option setting, as described below. Image Option Setting Description None No Image Option setting is applied.
Epson AcuLaser MX21/MX20 Series User's Guide 13. Click Scan. What happens next depends on how you started your scan. See “Finishing the scan” on page 101 for instructions. Selecting File Save Settings When you see the File Save Settings window, you can select the location, name, and format of the scanned image file. 1. Click the File Save Settings icon at the right of the Scan button. The File Save Settings window appears.
Epson AcuLaser MX21/MX20 Series User's Guide 2. In the File Save Settings window, specify the file folder in which you want to save your scanned image. Click the Documents or Pictures radio button, or the My Documents or My Pictures radio button. If you want to select another folder, click the Other radio button, then click Browse (Windows) or Choose (Mac OS X) and select the folder. If you want to save your image on the desktop, simply click the Other radio button. 3.
Epson AcuLaser MX21/MX20 Series User's Guide PRINT Image Matching II (JPEG) (*.jpg) or TIFF (*.tif) A file format that includes PRINT Image Matching II data for enhanced quality and a wider color range. PRINT Image Matching II compatible printers can then print this data for brilliant, true-to-life results. (PRINT Image Matching data does not affect the way the image displays on the screen.) Available in JPEG or TIFF format. TIFF (*.
Epson AcuLaser MX21/MX20 Series User's Guide Send via e-mail, upload to web, or view only on the screen 96 to 150 dpi Print 300 dpi Convert to editable text (OCR) (for documents only) 400 dpi Fax 200 dpi Enlarge after scanning at 100% Increase Resolution setting by same amount you will increase image size after scanning. For example, if the resolution is 300 dpi, but you will increase the image size to 200%, change the resolution setting to 600 dpi.
Epson AcuLaser MX21/MX20 Series User's Guide Office Mode Professional Mode Click the arrow next to the Resolution list and select the number of dpi (dots per inch) at which you want to scan. Previewing and adjusting the scan area Once you have selected your basic settings and resolution, you can preview your image and select or adjust the image area of the image(s) in a separate Preview window on your screen. The preview window displays your previewed image(s) in their entirety.
Epson AcuLaser MX21/MX20 Series User's Guide Epson Scan prescans your image(s) and displays them in Preview windows. 2. You can do the following to adjust the image(s). ❏ To select your scan area, click the auto locate icon to create a marquee that marks the edges of your image area. You can move the marquee to change the scan area. See “Creating a Marquee on a preview image” on page 85 for instructions.
Epson AcuLaser MX21/MX20 Series User's Guide ❏ To zoom in on an image, click inside the scan area and click the Zoom button. Epson Scan prescans again and displays a larger preview on the Zoom tab. ❏ To adjust the image quality, click the scan area(s) you want to modify and make the adjustments. See “Adjusting the color and other image settings” on page 87 for instructions.
Epson AcuLaser MX21/MX20 Series User's Guide 1. To draw a marquee, move your cursor over a preview image. The pointer becomes a set of cross-hairs. Note: If you only have one photo on the document table, you can click the automatically draw a marquee, then skip to step 3. auto locate icon to 2. Position the pointer in the area where you want to place the corner of your marquee and click. Hold down the mouse button and drag the cross-hairs over the image to the opposite corner of the desired scan area.
Epson AcuLaser MX21/MX20 Series User's Guide ❏ To resize the marquee, position your cursor over the edge or corner of the marquee. The pointer becomes a straight or angled double-arrow. Click and drag the edge or corner to the desired size. Note: ❏ To restrict the movement of the marquee to vertical or horizontal only, hold down the Shift key as you move the marquee. ❏ To restrict the size of the marquee to the current proportions, hold down the Shift key as you resize the marquee.
Epson AcuLaser MX21/MX20 Series User's Guide Office Mode: “Making color adjustments and other image settings in Office Mode” on page 88 Home Mode: “Making color adjustments and other image settings in Home Mode” on page 90 Professional Mode: “Making color adjustments and other image settings in Professional Mode” on page 93 Making color adjustments and other image settings in Office Mode The table below describes the settings available in Office Mode.
Epson AcuLaser MX21/MX20 Series Image Option Text Enhancement User's Guide Enhances text recognition when scanning text documents.
Epson AcuLaser MX21/MX20 Series Threshold User's Guide Adjusts the level at which the black areas in text and line art are delineated, improving text recognition in OCR programs.
Epson AcuLaser MX21/MX20 Series Descreening User's Guide Removes the rippled pattern that can appear in subtly-shaded image areas, such as in skin tones. Also improves results when scanning magazine or newspaper images which include screening in their original print processes. This setting is available in the following conditions: - when the Image Type is set to Color - when the Image Type is set to Grayscale The results of descreening do not appear in the preview, only in your scanned image.
Epson AcuLaser MX21/MX20 Series Image Option Text Enhancement User's Guide Enhances text recognition when scanning text documents.
Epson AcuLaser MX21/MX20 Series Threshold User's Guide Adjusts the level at which the black areas in text and line art are delineated, improving text recognition in OCR programs. Available only when the Image Type is set to Black&White, and Image Option is not selected. Click Brightness to access the Threshold setting.
Epson AcuLaser MX21/MX20 Series User's Guide ❏ If you are scanning multiple images at the same time and you want to apply the image adjustments to all of your images or scan areas, click All in the Preview window before you begin making your adjustments. Setting Description Auto Exposure Auto Exposure icon. To turn it on continuously, click Configuration, Click the click the Color tab and select Continuous auto exposure. You can adjust the level of exposure adjustment using the slider.
Epson AcuLaser MX21/MX20 Series User's Guide Descreening Removes the rippled pattern that can appear in subtly shaded image areas, such as skin tones. Also improves results when scanning magazine or newspaper images that include screening in their original print processes. The results of Descreening do not appear in the preview, only in your scanned image. The level of descreening is adjustable.
Epson AcuLaser MX21/MX20 Series User's Guide ❏ To undo any image quality adjustments you make to the preview image, click Reset if available, turn off the setting, or preview your image again. Selecting the scan size You can scan your images at their original size, or you can reduce or enlarge their size as you scan them. You do this using the Target Size setting.
Epson AcuLaser MX21/MX20 Series User's Guide 1. You can select a predefined scan size from the Target Size list. Click the arrow to open the list and select the size you want. A marquee (dotted line) proportioned for that size appears on your preview image. Scanning Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide 2. If you need to create a scan size that is not in the Target Size list, you can create a custom size. Click the arrow to open the list and select Customize. You see the Target Size window. 3. Type a name for your custom size, enter the size, click Save, then click OK. Your new size appears in the Target Size list. 4. Once you have selected your scan size, you can click and drag the marquee to the area in the image you want to scan.
Epson AcuLaser MX21/MX20 Series User's Guide 1. You can select a predefined scan size from the Target Size list. Click the arrow to open the list and select the size you want. A marquee (dotted line) proportioned for that size appears on your preview image. Scanning Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide 2. If you need to create a scan size that is not in the Target Size list, you can create a custom size. Click the arrow to open the list and select Customize. You see the Target Size window. 3. Type a name for your custom size, enter the size, click Save, then click OK. Your new size appears in the Target Size list. 4. You can fine-tune the size using additional tools. Click the + (Windows) or r (Mac OS X) button next to Target Size to display these tools.
Epson AcuLaser MX21/MX20 Series User's Guide 5. Once you have selected your scan size, you can click and drag the marquee to the area in the image you want to scan. For details, see “Creating a Marquee on a preview image” on page 85. The marquee proportions are retained as you adjust it. If you want to rotate the marquee for a landscape or portrait image without changing its aspect ratio, click the orientation icon.
Epson AcuLaser MX21/MX20 Series Original image User's Guide Color Restoration applied This feature is not available in Office Mode. Change the scan mode to Home Mode or Professional Mode. Removing dust marks Using the Dust Removal feature in Epson Scan, you can virtually “clean” the dust marks from your originals as you scan them. Original image Dust Removal applied Note: ❏ Before scanning your originals, carefully remove any dust that you can see on them.
Epson AcuLaser MX21/MX20 Series Original image User's Guide Backlight Correction applied This feature is not available in Office Mode. Change the scan mode to Home Mode or Professional Mode. Scanning over a network You need to make the settings using EPSON Scan Settings to scan with the printer connected to the network. Starting EPSON Scan Settings Make sure your printer and printer’s network interface are working properly.
Epson AcuLaser MX21/MX20 Series User's Guide Windows: Select the start button icon or Start > All Programs or Programs > EPSON Scan > EPSON Scan Settings. Mac OS X: Double-click the EPSON Scan Settings icon in the Epson Software folder in the Applications folder. 3. Select your scanner from the Select Scanner drop-down list. 4. Select Network, then click Add. Scanning Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide 5. In the Add window, choose the printer’s IP address under Search for addresses, or select Enter address and type in the address. Then click OK. Scanning Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide 6. In the EPSON Scan Settings window, click Test to check the connection. If everything works properly, a successful connection message appears. 7. Click OK to save the settings. Scanning an image The scanning procedure for the network connection is the same as the one for the local connection. See “Using Epson Scan” on page 68. Using the Control Panel You can scan a document using the printer’s control panel and store the data as followings.
Epson AcuLaser MX21/MX20 Series User's Guide Required settings before scanning The following settings are required to save scanned data in a shared folder or send it by e-mail. ❏ E-mail server setting (when sending by e-mail) ❏ E-mail address setting (when sending by e-mail) ❏ Folder address setting (when saving to a shared folder) Follow the instructions below for each setting. E-mail server setting 1. Press the Setting button on the control panel. 2.
