Operation Manual
Changing Numbers or Names....................................................... 303
Chapter 10 Troubleshooting
Clearing Jams......................................................................... 304
Avoiding Jams.................................................................... 304
Identifying the Location of Paper Jams. . . ............................................. 305
Clearing Paper Jams From the ADF. . . . .............................................. 306
Clearing Paper Jams From the SSF. . . . . .............................................. 310
Clearing Paper Jams From the Standard 250-Sheet Tray................................. 315
Clearing Paper Jams From the Fuser Unit............................................. 319
Clearing Paper Jams From the Optional Duplex Unit................................... 323
Clearing Paper Jams From the Optional 250-Sheet Paper Cassette Unit. . . ................. 324
Jam Problems.................................................................... 329
Basic Printer Problems................................................................. 333
Display Problems..................................................................... 334
Printing Problems..................................................................... 334
Print Quality Problems................................................................. 336
The Output Is Too Light........................................................... 336
Toner Smears or Print Comes Off.................................................... 338
Random Spots/Blurred Images...................................................... 339
The Entire Output Is Blank......................................................... 339
Streaks Appear on the Output....................................................... 341
Part or the Entire Output Is Black.................................................... 341
Pitched Color Dots................................................................ 342
Vertical Blanks................................................................... 343
Mottle........................................................................... 344
Ghosting........................................................................ 344
Light-Induced Fatigue............................................................. 345
Fog............................................................................. 346
Bead-Carry-Out (BCO)............................................................ 346
Jagged Characters................................................................. 347
Banding......................................................................... 348
Auger Mark...................................................................... 349
Wrinkled/Stained Paper............................................................ 349
Damage on the Leading Edge of Paper................................................ 351
The Top and Side Margins Are Incorrect.............................................. 351
Color Registration Is out of Alignment............................................... 352
Protrudent/Bumpy Paper........................................................... 353
Epson AcuLaser CX29 Series User’s Guide
Contents 8