Printer / Copier / Scanner User’s Guide NPD4210-00 EN Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Copyright Notice No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 4. You may assign its rights under this Agreement to an assignee of all of Licensee’s right and interest to such Software and Documentation (“Assignee”) provided you transfer to Assignee all copies of such Software and Documentation Assignee agrees to be bound by all of the terms and conditions of this Agreement. 5. You agree not to modify, adapt or translate the Software and Documentation. 6.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Legal Restrictions on Copying Certain types of documents must never be copied with the purpose or intent to pass copies of such documents off as the originals. The following is not a complete list, but is meant to be used as a guide to responsible copying.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide When in doubt about the nature of a document, consult with legal counsel. Copyright Notice Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Contents Software License Agreement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Legal Restrictions on Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Chapter 1 Introduction Getting Acquainted with Your Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Loading Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 How do I load media?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Tray 1 (Multipurpose Tray). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Chapter 6 Using the Scanner Scanning From a Computer Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Basic Scanning Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Windows TWAIN Driver Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Chapter 9 Troubleshooting Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Printing a Configuration Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Preventing Media Misfeeds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Chapter 1 Introduction Getting Acquainted with Your Machine Space Requirements To ensure easy operation, consumable replacement and maintenance, adhere to the recommended space requirements detailed below. AcuLaser CX16NF Front View 505 mm 405 mm 100 mm Introduction Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 432 mm 770 mm 238 mm 100 mm Side View 160 mm 405 mm 100 mm 100 mm 765 mm 548 mm 886 mm 238 mm 100 mm Side View with Options (when Tray 2 and the duplex option are installed) 160 mm 100 mm 430 mm 947 mm 157 mm 100 mm Introduction Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Note: The option appears shaded in the above illustrations. 493 mm 831 mm 238 mm 100 mm Side View with Options (when the attachment and duplex option are installed) 160 mm 430 mm 157 mm 100 mm 100 mm 947 mm Note: The option appears shaded in the above illustrations. AcuLaser CX16 Front View 505 mm 405 mm 100 mm Introduction Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 375 mm 709 mm 234 mm 100 mm Side View 160 mm 405 mm 100 mm 100 mm 765 mm Part Names The following drawings illustrate the parts of your machine referred to throughout this guide, so please take some time to become familiar with them. The illustrations used in this manual show AcuLaser CX16NF as an example. Introduction Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Front View AcuLaser CX16NF 2-a 2-b 2-c 2-d 1 2-e AcuLaser CX16 3 M 1 1–Control Panel 2–Automatic document Feeder (ADF) (AcuLaser CX16NF only) 2–a: ADF feed cover 2–b: Document guide 2–c: Document feed tray 2–d: Document output tray 2–e: Document stopper Introduction Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Note: ❏ The ADF may appear as “document cover” in some status and error messages. ❏ Lower the document stopper when scanning Legal-size paper with the ADF. 3–Original cover (AcuLaser CX16 only) 9 8 10 7 6 5 4 11 4–Dust cover 5–Tray 1 (Mulitpurpose tray) 6–Output tray 7–Extension tray 8–Original glass 9–Original cover pad 10–Scanner unit Introduction Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 11–USB memory port (AcuLaser CX16NF only) 14 12 13 13 12 15 15 16 17 16 12–Fuser unit 13–Fuser separator levers 14–Fuser cover lever 15–Photoconductor unit 16–Toner cartridge 17–Front cover Introduction Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Rear View AcuLaser CX16NF 1 3 4 2 5 AcuLaser CX16 1 2 4 1–Power switch 2–Power connection 3–LINE (telephone line) jack (AcuLaser CX16NF only) 4–USB port 5–10Base-T/100Base-TX Ethernet Interface port (AcuLaser CX16NF only) Introduction Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Drivers Printer Drivers Drivers Use/Benefit Windows 7/Vista/XP/Server 2008/Server 2003/2000 These drivers give you access to all of the printer features. Windows 7/Vista/XP/Server 2008/Server 2003 for 64bit Macintosh OS X (10.3.9/10.4/10.5/10.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Applications Applications Use/Benefit Local Setup Program (AcuLaser CX16NF only) This software enables destinations (scanning and faxing) in the favorite list, in speed dialing and in group dialing to be created or edited from the computer. In addition, the status of this machine can be checked. For details, refer to the Reference Guide.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide ❏ Intel processor ❏ Operating System ❏ Microsoft Windows 7 Home Basic/Home Premium/Home Professional/Home Ultimate, Windows 7 Home Basic/Home Premium/Home Professional/Home Ultimate x64 Edition, Windows Vista Home Basic/Home Premium/Ultimate/Business/Enterprise, Windows Vista Home Basic/Home Premium/ Ultimate/Business/Enterprise x64 Edition, Windows XP Home Edition/Professional (Service Pack 2 or later), Windows XP Professional x64 Edition, Wind
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Chapter 2 Control Panel and Configuration Menu About the Control Panel AcuLaser CX16NF 1 2 3 4 5 7 6 8 7 9 11 10 12 13 14 15 16 17 18 15 16 17 18 AcuLaser CX16 5 7 6 8 7 9 10 11 Control Panel Indicators and Keys No. Name Function 1 Addressbook key (AcuLaser CX16NF only) Displays the information registered in the favorite list, speed dial destinations and group dial destinations.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide No. Name Function 3 Redial/Pause key (AcuLaser CX16NF only) Recalls the last number dialed. Inserts a pause when a number is dialed. On hook key (AcuLaser CX16NF only) Sends and receives transmissions with the receiver on the hook. 5 Message window Displays settings, menus, and messages. 6 u/d keys Moves up and down through menus, options, or choices. 7 l/r keys Moves left and right through menus, options, or choices.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Display Indications Main Screen (Copy Mode) AcuLaser CX16NF 3 4 3 4 1 2 AcuLaser CX16 1 2 No. Indication Description 1 Copy settings Allows the current settings to be checked and the various settings to be changed. For details, refer to “Main Screen (Copy Mode)” on page 23. 2 Status Depending on the situation, the machine status or an error message may appear. 3 Copy density Indicates the copy density.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide ❏ Copy settings AcuLaser CX16NF 1 2 3 4 5 6 7 8 9 AcuLaser CX16 1 2 3 4 5 6 Control Panel and Configuration Menu Downloaded from ManualsPrinter.
AcuLaser CX16 Series No. Indication Description 1 Media tray / Media size For AcuLaser CX16NF Printer / Copier / Scanner User’s Guide Indicates the media tray that is selected. For details on selecting the media tray, refer to “Selecting the Media Tray (AcuLaser CX16NF only)” on page 80. For AcuLaser CX16 The media size setting can be changed with TRAY1 PAPER SETUP in the UTILITY menu. For details, refer to “TRAY1 PAPER SETUP Menu” on page 34.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide No. Indication Description 1 Scan settings Allows the current settings to be checked and the various settings to be changed. For details, refer to “Main Screen (Scan Mode) (AcuLaser CX16NF only)” on page 25. 2 Status Depending on the situation, the machine status or an error message may appear. 3 Available memory Indicates the percentage of memory available for scanning operations. ❏ Scan settings 1 2 3 4 5 6 7 8 9 No.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide No. Indication Description 5 Scan color Indicates the scan color that is selected. For details on selecting the scan color, refer to “Setting the Scan Color” on page 115. 6 SUBJECT Select this menu item to specify the subject. For details on specifying the subject, refer to “Specifying the Subject” on page 116. Note: This menu item does not appear if an FTP address or SMB address was specified as the destination. 7 CANCEL RESERV.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide To cancel printing, press the Stop/Reset key when the print screen appears. Press the Select key to select YES. 1 2 No. Indication Description 1 Status Displays messages indicating operations such as printing. 2 Media tray/media size Indicates the media tray and media size that is selected.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide TONER REMAINING A general estimate of the amount of toner remaining in the toner cartridges can be viewed. Note: If the Select key is held down for at least 2 seconds while the screen described above is displayed, the configuration page will be printed. T/C CHANGE REPLACE MODE Switches the machine to the REPLACE MODE. This mode is used when replacing a toner cartridge.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide REPORT/STATUS Menu To display the REPORT/STATUS screen, select REPORT/STATUS in the main screen, and then press the Select key. From this menu, the total number of pages printed by this machine can be viewed. In addition, the reports can be printed. The REPORT/STATUS menu is structured as shown below. Note: To return to the previous screen, press the Back key. To display the main screen, press the Stop/Reset key.