Epson AcuLaser MX21/MX20 Series User's Guide 2. Place your original either on the document table or in the Auto Document Feeder. For details on how to set your original, see “Setting Your Originals” on page 47. 3. Press the F1 button on the control panel. 4. Connect a USB memory to the USB Host interface of the printer. Note: If necessary, specify the desired settings such as Basic Settings, File Setting, Scan Setting, and Function. 5. Press the Start button. The printer starts scanning.
Epson AcuLaser MX21/MX20 Series User's Guide 3. Press the F2 button on the control panel. 4. Press the l or r button several times to select the Basic Setting tab and press the F1 button. 5. Select an item using F1 to F3 buttons and specify the destination folder. Item Save to Description - Directly enter a destination folder path. (Up to 107 characters) The address should be specified with both the IP address and domain name. Address Select a destination folder from the address list.
Epson AcuLaser MX21/MX20 Series User's Guide Sending scanned data by e-mail 1. Press the Scan button. 2. Place your original either on the document table or in the Auto Document Feeder. For details on how to set your original, see “Setting Your Originals” on page 47. 3. Press the F3 button on the control panel. 4. Press the l or r button several times to select the Basic Setting tab and press the F1 button. 5.
Epson AcuLaser MX21/MX20 Series User's Guide Canceling Scanning When you press the Stop button on the control panel, a scanning job in Scan mode is canceled. TWAIN processing can be stopped by the Stop button only when you are scanning via a network. When Cancel on the progress bar is clicked while scanning by Epson Scan, preview scanning or final scanning is exited. Scanning Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide Chapter 5 Copying Setting Originals to Copy You can load the original either on the document table or in the Auto Document Feeder depending on the type of the original. For details, see “Setting Your Originals” on page 47. Note: ❏ Before scanning a document, remember to respect the rights of copyright owners. Do not scan published text or images without first checking their copyright status.
Epson AcuLaser MX21/MX20 Series User's Guide 1. Make sure the printer is turned on and paper is loaded in the printer. For information on how to load paper, see “Loading Paper into Your Printer” on page 33. 2. Press the Copy button. 3. Place your original either on the document table or in the Auto Document Feeder. For details on how to set your original, see “Setting Your Originals” on page 47. 4. Specify the number of copies using the numeric keypad on the control panel. 5.
Epson AcuLaser MX21/MX20 Series User's Guide 1. Press the Copy button. 2. Place your original either on the document table or in the Auto Document Feeder. For details on how to set your original, see “Setting Your Originals” on page 47. 3. Specify the number of copies using the numeric keypad on the control panel. 4. Press the l or r button several times to select the Basic Setting tab and press the F3 button. 5. Select the type of duplex copying using the u or d button.
Epson AcuLaser MX21/MX20 Series User's Guide Note: If necessary, press the F1 to F3 buttons to specify the binding position of the original and output and document orientation. 7. Press the OK button, and then press the Start button. The printer starts duplex copying. Note: When using the document table, place the second page of the document after Set Next Document is displayed, and then press the Start button.
Epson AcuLaser MX21/MX20 Series User's Guide Print Layout With the layout printing, you can copy two single-sided originals onto a single page. The following combination of paper size is available. Document Size Output Size A4 A4, A5, Letter, Legal A5 A4, A5, Letter, Legal A6 A4, A5, Letter, Legal Letter A4, A5, Letter, Legal Legal A4, A5, Letter, Legal 1. Press the Copy button. 2. Place your original either on the document table or in the Auto Document Feeder.
Epson AcuLaser MX21/MX20 Series User's Guide Making Changes to Copy Settings Changing the copy quality 1. Press the Copy button. 2. Press the l or r button several times to select the Quality tab and press the F1 button. 3. Select the document type using the u or d button, and then press the OK button. Note: You can select the following document type settings for various types of documents. The default setting is Text/Photo. Document Type Description Text/Photo Good for magazines and catalogs.
Epson AcuLaser MX21/MX20 Series User's Guide 4. Press the F2 button. 5. Specify the value using the l or r button, and then press the OK button. Note: You can adjust the image quality in contrast by selecting from 7 levels (-3 to 3). The higher the level, the greater the contrast becomes. The default value is 0. 6. Press the F3 button. 7. Specify the value using the l or r button, and then press the OK button. Note: You can adjust the density of the background by selecting from 5 levels (-2 to 2).
Epson AcuLaser MX21/MX20 Series User's Guide 9. Specify the value using the l or r button, and then press the OK button. Note: You can adjust the image quality in moiré patterns by selecting from 5 levels (-2 to 2). The default value is 0. Specifying the zoom ratio 1. Press the Copy button. 2. Press the l or r button several times to select the Basic Setting tab and press the F2 button. 3. Press the F1 button repeatedly to select either Fixed Zoom or Manual Zoom. 4.
Epson AcuLaser MX21/MX20 Series User's Guide Full-page copy 1. Press the Copy button. 2. Press the l or r button several times to select the Advanced tab and press the F2 button. 3. Select On using the u or d button and press the OK button. Copying Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide Chapter 6 Faxing (DNF Model Only) Making Settings before Using Fax Function Confirming settings Before receiving or sending a fax, make sure that the appropriate settings for your fax are specified. Press the Setting button on the control panel and check the settings in the Fax Settings menu.
Epson AcuLaser MX21/MX20 Series User's Guide 2. Press the u or d button several times to select Fax Settings and press the OK button. 3. Press the u or d button several times to select Reception Settings and press the OK button. 4. Press the u or d button several times to select Fax Output and press the OK button. 5. Select Folder or E-Mail and click the OK button. When Folder is selected, continue the folder address setting. When E-Mail is selected, continue the e-mail address setting.
Epson AcuLaser MX21/MX20 Series User's Guide Sending Faxes Loading documents You can load the original either on the document table or in the Auto Document Feeder depending on the type of the original. For details, see “Setting Your Originals” on page 47. Note: ❏ Before scanning a document, remember to respect the rights of copyright owners. Do not scan published text or images without first checking their copyright status.
Epson AcuLaser MX21/MX20 Series User's Guide Advanced Tab Item Settings (default in bold) Send Foreign Setting Off, On 5. Press the Start button to start the transmission. Manual faxing You can send faxes, after confirming that the telephone line is connected to the receiving system, by using the On-hook Dialing button or by attaching an external telephone to your printer. If the printer is connected to a telephone, you can talk with the recipients before sending faxes. 1. Press the Fax button. 2.
Epson AcuLaser MX21/MX20 Series User's Guide Sending faxes using speed-dial When a recipient fax number is registered on the printer, you can send a fax by choosing the desired recipient from the speed-dial list in the LCD panel. You can register up to 200 recipient fax numbers on the printer. Note: Before using the speed-dial function, you need to register recipient fax information in advance. For details, see “Registering Recipients” on page 134. 1. Press the Fax button. 2.
Epson AcuLaser MX21/MX20 Series User's Guide Sending faxes using quick-dial When a frequently used recipient fax number is assigned for the Quick-Dial button (1 to 12), you can send fax to the recipient by simply pressing the corresponding Quick-Dial button. Note: Before using the quick-dial function, you need to register recipient fax information in advance. For details, see “Registering Recipients” on page 134. 1. Place your original either on the document table or in the Auto Document Feeder.
Epson AcuLaser MX21/MX20 Series User's Guide Sending faxes from your computer You can send a fax directly from a computer, instead of printing documents on a computer and loading them to the printer to be faxed. To use this function, install EpsonNet PC-FAX from the Software Disc supplied with the printer. For details on how to use, refer to its Help. The supported operation systems are Windows 7, Vista, XP, and 2000. Cancelling faxes Cancelling while originals are being scanned 1. Press the Stop button.
Epson AcuLaser MX21/MX20 Series User's Guide The stored job is deleted. Receiving Faxes About the reception mode You can select from four reception modes for receiving a call with this printer. To change the modes, press the Setting button and specify the Incoming Mode setting of Reception Settings in Fax Settings. For details, see “Fax Settings” on page 163.
Epson AcuLaser MX21/MX20 Series User's Guide Output paper size The received fax can be printed in A4, B5, Letter, or Legal. However, when the output paper size does not match the received data size, the image of the received data is divided according to the output paper size as follows.
Epson AcuLaser MX21/MX20 Series User's Guide Note: When paper is loaded in both the MP tray and the optional paper cassette and the Paper Source setting in Setup Menu is set to Auto, paper in the MP tray is used for printing. Receiving faxes after you hear fax tones This function is used to print fax data after answering the incoming call using the On-hook Dialing button or the external telephone. 1. Press the On-hook Dialing button when you receive a call.
Epson AcuLaser MX21/MX20 Series User's Guide 2. Press the l or r button several times to select the Function tab and press the F3 button. 3. Select On using the u or d button and press the OK button. Sending received faxes by e-mail This function is used to send received fax data as an e-mail attachment by converting the data to a PDF format file. To use this function, the Fax Output setting in the Reception Settings of the Fax Settings menu must be set to E-mail.
Epson AcuLaser MX21/MX20 Series User's Guide ❏ When the printer receives a fax, the data is sent to the destination registered in Fax to Folder Settings in the Reception Settings menu. For details about the settings, see “Fax Settings” on page 163. Deleting received faxes When received documents are stored in the printer’s memory, the Fax Memory LED lights up. To delete the stored jobs, follow the instructions below. 1. Press the Fax Memory button. 2.
Epson AcuLaser MX21/MX20 Series User's Guide 2. Press the F1 button. The fax job history is displayed. Note: You can switch Send History and Receive History by pressing the F1 button repeatedly. 3. Press the F4 button to close the fax job history. Printing fax reports You can print the fax reports such as speed-dial list, communication report, fax settings list, and memory job information to check various information and transmission results. 1. Press the Fax button. 2.
