User’s Guide NPD3240-00
Contents Copyright and Trademarks Operating System Versions Safety Instructions Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Custom paper size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cancelling a Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . From the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . From the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
For short distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Chapter 6 Troubleshooting Clearing Jammed Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Precautions for clearing jammed paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Paper Jam around the standard lower cassette . . . . . . . . . . . . . . . . .
Feed jam when using the optional paper cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 An installed option cannot be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Correcting USB Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 USB connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Detailed Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Consumables Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Job Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notice Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the PostScript printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Selecting the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Accessing the PostScript printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Chapter 10 About the PCL6/PCL5 Printer Driver About the PCL Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Help for Users in Vietnam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Help for Users in Indonesia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Help for Users in Hong Kong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Help for Users in Malaysia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Copyright © 2008 Seiko Epson Corporation. All rights reserved.
Operating System Versions In this manual, the following abbreviations are used. Windows refers to Windows Vista, XP, Vista x64, XP x64, 2000, Server 2003, and Server 2003 x64. ❏ Windows Vista refers to Windows Vista Ultimate Edition, Windows Vista Home Premium Edition, Windows Vista Home Basic Edition, Windows Vista Enterprise Edition and Windows Vista Business Edition.
Safety Instructions Safety Warnings, Cautions, and Notes w c Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your printer. Safety precautions Be sure to follow the precautions carefully to ensure safe, efficient operation: ❏ Be sure to lift the printer by the correct positions as shown below.
❏ Be careful not to touch the fuser, which is marked CAUTION HOT SURFACE or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. If you must touch one of these areas, wait 30 minutes to allow the heat to subside before doing so. 1. CAUTION HOT SURFACE 2. Do not insert your hand deep into the fuser unit. ❏ Do not insert your hand deep into the fuser unit as some components are sharp and may cause injury.
❏ Be careful not to scratch the surface of the drum. When you remove the photoconductor unit from the printer, always place it on a clean, smooth surface. Avoid touching the drum, since oil from your skin can permanently damage its surface and affect print quality. ❏ To get the best print quality, do not store the toner cartridge in an area subject to direct sunlight, dust, salty air, or corrosive gases (such as ammonia). Avoid locations subject to extreme or rapid changes in temperature or humidity.
❏ When connecting this product to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable. ❏ If you use an extension cord, make sure that the total of the ampere ratings on the products plugged into the extension cord does not exceed the extension cord ampere rating.
Safety Information Power cord c Caution: ❏ Be sure the AC power cord meets the relevant local safety standards. Use only the power cord that comes with this product. Use of the another cord may result in fire or electric shock. This product’s power cord is for use with this product only. Use with other equipment may result in fire or electric shock. ❏ If damage occurs to the plug, replace the cord set or consult a qualified electrician.
Ozone safety Ozone emission Ozone gas is generated by laser printers as a by-product of the printing process. Ozone is produced only when the printer is printing. Ozone exposure limit The recommended exposure limit for ozone is 0.1 parts per million (ppm) expressed as an average time-weighted concentration over an eight (8) hour period. The Epson laser printer generates less than 0.1 ppm for eight (8) hours of continuous printing.
Chapter 1 Getting to Know Your Printer Where to Find Information Setup Guide Provides you with information on assembling the printer and installing the printer software. User’s Guide (this manual) Provides you with detailed information on the printer’s functions, optional products, maintenance, troubleshooting, and technical specifications. Network Guide (only for the DN model) Provides network administrators with information on both the printer driver and network settings.
Printer Parts Front view a. top cover (cover A) b. control panel c. standard lower paper cassette d. MP tray (Multi-Purpose tray) e. subtray f.
DN model a. rear cover b. AC inlet c. power switch d. option cover e. parallel interface connector (only for the D model) f. USB interface connector g. network interface connector (only for the DN model) Note: This manual uses D model as an example of the rear view illustrations.
Inside the printer a. fuser unit b. photoconductor unit c. toner cartridge d.
Control panel a. Information button Prints status sheets when the Error light is off and no warning is indicated. Prints a status sheet when pressed once. If your printer is a DN model, pressing this button for more than two seconds prints a network status sheet. Clears the warning when a warning is indicated. b. Job Cancel button Press once to cancel the current print job. Press and hold for more than two seconds to delete all jobs from the printer memory. c.
h. Toner light (Orange) On when the printer’s toner cartridge has run out of toner. Flashes to indicate that toner is running low. If this light is flashing, have a new toner cartridge ready. i. Memory light (Orange) Usually turns on or flashes in combination with other lights to indicate a memory-related error or warning. Options and Consumable Products Options You can add to your printer’s capabilities by installing any of the following options.
❏ Return toner cartridges are not sold in some areas.
Chapter 2 Printing Tasks Loading Paper into Your Printer This section describes how to load paper. If you use special media such as transparencies or envelopes, see also “Selecting and Using Print Media” on page 29. For specifications or details about the paper types and sizes, see “Paper” on page 153. Note: After you load papers, make sure to set the paper size/paper type in the Printer Settings dialog in the printer driver. Otherwise, paper may not feed properly.
2. Slide the paper guides outward to accommodate the paper you are loading. 3. Load a stack of the desired paper on the center of the paper tray with the printable surface facing up. Then adjust the paper guide to the size of the paper. Note: ❏ Make sure to load the paper as far as it will go inside the MP tray. ❏ Make sure that you do not load paper beyond the limit tab.
a. limit tab 4. Raise the stopper. Note: When you use the paper that is longer than A4 size, do not raise the stopper. To prevent printouts from being stacked and pushed out of the output tray, every time the printer ejects a couple of the printouts, remove them from the tray. Lower Paper Cassette Unit This cassette gives you a second paper source in addition to the MP tray. 1. Pull the paper cassette out from the unit.
2. Pinch the tab and slide the paper guides to the size of paper. 3. Load a stack of the desired paper on the center of the paper cassette with the printable surface facing down. Note: ❏ Make sure that you do not load paper beyond the limit mark. a. limit mark ❏ Load letterheads with the printable side facing down and with the letterhead portion at the top.
4. Insert the loaded paper cassette back into the unit. 5. Raise the stopper. Note: When you use the paper that is longer than A4 size, do not raise the stopper. To prevent printouts from being stacked and pushed out of the output tray, every time the printer ejects a couple of the printouts, remove them from the tray. Selecting and Using Print Media You can use special media, such as labels, envelopes, thick paper, and transparencies.
Note: Since the quality of any particular brand or type of media may be changed by the manufacturer at any time, EPSON cannot guarantee the quality of any type of media. Always test samples of media stock before purchasing large quantities or printing large jobs.
Available paper source: ❏ MP tray Printer driver settings: Paper Size: MON, C10, DL, C5, C6, IB5 Paper Source: MP tray Note: ❏ Set the envelope with the printable surface facing up. ❏ Depending on the quality of envelopes, the printing environment, or the printing procedure, envelopes might be wrinkled. Make a trial print run before you print on a lot of envelopes. ❏ Duplex printing is not available for envelopes.