AcuLaser CX16 Series P/U Printer / Copier / Scanner User’s Guide Displays the remaining service life of the photoconductor unit as a percentage. Note: The amounts remaining for the supplies status displayed may be different from the actual amounts and should be used only as reference. TX/RX RESULT (AcuLaser CX16NF only) For details, refer to the Facsimile User’s Guide. REPORT The machine settings, lists and reports can be printed. These reports can only be printed from Tray 1.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Configuration Menu Overview To display the settings menu for this machine, select UTILITY in the main screen, and then press the Select key. From the UTILITY menu, settings for the various machine functions can be changed. UTILITY Menu From this menu, various machine settings can be changed. Note: ❏ To return to the previous screen in the UTILITY menu, press the Back key.
AcuLaser CX16 Series KEY SPEED TIME TO START Setting Printer / Copier / Scanner User’s Guide 0.1sec / 0.3sec / 0.5sec / 1.0sec / 1.5sec / 2.0sec / 2.5sec / 3.0sec Specify the length of time until the cursor begins to move continuously when a key is held down. INTERVAL Setting 0.1sec / 0.3sec / 0.5sec / 1.0sec / 1.5sec / 2.0sec / 2.5sec / 3.0sec Specify the length of time until the cursor continuously moves between settings or characters.
AcuLaser CX16 Series IMAGE REFRESH Setting Printer / Copier / Scanner User’s Guide ON / OFF Use when thin white horizontal lines appear at intervals on images. Note: The IMAGE REFRESH function consumes toner. DUPLEX SPEED (AcuLaser CX16NF only) Setting AUTOMATIC / SPEED / QUALITY Select the print speed for double-sided printing. If AUTOMATIC is selected, the print speed is automatically selected. If SPEED is selected, the print speed has priority; however, the print quality may decrease.
AcuLaser CX16 Series Paper size Printer / Copier / Scanner User’s Guide The available paper sizes differ depending on the setting selected as the media type.
AcuLaser CX16 Series REMOTE MONITOR Setting Printer / Copier / Scanner User’s Guide OFF / ON Select whether or not setting remote monitor. If ON is selected, technical support can access the menu mode. If OFF is selected, technical support cannot access the menu mode. Note: This setting is for technical support uses. Change the setting only when it is necessary. NETWORK SETTING TCP/IP Setting DISABLE / ENABLE Select the setting for connecting to this machine through a network. IP ADDR.
AcuLaser CX16 Series FTP*1 Setting Printer / Copier / Scanner User’s Guide DISABLE / ENABLE Select whether or not to enable FTP. SMB*1 Setting DISABLE / ENABLE Select whether or not to enable SMB. BONJOUR*1 Setting DISABLE / ENABLE Select whether or not to enable Bonjour. IPP*1 Setting DISABLE / ENABLE Select whether or not to enable IPP. SLP*1 Setting DISABLE / ENABLE Select whether or not to enable SLP. SNMP*1 Setting DISABLE / ENABLE Select whether or not to enable SNMP.
AcuLaser CX16 Series E-MAIL SETTING SMTP Setting Printer / Copier / Scanner User’s Guide DISABLE / ENABLE Select whether to enable or disable e-mail transmission operations for this machine. SENDER NAME Specify the name of the E-mail sender (up to 20 characters) used for network scanning. The default setting is “EPSON_AL-CX16NF”. E-MAIL ADDRESS Specify the E-mail address (up to 64 characters) of the E-mail sender used for network scanning. The default setting is blank.
AcuLaser CX16 Series SMTP TIMEOUT Setting Printer / Copier / Scanner User’s Guide 30 to 300 sec (Default: 60 sec) Select the amount of time (in seconds) until the connection with the SMTP server times out. TEXT INSERT Setting OFF / ON Select whether or not the specified text is inserted into the E-mail message. POP BEFORE SMTP DISABLE/ ENABLE Setting DISABLE / ENABLE Select whether or not to enable POP Before SMTP. If ENABLE is selected, specify the time (between 0 and 60 seconds).
AcuLaser CX16 Series LDAP SETTING DISABLE/ENABLE Setting Printer / Copier / Scanner User’s Guide DISABLE / ENABLE Select whether or not to enable the LDAP function. LDAP SERVER ADDR.*4 Specify the address (up to 64 characters) of the LDAP server. The default setting is “0.0.0.0”. LDAP PORT NO.*4 Setting 1 to 65535 (Default: 389) Specify the port number of the LDAP server. SSL SETTING*4 Setting DISABLE / ENABLE Select whether or not to enable SSL.
AcuLaser CX16 Series DOMAIN NAME*4 Printer / Copier / Scanner User’s Guide Specify the domain name (up to 64 characters) used to connect to the LDAP server. The default setting is blank. USB SETTING Setting Windows / Mac Select the operating system of the PC to which this machine is connected with a USB cable. COMM. SETTING TONE/PULSE Setting TONE / PULSE Select the dialing system. If this parameter is not correctly set to the type of dialing system used, faxes cannot be sent and received.
AcuLaser CX16 Series USER SETTING PTT SETTING Setting Printer / Copier / Scanner User’s Guide AUSTRIA / BELGIUM / CZECH / DENMARK / EUROPE / FINLAND / FRANCE / GERMANY / GREECE / HONG KONG / HUNGARY / IRELAND / ITALY / KOREA / THE NETHERLANDS / NORWAY / POLAND / PORTUGAL / RUSSIA / SAUDI ARABIA / SLOVAKIA / SOUTH AFRICA / SPAIN / SWEDEN / SWITZERLAND / TAIWAN / TURKEY / UNITED KINGDOM Select the country where this machine is installed.
AcuLaser CX16 Series AUTO REDIAL NUMBER OF REDIAL Setting Printer / Copier / Scanner User’s Guide 1 to 10 (Default: depends on PTT SETTING) Specify the number of times a redial is attempted if there is no answer, for example, when the line is busy. INTERVAL Setting 2 to 99 min (Default: depends on PTT SETTING) Specify the interval between redial attempts. *1 This menu item appears when ADMIN. MANAGEMENT/NETWORK SETTING/TCP/IP is set to ENABLE. *2 This menu item appears when ADMIN.
AcuLaser CX16 Series DUPLEX COPY (AcuLaser CX16NF only) Setting Printer / Copier / Scanner User’s Guide OFF / LONG EDGE / SHORT EDGE Select the default setting for duplex (double-sided) copying. If OFF is selected, duplex (double-sided) copying is not performed as a default. If LONG EDGE is selected, duplex (double-sided) copying is performed as a default, and the pages are fed out with the binding along the long side.
AcuLaser CX16 Series QUALITY PRIORITY Setting Printer / Copier / Scanner User’s Guide STD/TEXT, FINE/TEXT, S-FINE/TEXT, STD/PHOTO, FINE/ PHOTO, S-FINE/PHOTO Select the default scanning resolution (fax document quality). STD/TEXT: Select this setting for documents containing handwriting or for computer printouts. FINE/TEXT: Select this setting for documents containing small print.
AcuLaser CX16 Series NO. of RINGS Setting Printer / Copier / Scanner User’s Guide 1 to 16 (Default: depends on PTT SETTING) Enter the number of rings (between 1 and 16) until the machine automatically begins receiving the fax when an external telephone is connected. REDUCTION RX Setting OFF / ON / CUT Select whether documents longer than the current paper size are printed reduced, split, or discarded. OFF: The document is printed at full size and split onto multiple pages.
AcuLaser CX16 Series SELECT TRAY Setting Printer / Copier / Scanner User’s Guide TRAY1 / TRAY2 Select which paper tray can be used to supply paper when printing received documents or transmission reports. Note: If an optional 500-sheet paper cassette unit is not installed, this setting is not available. REPORTING Menu (AcuLaser CX16NF only) Note: Manufacturer’s default settings appear in bold.