Epson AcuLaser MX21/MX20 Series User's Guide Displaying memory This function is used to check the printer’s memory utilization. 1. Press the Fax button. 2. Press the l or r button several times to select the Function tab and press the F2 button. The memory utilization information is displayed. Registering Recipients When sending faxes using the speed-dial or quick-dial function, you need to register the recipient information in advance.
Epson AcuLaser MX21/MX20 Series User's Guide 4. Press the u or d button several times to select Speed Dial Settings, and then press the OK button. 5. Select an unregistered number displayed as Not Registered using the u and d buttons, and then press the F3 button to select Editing. Note: To change a registered recipient to another one, select the number that you want to replace, and then press the F3 button. 6. Enter the phone number you want to register, and then press the OK button.
Epson AcuLaser MX21/MX20 Series User's Guide Note: To change a recipient assigned for the quick-dial, select the number that you want to change a recipient, and then press the F3 button. 6. Select a recipient you want to assign for quick-dial using the u and d buttons, and then press the OK button. Note: Press the F4 button to confirm the detailed information about the registered speed-dial. The selected recipient is assigned for the quick-dial.
Epson AcuLaser MX21/MX20 Series User's Guide Chapter 7 Using the Control Panel Selecting a Mode You can use this printer as a printer, copier, fax, and scanner. When the printer is turned on, it enters the Copy mode (default setting) automatically. When using one of these functions, select your desired function by pressing the corresponding Mode button on the control panel. Each mode’s main screen appears in the LCD panel as you select the mode.
Epson AcuLaser MX21/MX20 Series User's Guide ❏ You cannot switch between modes in the following cases. - When an error has occurred on the whole system such as a service call error or a system error. - When a job is being processed in any of the modes. ❏ Fax reception is available even while copying. ❏ For DNF model, TWAIN scan (only when the scanner is not operating) and printing using the host interface are available even in the Fax mode. Using the Control Panel Menu Accessing the each menu 1.
Epson AcuLaser MX21/MX20 Series User's Guide 2. Make the desired setting. 3. Press the Setting button on the control panel. 4. Press the u or d button several times to select Copy Settings, Scan Settings, or Fax Settings, and then press the OK button. 5. Press the u or d button several times to select Standard Copy Settings, Standard Scan Settings, or Standard Fax Settings, and then press the OK button. 6. Press the F3 button to select Yes. The menu is registered as a standard menu.
Epson AcuLaser MX21/MX20 Series User's Guide Calling up the job memory 1. Press the Job Memory button on the control panel. 2. Press the u or d button several times to select a desired job memory. 3. Press the F1 button to select Call. The registered settings are reflected. Language Settings Item Settings (default in bold) Language English, Français, Deutsch, Italiano, ESPAÑOL, Nederlands, Português, , , , System Settings System Information The following information is displayed.
Epson AcuLaser MX21/MX20 Series User's Guide System Report Printing Item Values Status Sheet - Network Status Sheet*1 - Job Memory List - USB ExtI/F Status Sheet*2 - PS3 Status Sheet - PS3 Font List - PCL Font Sample - ESCP2 Font Sample - FX Font Sample - I239X Font Sample - *1 Available only when the Network I/F setting in Network Menu is set to On.
Epson AcuLaser MX21/MX20 Series User's Guide Prints a sheet showing information about the PS3 mode such as the PS3 version. PS3 Font List, PCL Font Sample, ESCP2 Font Sample, FX Font Sample, I239X Font Sample Prints a sample of the fonts available for your selected printer emulation.
Epson AcuLaser MX21/MX20 Series Item Settings (default in bold) Sound Volume Operation Sound: Off, Medium, Large User's Guide Finish Sound: Off, Medium, Large Caution Sound: Off, Medium, Large Local Time Diff. -13:59 … 0:00 … +13:59 Time Setting 2000/ 01/01 00:00 to 2099/12/31 23:59 Date Format DD/MM/YY, MM/DD/YY, YY/MM/DD *1 Available only when the corresponding option is installed. *2 Available only when you use A4 or LT size paper.
Epson AcuLaser MX21/MX20 Series User's Guide Allows you to select the manual feed mode for the MP tray. Copies Designates the number of copies to be printed, from 1 through 999. Duplex Turns duplex printing on or off. This allows you to print on both sides of a page. Binding Specifies the binding direction of the printout. Start Page Specifies whether duplex printing starts from the front or back of the page. Paper Type Specifies the type of paper to be used for printing.
Epson AcuLaser MX21/MX20 Series User's Guide When you turn this setting on, the printer automatically continues printing after a certain period of time when one of the following errors occurs: Paper Set, Print Overrun, or Memory Overflow. When this option is off, you must press the Start button to resume printing. Page Protect Allocates additional printer memory for printing data, as opposed to receiving it. You may need to turn this setting on if you are printing a very complex page.
Epson AcuLaser MX21/MX20 Series User's Guide USB Menu Item Settings (default in bold) USB I/F*1 On, Off USB Speed*1 *2 HS, FS Get IPAddress*2 *3 Panel, Auto, PING IP Address*2 *3 *4 *5 0.0.0.1 to 255.255.255.255 SM*2 *3 0.0.0.0 to 255.255.255.255 GW*2 *3 0.0.0.0 to 255.255.255.
Epson AcuLaser MX21/MX20 Series User's Guide Determines the amount of memory to be used for receiving data and printing data. If Maximum is selected, more memory is allocated for receiving data. If Minimum is selected, more memory is allocated for printing data. Note: ❏ To activate Buffer Size settings, you must turn off the printer for more than five seconds then turn it back on. Or, you can perform a Reset All operation, as explained in “Reset Menu” on page 149.
Epson AcuLaser MX21/MX20 Series Item Settings Auth Password*2 Up to 20 characters Sender Address Up to 64 characters SMTP Server Addr*3 Up to 50 characters SMTP Srvr Port Num 0 ... 25 ... 65535 POP3 Server Addr Up to 50 characters POP3 Srvr Port Num 0 ... 110 ... 65535 Connection Test - User's Guide *1 Authenticates automatically using the LOGIN, PLAIN, or CRAM-MD5 method. *2 Common for both SMTP and POP3. *3 If Host Name is entered, the IP Address setting is ignored.
Epson AcuLaser MX21/MX20 Series # Alphabetic/Symbol Numeric -.*#!”,;:`_=/|’? $@%&+¥~^()[]{}<> # User's Guide Reset Menu Clear Warning Clears warning messages that show errors except for these that occur from consumable products or mandatory-replacement parts. Clear All Warnings Clears all warning messages that appear on the LCD panel. Reset Stops printing and clears the current job received from the active interface.
Epson AcuLaser MX21/MX20 Series User's Guide Printer Settings Tray Menu * Item Settings (default in bold) MP Tray Size A4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4, MON, C10, DL, C5, C6, IB5 Cassette1 Size A4, A5, A6, B5, LT, HLT, LGL, GLG, EXE, F4 Cassette2 Size*/ Cassette3 Size* A4, A5, B5, LT, LGL, GLG, EXE, F4 MP Tray Type Plain, SemiThk, Preprinted, Letterhead, Recycled, Color, Transparency, Labels Cassette1 Type/ Cassette2 Type*/ Cassette3 Type* Plain, SemiThk, Preprinted, Letterhead
Epson AcuLaser MX21/MX20 Series * Item Settings (default in bold) Resolution 300, 600, 1200 RITech On, Off Toner Save Off, On Density 1 to 3 to 5 Image Optimum Auto, Off, On Dot Correction Off, On Top Offset -99.0 ... 0.0 ... 99.0 mm in 0.5 increments Left Offset -99.0 ... 0.0 ... 99.0 mm in 0.5 increments T Offset B -99.0 ... 0.0 ... 99.0 mm in 0.5 increments L Offset B -99.0 ... 0.0 ... 99.0 mm in 0.5 increments User's Guide Custom-size paper is 70.0 × 148.
Epson AcuLaser MX21/MX20 Series User's Guide Top Offset Makes fine adjustments to the vertical printing position of the page. c Caution: Make sure that the printed image does not extend beyond the edge of the paper. Otherwise, you may damage the printer. Left Offset Makes fine adjustments to the horizontal printing position of the page. This is useful for fine adjustments. c Caution: Make sure that the printed image does not extend beyond the edge of the paper. Otherwise, you may damage the printer.
Epson AcuLaser MX21/MX20 Series User's Guide PCL Menu These settings are available in the PCL mode. Item Settings (default in bold) FontSource Resident, Download*1 Font Number 0… 65535 (depending on your settings) Pitch*2 0.44 … 10.00 … 99.99 cpi in 0.01 cpi increment Height*2 4.00 … 12.00 … 999.75 pt in 0.25 pt increment SymSet IBM-US, Roman-8, Roman-9, ECM94-1, 8859-2 ISO, 8859-9 ISO, 8859-10ISO, 8859-15ISO, PcBlt775, IBM-DN, PcMultiling, PcE.Europe, PcTk437, PcEur858, Pc1004, WiAnsi, WiE.
Epson AcuLaser MX21/MX20 Series User's Guide Height Specifies the default font height if the font is scalable and proportional. You can select from 4.00 to 999.75 points, in 0.25-point increments. This item may not appear depending on the FontSource or Font Number settings. SymSet Selects the default symbol set.