Semi-thick paper Available paper source: ❏ MP tray ❏ Standard lower paper cassette ❏ Optional paper cassette Printer driver settings: Paper Size: A4, A5, B5, LT, EXE Paper Source: Auto Selection Paper Type: Semi-Thick (91 to 120 g/m² paper) Transparencies Available paper source: ❏ MP tray Printer driver settings: Paper Size: A4, LT Paper Source: MP tray Paper Type: Transparency Custom paper size Available paper size: ❏ 70.0 × 148.0 mm to 215.9 × 356.
Paper Size: User Defined Size Paper Source: MP tray Paper Type: Normal, Semi-Thick, or Thick Note: Depending on the quality of the non-standard size paper, the printing environment, or the printing procedure, the paper might skew. Make a trial print run before you print on a lot of non-standard size paper. Note: ❏ For Windows, access the printer driver, then select User Defined Size from the Paper Size list on the Basic Settings tab.
From the computer For Windows users Double-click your printer’s icon on the taskbar. Select the job in the list, then click Cancel from the Document menu. For Mac OS X users Open Printer Setup Utility (for Mac OS X 10.3 and 10.4) or Print Center (for Mac OS X 10.2) and double-click your printer from the print queue. Then, select Delete Job from the jobs menu. Setting the Print Quality You can change the print quality of printouts through settings in the printer driver.
2. Select Automatic, then choose desired printing quality. 3. Click OK. For Mac OS X users 1. Open the Print dialog box. 2. Select Printer Settings from the drop-down list, and select the Basic Settings tab.
3. Select Automatic, then choose the resolution from the drop-down list. Using the Advanced setting For Windows users 1. Click the Basic Settings tab.
2. Select Advanced. Then select the most appropriate setting from the list according to the type of document or image you want to print. When you choose a predefined setting, other settings such as Print Quality and Screen are set automatically. Changes are shown in the current settings list on the Setting Information dialog box that appears by pressing the Setting Info. button on the Optional Settings tab. For Mac OS X users 1. Open the Print dialog box. 2.
3. Select Advanced, then click More Settings. 4. Set the appropriate setting in the Advanced dialog box. When you choose a predefined setting, other settings such as Print Quality and Screen are set automatically. Changes are shown in the Summary drop-down list in the Print dialog box. Customizing print settings If you need to change detailed settings, make the settings manually. Note: To print the highest resolution, set Print Quality to Maximum. For Windows users 1. Click the Basic Settings tab. 2.
2. Select Printer Settings from the drop-down list, and select Basic Settings tab. 3. Select Advanced, then click More Settings. 4. Make appropriate settings. For details about each setting, click the button. 5. Click OK. Saving your settings You can save your custom settings. Note: ❏ You cannot use a predefined setting name for your custom settings. ❏ The saved custom settings can only be used with the printer driver you saved them to.
2. Click Save or Save As in the Presets. 3. Type a name for your custom settings in the Name box, then click OK. Your settings will appear in the Presets drop-down list. Note: ❏ To delete a custom setting, select the setting, then select Delete in the presets drop-down list. ❏ The Custom Setting option is a standard feature of Mac OS X. Toner Save mode To reduce the amount of toner used in printing documents, you can print rough drafts using the Toner Save mode. Note: This function is for Windows only. 1.
2. Select the Duplex check box, then select Left, Top, or Right as the binding position. 3. If you want to make detailed settings, click Duplex Settings to open the Duplex Settings dialog box. 4. Make appropriate settings. For details about each setting, see online help. 5. Click OK. Note: The alert screen appears on the computer. Click OK. For Mac OS X users 1. Open the Print dialog box. 2. Select Printer Settings from the drop-down list, and select the Basic Settings tab.
3. Select the Duplex check box, then select Left, Top, or Right as the binding position. 4. If you want to make detailed settings, click Duplex Settings to open the Duplex Settings dialog box. 5. Make appropriate settings. For details about each setting, see online help. 6. Click Print. Modifying the print layout This function allows you to print multiple pages on single sheets of paper. For Windows users 1. Click the Advanced Layout tab. 2.
3. If you want to make detailed settings, click More Settings. The Print Layout Settings dialog box appears. 4. Make appropriate settings. For details about each setting, see online help. 5. Click OK. For Mac OS X users 1. Open the Print dialog box. 2. Select Layout from the drop-down list. 3. Select the number of pages you want to print on one sheet of paper from the drop-down list.
4. Click Print. Note: The Layout settings are a standard feature of Mac OS X. Resizing printouts This function allows you to enlarge or reduce your document. For Windows users 1. Click the Advanced Layout tab. 2. Select the Zoom Options check box. 3. If you want to resize pages automatically to fit the output paper, select the desired paper size from the Output Paper drop-down list. If you want to resize pages to a specified magnification, select the Zoom To check box, then specify the percentage.
5. Click OK. For Mac OS X users Note: ❏ The enlarging or reducing rate is automatically specified according to the paper size you select. ❏ This function is not available with Mac OS X 10.2 and 10.3. 1. Open the Print dialog box. 2. Select Paper Handling from the drop-down list. 3. Select Scale to fit paper size and select the desired paper size from the drop-down list. Note: If you select Scale down only, your documents are not enlarged even if you select the large paper size.
2. Select a watermark that you want to use from the Watermark drop-down list. 3. If you want to make detailed settings, click Watermark Settings, and make appropriate settings. For details about each setting, see online help. 4. Click OK. For Mac OS X users 1. Open the Print dialog box. 2. Select Printer Settings from the drop-down list, and select the Basic Settings tab.
3. Click Stamp Function. 4. Select the Watermark check box, then click Watermark Settings. 5. Select a watermark from the Watermark drop-down list. 6. Make appropriate settings. For details about each setting, see online help. 7. Click OK. Making a new watermark For Windows users 1. Click the Advanced Layout tab. 2. Click New/Delete. 3. Select Text or BMP and type a name for the new watermark in the Name box. 4. If you select Text, type the watermark text in the Text box.
❏ To remove the saved watermark, select it from the List box, then click Delete. After removing it, be sure to click OK to close the dialog box. 7. Click OK. Note: ❏ You can register up to 10 custom watermarks. ❏ The saved watermarks can only be used with the printer driver you saved them to. Even if multiple printer names are set for a printer driver, the settings can be available only for the printer name in which you saved the settings.
7. If you select Add Text, type the watermark text, select the Font and Style, then click OK on the Edit Text dialog box. If you select Add Image, select an image file (PDF, PNG, or JPG), then click Open. Note: To type the watermark text, open the Text Input dialog box by clicking the text box. Type the text, then click OK. 8. Type the file name in the Watermark box, then click Save. Note: ❏ To edit the saved text watermark, select it from the Mark List box, then click Edit Text.
2. Select the Header/Footer check box, then click Header/Footer Settings. 3. Select the items from the drop-down list. Note: If you select Collate Number, the number of copies is printed. 4. Click OK. For Mac OS X users 1. Open the Print dialog box. 2. Select Printer Settings from the drop-down list, and select Basic Settings tab.