AcuLaser CX16 Series RESOLUTION Setting Printer / Copier / Scanner User’s Guide 150×150dpi / 300×300dpi Select the default scanning resolution for scan to E-mail operations. IMAGE FORMAT Setting TIFF / PDF / JPEG Select the default format for saving files with scan to E-mail operations. Note: PDF data can be opened in Adobe Acrobat Reader.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Chapter 3 Media Handling Print Media Specifications Media AcuLaser CX16NF AcuLaser CX16 Tray* Duplex Copy Print FAX Copy Print A4 1/2 Yes Yes Yes Yes Yes Yes B5 (JIS) 1 No Yes Yes No Yes Yes A5 1 No Yes Yes No Yes Yes Legal 1 No Yes (ADF) Yes Yes No Yes Letter 1/2 Yes Yes Yes Yes Yes Yes Statement 1 No Yes Yes No Yes Yes Executive 1 No Yes Yes No Yes Yes Folio 1 No Yes (ADF)
AcuLaser CX16 Series Media Printer / Copier / Scanner User’s Guide AcuLaser CX16NF AcuLaser CX16 Tray* Duplex Copy Print FAX Copy Print Kai 32 1 No No Yes No No Yes Government Letter 1 No Yes Yes No Yes Yes 16 K 1 No No Yes No No Yes Oficio 1 No Yes (ADF) Yes Yes No Yes Custom, Minimum** 1 No Yes Yes No Yes Yes Custom, Maximum** 1 No Yes Yes No Yes Yes * Tray 1 = Multipurpose Tray 2 = Plain paper only ** With thick stock The minimum size is 3.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Use plain paper that is ❏ Suitable for plain paper printers and copiers, such as standard or recycled office paper. Note: Do not use the media types listed below. These could cause poor print quality, media misfeeds, or damage to the machine.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide ❏ Stuck together with static electricity ❏ Composed of foil or gilt; too luminous ❏ Heat sensitive or cannot withstand the fusing temperature (180˚C [356˚F]) ❏ Irregularly shaped (not rectangular or not cut at right angles) ❏ Attached with glue, tape, paper clips, staples, ribbons, hooks, or buttons ❏ Acidic ❏ Any other media that is not approved Thick Stock Paper thicker than 90 g/m2 (24 lb bond) is referred to as thick stock.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Envelope Print on the front (address) side only. Some parts of the envelope consist of three layers of paper—the front, back, and flap. Anything printed in these layered regions may be lost or faded. You can print continuously with envelope. However, this could affect the media feed, depending on the media quality and printing environment. If problems occur, stop the continuous printing and print one sheet at a time.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide ❏ Material that will melt, vaporize, offset, discolor, or emit dangerous fumes ❏ Been presealed Label A sheet of labels consists of a face sheet (the printing surface), adhesive, and a carrier sheet: ❏ The face sheet must follow the plain paper specification. ❏ The face sheet surface must cover the entire carrier sheet, and no adhesive should come through on the surface. You can print continuously with label sheets.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide ❏ Are precut or perforated Do not use OK to use Shiny backed paper Full-page labels (uncut) Letterhead You can print continuously with letterhead. However, this could affect the media feed, depending on the media quality and printing environment. If problems occur, stop the continuous printing and print one sheet at a time. Try printing your data on a sheet of plain paper first to check placement.
AcuLaser CX16 Series Orientation Face up Driver Media Type Postcard Duplexing*1 Not supported Printer / Copier / Scanner User’s Guide *1 Only for AcuLaser CX16NF Use postcards that are ❏ Approved for laser printing DO NOT use postcards that are ❏ Coated ❏ Designed for inkjet printers ❏ Precut or perforated ❏ Preprinted or multicolored ❏ Folded or wrinkled Note: If the postcard is warped, press on the warped area before putting it in the tray. Media Handling Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Printable Area The printable area on all media sizes is up to 4.0 mm (0.157") from the edges of the media. a a a * a a=4.0 mm * Printable Area Each media size has a specific printable area (the maximum area on which the machine can print clearly and without distortion).
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Envelopes Envelopes can only be printed on their front sides (side where the recipient’s address is written). In addition, printing on the front side in the area overlapping the back flap cannot be guaranteed. The location of this area differs depending on the envelope type. 1 2 a a 3 a a a=4.0 mm Front side (can be printed) Back side (can be printed) 1. Non-printable area 2. Non-guaranteed printable area 3.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Loading Media How do I load media? Take off the top and bottom sheets of a ream of paper. Holding a stack of approximately 200 sheets at a time, fan the stack to prevent static buildup before inserting it in a tray. Note: Although this machine was designed for printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain paper.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Loading Paper 1. Remove the dust cover. 2. Slide the media guides to provide more space between them. M 3. Load the paper face up in the tray. Media Handling Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Note: ❏ Do not load paper above the d mark. Up to 200 sheets (80 g/m2 [21 lb]) of plain paper can be loaded into the tray at one time. M ❏ For envelopes with the flap, load the envelopes flap side down in the tray. M Media Handling Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 4. Slide the media guides against the edges of the paper. 5. Install the dust cover. 6. Select TRAY1 PAPER SETUP in the UTILITY menu, and then select the settings for the size and type of paper that is loaded. See also “Print Media” on page 49. Tray 2 Note: Only A4 plain paper can be loaded in Tray 2. Media Handling Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Loading Plain Paper 1. Pull out Tray 2 as far as possible. 2. Lift up Tray 2 to remove it. 3. Remove the lid from Tray 2. Media Handling Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 4. Press down the media pressure plate to lock it into place. 5. Load the paper face up in the tray. Note: Do not load above the 100% line. Up to 500 sheets (80 g/m2 [21 lb]) of plain paper can be loaded into the tray at one time. % 100 75 50 Media Handling Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 6. Reattach the lid to Tray 2. 7. Reinsert Tray 2 into the machine. About Duplex Printing (AcuLaser CX16NF only) Duplex (double-sided) printing can be performed when the duplex option has been installed on this machine. Note: For details on installing the duplex option, refer to “Duplex Unit with Attachment (Duplex Option)” on page 201.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Note: Only Letter/A4 plain paper, 60–90 g/m2 (16–24 lb bond) can be autoduplexed. See “Print Media” on page 49. Duplexing envelopes, labels, letterheads, postcards or thick stock is not supported. How do I autoduplex? Check your application to determine how to set your margins for duplex (double-sided) printing. The following Binding Position settings are available.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 3. Click OK. Note: With autoduplexing, the back side is printed first, and then the front side is printed. Output Tray The printed media is fed out facing down into the output tray below the control panel. This tray has a capacity of approximately 100 sheets (A4/Letter) of 80 g/m2 paper. Note: If the media is stacked too high in the output tray, your machine may experience media misfeeds, excessive media curl, or static buildup.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide ❏ Avoid leaning against other objects or placing it in an upright position. Before using stored media, do a trial print and check print quality. Original Media Specifications Documents that can be placed on the original glass The following types of documents can be placed on the original glass. Document type Sheets or books Maximum document size A4 or Letter Maximum weight 3 kg (6.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide ❏ Highly translucent or transparent documents, such as overhead transparencies or diazo photosensitive paper ❏ Coated documents such as carbon-backed paper ❏ Documents printed on paper thicker than 110 g/m2 (29 lb) ❏ Documents with pages bound together with paper clips or staples ❏ Documents that are bound in a book or booklet ❏ Documents with pages bound together with glue ❏ Documents with pages that have had cutouts removed or are cutouts ❏ La