Epson AcuLaser MX21/MX20 Series User's Guide Error Sheet When you select On, the printer prints out an error sheet when an error occurs in the PS3 mode or when the PDF file you tried to print is not a supported version. Image Protect When On is selected, the print quality is not reduced even with insufficient memory. In that case, Memory Overflow is displayed and the printing is stopped. When Off is selected, the print quality is reduced with insufficient memory.
Epson AcuLaser MX21/MX20 Series User's Guide Item Settings (default in bold) Pitch 10, 12, 15 cpi, Prop. Condensed Off, On T.Margin 0.40 ... 0.50 ... 1.50 inches in 0.05-inch increments Text 1... 66 ... 81 lines CGTable PcUSA, Italic, PcMultilin, PcPortugue, PcCanFrenc, PcNordic, PcTurkish2, PcIcelandic, PcE.
Epson AcuLaser MX21/MX20 Series User's Guide Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you change the Orientation, Page Size, or T.Margin settings, the page length setting automatically returns to the default for each paper size. CGTable Use the character generator (CG) table option to select the graphics character table or the italics table.
Epson AcuLaser MX21/MX20 Series User's Guide FX Menu Item Settings (default in bold) Font Courier, Prestige, Roman, Sans serif, Script, Orator S, OCR A, OCR B Pitch 10, 12, 15 cpi, Prop. Condensed Off, On T.Margin 0.40 ... 0.50 ... 1.50 inches in 0.05-inch increments Text 1... 66 ... 81 lines CGTable PcUSA, Italic, PcMultilin, PcPortugue, PcCanFrenc, PcNordic, PcTurkish2, PcIcelandic, PcE.
Epson AcuLaser MX21/MX20 Series User's Guide Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you change the Orientation, Page Size, or T.Margin settings, the page length setting automatically returns to the default for each paper size. CGTable Use the character generator (CG) table option to select the graphics character table or the italics table.
Epson AcuLaser MX21/MX20 Series User's Guide I239X Menu ® The I239X mode emulates IBM 2390/2391 Plus commands. These settings are available only when the printer is in the I239X mode. Item Settings (default in bold) Font Courier, Prestige, Gothic, Orator, Script, Presentor, Sans serif Pitch 10, 12, 15, 17, 20, 24 cpi, Prop. Code Page 437, 850, 858, 860, 863, 865 T.Margin 0.30 ... 0.40 ...1.50 inches in 0.05-inch increments Text 1 ... 67 ... 81 lines Auto CR Off, On Auto LF Off, On Alt.
Epson AcuLaser MX21/MX20 Series User's Guide Sets the distance from the top of the page to the baseline of the first printable line. The distance is measured in inches. The smaller the value, the closer the printable line is to the top. Text Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you change the Orientation, Page Size, or T.Margin settings, the page length setting automatically returns to the default for each paper size.
Epson AcuLaser MX21/MX20 Series User's Guide Copy Settings High Compression Compresses the original data to increase the number of pages of an original that can be copied for a single job. Item Settings (default in bold) High Compression On, Off Standard Copy Settings Changes copy activity settings to their standard settings. Item Settings Standard Copy Settings - Default Copy Settings Changes copy settings to their factory settings.
Epson AcuLaser MX21/MX20 Series Item Settings (default in bold) Network Scan Settings Permit, Not Permit User's Guide E-mail Settings Specifies the maximum size of scanned data for an e-mail attachment. Item Settings (default in bold) Max File Size 1MB, 2MB, 5MB Standard Scan Settings Changes scan activity settings to their standard settings.
Epson AcuLaser MX21/MX20 Series User's Guide Basic Settings * Item Settings (default in bold) Line Type PSTN, PBX, FlashStart PSTN Number 0 to 9, *, #, None Dial Type Tone, 10 pps, 20 pps Personal Settings Name: up to 20 characters Number*: up to 20 digits Speaker Volume Off, 1, 2, 3 Area Settings Austria, Belgium, Czech, Denmark, Finland, France, Germany, Greece, Holland, Hungary, Ireland, Italy, Luxemburg, Norway, Poland, Portugal, Russia, Spain, Sweden, Switzerland, Taiwan, Turkey, U.K.
Epson AcuLaser MX21/MX20 Series User's Guide Transmission Settings Item Settings (default in bold) Auto Redial Tries 0 to 5 to 10 Print Sender Info On, Off PC to Fax Function Enable, Disable Auto Redial Tries Specifies the number of times to redial when the line is busy. Print Sender Info Prints information about the sender at the top of printouts. PC to Fax Function Enables you to use the PC-FAX function.
Epson AcuLaser MX21/MX20 Series Item Settings (default in bold) E-mail Settings Name: up to 20 characters Index: up to 20 characters E-mail Address: up to 64 characters Max File Size: 200KB, 500KB, 1MB, 2MB, 4MB Subject: up to 64 characters Connection Test Memory Reception Memory Reception: On, Off On (Time): xx:xx Off (Time): xx:xx User's Guide Paper Source Specifies a paper source to be used.
Epson AcuLaser MX21/MX20 Series User's Guide Fit to Page When On is selected, faxes that do not match the size of the paper for printing faxes are reduced to fit the paper that is available. If Off is selected, any part that does not fit within the page may be erased. Fax Output Specifies where to save the received data. Fax to Folder Settings Specifies a shared folder path, user name, and password for the destination. Also tests the connection.
Epson AcuLaser MX21/MX20 Series User's Guide Send Report Specifies settings for the sent fax report. When On is selected, a report is printed every time a fax is sent. When Error Only is selected, the printer prints a report only if a fax fails to transmit. The report is not printed when faxing to multiple addresses. Multi Send Report Specifies settings for the multi-address transmission report. When On is selected, a report is printed after all transmissions are completed.
Epson AcuLaser MX21/MX20 Series User's Guide Line Property Specifies the voltage characteristics for the telephone line connected to the printer. Tone Time Specifies the period of time for the dial tone when Tone is set for Dial Type. Tone Interval Specifies the interval for the dial tone when Tone is set for Dial Type. V.34 Function Specifies whether the printer gives preference to hi-speed fax communication using the V.34 function.
Epson AcuLaser MX21/MX20 Series User's Guide Default Fax Settings Item Settings Default Fax Settings Default Settings: Fax Backup Memory Clear: - Default Fax Settings When Default Fax Settings is selected, the fax settings are changed to their factory settings. When Fax Backup Memory Clear is selected, fax backup data is cleared and fax backup memory utilization becomes 0 %. You cannot carry out this item when transmitting a fax or fax data is stored in the printer’s memory.
Epson AcuLaser MX21/MX20 Series Item Settings Authentication Password up to 20 characters User's Guide Fax No. Lets you register, edit, or delete speed-dial and quick-dial numbers. Note: This is available for DNF model only. Item Settings Speed Dial Settings Number: up to 50characters Name: up to 16characters Index: up to 8characters Quick Dial Settings - Clear All Address - Admin Settings You may be prompted to enter a password to open this menu.
Epson AcuLaser MX21/MX20 Series User's Guide Default Mode Specifies the mode to enter when the printer is turned on. SelecType Init Changes the administrator settings to their factory settings Status and Error Messages This section contains a list of error messages shown in the LCD panel. They give a brief description of each message and suggestions for correcting the problem. Note that not every message shown in the LCD panel indicates a problem.
Epson AcuLaser MX21/MX20 Series User's Guide The printer is canceling the current print job. This message appears when the Stop button has been pressed and released within three seconds. Can’t Print The print data is deleted because it is incorrect. Make sure that the appropriate printer driver is being used. Can’t Print Duplex The printer has encountered problems during duplex printing. Make sure you are using an appropriate type and size of paper for the duplex printing.
Epson AcuLaser MX21/MX20 Series User's Guide The printer cannot recognize the USB memory connected to the printer. Check the connection to the USB memory or replace it with a new one. Check Paper Size The paper size setting is different from the size of paper loaded in the printer. Check to see if the correct size of paper is loaded in the specified paper source. To clear this error, select Clear Warning from Reset Menu in the Setup menu’s Common Settings.
Epson AcuLaser MX21/MX20 Series User's Guide If Off is selected as the Auto Cont setting on the control panel’s Setup Menu, press the Start button to print on the back of the next sheet, or press the Stop button to cancel the print job. E-mail Transmission Error E-mail transmission failed. Check the E-mail Server Settings and perform the Connection Test. See “E-mail Server Settings” on page 147. For assistance, ask the administrator of the mail server.
Epson AcuLaser MX21/MX20 Series User's Guide Send the fax again after fax reception or the PC to FAX operation is completed. File Name Already Exists You cannot save the file because the same file name already exists in the USB memory or shared folder. Rename or delete the file in the USB memory or shared folder. File Size Exceeds Limit Transmission failed because the size of the data being sent exceeded the limit specified on the printer.
Epson AcuLaser MX21/MX20 Series User's Guide A read/write error has occurred for the toner cartridge. Remove the toner cartridge and reinsert it. If that fails to clear the error, replace the toner cartridge. To install the toner cartridge, see “Replacing Consumable Products/Maintenance Parts” on page 194. Image Optimum There is insufficient memory to print the page at the specified print quality. The printer automatically lowers the print quality so that it can continue printing.
Epson AcuLaser MX21/MX20 Series User's Guide Maintenance Unit Needed Soon This message indicates that the maintenance unit is near the end of its service life. You can continue to print until the Replace Maintenance Unit message appears. Manual Feed ssss The manual feed mode is specified for the current print job. Make sure the paper size indicated by ssss is loaded, then press the Start button. Memory Overflow The printer has insufficient memory to execute the current task.