3. Click Stamp Function. 4. Select the Header/Footer check box, then click Header/Footer Settings. 5. Select the items from the drop-down list. Note: If you select Collate Number, the number of copies is printed. 6. Click OK. Printing with an overlay This function allows you to print a standard form or letterhead onto the original document. Note: ❏ This function is for Windows only.
3. Click the Advanced Layout tab. 4. Select the Form Overlay check box. 5. Select Create Overlay Data, then click More Settings. The Create Form dialog box appears. 6. Type the form name in the Form Name box and its description in the Description box. 7. Select Foreground Document or Background Document to specify whether the overlay will be printed as foreground or background of the document. 8.
Printing an overlaid document You can select the registered form data from the Paper Source drop-down list on the Basic Settings tab. For registering form data in the Paper Source, see step 8 in “Creating an overlay” on page 51. If overlay form data is not registered in the Paper Source or if you want to make detailed settings, follow the steps below. 1. Open the file to print with overlay data. 2. From the application, access the printer driver. For details, see “Accessing the printer driver” on page 112.
Printing Web Pages to Fit Your Paper Size This function allows you to make Web pages fit to your paper size when printing. Install EPSON Web-To-Page from the printer software CD-ROM. Note: This software is for Windows only. After you install EPSON Web-To-Page, the menu bar is displayed on the Microsoft Internet Explorer Toolbar. If it does not appear, select Toolbars from the View menu of Internet Explorer, and then select EPSON Web-To-Page.
Chapter 3 Installing Options Optional Paper Cassette Unit For details about the paper types and sizes that you can use with the optional paper cassette unit, see “Lower Paper Cassette Unit” on page 27. For specifications, see “Optional paper cassette unit” on page 158. Handling precautions Always pay attention to the following handling precautions before installing the option: Be sure to lift the printer from the positions shown below.
D model DN model * OFF c Caution: Make sure to unplug the power cord from the printer to prevent getting an electrical shock. 2. Carefully remove the optional paper cassette unit from its carton and place it where you intend to set up the printer. Note: ❏ Remove the protective materials from the unit. ❏ Keep all protective materials in case you want to ship the optional paper cassette unit in the future.
3. Carefully, grasp the printer at the position indicated below and lift it carefully. 4. Align the corners of the printer and the unit, then lower the printer gently onto the unit so that the connector and two pins on the top of the unit fit into the terminal and the holes on the bottom of the printer respectively. Note: You can install up to two optional paper cassette units. When you install two units, stack them up against each other, and then place the printer on them.
5. Pull the paper cassette out from the unit. 6. Turn the lever to the position as shown below to lock the optional paper cassette unit. 7. Insert the paper cassette back into the unit. 8. Reconnect all the interface cables and the power cord.
9. Plug the printer’s power cord into an electrical outlet. 10. Turn on the printer. To confirm that the option is installed correctly, print a Status Sheet. See “Printing a Status Sheet” on page 90. Note for Windows users: If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See “Making Optional Settings” on page 113.
1. Turn the printer off and unplug the power cord. * OFF c Caution: Make sure to unplug the power cord from the printer to prevent getting an electrical shock. 2. Remove the screw on the option cover on the back of the printer using the screw driver.
3. Remove the option cover. 4. Identify the memory slot. The position is shown below. a. memory slot 5. Push a white stopper until it stops.
6. Insert the memory module into the memory slot until it stops. 7. Slide the white stopper back toward you to lock the memory module. c Caution: ❏ Do not apply too much force. ❏ Be sure to insert the memory facing the correct way. ❏ Do not remove any modules from the circuit board. Otherwise, the printer will not work. 8. Reattach the option cover. 9. Tighten the screw on the option cover using the screw driver. 10. Reconnect all the interface cables and the power cord. 11.
Note for Windows users: If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See “Making Optional Settings” on page 113. Note for Macintosh users: When you have attached or removed printer options, you need to delete the printer using Print Setup Utility (for Mac OS X 10.3 and 10.4), Print Center (for Mac OS X 10.2), and then re-register the printer.
Chapter 4 Replacing Consumable Products Precautions During Replacement Always observe the following handling precautions when replacing consumable products: For details about the replacement, see the instructions on the package. ❏ Provide enough space for the replacement procedure. You will have to open some parts (such as the printer cover) of the printer when you are replacing consumables. ❏ Do not install the consumable products that reach end of service life into the printer.
❏ The toner cartridge is not an independent unit that you install directly into the printer. The cartridge needs to be inserted into the developer unit’s casing and then installed into the printer. w Warning: ❏ Do not touch the toner. Always keep toner away from your eyes. If toner gets on your skin or clothes, wash it off with soap and water immediately. ❏ Keep consumable products out of the reach of children. ❏ Do not dispose of used consumable products in fire, as they may explode and cause injury.
c Caution: ❏ You must completely open the printer cover when replacing the toner cartridge; otherwise, you may damage the printer. ❏ Never touch the developing roller that is exposed after removing the protective cover; otherwise, print quality may decline. ❏ When you replace the toner cartridge, wipe paper dust and marks from the metal roller inside the printer with a dry and soft cloth as shown below.
Chapter 5 Cleaning and Transporting the Printer Cleaning the Printer The printer needs only minimal cleaning. If the printer’s outer case is dirty or dusty, turn off the printer and clean it with a soft, clean cloth moistened with a mild detergent. c Caution: Never use alcohol or paint thinner to clean the printer cover. These chemicals can damage the components and the case. Be careful not to get water onto the printer mechanism or any electrical components. Cleaning the pickup roller 1.
2. Pull the paper cassette unit out and remove the papers. 3. Gently wipe the rubber parts of the pickup roller inside the printer with a well-wrung wet cloth. 4. Load the papers back on the paper cassette unit and reinstall the cassette.
Cleaning inside the printer 1. Open the top cover and MP tray. 2. Remove the developer unit containing the toner cartridge. 3. Put your finger into the hole of the outer green knob on each side of the photoconductor unit. Then, pull the photoconductor unit towards you.
w Warning: Be careful not to touch the fuser, which is marked CAUTION HOT SURFACE, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. If you must touch one of these areas, wait 30 minutes to allow the heat to subside before doing so. c Caution: ❏ Never touch the developing roller that is exposed after removing the protecting cover; otherwise, print quality may decline.
4. Wipe paper dust and marks from the metal roller inside the printer with a dry and soft cloth as shown below. * metal roller 5. Move the green cleaning lever of the photoconductor wire back and forth slowly several times from one end to the other. Note: ❏ If the protective tape is stuck on the photoconductor unit, remove the tape before moving the cleaning lever. ❏ After cleaning, make sure to return the green cleaning lever to the original position until it locks.
6. Insert the photoconductor unit slowly all the way in. 7. Insert the developer unit containing the toner cartridge slowly all the way in. 8. Close the top cover and MP tray.