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 2. Position the document on the original glass. * * Document Note: Align the document with the arrow on the left side toward the rear of the machine. 3. Gently close the cover. Media Handling Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Loading a document into the ADF (AcuLaser CX16NF only) 1. Put the document into the ADF document feed tray face up. * * Document Note: ❏ Before loading a document into the ADF, check that no document pages remain on the original glass. ❏ Load the document pages so that the top of the document is toward the back or the right side of the machine. 2. Adjust the document guides to the document size.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Chapter 4 Using the Printer Driver Uninstalling the Printer Driver (for Windows) This section describes how to uninstall the printer driver if necessary. Note: ❏ You must have administrator privileges in order to uninstall the printer driver. ❏ If the User Account Control window appears when uninstalling on Windows Vista, click the Allow button or the Continue button. 1. Close all applications. 2. Choose Uninstall Program. 3.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Click to save all changes without exiting the Properties dialog box. ❏ Help Click to view the help. ❏ Easy Set Click Save to save the current settings. Specify a Name and Comment to access the settings for use again later. Name: Type in the name of the settings to be saved. Comment: Add a simple comment to the settings to be saved. Afterward, the saved settings can be selected from the drop-down list.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide When this button is clicked, it changes to the Printer View button. Note: This button appears only when the Watermark tab is selected. ❏ Quality View Click the button to display a sample of the settings selected in the Quality tab. When this button is clicked, it changes to the Printer View button. Note: This button appears only when the Quality tab is selected. ❏ Default Click the button to reset the settings to their defaults.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide ❏ Select the paper used for the front page Layout Tab The Layout Tab allows you to ❏ Print several pages of a document on the same page (N-up printing) ❏ Specify booklet printing (when the duplex option is installed) (AcuLaser CX16NF only) ❏ Print a single copy for enlargement and print several pages ❏ Rotate the print image 180 degrees ❏ Specify Double-Sided printing (when the duplex option is installed) (AcuLaser CX16NF only) ❏ Specify image
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide ❏ Print the watermark on only the first page ❏ Print multiple copies of the selected watermark on a single page Quality Tab The Quality Tab allows you to ❏ Specify whether to print in color or black and white ❏ Specify the color matching for printing documents ❏ Specify the resolution for the printout ❏ Select whether or not economy print is used ❏ Adjust the contrast (Contrast) ❏ Control the darkness of an image (Brightness) ❏ Adjust the satur
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Chapter 5 Using the Copier Making Basic Copies This section contains descriptions of the basic copy operation procedure and the functions that are frequently used when making copies, such as specifying the zoom ratio and the copy density. Note: ❏ For AcuLaser CX16NF, before making copies, check that the Copy key is lit up in green. If the key is not lit up in green, press the Copy key to enter Copy mode.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Basic Copy Operation 1. Position the document to be copied. Note: For details on positioning the document, refer to “Placing a document on the original glass” on page 69 and “Loading a document into the ADF (AcuLaser CX16NF only)” on page 71. 2. For AcuLaser CX16NF, press the Copy key. For AcuLaser CX16, go to the step 3. 3. Specify the desired copy settings. 4. Using the keypad, specify the desired number of copies.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 5. To print color copies, press the Start-Color key. To print monochrome copies, press the StartB&W key. Copying begins. Note: If the Stop/Reset key is pressed while copying, JOB CANCEL appears. To stop copying, select YES. To continue copying, select NO. Specifying the Copy Quality Setting Select the document type and copy density appropriate for the contents and density of the document to be copied. Selecting the Document Type 1.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Specifying the Zoom Ratio The zoom ratio can be specified either by selecting a preset zoom ratio or by specifying a custom zoom ratio. Selecting a Preset Zoom Ratio 1. In the main screen (Copy mode), press the u or d key to select the current zoom ratio setting, and then press the Select key. 2. Press the u or d key to select FIXED, and then press the Select key. 3.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Note: If no paper is loaded in Tray 2, EMPTY appears to the right of the media size. Making Advanced Copies This section contains descriptions on setting 2in1 copying, ID card copying, repeat copying, poster copying, duplex (double-sided) copying and collated (Sort) copying. Note: ❏ 2in1 copying, duplex (double-sided) copying, and collated (Sort) copying are only for AcuLaser CX16NF.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 2in1 Copying From the Original Glass 1. In the main screen (Copy mode), press the u or d key to select the current page layout setting, and then press the Select key. 2. Press the u or d key to select 2in1, and then press the Select key. The zoom ratio is automatically set according to the specified media size. Change the zoom ratio if necessary. 3. Position the first page of the document on the original glass.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide ❏ ID card copying, repeat copying and poster copying can only be performed with the original glass. Position the document pages to be scanned so that they are aligned in the upper-left corner of the original glass. Since the image is printed 4 mm from the top and left side, adjust the position of the document as necessary.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 2. In the main screen (Copy mode), press the u or d key to select the current copy function setting, and then press the Select key. 3. Press the u or d key to select ID CARD COPY, and then press the Select key. 4. To print color copies, press the Start-Color key. To print monochrome copies, press the StartB&W key. Scanning of the document begins. 5.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 5. To print color copies, press the Start-Color key. To print monochrome copies, press the StartB&W key. 6. Use the keypad to type in the document length, and then press the Select key. Note: To change the document size, press the Back key to delete the current size, and then use the keypad to specify the desired size. 7. Use the keypad to type in the document width, and then press the Select key.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 3. Press the u or d key to select POSTER COPY, and then press the Select key. 4. To print color copies, press the Start-Color key. To print monochrome copies, press the StartB&W key. After the document has been scanned, printing automatically begins. Setting Duplex (Double-Sided) Copying (AcuLaser CX16NF only) In order to perform double-sided copying, the duplex option must be installed on the machine.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Duplex (Double-Sided) Copying From the Original Glass Duplex (double-sided) copying can also be performed by placing the document on the original glass. 1. Position the document on the original glass. Note: For details on positioning the document on the original glass, refer to “Placing a document on the original glass” on page 69. 2.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Setting Collated (Sort) Copying (AcuLaser CX16NF only) With collated (Sort) copying, multiple copies of multi-page documents can be printed in order and sorted by copy set. Collated (Sort) Copying From the ADF 1. In the main screen (Copy mode), press the u or d key to select the current Sort setting, and then press the Select key. 2. Press the u or d key to select SORT, and then press the Select key. The main screen (Copy mode) appears again.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Chapter 6 Using the Scanner Scanning From a Computer Application Documents can be scanned from a computer connected to this machine with a USB cable or via a network (AcuLaser CX16NF only). Scanning settings can be specified and the scanning operation can be performed from TWAIN- or WIA-compatible applications. From the scanner driver, a preview can be displayed and various adjustments, such as the size of the scan area, can be specified.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Note: For details on positioning the document, refer to “Placing a document on the original glass” on page 69 and “Loading a document into the ADF (AcuLaser CX16NF only)” on page 71. 2. Start the application to be used for scanning. 3. Start the scanner driver according to the application settings. 4. Specify the necessary scanner driver settings. 5. Click the Scan button in the scanner driver.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Specify the scan type. ❏ Resolution Specify the resolution. ❏ Scale Specify the enlargement or reduction ratio for the selected area. Note: If the resolution is set at 1200 × 1200dpi or higher, a setting larger than 100% cannot be specified. ❏ Scanning Mode Select Auto or Manual. When Manual is selected, a tab appears so that detailed settings can be specified, for example, for Brightness/Contrast and Filter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide ❏ AutoCrop icon Click to automatically detect the scanning position based on the preview image. ❏ Zoom icon Click to rescan the area selected in the preview window and enlarge it to fit the window. ❏ Mirror icon Click to display a mirror image of the preview image. ❏ Tone Reversal icon Click to reverse the colors of the preview image. ❏ Clear icon Click to erase the preview image. ❏ Preview window Displays a preview image.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Select this setting when scanning in grayscale. ❏ Black and white picture or text Select this setting when scanning in black and white. ❏ Custom Settings Select this setting when scanning with Adjust the quality of the scanned picture settings applied. Note: If settings have been specified with Adjust the quality of the scanned picture, Custom Settings is automatically selected.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Macintosh TWAIN Driver Settings ❏ Load Load a saved settings file (dat file) for scanning. ❏ Save Save the current settings as a settings file (dat file). ❏ Default Return all settings to their defaults. ❏ Help icon Click to display the Help. ❏ About icon Click to display the software version information. ❏ Paper source (AcuLaser CX16NF only) Select whether documents are placed on the original glass or loaded into the ADF.