Epson AcuLaser MX21/MX20 Series User's Guide The location where the paper jam occurred is displayed at WWWWW. WWWWW indicates the location of the error. If a paper jam occurs at two or more locations simultaneously, the corresponding multiple locations are displayed. Location Description Paper Jam B, A Paper is jammed around the rear cover or cover A. For instructions on clearing this type of paper jam, see “Paper Jam around the rear cover” on page 219 and “Paper Jam inside the printer” on page 211.
Epson AcuLaser MX21/MX20 Series User's Guide An e-mail address is not specified. Press the F1 button to select E-mail, press the F1 button again to select Address, and then specify a destination. Please choose the folder. A destination folder is not specified. Press the F1 button to select Save to and specify a destination. Please specify the address The printer is ready to send a fax. Enter a recipient fax number using the numeric keypad or specify an address from the speed-dial list.
Epson AcuLaser MX21/MX20 Series User's Guide Replace Fax Backup Memory Make sure that all received fax data is printed. Turn off the printer, wait several minutes, and then turn it on again. If the memory utilization does not go to 0 %, clear the fax backup memory. If the error occurs again, contact your dealer or a qualified customer support person for assistance. Replace Maintenance Unit The maintenance unit has reached the end of its service life. Replace the maintenance unit with a new one.
Epson AcuLaser MX21/MX20 Series User's Guide An error occurred in the scanner unit. Turn off the printer, wait several minutes and then turn it on again. Scanner Lamp Error An error occurred in the scanner’s carriage. Turn off the printer, wait several minutes and then turn it on again. If the error occurs again, contact your dealer or a qualified customer support person for assistance. Scanner Lock Error Set the transportation lock to the unlocked position, and then turn on the printer.
Epson AcuLaser MX21/MX20 Series User's Guide Saving data to the specified shared folder on the network failed because the specified folder could not be opened. Check if the folder path, user name, or password specified in Folder Address of the Address Settings is correct. Specified save dest cannot be used Saving data to the specified shared folder on the network failed. Unsupported characters are used to specify the destination. Testing e-mail transmission The connection test is carried out.
Epson AcuLaser MX21/MX20 Series User's Guide Unable to Transmit Fax A fax communication error occurred during transmission. Wait for a few minutes and try again. Also make sure that the fax number is correct. Unsupported USB Device xxx Unsupported USB device is connected. USB Memory Error The USB memory may be corrupted or incorrect. Replace it with a new one. USB Memory Full There is no space available on the USB memory connected to the printer.
Epson AcuLaser MX21/MX20 Series User's Guide You started printing from a USB memory while multiple jobs are stored in the printer. Wait for a few minutes, and then try again. Warming Up The printer is warming up so that printing, copying, faxing, or scanning can be done. Write Error ROM P The printer is unable to write data to the ROM module correctly. You cannot remove the ROM P because the ROM P is a program ROM module. Contact your dealer.
Epson AcuLaser MX21/MX20 Series User's Guide Chapter 8 Installing Options Optional Paper Cassette Unit For details about the paper types and sizes that you can use with the optional paper cassette unit, see “Optional paper cassette unit” on page 40. For specifications, see “Optional paper cassette unit” on page 279. Handling precautions Always pay attention to the following handling precautions before installing the option: The printer weights approximately 18.4 kg (40.6 lb) for AcuLaser MX20DN or 18.
Epson AcuLaser MX21/MX20 Series User's Guide Installing the optional paper cassette unit 1. Turn the printer off and unplug the power cord and all the interface cables. * DNF model only c Caution: Make sure to unplug the power cord from the printer to prevent getting an electrical shock. 2. Carefully remove the optional paper cassette unit from its carton and place it where you intend to set up the printer. Note: ❏ Remove the protective materials from the unit.
Epson AcuLaser MX21/MX20 Series User's Guide 4. Align the corners of the printer and the unit, then lower the printer gently onto the unit so that the connector and two pins on the top of the unit fit into the terminal and the holes on the bottom of the printer respectively. Note: You can install up to two optional paper cassette units. When you install two units, stack them up against each other, and then place the printer on them. 5. Pull the paper cassette out from the unit.
Epson AcuLaser MX21/MX20 Series User's Guide 6. Turn the lever to the position as shown below to lock the optional paper cassette unit. 7. Insert the paper cassette back into the unit. 8. Reconnect all the interface cables and the power cord. 9. Plug the printer’s power cord into an electrical outlet. 10. Turn on the printer. To confirm that the option is installed correctly, print a Status Sheet. See “Printing a Status Sheet” on page 185. Installing Options Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide Note for Windows users: If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See “Making Optional Settings” on page 254. Removing the optional paper cassette unit Perform the installation procedure in reverse. Memory Module By installing a higher capacity Dual In-line Memory Module (DIMM), you can increase printer memory up to 512 MB.
Epson AcuLaser MX21/MX20 Series User's Guide 1. Turn the printer off and unplug the power cord. c Caution: Make sure to unplug the power cord from the printer to prevent getting an electrical shock. 2. Remove the option cover. 3. Identify the memory slot. The position is shown below. Installing Options Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide a. memory slot 4. Push the black stoppers until they stop. 5. Remove the memory module from the memory slot. 6. Insert the memory module into the memory slot until it stops. Installing Options Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide 7. Slide the black stoppers back toward you to lock the memory module. Caution: Do not apply too much force. c❏ ❏ Be sure to insert the memory facing the correct way. ❏ Do not remove any modules from the circuit board. Otherwise, the printer will not work. 8. Reattach the option cover. 9. Reconnect all the interface cables and the power cord. 10. Plug the printer’s power cord into an electrical outlet. 11. Turn on the printer.
Epson AcuLaser MX21/MX20 Series User's Guide Chapter 9 Replacing Consumable Products/Maintenance Parts Precautions During Replacement Always observe the following handling precautions when replacing consumable products or maintenance parts: For details about replacement, see the instructions that come with the consumable products or maintenance parts. w Warning: ❏ Be careful not to touch the fuser, which is marked CAUTION, or the surrounding areas.
Epson AcuLaser MX21/MX20 Series User's Guide Note: Messages appear for one replacement product at a time. After replacing a replacement product, check the LCD panel for messages for other replacement products. Replacing Consumable Products/Maintenance Parts Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide Chapter 10 Cleaning and Transporting the Printer Cleaning the Printer The printer needs only minimal cleaning. If the printer’s outer case is dirty or dusty, turn off the printer and clean it with a soft, clean cloth moistened with a mild detergent. c Caution: Never use alcohol or paint thinner to clean the printer cover. These chemicals can damage the components and the case.
Epson AcuLaser MX21/MX20 Series User's Guide 2. Pull the paper cassette unit out and remove the papers. 3. Gently wipe the rubber parts of the pickup roller inside the printer with a well-wrung wet cloth. Cleaning and Transporting the Printer Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide 4. Load the papers back on the paper cassette unit and reinstall the cassette. Cleaning inside the printer 1. Open cover A. Cleaning and Transporting the Printer Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide 2. Remove the developer unit containing the toner cartridge. 3. Put your finger into the hole of the outer green knob on each side of the photoconductor unit. Then, pull the photoconductor unit towards you. w Warning: Be careful not to touch the fuser, which is marked CAUTION, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot.
Epson AcuLaser MX21/MX20 Series User's Guide Caution: Never touch the developing roller that is exposed after removing the protecting cover; otherwise, print quality may decline. c❏ ❏ Do not expose the photoconductor unit to room light any longer than necessary. ❏ Never touch the photoconductor unit’s light-sensitive drum; otherwise, print quality may decline. 4. Wipe paper dust and marks from the metal roller inside the printer with a dry and soft cloth as shown below.
Epson AcuLaser MX21/MX20 Series User's Guide * metal roller 5. Move the green cleaning lever of the photoconductor wire back and forth slowly several times from one end to the other. Note: ❏ If the protective tape is stuck on the photoconductor unit, remove the tape before moving the cleaning lever. ❏ After cleaning, make sure to return the green cleaning lever to the original position until it locks. 6. Insert the photoconductor unit slowly all the way in.
Epson AcuLaser MX21/MX20 Series User's Guide 7. Insert the developer unit containing the toner cartridge slowly all the way in. Note: Make sure that the locking lever for the pickup roller of the MP tray is in the locked position (up). For the location of the locking lever and pickup roller, see “Inside the printer” on page 25. If the locking lever is in the unlocked position (down), the pickup roller may have come off. In that case, reinstall the pickup roller.
Epson AcuLaser MX21/MX20 Series User's Guide Cleaning the ADF pickup roller When the Auto Document Feeder has failed to feed paper, open the ADF cover, and wipe away the roller with a wet, well-wrung cloth and remove paper dust. Cleaning the document table and the exposure window for Auto Document Feeder If a line of dots always appears in your scanned images, fax images, or copies, the document table or exposure window for Auto Document Feeder may be dusty or scratched. Clean those parts. a b a.
Epson AcuLaser MX21/MX20 Series b. User's Guide exposure window for Auto Document Feeder Transporting the Printer For long distances Before you move the printer, prepare the location where you are going to place it. See the following sections. ❏ “Setting up the printer” on page 14 ❏ “Finding the place for the printer” on page 16 Repacking the printer If you need to transport your printer for long distances, carefully repack it using the original box and packing materials. 1.
Epson AcuLaser MX21/MX20 Series User's Guide 3. Turn off the printer and remove the following items: ❏ Power cord ❏ Interface cables ❏ Loaded paper ❏ Toner cartridge ❏ Developer unit ❏ Installed options c Caution: Do not remove the photoconductor unit. If you carry the printer without the photoconductor unit installed, the printer may be damaged. 4. Attach the protective materials onto the printer, then repack the printer in its original box.
