User`s guide

Other Problems 352
Feed jam when using the optional paper cassette
An installed option cannot be used
Correcting USB Problems
If you are having difficulty using the product with a USB connection, see if your problem is
listed below, and take any recommended actions.
USB connections
USB cables or connections can sometimes be the source of USB problems. Try the
following solution.
For best results, you should connect the product directly to the computer’s USB port. If you
must use multiple USB hubs, we recommend that you connect the product to the first-tier
hub.
Cause What to do
The paper is jammed at the optional paper
cassette.
See "Clearing Jammed Paper" on page 335 to clear
jammed paper.
Cause What to do
The installed option is not defined in the
printer driver.
For Windows users:
You have to install EPSON Status Monitor, or make
settings manually in the printer driver. See"Making
Optional Settings" on page 64.
For Macintosh users:
When you have attached or removed printer
options, you need to delete the printer using Print
Setup Utility (for Mac OS X 10.3 and 10.4) or Print
Center (for Mac OS X 10.2), start EPSON Status
Monitor, and then re-register the printer.
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