User`s guide

Other Problems 351
Problems Using Options
To confirm your options are installed correctly, print a status sheet. See "Printing a Status
Sheet" on page 356 for details.
Paper does not feed from the optional paper cassette
The paper guides are not set correctly. Make sure that the paper guides in all the paper
cassettes are set in the correct paper size positions.
The paper source setting may not be correct. Make sure that you have selected the correct paper
source in your application.
There may be no paper in the cassettes. Load paper into the selected paper source.
The size of loaded paper differs from the
control panel setting.
Make sure that the correct paper size is set in MP Tray
Size or LC1 Size settings in the Tray Menu in the Setup
menu’s Printer Settings.
Too many sheets may be loaded in the MP
tray or paper cassettes.
Make sure that you have not tried to load too many
sheets of paper. For the maximum paper capacity
for each paper source, see "Loading Paper" on page
36.
The paper that is loaded is curled. Straighten the paper.
If paper does not feed from the optional
paper cassette unit, the unit may not be
installed properly.
For instructions on installing the unit, see "Optional
Paper Cassette Unit" on page 269.
Cause What to do
The optional paper cassette may not be
installed properly.
See "Optional Paper Cassette Unit" on page 269 for
instructions on installing an optional paper cassette
unit.
The paper source setting may not be correct. Make sure you have selected the proper paper
source in your application.
There may be no paper in the paper
cassette.
Load paper into the selected paper source.
Too many sheets may be loaded in the paper
cassette.
Make sure that you have not tried to load too many
sheets of paper into the cassette. The cassette can
hold a maximum of 500 sheets of 64 to 105 g/m²
paper.
The paper size is not set correctly. Make sure that the correct paper size is selected in
the Tray Menu on the control panel.
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