Epson AcuLaser MX21/MX20 Series User's Guide 2. Set the transportation lock on the left side of the document table in the lock position. 3. Turn off the printer and remove the following items: ❏ Power cord ❏ Interface cables ❏ Loaded Paper ❏ Installed options 4. Be sure to lift the printer by the correct positions as shown below. c Caution: When moving the printer, always keep it horizontal. Cleaning and Transporting the Printer Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide Chapter 11 Troubleshooting Clearing Jammed Paper If paper becomes jammed in the printer, the printer’s LCD panel and EPSON Status Monitor provide alert messages. Precautions for clearing jammed paper Be sure to observe the following points when you clear jammed paper. ❏ Do not remove jammed paper by force. Torn paper can be difficult to remove and might cause other paper jams. Pull it gently in order to avoid tearing.
Epson AcuLaser MX21/MX20 Series User's Guide Paper Jam around the standard paper cassette 1. Pull out the standard paper cassette. 2. Gently remove the jammed paper with both hands. Be careful not to tear the jammed paper. Troubleshooting Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide 3. Reinsert the paper cassette. Paper Jam around the 250-sheet paper cassette unit 1. Pull out the optional paper cassette. Troubleshooting Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide 2. Gently remove the jammed paper with both hands. Be careful not to tear the jammed paper. 3. Reinsert the paper cassette. Troubleshooting Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide Paper Jam inside the printer 1. Open cover A. 2. Remove the developer unit containing the toner cartridge. 3. Put your finger into the hole of the outer green knob on each side of the photoconductor unit. Then, pull the photoconductor unit towards you. Troubleshooting Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series w User's Guide Warning: Be careful not to touch the fuser, which is marked CAUTION, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. If you must touch one of these areas, wait 30 minutes to allow the heat to subside before doing so. Caution: Never touch the developing roller that is exposed after removing the protecting cover; otherwise, print quality may decline.
Epson AcuLaser MX21/MX20 Series User's Guide 4. Gently pull any sheets of paper out straight towards you. Note: If the paper is stuck in the clear window, open the window to remove the jammed paper. 5. Insert the photoconductor unit slowly all the way in. Troubleshooting Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide 6. Insert the developer unit containing the toner cartridge slowly all the way in. Note: ❏ If you cannot insert the developer unit all the way in, remove and insert the photoconductor unit, then insert the developer unit again. ❏ Make sure that the locking lever for the pickup roller of the MP tray is in the locked position (up). For the location of the locking lever and pickup roller, see “Inside the printer” on page 25.
Epson AcuLaser MX21/MX20 Series User's Guide Paper Jam around the MP tray 1. Remove the paper on the subtray, then bring the subtray back into the MP tray. 2. Close the MP tray. 3. Open cover A. Troubleshooting Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide 4. Remove the developer unit containing the toner cartridge. 5. Put your finger into the hole of the outer green knob on each side of the photoconductor unit. Then, pull the photoconductor unit towards you. w Warning: Be careful not to touch the fuser, which is marked CAUTION, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot.
Epson AcuLaser MX21/MX20 Series User's Guide Caution: Never touch the developing roller that is exposed after removing the protecting cover; otherwise, print quality may decline. c❏ ❏ Do not expose the photoconductor unit to room light any longer than necessary. ❏ Never touch the photoconductor unit’s light-sensitive drum; otherwise, print quality may decline. 6. Gently pull any sheets of paper out straight towards you. Troubleshooting Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide Note: If the paper is stuck in the clear window, open the window to remove the jammed paper. 7. Insert the photoconductor unit slowly all the way in. 8. Insert the developer unit containing the toner cartridge slowly all the way in. Note: ❏ If you cannot insert the developer unit all the way in, remove and insert the photoconductor unit, then insert the developer unit again. Troubleshooting Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide ❏ Make sure that the locking lever for the pickup roller of the MP tray is in the locked position (up). For the location of the locking lever and pickup roller, see “Inside the printer” on page 25. If the locking lever is in the unlocked position (down), the pickup roller may have come off. In that case, reinstall the pickup roller. For details, see “Installing the pickup roller” on page 35. 9. Close cover A. 10.
Epson AcuLaser MX21/MX20 Series User's Guide 2. Pull the green labeled lever down and gently pull any sheets of paper out. 3. Close the rear cover. Paper Jam in the Auto Document Feeder 1. Open the ADF cover. Troubleshooting Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide 2. Gently pull any sheets of paper out in the direction that paper is fed. Note: For duplex printing, open the duplex cover and gently pull any sheets of paper out. Troubleshooting Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide 3. Close the ADF cover. Note: If you cannot pull out the jammed paper, proceed to the next step. 4. Open the document cover. Troubleshooting Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide 5. Gently pull any sheets of paper out. 6. Close the document cover. Troubleshooting Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide Paper Jam around the DM tray 1. Remove the standard paper cassette. 2. From the rear view, push the DM tray and gently pull any sheets of paper out. Note: Do not touch any metal part except the green lever on the DM tray. 3. From the front view, push the DM tray and gently pull any sheets of paper out. Troubleshooting Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide 4. Reinstall the paper cassette. Printing a Status Sheet To confirm the current status of the printer, and that the options are installed correctly, print a status sheet using the printer’s control panel or the printer driver. To print a status sheet from the printer’s control panel, see “Printing a Status Sheet” on page 185. To print a status sheet from the printer driver, for Windows, see “Printing a status sheet” on page 254.
Epson AcuLaser MX21/MX20 Series User's Guide The Print LED is on but nothing prints Cause What to do Your computer may not be properly connected to the printer. Perform the procedure illustrated in the Setup Guide. The interface cable may not be plugged in securely. Check both ends of the interface cable between the printer and the computer. You may not be using the correct interface cable.
Epson AcuLaser MX21/MX20 Series User's Guide Cannot install software or drivers Cause What to do You are not accessing the operating system with the administrator privilege. Access the operating system with the administrator privilege. Cannot access the shared printer Cause What to do Inappropriate texts are used for the Share name of the shared printer. Do not use spaces or hyphens for the Share name.
Epson AcuLaser MX21/MX20 Series User's Guide Printout Problems The font cannot be printed Cause What to do For Windows users, you may use the printer fonts substituted for specified TrueType fonts. In the printer driver, choose the Print TrueType fonts as bitmap check box in the Extended Settings dialog box. The selected font is not supported by your printer. Make sure that you have installed the correct font. See the Font Guide for more information.
Epson AcuLaser MX21/MX20 Series User's Guide Cause What to do The MP Tray Size setting may be incorrect. Make sure the correct paper size is set on the MP Tray Size setting in the Tray Menu on the control panel. The size of the loaded paper is incorrect. MP tray: Make sure that the size of paper loaded in the MP tray matches the MP Tray Size setting in the Tray Menu. See “MP tray” on page 33.
Epson AcuLaser MX21/MX20 Series User's Guide Print Quality Problems The background is dark or dirty Cause What to do You may not be using the correct type of paper for your printer. If the surface of your paper is too rough, printed characters may appear distorted or broken. Smooth, high-quality copier paper is recommended for best results. See “Available paper types” on page 272 for information on choosing paper. The paper path inside the printer may be dusty.
Epson AcuLaser MX21/MX20 Series User's Guide Half-tone images print unevenly Cause What to do Your paper may be moist or damp. Do not store paper in a humid or damp environment. Be sure to use paper that is newly unwrapped. The toner cartridge may be near the end of its service life. If the message on the LCD panel or in EPSON Status Monitor indicates that the toner cartridge is near the end of its service life, replace the toner cartridge.
Epson AcuLaser MX21/MX20 Series User's Guide Areas are missing in the printed image Cause What to do Your paper may be moist or damp. This printer is sensitive to moisture absorbed by the paper. The higher the moisture content in the paper, the lighter the printout. Do not store paper in a humid or damp environment. You may not be using the correct type of paper for your printer. If the surface of your paper is too rough, printed characters may appear distorted or broken.
Epson AcuLaser MX21/MX20 Series User's Guide The printed image is light or faint Cause What to do Your paper may be moist or damp. Do not store your paper in a humid or damp environment. The Toner Save mode may be on. Turn off the Toner Save mode using the printer driver or the printer’s control panel menus. For Windows users, on the Basic Settings tab in the printer driver, click Advanced and select the More Settings button. Then deselect the Toner Save check box.
Epson AcuLaser MX21/MX20 Series User's Guide Memory Problems Insufficient memory for current task Cause What to do The printer has insufficient memory for current task. Add more memory for a permanent solution or lower print quality temporarily in the printer driver. Insufficient memory to print all copies Cause What to do The printer does not have sufficient memory to collate print jobs. Reduce the size of print jobs, or increase the available memory on your printer.
Epson AcuLaser MX21/MX20 Series User's Guide Cause What to do The pickup roller is dirty. Clean up the pickup roller. For instructions, see “Cleaning the pickup roller” on page 196. The optional paper cassette may not be installed properly. See “Optional Paper Cassette Unit” on page 186 for instructions on installing an optional paper cassette unit. When you make duplex printing from the MP tray, the standard paper cassette is not installed. Install the standard paper cassette.
Epson AcuLaser MX21/MX20 Series User's Guide Feed jam when using the optional paper cassette Cause What to do The paper is jammed at the optional paper cassette. See “Clearing Jammed Paper” on page 207 to clear jammed paper. An installed option cannot be used Cause What to do The installed option is not defined in the printer driver. For Windows users: You have to make settings manually in the printer driver. See “Making Optional Settings” on page 254.