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide ❏ Scanning Mode Select Auto or Manual. When Manual is selected, a tab appears so that detailed settings can be specified, for example, for Brightness/Contrast and Filter. Note: ❏ The parameters that can be set differ depending on the scanning mode that is selected. ❏ If Auto is selected as the scanning mode, scanning from the original glass is performed after a prescan is performed so that a preview image can be checked.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Click to reverse the colors of the preview image. ❏ Clear icon Click to erase the preview image. ❏ Preview window Displays a preview image. Drag the rectangle over the image to select an area. ❏ Before/After (RGB) Move the pointer in the preview window to display the color tones at the pointer’s position before and after adjustments. ❏ Width/Height Displays the width and height for the selected area in the selected measurement units.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Basic Scanning Operation 1. Position the document to be scanned. Note: For details on positioning the document, refer to “Placing a document on the original glass” on page 69 and “Loading a document into the ADF (AcuLaser CX16NF only)” on page 71. 2. Press the Scan key to enter Scan mode. 3. Specify the desired scan settings. 4. To scan color scans, press the Start-Color key. To scan monochrome scans, press the Start-B&W key.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 6. Press the u or d key to select the size of the document positioned in step 5, and then press the Select key. 7. After all document pages have been scanned, press the Start key. The scanned document is sent to the specified location. Note: ❏ If the Stop/Reset key is pressed while scanning, JOB CANCEL appears. To continue scanning, select NO. To stop scanning, select YES.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Specifying the Destination Address (Scan to E-mail/FTP/SMB) Scan data can be sent via the network to a specified address (e-mail address, FTP address or SMB address). The address can be typed in directly, or an address registered on the machine can be selected. Note: ❏ To send scan data via the network, settings for NETWORK SETTING and E-MAIL SETTING (when sending to an e-mail address) must be specified.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Selecting From the Favorite List From the speed dial destinations and group dial destinations registered on this machine, register a maximum of 20 destinations in the favorite list for convenient access to frequently specified destinations. Follow the procedure described below to specify an address (e-mail address, FTP address or SMB address) from the favorite list as the recipient of the scan data.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 2. Use the keypad to type in the number (between 1 and 250) for the speed dial destination, and then press the Select key. The information registered for the speed dial destination appears for two seconds. 3. Press the Select key again. If an FTP address or an SMB address was selected, the destination address is specified. 4. If an e-mail address was selected, press the u or d key to select FINISH, and then press the Select key.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Selecting From the Address Book The speed dial destinations and group dial destinations registered on this machine are saved in the address book. Follow the procedure described below to specify an address (e-mail address, FTP address or SMB address) from the address book as the recipient of the scan data. Note: This feature is available only if data has been registered in the address book. 1.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 3. Use the keypad to type in the search keyword (maximum of 10 characters), and then press the Select key. The search begins, and the search results appear after a while. If no data matches the search keyword, NOT FOUND appears for about two seconds. Note: ❏ For details on entering/editing text, refer to the Facsimile User’s Guide. ❏ Text starting with the first character of the maximum 10 characters is searched for.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 1. With the main screen (Scan mode) or Can Use AddressBook displayed, press the Addressbook key four times so that PHONE BOOK appears. 2. Press the u or d key to select LDAP SEARCH, and then press the Select key. 3. Press the u or d key to select NAME or E-MAIL, and then press the Select key. Note: To search registered names, select NAME. To search e-mail addresses, select E-MAIL. 4.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Specifying Multiple Destination Addresses A destination address can be added if a destination e-mail address is specified. Note: If an FTP address or an SMB address was selected, multiple destination addresses cannot be specified. 1. In the main screen (Scan mode), press the u or d key to select the current data destination setting, and then press the Select key. 2. Press the u or d key to select ADD, and then press the Select key. 3.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Note: For details on entering/editing text, refer to the Facsimile User’s Guide. 5. To finish editing addresses, press the Back key. 6. Press the u or d key to select FINISH, and then press the Select key. Deleting a Specified Destination Address A specified destination address (e-mail address, FTP address or SMB address) can be deleted.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Note: ❏ Addresses can also be registered/edited with EpsonNet Config or with Local Setup Program on the enclosed Software Disc. For details, refer to the Reference Guide. ❏ The same settings menu used to register/edit fax numbers is used to register/edit addresses. For details on registering/editing fax numbers, refer to the Facsimile User’s Guide.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Note: Changes made with this procedure will not be applied to the original data (speed dial destination, group dial destination, etc.). 1. In the main screen (Scan mode), press the u or d key to select UTILITY, and then press the Select key. 2. Press the u or d key to select DIAL REGISTER, and then press the Select key. 3. Press the u or d key to select FAVORITE, and then press the Select key. 4.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 3. Press the u or d key to select SPEED DIAL, and then press the Select key. 4. Use the keypad to type in the number (between 1 and 220) for the speed dial destination, and then press the Select key. 5. Press the u or d key to select MANUAL SETTING, and then press the Select key. Note: If an LDAP server is not specified, step 5 is skipped. 6. Use the keypad to type in the registration name, and then press the Select key.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 3. Press the u or d key to select SPEED DIAL, and then press the Select key. 4. Use the keypad to type in the number (between 1 and 220) for the speed dial destination, and then press the Select key. 5. Press the u or d key to select LDAP SEARCH, and then press the Select key. Note: If an LDAP server is not specified, LDAP SEARCH does not appear. 6. Press the u or d key to select NAME or E-MAIL, and then press the Select key.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Editing/Deleting Speed Dial Destinations Information registered as a speed dial destination can be edited or deleted. Note: Machine key operations cannot be used to edit/delete an FTP address or SMB address registered as a speed dial destination. These addresses can be edited/deleted with Local Setup Program or EpsonNet Config. For details, refer to the Reference Guide. 1.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Note: The addresses that can be registered as group dial destinations are limited to addresses registered as speed dial destinations or as other group dial destinations. 1. In the main screen (Scan mode), press the u or d key to select UTILITY, and then press the Select key. 2. Press the u or d key to select DIAL REGISTER, and then press the Select key. 3. Press the u or d key to select GROUP DIAL, and then press the Select key. 4.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 4. Use the keypad to type in the number (between 1 and 20) for the group dial destination to be edited/deleted, and then press the Select key. The information currently registered for the group dial destination appears for about two seconds. 5. Press the u or d key to select EDIT to edit information or DELETE to delete the destination, and then press the Select key.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Selecting the Data Format The data format for the scanned image can be selected. 1. In the main screen (Scan mode), press the u or d key to select the current data format setting, and then press the Select key. 2. Press the u or d key to select TIFF, PDF or JPEG, and then press the Select key. The main screen (Scan mode) appears again. Note: ❏ If BW Only was selected for the color setting, JPEG does not appear.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 3. Press the u or d key to select MIX, TEXT or PHOTO, and then press the Select key. The main screen (Scan mode) appears again. Selecting the Scan Density 1. In the main screen (Scan mode), press the u or d key to select the current scan quality setting, and then press the Select key. 2. Press the u or d key to select DENSITY, and then press the Select key. 3.