Operation Manual
Toner Smears or Print Comes Off
Problem Action
Toner smears or print comes off. The print media surface may be uneven. Try changing the Paper Type setting in the
print driver. For example, change the plain paper to heavy using a PCL 6 driver.
1. On the Paper / Output tab, change the Paper Type setting.
If the problem persists, verify that the correct print media is being used.
Verify that the correct print media is being used.
See Also:
“Usable Print Media” on page 88
If not, use the print media recommended for the printer.
If the problem persists, replace the drum cartridge if you have a spare cartridge.
Replace the drum cartridge if you have a spare cartridge.
1. Replace the drum cartridge.
See Also:
❏ “Replacing the Drum Cartridge” on page 403
❏ “Installing the Drum Cartridge” on page 407
2. After you replace the drum cartridge, test print your document again.
If the problem persists, contact the Epson local representative office or an
authorised dealer.
Epson AcuLaser CX29 Series User’s Guide
Troubleshooting 338