Transporting the Printer Finding a place for the printer When relocating the printer, always choose a location that has adequate space for easy operation and maintenance. Use the following illustration as a guide for the amount of space required around the printer to ensure smooth operation. a. 20 cm b. 20 cm c. 30 cm d. 50 cm e. 30 cm To install and use any of the following options, you will need the indicated amount of additional space. The 250-sheet paper cassette unit adds 10 cm (3.9 in.
❏ Keep the entire computer and printer system away from potential sources of interference, such as loudspeakers or the base units of cordless telephones. ❏ Avoid using an electrical outlet that is controlled by wall switches or automatic timers. Accidental disruption of power can erase valuable information in your computer’s and printer’s memory. c Caution: ❏ Leave adequate room around the printer to allow for sufficient ventilation.
For short distances Always pay attention to the following handling precautions when you need to move the printer for short distances. 1. Turn off the printer and remove the following items: ❏ Power cord ❏ Interface cables ❏ Loaded Paper ❏ Installed options 2. Be sure to lift the printer by the correct positions as shown below. c Caution: When moving the printer, always keep it horizontal.
Chapter 6 Troubleshooting Clearing Jammed Paper If paper becomes jammed in the printer, the EPSON Status Monitor provides alert messages. Precautions for clearing jammed paper Be sure to observe the following points when you clear jammed paper. ❏ Do not remove jammed paper by force. Torn paper can be difficult to remove and might cause other paper jams. Pull it gently in order to avoid tearing. ❏ Always try to remove jammed paper with both hands to avoid tearing it.
Paper Jam around the standard lower cassette 1. Remove the standard paper cassette, gently pull any sheets of paper out, and reinstall the paper cassette. Paper Jam around the 250-sheet Paper Cassette Unit 1. Remove the optional paper cassette, gently pull any sheets of paper out, and reinstall the paper cassette.
2. Remove the standard paper cassette, gently pull any sheets of paper out, and reinstall the paper cassette. Paper Jam in the 250-sheet Paper Cassette Unit 1. Remove the optional paper cassettes from the bottom one, then gently pull any sheets of paper out.
2. Reinstall the paper cassettes. Paper Jam inside the printer 1. Open the top cover and MP tray. 2. Remove the developer unit containing the toner cartridge.
3. Put your finger into the hole of the outer green knob on each side of the photoconductor unit. Then, pull the photoconductor unit towards you. w Warning: Be careful not to touch the fuser, which is marked CAUTION HOT SURFACE, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. If you must touch one of these areas, wait 30 minutes to allow the heat to subside before doing so.
c Caution: ❏ Never touch the developing roller that is exposed after removing the protecting cover; otherwise, print quality may decline. ❏ Do not expose the photoconductor unit to room light any longer than necessary. ❏ Never touch the photoconductor unit’s light-sensitive drum; otherwise, print quality may decline. 4. Gently pull any sheets of paper out straight towards you.
5. Insert the photoconductor unit slowly all the way in. 6. Insert the developer unit containing the toner cartridge slowly all the way in. Note: If you cannot insert the developer unit all the way in, remove and insert the photoconductor unit, then insert the developer unit again. 7. Close the top cover and MP tray.
Paper Jam around the MP tray 1. Remove the paper on the subtray, then bring the subtray back into the MP tray. c Caution: Even if you see any jammed paper when you perform this step, do not pull it out. Otherwise, the printer may be damaged. 2. Open the top cover.
3. Remove the developer unit containing the toner cartridge. 4. Put your finger into the hole of the outer green knob on each side of the photoconductor unit. Then, pull the photoconductor unit towards you. w Warning: Be careful not to touch the fuser, which is marked CAUTION HOT SURFACE, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. If you must touch one of these areas, wait 30 minutes to allow the heat to subside before doing so.
c Caution: ❏ Never touch the developing roller that is exposed after removing the protecting cover; otherwise, print quality may decline. ❏ Do not expose the photoconductor unit to room light any longer than necessary. ❏ Never touch the photoconductor unit's light-sensitive drum; otherwise, print quality may decline. 5. Gently pull any sheets of paper out straight towards you.
6. Insert the photoconductor unit slowly all the way in. 7. Insert the developer unit containing the toner cartridge slowly all the way in. Note: If you cannot insert the developer unit all the way in, remove and insert the photoconductor unit, then insert the developer unit again. 8. Close the top cover and load the paper back on the MP tray.
Note: For details about loading papers, see “MP tray” on page 25. Paper Jam around the rear cover 1. Open the rear cover. 2. Pull the green labeled lever down and gently pull any sheets of paper out.
3. Close the rear cover. 4. Open and close the top cover. Paper Jam around the DM tray 1. Remove the standard paper cassette.
2. From the rear view, push the DM tray and gently pull any sheets of paper out. Note: Do not touch any metal part except the green lever on the DM tray. 3. From the front view, push the DM tray and gently pull any sheets of paper out. 4. Reinstall the paper cassette. 5. Open and close the top cover.
Printing a Status Sheet To confirm the current status of the printer, and that the options are installed correctly, print a status sheet using the printer’s control panel or the printer driver. To print a status sheet from the printer’s control panel, see “Control panel” on page 22. To print a status sheet from the printer driver, for Windows, see “Printing a status sheet” on page 113.
You may not be using the correct interface cable. If you are using the USB interface, use a Revision 2.0 cable. Your application software is not properly set up for your printer. Make sure that the printer is selected in your application software. Your computer system’s memory is too small to handle the volume of data in your document. Try reducing the image resolution of your document in the application software, or install more memory in your computer if you can.
For Windows users, you may use the printer fonts substituted for specified TrueType fonts. In the printer driver, choose the Print TrueType fonts as bitmap check box in the Extended Settings dialog box. The selected font is not supported by your printer. Make sure that you have installed the correct font. See the Font Guide for more information. Printout is garbled Cause What to do The interface cable may not be plugged in securely.
Print Quality Problems The background is dark or dirty Cause What to do You may not be using the correct type of paper for your printer. If the surface of your paper is too rough, printed characters may appear distorted or broken. Smooth, high-quality copier paper is recommended for best results. See “Available paper types” on page 153 for information on choosing paper. The paper path inside the printer may be dusty.
Toner smudges Cause What to do Your paper may be moist or damp. Do not store your paper in a humid or damp environment. You may not be using the correct type of paper for your printer. Smooth, high-quality copier paper is recommended for best results. See “Available paper types” on page 153 for information on choosing paper. The paper path inside the printer may be dusty. Clean internal printer components by printing three pages with only one character per page.
The toner cartridge may be near the end of its service life. If the message in EPSON Status Monitor indicates that the toner cartridge is near the end of its service life, replace it. See “Precautions for Replacing the Toner Cartridge” on page 64. For Windows users, you can also check the remaining service life of the toner cartridge by looking at the Basic Settings tab in the printer driver. The printed image is light or faint Cause What to do Your paper may be moist or damp.