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Specifying the Subject Specify the subject used when sending scan data as e-mail. 1. In the main screen (Scan mode), press the u or d key to select SUBJECT, and then press the Select key. 2. Use the keypad to type in the subject name, and then press the Select key. The main screen (Scan mode) appears again. Note: ❏ For details on entering/editing text, refer to the Facsimile User’s Guide.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Chapter 7 Replacing Consumables Replacing Consumables Note: ❏ Failure to follow instructions as outlined in this manual could result in voiding your warranty. ❏ If an error message (TONER OUT, P/U LIFE END, etc.) appears, print out the configuration page, and then check the status of the other consumables. For details on the error messages, refer to “Error Messages” on page 191.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Toner Cartridge Type Toner Cartridge Part Number High-Capacity Toner Cartridge - Yellow (Y) 0554 High-Capacity Toner Cartridge - Magenta (M) 0555 High-Capacity Toner Cartridge - Cyan (C) 0556 Note: For optimum print quality and performance, use only the corresponded TYPE genuine Epson toner cartridges. Keep toner cartridges: ❏ In their packaging until you’re ready to install them.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Replacing a Toner Cartridge Note: Be careful not to spill toner while replacing a toner cartridge. If toner spills, immediately wipe it off with a soft, dry cloth. If MACHINE SETTING/TONER OUT STOP in the UTILITY menu is set to ON, the message TONER OUT/ CHANGE X TONER (where “X” indicates the color of the toner) appears when the toner cartridge is nearly empty. Follow the steps below to replace the toner cartridge.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 6. Open the front cover. Note: Before opening the front cover, open Tray 1 if it is not already open. 7. Check that the toner cartridge to be replaced has been moved to the front. Note: You can identify the toner cartridge by the color of the handle. Replacing Consumables Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 8. Pull down the handle on the toner cartridge until the toner cartridge is unlocked and moves out slightly toward you. Remove the toner cartridge. Note: Do not manually rotate the toner cartridge carousel. In addition, do not rotate the carousel with force, otherwise it may be damaged. Replacing Consumables Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Note: ❏ Do not touch the contact indicated in the illustration. ❏ Dispose of the empty toner cartridge according to your local regulations. Do not burn the toner cartridge. For details, refer to “About Toner Cartridges” on page 117. 9. Check the color of the new toner cartridge to be installed. 10. Remove the toner cartridge from the bag. 11. Shake the cartridge a few times to distribute the toner.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 12. Remove the cover from the toner roller. Note: Do not touch or scratch the toner roller. 13. Align the shaft on each end of the toner cartridge with its holders, and then insert the cartridge. Replacing Consumables Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Note: Before inserting the toner cartridge, make sure that the color of the toner cartridge to be installed is the same as the label on the toner cartridge carousel. Note: Do not touch the contact indicated in the illustration. 14. Press in the toner cartridge until it locks into place. Replacing Consumables Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 15. Close the front cover. 16. Press the Stop/Reset key to reset the machine and clear the indicator message. Note: The machine must complete a calibration cycle after a toner cartridge has been replaced. If you open the scanner unit or front cover before the machine is reset, the calibration stops, then starts over again after the cover is closed.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 4. Open the front cover. Note: Before opening the front cover, open Tray 1 if it is not already open. 5. Pull down the handle on the toner cartridge until the toner cartridge is unlocked and moves out slightly toward you. Remove the toner cartridge. Replacing Consumables Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Note: Do not manually rotate the toner cartridge carousel. In addition, do not rotate the carousel with force, otherwise it may be damaged. Note: Do not touch the contact indicated in the illustration. 6. Close the front cover. Note: To exit EJECT MODE, press the Stop/Reset key. 7. Follow the same procedure to remove the cartridges for the cyan, black, then yellow toners. 8. Press the Stop/Reset key to reset the machine.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 1. Open the scanner unit. Note: If there is paper in the output tray, remove it, and then fold up the output tray before opening the scanner unit. Note: Do not touch the wires and flat cable shown in the illustration. Replacing Consumables Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 2. Grab the handle and lift it up slightly to the back, and then slowly pull the photoconductor unit out vertically. Note: Dispose of the used photoconductor unit according to your local regulations. Do not burn the photoconductor unit. 3. Prepare the new photoconductor unit. Note: Do not touch the PC drum and the transfer belt on the photoconductor unit. Replacing Consumables Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 4. Slowly insert the new photoconductor unit vertically, and then push it slightly down toward you to finish installing the photoconductor unit. 5. Carefully close the scanner unit. Replacing Consumables Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Note: Do not touch the wires and flat cable shown in the illustration. Note: The machine must complete a calibration cycle after the photoconductor unit has been replaced. If you open the scanner unit or front cover before the machine is reset, the calibration stops, then starts over again after the cover is closed. Replacing Consumables Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Chapter 8 Maintenance Maintaining the Machine c Caution: Read all caution and warning labels carefully, making sure to follow any instructions contained in them. These labels are located on the inside of the machine’s covers and the interior of the machine body. Handle the machine with care to preserve its life. Abuse handling may cause damage and void your warranty.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide ❏ Always close the machine’s covers gently. Never subject the machine to vibration. ❏ Do not cover the machine immediately after using it. Turn it off and wait until it cools down. ❏ Do not leave the machine’s covers open for any length of time, especially in well-lit places; light may damage the toner cartridges. ❏ Do not open the machine during printing. ❏ Do not tap media stacks on the machine. ❏ Do not lubricate or disassemble the machine.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Cleaning the Machine c Caution: Be sure to turn off the machine and unplug the power cord before cleaning. However, be sure to turn on the machine when cleaning the print head window. Exterior ❏ Control Panel ❏ Machine Exterior ❏ Ventilation Grille ❏ Original Cover Pad M ❏ Original Window (a) Exposure Window (b) (only AcuLaser CX16NF) b a Maintenance Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Media Rollers The accumulation of paper dust and other debris on the media rollers can cause media-feeding problems. Cleaning the Media Feed Roller 1. Open the scanner unit. Note: If there is paper in the output tray, remove it, and then fold up the output tray before opening the scanner unit. Note: Do not touch the wires and flat cable shown in the illustration. Maintenance Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 2. Grab the handle and lift it up slightly to the back, and then slowly pull the photoconductor unit out vertically. Note: ❏ Do not touch the PC drum and the transfer belt on the photoconductor unit. ❏ Position the removed photoconductor unit horizontally as shown in the illustration below. Be sure to keep the photoconductor unit horizontal and place it where it will not become dirty.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 3. Clean the media feed rollers by wiping them with a soft, dry cloth. c Caution: The area around the fuser unit is extremely hot. Touching anything other than the indicated levers may result in burns. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention. Maintenance Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Note: Decreased print quality may result if the surface of the transfer roller is touched. Be careful not to touch the surface of the transfer roller. 4. Slowly insert the photoconductor unit vertically, and then push it slightly down toward you to finish reinstalling the photoconductor unit. Maintenance Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 5. Carefully close the scanner unit. Note: Do not touch the wires and flat cable shown in the illustration. Maintenance Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Cleaning the Media Feed Rollers for the ADF (AcuLaser CX16NF only) 1. Open the ADF feed cover. M 2. Clean the media feed rollers by wiping them with a soft, dry cloth. M 3. Close the ADF feed cover. M Maintenance Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Cleaning the Media Feed Rollers for Tray 2 (AcuLaser CX16NF only) Be sure to remove the duplex option before cleaning the media feed rollers for Tray 2. 1. If the duplex option is installed, remove it. Note: If the duplex option is not installed and the locking pins are installed at the back of Tray 2, remove the locking pins (one in each opening on the left and right sides at the back of Tray 2).