Epson AcuLaser MX21/MX20 Series User's Guide Printer software installation Incorrect or incomplete software installation can lead to USB problems. Take note of the following and perform the recommended checks to ensure proper installation. Checking printer software installation When using Windows 7, 7 x64, Vista, Vista x64, XP, XP x64, 2000, Server 2008, Server 2008 x64, Server 2003, or Server 2003 x64, you must follow the steps in the Setup Guide packed with the printer to install the printer software.
Epson AcuLaser MX21/MX20 Series User's Guide Canceling Printing Press the Stop button on the printer’s control panel, and then press the F3 button to select Yes. To cancel a print job before it is sent from your computer, see “Cancelling a Print Job” on page 63. Printing in the PostScript 3 Mode Problems The problems listed in this section are those that you may encounter when printing with the PostScript driver. All procedural instructions refer to the PostScript printer driver.
Epson AcuLaser MX21/MX20 Series Cause What to do The Emulation Menu in the printer’s Control Panel is set to a mode other than Auto or PS3 for the interface that you are using. Change the mode setting to either Auto or PS3. User's Guide The printer or its driver does not appear in utilities in the printer configuration (Macintosh only) Cause What to do The printer name has been changed. Ask the network administrator for details, then select the appropriate printer name.
Epson AcuLaser MX21/MX20 Series User's Guide The edges of texts and/or images are not smooth Cause What to do The Print Quality is set to Fast. Change the Print Quality setting to Fine or Maximum. The printer does not have sufficient memory. Increase the printer memory. The printer does not print normally via the USB interface Cause What to do For Windows users only The printer cannot print binary data when it is connected to the computer via the USB interface.
Epson AcuLaser MX21/MX20 Series User's Guide Cause What to do For Windows users only Click Advanced on the PostScript sheet of the printer’s Properties, then change the Data Format setting from ASCII data (default) to TBCP (Tagged binary communications protocol). The print data is too large. When the Binary setting is set to On, TBCP is not available. Use the Binary protocol. See “PS3 Menu” on page 154 for details. For Windows users only Printing cannot be performed using the network interface.
Epson AcuLaser MX21/MX20 Series User's Guide Scanning software problems You cannot start Epson Scan ❏ If you are using any TWAIN-compliant program, such as Adobe Photoshop Elements, make sure that the correct scanner is selected as the Scanner or Source setting. ❏ If you upgraded your computer’s operating system, you need to reinstall Epson Scan. Uninstall Epson Scan as described in “Uninstalling the printer software” on page 263, then reinstall it from the printer Software Disc.
Epson AcuLaser MX21/MX20 Series User's Guide Your image is distorted or blurred ❏ Make sure the document or photo lies flat on the document table. Also make sure your document or photo is not wrinkled or warped. ❏ Make sure you do not move the document or photo, or your printer while scanning. ❏ Make sure the printer is placed on a flat, stable surface. ❏ Select Unsharp Mask check box in Office Mode or Professional Mode window.
Epson AcuLaser MX21/MX20 Series User's Guide Your scanned image is too dark ❏ If your original is too dark, try using the Backlight Correction feature in Home Mode or Professional Mode. See “Fixing backlit photos” on page 102 for instructions. ❏ Check the Brightness setting. See “Adjusting the color and other image settings” on page 87 for instructions.
Epson AcuLaser MX21/MX20 Series Original image User's Guide Descreening applied ❏ Select the Descreening check box. In Professional Mode, select an appropriate Screen Ruling for the Descreening and deselect the Unsharp Mask setting. See “Adjusting the color and other image settings” on page 87 for instructions. ❏ Select a lower resolution setting. See “Selecting the scan resolution” on page 81 for instructions.
Epson AcuLaser MX21/MX20 Series User's Guide ❏ Check the color matching and color management capabilities of your computer, display adapter, and software. Some computers can change the palette of colors on your screen. See your software and hardware manuals for details. ❏ Windows: Use the color management system for your computer, ICM. Add a color profile that matches your monitor to improve on-screen color matching. Exact color matching is very difficult.
Epson AcuLaser MX21/MX20 Series User's Guide Printout is not fine enough Cause What to do You may not be using the correct type of paper for copying. The available paper types for copying are not the same as that for printing. When you copy an original, use the correct type of paper. For details of the avairable paper types, see “Basic Copying” on page 112.
Epson AcuLaser MX21/MX20 Series User's Guide ❏ Open or close the MP tray to accommodate the copy job. If you are copying to standard weight media, use the paper cassette. If you are copying to heavy media, use the MP tray. ❏ If your printer frequently feeds more than one page at a time, replace the pickup roller. ❏ Use or make a carrier sheet to protect your originals. Completely blank pages are output Try one or more of the following solutions. ❏ The original might have been loaded upside down.
Epson AcuLaser MX21/MX20 Series User's Guide A blank copy is output even though an original is set in the Auto Document Feeder during scanning. Check if the document cover or ADF cover is closed firmly. Faxing Problems Sending and receiving faxes problems The document stops feeding during faxing Try one or more of the following solutions. ❏ The maximum length of a page you can load is 356 mm. Faxing a longer page stops at 356 mm. The minimum page size for the Auto Document Feeder is 140 × 210 mm (5.
Epson AcuLaser MX21/MX20 Series User's Guide ❏ If the printer is receiving a fax, try sending the fax again after the fax has been received. ❏ If the PC-FAX function is operating, wait for it to finish and then try sending the fax again. The printer is receiving faxes but not sending them Try one or more of the following solutions. ❏ If your printer is on a PBX system, the PBX system might be generating a dial tone the printer cannot detect. Disable the detect dial tone setting.
Epson AcuLaser MX21/MX20 Series User's Guide ❏ Check if the printer is out of paper. If the printer is out of paper and its memory is full, it will not be able to receive faxes. Refill paper in the MP tray or the paper cassette. The printer will print all of the faxes it has saved in memory and will then resume answering fax calls. Faxes are transmitting or being received very slowly Try one or more of the following solutions. ❏ Check if you are sending or receiving a very complex fax.
Epson AcuLaser MX21/MX20 Series User's Guide ❏ Register your name and number in Personal Settings. For details, see “Basic Settings” on page 164“. Time setting is incorrect The time setting may be reset if the printer’s power remains off for a long time. Set the time again in Time Setting in Setup Menu. See “Setup Menu” on page 142 for instructions. Printout problems Faxes are not printing or are printing incorrectly Make sure there is media in the MP tray or the paper cassette.
Epson AcuLaser MX21/MX20 Series User's Guide Chapter 12 About the Printer Software Using the Printer Software for Windows Using the printer driver The printer driver is the software that allows you to adjust printer settings to get the best results. Note: The printer driver’s online help provides details on printer driver settings. Note for Windows Vista users: Do not press the power button or put your computer to standby or hibernate mode manually during printing.
Epson AcuLaser MX21/MX20 Series User's Guide Windows XP, Server 2003 users Click Start, click Printers and Faxes. Right-click your printer’s icon, then click Printing Preferences. Windows 2000 users Click Start, point to Settings, then click Printers. Right-click your printer’s icon, then click Printing Preferences. Printing a status sheet To confirm the current status of the printer, print a status sheet from the printer driver. Note: Print the status sheet on A4 size paper (Portrait.) 1.
Epson AcuLaser MX21/MX20 Series User's Guide Note: ❏ This function is available only when EPSON Status Monitor is installed. ❏ This information might be different from the information displayed in EPSON Status Monitor. Use EPSON Status Monitor to get more detailed information about consumable products. ❏ If the genuine consumable products are not used, the level indicator and the alert icon showing the remaining service life are not displayed.
Epson AcuLaser MX21/MX20 Series User's Guide 3. Click Software List. Note: ❏ See the Network Guide for information on installing EPSON Status Monitor on a network. ❏ If you want to use the printer via the print server, you have to install EPSON Status Monitor from the Software Disc with administrator privileges in each client. 4. Select Epson Status Monitor and then click the Next button. 5. Read the license agreement statement, then click Accept. 6. When the installation is complete, click Cancel.
Epson AcuLaser MX21/MX20 Series User's Guide Note: ❏ You can also access EPSON Status Monitor by clicking the Simple Status button on the Optional Settings tab on the printer driver. ❏ The Order Online dialog box also appears by clicking the Order Online button on the Basic Settings tab in the printer driver. * About You can obtain information about EPSON Status Monitor such as product versions or interface versions. Simple Status You can check printer status, errors, and warnings.
Epson AcuLaser MX21/MX20 Series User's Guide Replacement Parts Information Note: To change the two windows above, click or . a. Paper: Displays the paper size, the paper type and the approximate amount of paper remaining in the paper source. b. Toner: Indicates the remaining service life of the toner cartridge. The toner icon flashes when the toner cartridge has some error or has neared the end of its service life. c.
Epson AcuLaser MX21/MX20 Series User's Guide Note: The remaining service lives of the replacement parts are displayed only if genuine Epson parts are used. Job Information a. Job Name: Displays the user’s print job names. Other user’s print jobs are displayed as --------. b. Status: Waiting: Indicates the print job is waiting to be printed. Spooling: Indicates the print job is being spooled on your computer. Deleting: Indicates the print job is being deleted.
Epson AcuLaser MX21/MX20 Series User's Guide Note for Windows XP users: Shared Windows XP LPR connections and shared Windows XP Standard TCP/IP connections with Windows clients do not support the Job Management function. The Job Information tab is available when the following connections are used: Server and Client Environments: ❏ When using the shared Windows 2000, Server 2008, Server 2008 x64, Server 2003, or Server 2003 x64 LPR connection with Windows Vista, Vista x64, XP, XP x64, or 2000 clients.