Memory Problems Insufficient memory for current task Cause What to do The printer has insufficient memory for current task. Add more memory for a permanent solution or lower print quality temporarily in the printer driver. Insufficient memory to print all copies Cause What to do The printer does not have sufficient memory to collate print jobs. Only one set of copies will be printed. Reduce the contents of print jobs, or add more memory.
When the optional paper cassette is installed, the cassettes located above the one to feed paper from are not installed. Set all the paper cassettes above the one to feed paper from. The pickup roller is dirty. Clean up the pickup roller. For instructions, see “Cleaning the pickup roller” on page 67. The optional paper cassette may not be installed properly. See “Optional Paper Cassette Unit” on page 55 for instructions on installing an optional paper cassette unit.
USB connections USB cables or connections can sometimes be the source of USB problems. For best results, you should connect the printer directly to the computer’s USB port. If you must use multiple USB hubs, we recommend that you connect the printer to the first-tier hub.
Note: For Windows 2000, if the Digital Signature Not Found dialog box appears during the installation process, click Yes. If you click No, you will have to install the printer software again. For Windows Vista, Vista x64, XP, XP x64, Server 2003, or Server 2003 x64, if the Software Installation dialog box appears during the installation process, click Continue Anyway. If you click STOP Installation, you will have to install the printer software again.
Server OS Client OS Additional Driver Windows 2000 Windows XP or 2000 clients Intel Windows 2000 Windows XP* Windows XP or 2000 clients Intel Windows 2000 or XP Windows XP x64 clients x64 Windows XP Windows XP or 2000 clients x86 Windows 2000, Windows XP and Windows Server 2003 Windows XP x64 clients x64 Windows XP and Windows Server 2003 Windows Vista, XP, 2000 or Server 2003 clients x86 Type 3 - User Mode Windows Vista x64, XP x64 or Server 2003 x64 clients x64 Type 3 - User Mode Window
Reset Explanation: The printer’s current interface has been reset and the buffer has been cleared. However, other interfaces are still active and retain their settings and data. Form Feed Explanation: The printer is ejecting paper due to a user request. This warning appears when pressing the Start/Stop button once to make the printer offline, then holding down the Start/Stop button for more than 2 seconds in order not to receive form feed command.
Cover Open Explanation: The cover on the printer is open. Close the cover. Print Data Error Explanation: The print data is deleted because it is incorrect. Make sure the appropriate printer driver are used. Insufficient Memory to Print All Copies Explanation: Printing by the specified number of copies is no longer possible due to insufficient memory (RAM). Print only one copy at a time.
Installed Toner Cartridge is Not a Genuine EPSON Product Explanation: The installed toner cartridge is not a genuine EPSON product. Installing a genuine toner cartridge is recommended. Using a non-genuine toner cartridge may affect print quality. EPSON shall not be liable for any damages or problems arising from the use of consumable products not manufactured or approved by EPSON. Install a genuine EPSON product.
Insufficient Memory for Current Task Explanation: The printer has insufficient memory to execute the current task. Press the Start/Stop button on the control panel to resume printing, or press the + Cancel Job button to cancel the print job. Insufficient Memory for Duplex Printing Explanation: There is not enough memory for duplex printing. The printer prints only on the front and ejects the paper.
Toner Cartridge Memory Error Explanation: A memory read/write error has occurred. Reset the toner cartridge or replace it to a new one. See “Precautions for Replacing the Toner Cartridge” on page 64 for instructions. If this does not resolve the problem, turn the power off and then on again. Replace Toner Explanation: The indicated toner cartridges have reached the end of its service life and need to be replaced. When the Error light turns on, you cannot continue printing.
Paper Jam Explanation: A paper jam occurs. Clear the paper jam. See “Clearing Jammed Paper” on page 76 for instructions. Reset All Explanation: All printer settings have been reset to the default configuration, or to the last settings that were saved. Service Required (engine error) Explanation: A print engine error has been detected. Turn off the printer. Wait at least 5 seconds, then turn it back on.
The printer does not print correctly in the PostScript mode Cause What to do The printer’s emulation mode setting is incorrect. The printer is set to the Auto mode by default, so that it can automatically determine the encoding used in the received print job data and select the appropriate emulation mode. However, there are situations where the printer cannot select the correct emulation mode. In this case, it must be set manually to PS3.
The AppleTalk zone setting is incorrect. Open the Printer Setup Utility (Mac OS 10.3.x and 10.4.x) or Print Center (Mac OS 10.2), then select the AppleTalk zone that the printer is connected to. The font on the printout is different from that on the screen Cause What to do The PostScript screen fonts are not installed. The PostScript screen fonts must be installed on the computer that you are using. Otherwise, the font that you select is substituted by some other font for display on the screen.
For Windows users only The Data Format setting in the printer’s Properties is not set to ASCII or TBCP. The printer cannot print binary data when it is connected to the computer via the USB interface. Make sure that the Data Format setting, which is accessed by clicking Advanced on the PostScript sheet of the printer’s Properties, is set to ASCII or TBCP.
An undefined error occurs (Macintosh only) Cause What to do The version of the Mac OS that you are using is unsupported. This printer’s driver can only be used on Macintosh computers running Mac OS X version 10.2.8 or later. Printing in the PCL6/PCL5 Mode Problems The problems listed in this section are those that you may encounter when printing in the PCL6 mode. All procedural instructions, refer to the PCL6 printer driver.
The EPSON Screen Fonts are not installed. The screen fonts must be installed on the computer that you are using. Otherwise, the font that you select is substituted by some other font for display on the screen. The edges of texts and/or images are not smooth Cause What to do (PCL6 mode only) The resolution is set to Fast (300 dpi). Access the printer driver, click the Graphics tab, then select Fine (600 dpi) as the resolution. The printer does not have sufficient memory. Increase the printer memory.
Chapter 7 About the Printer Software for Windows Using the Printer Driver The printer driver is the software that allows you to adjust printer settings to get the best results. Note: The printer driver’s online help provides details on printer driver settings. Note for Windows Vista users: Do not press the power button or put your computer to standby or hibernate mode manually during printing.
Printing a status sheet To confirm the current status of the printer, print a status sheet from the printer driver. 1. Access the printer driver. 2. Click the Optional Settings tab and then click Status Sheet. Changing the Printer Settings You can change the printer settings, such as tray, printing, and setup menu. To open the dialog box, click Printer Setting on the Optional Settings tab. Making Extended Settings You can make various settings in the Extended Settings dialog box.
❏ If the genuine EPSON toner cartridge is not used, the level indicator and the alert icon showing the remaining service life are not displayed. Ordering Consumables Click the Order Online button on the Basic Settings tab. See “Order Online” on page 122 for details. Note: This function is available only when EPSON Status Monitor is installed. Using EPSON Status Monitor EPSON Status Monitor is a utility program that monitors your printer and gives you information about its current status.
3. Click Custom Install. Note: ❏ See the Network Guide for information on installing EPSON Status Monitor on a network. ❏ If you want to use the printer via the print server, you have to install EPSON Status Monitor from the CD-ROM with administrator privileges in each client. 4. Click EPSON Status Monitor. 5. Make sure that your printer’s icon is selected, and click OK. 6. Read the license agreement statement, then click Accept. 7. Select your country or region, then click OK.