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 4. Clean the media feed rollers by wiping them with a soft, dry cloth. 5. Lift the machine and reinstall it on top of Tray 2. 6. Open Tray 1 and reattach the dust cover. 7. If you removed the duplex option in step 1, reinstall it. Note: If the duplex option is not to be installed, install the locking pins.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Cleaning the Media Feed Rollers for the attachment (AcuLaser CX16NF only) Be sure to remove the duplex option before cleaning the media feed rollers for the attachment. 1. If the duplex option is installed, remove it. 2. Remove the dust cover from Tray 1 and close the tray. 3. Lift the machine off of the attachment and temporarily place it on a sturdy flat surface. 4. Clean the media feed rollers by wiping them with a soft, dry cloth.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 5. Lift the machine and reinstall it on top of the attachment. 6. Open Tray 1 and reattach the dust cover. 7. If you removed the duplex option in step 1, reinstall it. Cleaning the Media Feed Rollers for the Duplex (AcuLaser CX16NF only) 1. Open the duplex door. Maintenance Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 2. Clean the feed rollers by wiping them with a soft, dry cloth. 3. Close the duplex door. Print Head Window Continuing to use this machine with a dirty print head window can cause print quality problems. Clearing the Print Head Window 1. With the main screen displayed, press the l key to display the PRINTER MODE screen. 2. Press the d key to select T/C CHANGE and then press the Select key. 3.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Note: It is not possible to exit P/H CLEAN MODE before the operation is finished (even if the Stop/Reset key is pressed). If the machine has incorrectly been switched to P/H CLEAN MODE, perform steps 4 through 7, then steps 11 through 16 (skipping steps 8 through 10) to exit P/H CLEAN MODE mode. 4. Open the front cover. Note: Before opening the front cover, open Tray 1 if it is not already open. Maintenance Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 5. The magenta toner cartridge has been moved to the position from where it can be replaced. Pull down the handle on the toner cartridge until the toner cartridge is unlocked and moves out slightly toward you. Remove the toner cartridge. Note: When the magenta toner cartridge is removed, a gap is created within the machine so that the print head window can easily be cleaned. Maintenance Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Note: Do not touch the contact indicated in the illustration. 6. Close the front cover. Note: The toner cartridge rotate within the machine. Maintenance Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 7. After the toner cartridges have finished rotating, open the scanner unit. Note: Do not touch the wires and flat cable shown in the illustration. Maintenance Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 8. Grab the handle and lift it up slightly to the back, and then slowly pull the photoconductor unit out vertically. Note: ❏ Do not touch the PC drum and the transfer belt on the photoconductor unit. ❏ Position the removed photoconductor unit horizontally as shown in the illustration below. Be sure to keep the photoconductor unit horizontal and place it where it will not become dirty.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 9. Clean the print head window by wiping it with a soft, dry cloth. c Caution: The area around the fuser unit is extremely hot. Touching anything other than the indicated levers may result in burns. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention. Maintenance Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Note: Decreased print quality may result if the surface of the transfer roller is touched. Be careful not to touch the surface of the transfer roller. 10. Slowly insert the photoconductor unit vertically, and then push it slightly down toward you to finish reinstalling the photoconductor unit. Maintenance Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 11. Close the scanner unit. Note: Do not touch the wires and flat cable shown in the illustration. 12. Press the Stop/Reset key. Maintenance Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 13. After the toner cartridges have finished rotating, open the front cover. 14. Align the shaft on each end of the toner cartridge with its holders, and then insert the cartridge. Maintenance Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Note: Do not touch the contact indicated in the illustration. 15. Press in the magenta toner cartridge until it locks into place. 16. Close the front cover. Maintenance Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Long-term storage of the printer If the printer will not be used for a month or more, install the protective materials onto the fuser unit. Maintenance Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Chapter 9 Troubleshooting Introduction This chapter provides information to aid you in resolving machine problems you may encounter, or at least guide you to the proper sources for help. Printing a Configuration Page 1. In the main screen, press the u or d key to select REPORT/STATUS, and then press the Select key. 2. Press the u or d key to select REPORT, and then press the Select key. 3.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Avoid... Media that is folded, wrinkled, or excessively curled. Double feeding (remove the media and fan the sheets—they may be sticking together). Loading more than one type/size/weight of media in a tray at the same time. Overfilling the trays. Allowing the output tray to overfill (the output tray has a 100 sheet capacity—misfeeding may occur if you allow more than 100 sheets of media to accumulate at one time).
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Media Misfeed Messages and Clearing Procedures Media Misfeed Message Page Reference CHECK TRAY1 PAPER This message appears in the following cases. LOAD PAPER (1xx) (PRESS START KEY) ❏ When no media is loaded in Tray 1 ❏ When a misfeed has occurred in Tray 1 With the first case, load media into the tray, and then press the Start key. With the second case, refer to “Clearing a Media Misfeed From Tray 1” on page 169.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Clearing a Media Misfeed in the Machine 1. Open the scanner unit. Note: If there is paper in the output tray, remove it, and then fold up the output tray before opening the scanner unit. Note: Do not touch the wires and flat cable shown in the illustration. Troubleshooting Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 2. Grab the handle and lift it up slightly to the back, and then slowly pull the photoconductor unit out vertically. Note: ❏ Do not touch the PC drum and the transfer belt on the photoconductor unit. ❏ Position the removed photoconductor unit horizontally as shown in the illustration below. Be sure to keep the photoconductor unit horizontal and place it where it will not become dirty.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 3. Push the fuser separator levers back as far as possible. c Caution: The area around the fuser unit is extremely hot. Touching anything other than the indicated levers may result in burns. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention. Troubleshooting Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 4. Remove any misfed media. Note: ❏ If a media misfeed occurs near the fuser unit, pull out the media from below the fuser unit, as shown in the illustration above. ❏ If the media cannot be removed from below the fuser unit, raise the fuser unit cover, and then remove the media from above the fuser unit. Troubleshooting Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide ❏ If you cannot remove paper jammed in the fuser unit, remove the fuser unit. M ❏ Remove the dust cover from Tray 1 and remove the media. Troubleshooting Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Note: ❏ Do not touch the surface of the fuser roller in the fuser unit. ❏ Do not touch the matching connectors of the fuser unit and the machine. Troubleshooting Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide ❏ Do not touch the paper exit sensor on the fuser unit. ❏ Decreased print quality may result if the surface of the transfer roller is touched. Be careful not to touch the surface of the transfer roller. Troubleshooting Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 5. Return the fuser separator levers to their original positions. 6. Slowly insert the photoconductor unit vertically, and then push it slightly down toward you to finish reinstalling the photoconductor unit. Troubleshooting Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 7. Carefully close the scanner unit. Note: Do not touch the wires and flat cable shown in the illustration. Troubleshooting Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Clearing a Media Misfeed From Tray 1 1. Remove the dust cover from Tray 1. 2. Carefully pull out the misfed media. M Note: If the media cannot be removed, instead of pulling it with extreme force, clear the media misfeed according to the procedure described in “Clearing a Media Misfeed in the Machine” on page 160. Troubleshooting Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 3. Reattach the dust cover. 4. Press the Start key. Clearing a Media Misfeed in Tray 2 (AcuLaser CX16NF only) 1. Pull out Tray 2 as far as possible. Troubleshooting Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 2. Lift up Tray 2 to remove it. 3. Remove any misfed paper. Note: If necessary, remove the dust cover from Tray 1 and close the tray. 4. Remove the lid from Tray 2, and then remove all paper from the tray. Troubleshooting Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 5. Fan the paper, and align its edges. 6. Press down the media pressure plate to lock it into place. 7. Load the media in Tray 2, and attach the lid. Troubleshooting Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 8. Reinsert Tray 2. 9. Open and close the scanner unit to clear the misfeed message. Troubleshooting Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Clearing a Media Misfeed from the ADF (AcuLaser CX16NF only) 1. Open the ADF feed cover. M 2. Remove the document from the ADF document feed tray. 3. Lift to open the ADF cover. Troubleshooting Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 4. Remove any misfed media. Note: If the edge of the white leading sheet in the ADF comes out, insert it as it was before. 5. Close the ADF cover. 6. Close the ADF feed cover. M Troubleshooting Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Clearing a Media Misfeed from the Duplex Option (AcuLaser CX16NF only) 1. Open the duplex cover. 2. Carefully pull out the misfed media. Note: ❏ Always remove the misfed media in the feed direction as shown only. Troubleshooting Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide ❏ If the media misfeed occurs at the bottom feed slot and the media does not stick out enough to be removed, turn the dial at the right in the direction of the arrow until the media can be pulled out. 3. Close the duplex cover. Solving Problems with Media Misfeeds Note: Frequent misfeeds in any area indicate that area should be checked, repaired, or cleaned.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Symptom Cause Solution Several sheets go through the machine together. The front edges of the media are not even. Remove the media and even up the front edges, then reload it. The media is moist from humidity. Remove the moist media and replace it with new, dry media. Scanner unit needs to be opened and closed again to reset the machine. Open and close the scanner unit again. Some media remains misfed in the machine.