Epson AcuLaser MX21/MX20 Series User's Guide Notice Settings a. Monitor the Printing Status check box: When this check box is selected, EPSON Status Monitor monitors the printer status during a print job is processed. b. More Settings button: Opens the More Settings dialog box to set how to display the tray icon. c. Pop-up Notice: Sets the notification to be displayed. d.
Epson AcuLaser MX21/MX20 Series j. Monitor Settings button: User's Guide Opens the Monitor Settings dialog box to set the monitoring interval. Note for Windows 7 or Vista users: When Allow monitoring of shared printers check box is selected, the User Account Control dialog box will appear. Then click Continue to make the settings. Note: When sharing the printer, be sure to set EPSON Status Monitor so that the shared printer can be monitored on the print server. Order Online a.
Epson AcuLaser MX21/MX20 Series User's Guide Note for Windows users: If you do not register the URL when you install EPSON Status Monitor, you cannot order online. If necessary, uninstall EPSON Status Monitor once, then register the URL when you reinstall it. Uninstalling the printer software Note: The illustrations in this section show Windows XP screens. They may be different from the screens for your operating system. 1. Quit all applications. 2.
Epson AcuLaser MX21/MX20 Series User's Guide 7. Click OK. Note: You can uninstall EPSON Network Utility. When the utility is uninstalled, you cannot display the printer status from EPSON Status Monitor of other printers. 8. Follow the on-screen instructions.
Epson AcuLaser MX21/MX20 Series User's Guide Note: To use binary data, Epson recommends that you use AppleTalk for the printer’s network connection. If you use a protocol other than AppleTalk for the network connection, you need to set Binary to On in the PS3 Menu on the control panel. If you use the printer with a local connection, you cannot use binary data. Using the PostScript printer driver with Windows To print in the PostScript mode, you will have to install the printer driver.
Epson AcuLaser MX21/MX20 Series User's Guide 5. Select Local printer, then click Next. Note: Do not select the Automatically detect and install my Plug and Play printer check box. 6. Select USB as the port the printer is connected to, then click Next. 7. Click Have Disk and specify the following path for the Software Disc. If your CD-ROM drive is D:, the path will be D:\ADOBEPS\ENGLISH\PS_SETUP. Then click OK. Note: Change the drive letter as needed for your system. 8. Select the printer, then click Next.
Epson AcuLaser MX21/MX20 Series User's Guide Note: Do not select the Automatically detect and install my Plug and Play printer check box. 5. Select the Create a new port check box and select Standard TCP/IP Port from the drop-down list. Click Next. 6. Click Next. 7. Specify the IP address and port name, then click Next. 8. Click Finish. 9. Click Have Disk in the Add Printer Wizard and specify the following path for the Software Disc.
Epson AcuLaser MX21/MX20 Series User's Guide Using the PostScript printer driver with Macintosh Installing the PostScript printer driver Note: Make sure that no applications are running on your Macintosh before installing the printer driver. For Mac OS X users Note: Make sure that Print & Fax (for Mac OS X 10.5 or later) or Printer Setup Utility (for Mac OS X 10.4 or below) is not open. 1. Insert the printer Software Disc into your CD-ROM drive. 2. Double-click the CD-ROM icon. 3.
Epson AcuLaser MX21/MX20 Series User's Guide ❏ You need to make the settings for your installed options manually when the printer is connected using USB, IP printing, or Bonjour (Rendezvous). When the printer is connected using AppleTalk, the printer software automatically makes the settings. ❏ Make sure to specify ASCII as the data format in the application. 1. For Mac OS X 10.5 or later users, open the System Preferences, and then double-click the Print & Fax icon. For Mac OS X 10.
Epson AcuLaser MX21/MX20 Series User's Guide Note for Mac OS X 10.4 or below users: If ESC/Page driver is not installed, your printer model is automatically selected in the Printer Model List when you select your printer from the Name List while the printer is on. Bonjour (Rendezvous) Select your printer, the printer name is followed by (PostScript), from the Name List. Your printer model is automatically selected in the Printer Model List.
Epson AcuLaser MX21/MX20 Series User's Guide Using the PCL6 printer driver To print in the PCL mode, you will have to install the printer driver. Consult the customer support in your region regarding how to get the printer driver and system requirements such as the versions of supported operating systems. About the Printer Software Downloaded from ManualsPrinter.
Epson AcuLaser MX21/MX20 Series User's Guide Appendix A Technical Specifications Paper Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs. Available paper types Paper type Description Plain paper Weight: 60 to 90 g/m2 (Recycled paper is acceptable.*) Envelopes No paste and no tape.
Epson AcuLaser MX21/MX20 Series User's Guide ❏ Carbon paper, carbonless paper, thermal-sensitive paper, pressure-sensitive paper, acid paper, or paper that uses high-temperature-sensitive ink (around 200 ˚C) ❏ Labels that peel easily or labels that do not cover the backing sheet completely ❏ Special surface-coated paper or special surface-colored paper ❏ Paper that has binder holes or is perforated ❏ Paper that has glue, staples, paper clips, or tape on it ❏ Paper that attracts static electricity ❏ Moist
Epson AcuLaser MX21/MX20 Series User's Guide Printer General Printing method: Laser beam scanning and dry electrophotographic process Resolution: 600 × 600 dpi, 1200 × 1200 dpi Continuous printing speed*: Up to 28 pages per minute on A4 size paper Paper feed: Automatic or manual feed Paper feed alignment: Center alignment for all sizes Input paper supply: MP tray: plain paper Up to 50 sheets (60 to 120 g/m2) envelopes Up to 5 pieces transparencies Up to 5 sheets labels Up to 5 sheets th
Epson AcuLaser MX21/MX20 Series * Resident fonts: 84 scalable fonts, and 7 bitmap fonts for ESC/Page 95 scalable fonts, and 5 bitmap for PCL5 80 scalable fonts, and 1 bitmap for PCL6 136 scalable fonts for PostScript3 RAM: 256 MB, expandable up to 512 MB User's Guide Printing speed varies by paper type or other conditions. Scanner Scanner type Flatbed color image scanner Photoelectric device 4-lines CCD (R, G, B, B/W) Effective area 216 × 356 mm (8.5 × 14.0 in.
Epson AcuLaser MX21/MX20 Series Copy speed Multi-copy 28 ppm Continuous copy (ADF) 17.
Epson AcuLaser MX21/MX20 Series Humidity: Altitude: In use: 15 to 80% RH Not in use: 15 to 80% RH User's Guide 2,500 meters (6,562 feet) maximum Mechanical Dimensions DN model Height: 448 mm (17.6 in.) Width: 494 mm (19.4 in.) Depth: 430 mm (16.9 in.) DNF model Height: 448 mm (17.6 in.) Width: 494 mm (19.4 in.) Depth: 430 mm (16.9 in.) Weight DN model Approx. 18.4 kg (about 40.6 lb) (Excluding consumable products and options) DNF model Approx. 18.5 kg (about 40.
Epson AcuLaser MX21/MX20 Series User's Guide Standard and approvals European model: Low Voltage Directive 2006/95/EC EN 60950-1 EN 60825-1 EN 62311 EMC Directive 2004/108/EC EN 55022 Class B EN 55024 EN 61000-3-2 EN 61000-3-3 R& TTE directive 1999/5/EC (EU-96) TBR21 EN 55022 Class B EN 55024 EN 60950-1 ❏ For Europen users (Epson Aculaser MX20DNF only): We, Seiko Epson Corporation, hereby declare that the telecommunications equipment Model EU-96 which is used on this product is in compliance with the
Epson AcuLaser MX21/MX20 Series User's Guide USB Host interface Hi-Speed USB - Compatible with the USB 2.0 Specification Note: Contact your dealer about supported devices. Ethernet interface You can use an IEEE 802.3 100BASE-TX/10 BASE-T straight-through shielded, twisted-pair interface cable with an RJ45 connector.
Epson AcuLaser MX21/MX20 Series User's Guide Memory modules Make sure that DIMM you purchase is compatible with Epson products. For details, contact the store where you purchased this printer or the Epson sales company.
Epson AcuLaser MX21/MX20 Series User's Guide Appendix B Where To Get Help Contacting Epson Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact Epson support services for assistance. If Epson support for your area is not listed below, contact the dealer where you purchased your product.
Epson AcuLaser MX21/MX20 Series User's Guide Index A Auto Document Feeder (ADF) scanning in Office Mode.................................................71 scanning in Professional Mode......................................77 specifications..................................................................275 Available paper..........................................................112, 272 B Backlight Correction.........................................................102 Basic Settings.....................
Epson AcuLaser MX21/MX20 Series Status (Windows)..........................................................257 ESCP2 menu......................................................................155 Ethernet..............................................................................279 F Faded photos, fixing..........................................................101 Fax Fax to E-mail..................................................................121 Fax to PC..............................................
Epson AcuLaser MX21/MX20 Series N Network Image Express Card scanning over network..................................................103 Network menu...................................................................147 O Office Mode, basic settings................................................70 Optional paper cassette unit how to install..................................................................187 how to remove................................................................190 specifications...
Epson AcuLaser MX21/MX20 Series Uninstalling the Printer software (Windows)...........263 Printer driver settings Creating an overlay (Windows).....................................60 Duplex printing................................................................54 Making a new watermark (Windows)..........................58 Making Extended settings (Windows).......................254 Making Optional settings (Windows)........................254 print layout..................................................
Epson AcuLaser MX21/MX20 Series User's Guide Z Zoom ratio..........................................................................119 Index Downloaded from ManualsPrinter.