Accessing EPSON Status Monitor Right-click the EPSON Status Monitor tray icon on the taskbar, then select the printer name and menu you want to access. Note: ❏ You can also access EPSON Status Monitor by clicking the Simple Status button on the Optional Settings tab on the printer driver. ❏ The Order Online dialog box also appears by clicking the Order Online button on the Basic Settings tab in the printer driver.
Note for Windows XP users: EPSON Status Monitor is not available when printing from a Remote Desktop connection. Note for Netware users: When monitoring NetWare printers, a Novell Client that corresponds to your operating system must be used. Operation is confirmed for the versions below: ❏ For Windows XP or 2000: Novell Client 4.91 SP1 for Windows 2000/XP ❏ To monitor a NetWare printer, connect only one print server to each queue. For directions, see the Network Guide for the printer.
Consumables Information a. Paper: Displays the paper size, the paper type and the approximate amount of paper remaining in the paper source. b. Toner: Indicates the remaining service life of the toner cartridge. The toner icon flashes when the toner cartridge has some error or has neared the end of its service life. c. Order Online button: Clicking this button enables you to order consumables online. See “Order Online” on page 122 for details.
Job Information a. Job Name: Displays the user’s print job names. Other user’s print jobs are displayed as --------. b. Status: Waiting: Indicates the print job is waiting to be printed. Spooling: Indicates the print job is being spooled on your computer. Deleting: Indicates the print job is being deleted. Printing: Indicates the print job is printed currently. Completed: Indicates the print job has been finished. Canceled: Indicates the print job has been cancelled.
The Job Information tab is available when the following connections are used: Server and Client Environments: ❏ When using the shared Windows 2000, Server 2003, or Server 2003 x64 LPR connection with Windows Vista, Vista x64, XP, XP x64, or 2000 clients. ❏ When using the shared Windows Vista, Vista x64, 2000, Server 2003, or Server 2003 x64 Standard TCP/IP connection with Windows Vista, Vista x64, XP, XP x64, or 2000.
Notice Settings a. Monitor the printer status check box: When this check box is selected, EPSON Status Monitor monitors the printer status during a print job is processed. b. More Settings button: Opens the More Settings dialog box to set how to display the tray icon. c. Pop-up Notice: Sets the notification to be displayed. d. Allow monitoring of the shared printers check box: When this check box is selected, a shared printer can be monitored by other computers.
i. More Settings button: Opens the More Settings dialog box in which you can set the URL for placing an order appears. j. Monitor Settings button: Opens the Monitor Settings dialog box to set the monitoring interval. Note for Windows Vista users: When Allow monitoring of the shared printers check box is selected, the User Account Control dialog box will appear. Then click Continue to make the settings.
d. Do not display this window automatically until a consumable becomes low or reaches end of service life check box: When this check box is selected, the Order Online window appears automatically only when a consumable first becomes low or reaches end of service life. Note: If you do not register the URL when you install Epson Status monitor, you cannot order online. If necessary, uninstall Epson Status Monitor once, then register the URL when you reinstall it.
5. Click the Printer Model tab, select your printer’s icon. 6. If you wish to uninstall only utility, click the Utilities tab, and select the check box for the printer software you want to uninstall. 7. Click OK. Note: You can uninstall EPSON Network Utility. When the utility is uninstalled, you cannot display the printer status from EPSON Status Monitor of other printers. 8. Follow the on-screen instructions.
Setting the clients See “With Windows Vista, Vista x64, XP, XP x64, or 2000” on page 129. Note: ❏ When sharing the printer, be sure to set EPSON Status Monitor so that the shared printer can be monitored on the print server. See “Notice Settings” on page 121. ❏ The print server and clients should be set on the same network system, and they should be under the same network management beforehand.
3. For a Windows Vista, Vista x64, XP, XP x64, Server 2003, or Server 2003 x64 print server, select Share this printer, then type the name in the Share name box. Note: Do not use spaces or hyphens for the Share name, or an error may occur. For a Windows 2000 print server, select Shared as, then type the name in the Share Name box. 4. Select the additional drivers. Note: If the computers of the server and clients use the same OS, you do not have to install the additional drivers. Just click OK after step3.
On the Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64 print server Click Additional Drivers. Select Windows being used for clients, then click OK.
Server Name Client OS Driver Windows 2000 Windows XP or 2000 clients Intel Windows 2000 Windows XP* Windows XP or 2000 clients Intel Windows 2000 or XP Windows XP x64 clients x64 Windows XP Windows XP or 2000 clients x86 Windows 2000, Windows XP and Windows Server 2003 Windows XP x64 clients x64 Windows XP and Windows Server 2003 Windows Vista, XP, 2000, Server 2003 clients x86 Type 3 - User Mode Windows Vista x64, XP x64 or Server 2003 x64 clients x64 Type 3 - User Mode Windows XP x64, S
Setting up clients This section describes how to install the printer driver by accessing the shared printer on a network. Note: ❏ To share the printer on a Windows network, you need to set the print server. For details, see “Using an additional driver” on page 125. ❏ This section describes how to access the shared printer on a standard network system using the server (Microsoft workgroup). If you cannot access the shared printer due to the network system, ask the administrator of the network for assistance.
2. For Windows 2000, double-click the Add Printer icon, then click Next. For Windows XP or XP x64 click Add a printer in the Printer Tasks menu. For Windows Vista or Vista x64, click Add a printer in the menu bar. 3. For Windows 2000, select Network printer, then click Next. For Windows XP or XP x64, select A network printer, or a printer attached to another computer, then click Next. For Windows Vista or Vista x64, click Add a network, wireless or Bluetooth printer.
For Windows XP or XP x64, select Browse for a printer. For Windows Vista or Vista x64, click Select a shared printer by name in the dialog box that appears, then click Next. 5. For Windows XP, XP x64, 2000, Server 2003, Server 2003 x64, click the icon of the computer or server that is connected to the shared printer, and the name of the shared printer, then click Next.
❏ If the printer driver is installed in the client beforehand, you need to select either the new printer driver or the current printer driver. When the prompt to select the printer driver appears, select the printer driver according to the message. ❏ If the additional driver for the corresponding Windows is installed in the print server, go to the next step. 6. Select whether to use the printer as the default printer or not, then click Next. 7. Make sure of the settings, then click Finish.
2. Insert the CD-ROM, type the appropriate drive and folder names in which the printer driver for clients is located, then click OK. When installing drivers, “Digital Signature is not found.” may appear. Click Yes (for Windows 2000) or Continue Anyway (for Windows Vista, Vista x64, XP, XP x64, Server 2003, or Server 2003 x64) and continue installing. The folder name differs depending on the OS being used.
