User`s guide

Other Problems 353
Windows operating system
Your computer must be a model pre-installed with Windows XP, Me, 98, 2000, or Server
2003, a model that was pre-installed with Windows 98 and upgraded to Windows Me, or a
model that was pre-installed with Windows Me, 98, 2000, or Server 2003, and upgraded to
Windows XP. You may not be able to install or run the USB printer driver on a computer
that does not meet these specifications or that is not equipped with a built-in USB port.
For details about your computer, contact your dealer.
Printer software installation
Incorrect or incomplete software installation can lead to USB problems. Take note of the
following and perform the recommended checks to ensure proper installation.
Checking printer software installation for Windows XP, XP x64, 2000, Server
2003, or Server 2003 x64
When using Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64, you must follow
the steps in the Setup Guide packed with the printer to install the printer software.
Otherwise, Microsoft’s Universal driver may be installed instead. To check if the Universal
driver has been installed, follow the steps below.
1. Open the Printers folder, then right-click the icon of your printer.
2. Click Printing Preferences on the shortcut menu that appears, then right-click
anywhere in the driver.
If About is displayed in the shortcut menu that appears, click it. If a message box with
the words “Unidrv Printer Driver” appears, you must reinstall the printer software as
described in the Setup Guide. If About is not displayed, the printer software has been
installed correctly.
Note:
For Windows 2000, if the Digital Signature Not Found dialog box appears during the installation
process, click Yes. If you click No, you will have to install the printer software again.
For Windows XP, XP x64, Server 2003, or Server 2003 x64, if the Software Installation dialog box
appears during the installation process, click Continue Anyway. If you click STOP Installation,
you will have to install the printer software again.
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