Operation Manual

Problem Action

No dial tone sounds. Check that the phone line is connected properly.

See Also:

“Connecting the Telephone Line” on page 190

Check that the phone socket in the wall is working by plugging in another phone.

The numbers stored in the memory do

not dial correctly.

Ensure that the numbers are stored in the memory correctly.

Print an Address Book list.

The document does not feed into the

printer.

Ensure that the document is not wrinkled and you are putting it in correctly. Check

that the document is of the right size, not too thick or thin.

Ensure that the ADF cover is firmly closed.

Faxes are not received automatically. The Fax mode should be selected.

Ensure that there is paper in the paper tray.

Check to see if the display shows Memory Full.

If the time interval specified for the following features is too long, change the time

interval shorter such as 30 seconds.

❏ Auto Answer Fax

❏ Auto Ans. TEL/FAX

❏ Auto Ans. Ans/FAX

The printer does not send faxes. Sending should show up on the display.

Check the other fax machine you are sending to, to see if it can receive your fax.

Check the dialing type for Tone or Pulse.

Ensure that the document is loaded in the ADF or on the document glass.

The incoming fax has blank spaces or is

received in poor quality.

Check your printer by making a copy.

The toner cartridge may be end of its service life. Replace the toner cartridge.