Chapter 8 About the Printer Software for Macintosh Using the Printer Driver The printer driver is the software that allows you to adjust printer settings to get the best results. Note: ❏ The printer driver’s online help provides details on printer driver settings. ❏ You have to re-install the printer driver after major operating system updates such as OSX 10.3 to 10.4, but you do not have to re-install it for minor updates such as 10.3.1 to 10.3.2.
Open the Print dialog box and select Printer Settings from the drop-down list, then select the Extended Settings tab. Using EPSON Status Monitor EPSON Status Monitor is a utility program that monitors your printer and gives you information about its current status.
* Simple Status You can check the type of errors and a possible solution. This window appears when an error or warning occurs, and closes automatically once the problem is cleared. Detailed Status* You can monitor detailed printer status. When a problem occurs, the most probable solution is displayed. See “Detailed Status” on page 136. Consumables Information* You can obtain information on paper sources and consumable products. See “Consumables Information” on page 137.
Consumables Information a. Paper: Displays the paper size, the paper type and the approximate amount of paper remaining in the paper source. b. Toner: Indicates the remaining service life of the toner cartridge. The toner icon flashes when the toner cartridge has some error or has neared the end of its service life. Note: The remaining service life of the toner cartridge is displayed only if the genuine EPSON toner cartridge is used.
a. Job Name: Displays the user’s print job names. Other user’s print jobs are displayed as --------. b. Status: Waiting: Indicates the print job is waiting to be printed. Spooling: Indicates the print job is being spooled on your computer. Deleting: Indicates the print job is being deleted. Printing: Indicates the print job is printed currently. Completed: Indicates the print job has been finished. Canceled: Indicates the print job has been cancelled. c. User: Displays the user name. d.
b. Monitor the printing status check box: When this check box is selected, EPSON Status Monitor monitors the printer status during a print job is processed. c Pop-up Notice: Sets the notification to be displayed. d. Monitor Settings button: Opens the Monitor Settings dialog box to set the monitoring interval. e. OK button: Saves the settings and exit the dialog box. f. Cancel button: Exits the dialog box without saving the settings. g.
Sharing the Printer on a Network Sharing the Printer This section describes how to share the printer on an AppleTalk network. The computers on the network can share the printer that is directly connected to one of them. The computer that is directly connected to the printer is the print server, and the other computers are the clients which need permission to share the printer with the print server. The clients share the printer via the print server.
Chapter 9 About the PostScript Printer Driver System Requirements Printer hardware requirements Recommended Memory Standard + 64 MB (for duplex printing of image data at Maximum) Note: Add more memory modules into your printer if the amount of memory currently installed does not meet your printing needs. Computer system requirements OS Microsoft Windows Vista, Vista x64, XP, XP x64, or 2000 Mac OS X ver. 10.2.
Note: To use binary data, Epson recommends that you use AppleTalk for the printer’s network connection. If you use a protocol other than AppleTalk for the network connection, you need to set Binary to On in the PS3 Menu on the control panel. For details about setting, see the Network Guide. If you use the printer with a local connection, you cannot use binary data. Using the PostScript Printer Driver with Windows To print in the PostScript mode, you will have to install the printer driver.
6. Click Have Disk and specify the following path for the CD-ROM. If your CD-ROM drive is D:, the path will be D:\ADOBEPS\ENGLISH\PS_SETUP Then click OK. Note: Change the drive letter as needed for your system. 7. Select the printer, then click Next. 8. Follow the on-screen instructions for the rest of the installation. 9. When installation is done, click Finish.
6. Select USB as the port the printer is connected to, then click Next. 7. Click Have Disk and specify the following path for the CD-ROM. If your CD-ROM drive is D:, the path will be D:\ADOBEPS\ENGLISH\PS_SETUP. Then click OK. Note: Change the drive letter as needed for your system. 8. Select the printer, then click Next. 9. Follow the on-screen instructions for the rest of the installation. 10. When installation is done, click Finish.
9. Click Have Disk in the Add Printer Wizard and specify the following path for the CD-ROM. If your CD-ROM drive is D:, the path will be D:\ADOBEPS\ENGLISH\PS_SETUP. Then click OK. Note: Change the drive letter as needed for your system. 10. Select the printer and click Next. 11. Follow the on-screen instructions for the rest of the installation. 12. When installation is done, click Finish.
For Mac OS X users Note: Make sure that Printer Setup Utility (for Mac OS X 10.3 and 10.4) or Print Center (for Mac OS X 10.2) is not open. 1. Insert the printer software CD-ROM into your CD-ROM drive. 2. Double-click the CD-ROM icon. 3. Double-click Mac OS X, then double-click PS Installer. Note: For Mac OS X 10.2, if the Authenticate window appears, enter the user name and password for an administrator. 4.
1. Open the Applications folder, open the Utilities folder, then double-click Printer Setup Utility (for Mac OS X 10.3 and 10.4) or Print Center (for Mac OS X 10.2). The Printer List window appears. 2. Click Add in the Printer List window. 3. Select the protocol or the interface that you are using from the pop-up list. Note for AppleTalk users: Make sure to select AppleTalk. Do not select EPSON AppleTalk, because it cannot be used with the PostScript 3 printer driver.
Note for IP Printing users, USB or Bonjour (Rendezvous) users: Select your printer from the Printer list, then select Show Info from the Printers menu. The Printer Info dialog box appears. Select Installable Options from the pop-up list, then make the necessary settings. 6. Confirm that your printer’s name is added to the Printer List. Then quit Printer Setup Utility (for Mac OS X 10.3 and 10.4) or Print Center (for Mac OS X 10.2).
Chapter 10 About the PCL6/PCL5 Printer Driver About the PCL Mode Hardware requirements Your printer must meet the following hardware requirements to be able to use the PCL6/PCL5 printer driver. Memory requirements for using the PCL6/PCL5 printer driver are shown below. Install optional memory modules into your printer if the amount of memory currently installed does not meet your printing needs.
For Windows Vista x64 Minimum Recommended Computer IBM PC series or IBM compatible with Intel EM64T or AMD/64 CPU IBM PC series or IBM compatible with Intel EM64T or AMD/64 CPU Hard Disk 10-25 MB free (for driver installation) Memory 512MB 512 MB Display Super VGA supporting DirectX 9 with 32MB graphics memory or more For Windows XP or 2000 Minimum Recommended Computer IBM PC series or IBM compatible with Pentium or higher CPU IBM PC series or IBM compatible with Pentium II or higher CPU H
Installing the PCL6 printer driver Note: ❏ Installing the printer software for Windows XP or 2000 may require administrator privileges. If you have problems, ask your administrator for more information. ❏ Turn off all virus protection programs before installing the printer software. ❏ The examples in this section are from the Windows XP operating system. They may vary in appearance from what actually appears on your screen; however, the instructions are the same.
Note: If you want to change the settings, you can access the PCL6 printer driver by clicking Document Default. Accessing the PCL6 printer driver You can change the PCL6 printer settings in the PCL6 printer driver. To access the printer driver, see “Accessing the printer driver” on page 112. Updating the printer driver When you install optional products, you have to update the printer driver manually. 1. Click the Printer tab of the Properties dialog box. 2. Select the option that you installed.
Appendix A Technical Specifications Paper Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs. Available paper types * Paper type Description Plain paper Weight: 60 to 90 g/m² (Recycled paper is acceptable.*) Semi-thick Paper Weight: 91 to 120 g/m² (Recycled paper is acceptable.
❏ Labels that peel easily or labels that do not cover the backing sheet completely ❏ Coated paper or special surface-colored paper ❏ Paper that has binder holes or is perforated ❏ Paper that has glue, staples, paper clips, or tape on it ❏ Paper that attracts static electricity ❏ Moist or damp paper ❏ Paper of uneven thickness ❏ Overly thick or thin paper ❏ Paper that is too smooth or too rough ❏ Paper that is different on the front and back ❏ Paper that is folded, curled, wavy, or torn ❏ Paper of irregular
Printer General Printing method: Laser beam scanning and dry electrophotographic process Resolution: 600 × 600 dpi, 1200 × 1200 dpi Continuous printing speed*1: Up to 28 pages per minute at 600 dpi on A4 size paper Up to 14 pages per minute at 1200 dpi on A4 size paper Paper feed: Automatic or manual feed Paper feed alignment: Center alignment for all sizes Input paper supply: MP tray: Up to 50 sheets of plain paper (60~90 g/m²) Up to 5 sheets of semi-thick/thick paper (91~220 g/m²) Up to 5 sheet
Environmental Temperature: Humidity: Altitude: * In use:* 10 to 32.5 °C (50 to 90.5 °F) Not in use: 0 to 35 °C (32 to 95 °F) In use:* 15 to 80 % RH Not in use: 5 to 85 % RH 2500 meters (8200 feet) maximum The recommended environment is 15 to 28 °C (59 to 82 °F) and 20 to 70 % RH. Mechanical Dimensions Weight Height: 255 mm (10.0 in.) Width: 378 mm (14.9 in.) Depth: 390 mm (15.4 in.) Approx. 11.5 kg (about 25.
Low Voltage Directive 2006/95/EC EN 60950-1 EMC Directive 2004/108/EC EN 55022 Class B EN 55024 EN 61000-3-2 EN 61000-3-3 Australian model: EMC AS/NZS CISPR22 Class B Interfaces USB interface USB 2.0 High Speed mode Note: ❏ Only computers equipped with a USB connector and running Mac OS X and Windows Vista, Vista x64, XP, XP x64, 2000, Server 2003, or Server 2003 x64, support the USB interface. ❏ Your computer must support USB 2.0 in order to use USB 2.
Options and Consumable Products Optional paper cassette unit Product code: C12C802461 Paper size: A4, A5, B5, Letter (LT), Legal (LGL), Executive (EXE), Government Legal (GLG), F4 Paper weight: 60 to 120 g/m² (16 to 32 lb) Paper feed: One paper cassette mounted Automatic feed delivery system Cassette capacity up 250 sheets each Paper types: Plain paper, Semi-thick paper Power supply: DC 24 V/0.7 A and DC 3.3 V/0.34 A supplied by the printer Dimensions and weight: Height: 100 mm (3.9 in.
Toner cartridge Product code/model*1: High Capacity Toner Cartridge 0435/0439 Standard Capacity Toner Cartridge 0436/0440 Return High Capacity Toner Cartridge*2 0437/0441 Return Standard Capacity Toner Cartridge*2 0438/0442 Storage temperature: 0 to 35 °C (32 to 95 °F) Storage humidity: 15 to 80 % RH *1 This product conforms to CE marking requirements in accordance with EC Directive 2004/108/EC. *2 Return toner cartridges are not sold in some areas.
Appendix B Customer Support Contacting Customer Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product.
Your Dealer Don’t forget that your dealer can often help identify and resolve problems. The dealer should always be the first call for advise on problems; they can often solve problems quickly and easily as well as give advise on the next step to take. Internet URL http://www.epson.com.au Access the Epson Australia World Wide Web pages.
❏ Product usage questions or problem ❏ Enquiries on repair service and warranty Help for Users in Thailand Contact for information, support, and services are: New :For all products World Wide Web (http://www.epson.co.th) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are available.
Epson Hotline ❏ Sales enquiries and product information ❏ Technical support Phone (62) 21-572 4350 Fax (62) 21-572 4357 Epson Service Center Jakarta Mangga Dua Mall 3rd floor No 3A/B Jl. Arteri Mangga Dua, Jakarta Phone/Fax: (62) 21-62301104 Bandung Lippo Center 8th floor Jl. Gatot Subroto No.2 Bandung Phone/Fax: (62) 22-7303766 Surabaya Hitech Mall lt IIB No. 12 Jl. Kusuma Bangsa 116 – 118 Surabaya Phone: (62) 31-5355035 Fax: (62)31-5477837 Yogyakarta Hotel Natour Garuda Jl. Malioboro No.
Help for Users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏ Latest versions of Epson product drivers Users can access our World Wide Web home page at: http://www.epson.com.
Fax: 603-56288388/399 Epson Helpdesk ❏ Sales enquiries and product information (Infoline) Phone: 603-56288222 ❏ Enquiries on repair services & warranty, product usage and technical support (Techline) Phone: 603-56288333 Help for Users in India Contacts for information, support, and services are: World Wide Web (http://www.epson.co.in) Information on product specifications, drivers for download, and products enquiry are available.
Helpline For Service, Product info or to order a cartridge - 18004250011 (9AM - 9PM) - This is a Toll-free number. For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below: Phone: (63) 2-813-6567 Fax: (63) 2-813-6545 E-mail: epchelpdesk@epc.epson.com.
Index A H Available paper, 153 Headers and footers how to use, 49 Help Epson, 160 C Canceling printing, 106 Consumable products Replacing, 64 Consumables specifications (cartridge), 159 Contacting Epson, 160 Control panel overview, 22 D Duplex printing, 40 E EPSON Status Monitor Accessing EPSON Status Monitor (Macintosh), 135 Accessing EPSON Status Monitor (Windows), 116 Consumables Information (Windows), 118 Consumables Information Tab (Macintosh), 137 Getting printer status details (Windows), 117 In
Overlay how to create (Windows), 51 how to print (Windows), 53 how to use (Windows), 51 P Paper available paper, 153 printable area, 154 Special media, 29 unavailable paper, 153 Paper jams how to clear, 76 Paper source MP tray, 25 PCL printer driver about the PCL Mode, 149 hardware requirements, 149 system requirements, 149 PostScript printer driver Accessing the PostScript printer driver (Macintosh), 148 Accessing the PostScript printer driver (Windows), 145 hardware requirements, 141 Installing the PostS
operational problems, 90 options, 97 paper handling problems, 96 PCL6/PCL5 mode, 110 PostScript 3 mode, 106 print quality problems, 93 USB problems, 97 U Unavailable paper, 153 USB, 157 W Watermark how to make, 47 how to use, 45 Index 169