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Symptom Cause Solution Media is misfeeding. The media is not correctly positioned in the tray. Remove the misfed media and reposition the media properly in the tray. The number of sheets in the tray exceeds the maximum allowed. Remove the excess media and reload the correct number of sheets in the tray. The media guides are not correctly adjusted to the media size. Adjust the media guides in the Tray 1 to match the size of the media.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Solving Other Problems Symptom Cause Solution Machine power is not on. The power cord is not correctly plugged into the outlet. Turn off the machine, confirm that the power cord is correctly plugged into the outlet, and then turn on the machine. Something is wrong with the outlet connected to the machine. Plug another electrical appliance into the outlet and see whether it operates properly.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Symptom Cause Solution Printing takes too much time. The machine is set to a slow printing mode (for example, thick stock). It takes more time to print with special media. When using regular paper, make sure that the media type is set properly in the driver. The machine is set to power saving mode. It takes time for printing to start in power saving mode. The job is very complex. Wait. No action needed.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Symptom Cause Solution You are experiencing duplex problems. (AcuLaser CX16NF only) Media or settings are not correct. Make sure that you are using correct media. ❏ Only Letter/A4 plain paper can be autoduplexed. ❏ Do not duplex envelopes, labels, postcards, thick stock, letterheads, or plain paper with a size other than Letter/ A4. ❏ Make sure that you have not mixed media types in the tray.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Symptom Cause Solution When copying or scanning with the ADF, a horizontal or vertical band appears at the anterior or posterior end of the image or paper (5 to 6 mm). (AcuLaser CX16NF only) A malfunction may have occurred while paper was being transferred with the ADF. If a band appears in the copy after copying, select a copy density setting that is one level darker. Cannot copy with the ADF.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Symptom Cause Solution It takes a very long time to transfer scan data to the USB memory device. (AcuLaser CX16NF only) The response time may be slow depending on the USB memory device that is used. Wait until the transfer is finished. It is not possible to enter Scan mode or Fax mode. (Fax mode is only for AcuLaser CS16NF.) An error has occurred in Copy mode. Correct the cause of the error, and then enter a different mode.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Symptom Cause Solution Entire sheet is printed in black or color. One or more of the toner cartridges may be defective. Remove the toner cartridges and check for damage. If it is damaged, replace it. The photoconductor unit may be defective. Remove the photoconductor unit and check for damage. If it is damaged, replace it. The print head window is dirty. Clean the print head window. The copy density is set too light.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Symptom Cause Solution Image is blurred; background is lightly stained; there is insufficient gloss of the printed image. One or more of the toner cartridges may be defective. Remove the toner cartridges and check for damage. If it is damaged, replace it. The photoconductor unit may be defective. Remove the photoconductor unit and check for damage. If it is damaged, replace it. The original glass is dirty. Clean the original glass.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Symptom Cause Solution There are toner smudges or residual images. One or more of the toner cartridges are defective or installed incorrectly. Remove the toner cartridges and check for damage. If it is damaged, replace it. The temperature in the printer is high. Perform CALIBRATION in the MACHINE SETTING menu of the UTILITY menu. The media path is dirty with toner. Print several blank sheets and the excess toner should disappear.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Symptom Cause Solution Lateral lines or bands appear on image. The machine is not level. Place the machine on a flat, hard, level surface. The media path is dirty with toner. Print several sheets and the excess toner should disappear. One or more of the toner cartridges may be defective. Remove the toner cartridges and check for damage. If it is damaged, replace it. The photoconductor unit may be defective.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Symptom Cause Solution Thin white horizontal lines appear at intervals on images. Toner is not evenly adhering to the media. Perform IMAGE REFRESH. (Set MACHINE SETTING/IMAGE REFRESH in the UTILITY menu to YES.) Colors look drastically wrong. One or more of the toner cartridges may be defective. Remove the toner cartridges and verify that the toner is distributed evenly on each cartridge roller, and reinstall the toner cartridges.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Status, Error, and Service Messages Status, error, and service messages are displayed in the message window. They provide information about your machine and help you locate many problems. When the condition associated with a displayed message has changed, the message is cleared from the window. Status Messages This message... means... Do this...
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide This message... means... Do this... SEARCHING The machine is searching data. No action needed. SCANNING The machine is scanning the document. Warming Up The machine is warming up or AIDC is being performed. REFRESHING The printer is adjusting the toner distribution. PLEASE WAIT! Error Messages Note: For details on fax error messages, refer to the Facsimile User’s Guide. (AcuLaser CX16NF only) This message... means... Do this...
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide This message... means... Do this... COMMUNICATION ERROR While data was being sent in Scan mode, the connection to the server was interrupted. Check the settings specified in the NETWORK SETTING and E-MAIL SETTING menus, and then try sending the data again. The connection to the USB memory device was interrupted. Check the connection to the USB memory device, and then try sending the data again.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide This message... means... Do this... MEMORY FULL The machine has received more data than can be processed with its internal memory. Turn the machine off, and then, after a few seconds, turn it on again. Decrease the amount of data to be printed (for example, by decreasing the resolution), and then try printing again. NO NETWORK SETTING The network settings had not been completely specified when the machine was switched to Scan mode.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide This message... means... Do this... NOT REGISTERED No speed dial destination or group dial destination is registered. Directly type in the destination address for the scan data, or register a speed dial destination or group dial destination and try specifying the destination address again. Otherwise, no destination has been registered with the specified speed dial or group dial number. The output tray is full of paper.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide This message... means... Do this... RETURN xx ORIGINAL to ADF and PRESS START KEY After a media misfeed has been cleared from the ADF, the number of document pages to be reloaded into the ADF is indicated. Reload into the ADF the number of document pages indicated by xx, and then press the Start key. SERVER MEMORY FULL The memory of the SMTP server has become full.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide This message... means... Do this... USB Dev.Not support A USB device incompatible with this machine is connected. Disconnect the USB device from this machine. USB Hub Not support A USB hub is connected to this machine. This machine is not compatible with a USB hub. When connecting USB cables to this machine, do not use a USB hub. USB MEMORY FULL There is no space available on the USB memory device connected to this machine.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Service Messages These messages indicate a more serious fault that can only be corrected by a customer service engineer. If one of these messages appears, turn the machine off, then turn it on again. If the problem persists, contact your local vendor or authorized service provider. This service message... means... Do this... MACHINE TROUBLE An error has been detected with the item indicated “xxxx” in the service message. Reboot the machine.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Chapter 10 Installing Accessories (AcuLaser CX16NF only) Introduction Note: Any damage to the machine caused by the use of accessories not manufactured or supported by Epson will void your warranty. This chapter provides information about the following accessories. Tray 2 Duplex Option and Attachment Auto duplexing Note: The attachment is an interface unit for installing the duplex option on the machine.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Kit Contents ❏ 500-sheet paper cassette unit with a tray Installing Tray 2 Note: Since consumables are installed in the machine, be sure to keep the machine level when moving it in order to prevent accidental spills. 1. Turn off the machine and disconnect the power cord and interface cables. 2. Remove the dust cover from Tray 1. Close Tray 1 and the output tray. 3. Prepare the 500-sheet paper cassette unit.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 4. Lift the machine and place it on top of the 500-sheet paper cassette unit, making sure that the positioning pins on the 500-sheet paper cassette unit correctly fit into the holes on the bottom of the machine. w Warning: This machine weighs approximately 21 kg (46 lb) when it is fully loaded with consumables. 5. Open Tray 1 and reattach the dust cover. 6. Load paper into Tray 2. For details on loading paper, refer to “Tray 2” on page 62. 7.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 8. When installing Tray 2 without installing the duplex option, also install the locking pins (one in each opening on the left and right sides at the back of Tray 2). While holding the grip of the locking pin vertical, insert the locking pin into the opening on either the left or right side of the 500-sheet paper cassette unit and, while pushing it in, turn it to either the left or the right.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Kit Contents Duplex option Attachment Note: If Tray 2 is installed, it is not necessary to install the attachment. In this case, skip “Installing the Attachment”, and continue with “Installing the Duplex option” on page 203. Installing Attachment If the attachment is installed, the duplex option can be installed. (The attachment cannot be used by itself; it must be used together with the duplex option.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 3. Prepare the attachment. Note: Be sure to place the attachment on a level surface. 4. Lift the machine and place it on top of the attachment, making sure that the positioning pins on the attachment correctly fit into the holes on the bottom of the machine. w Warning: This machine weighs approximately 21 kg (46 lb) when it is fully loaded with consumables. 5. Open Tray 1 and reattach the dust cover. Next, install the duplex option.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 2. Remove the tape affixed to the rear cover. 3. If the locking pins are installed on the left and right side at the back of Tray 2, remove them. To remove a locking pin, turn it to either the left or the right so that its grip is vertical, and then pull out the locking pin to remove it. 4. Prepare the duplex option. Installing Accessories (AcuLaser CX16NF only) Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 5. Install the duplex option. Align the duplex option with its installation position, and then push down on the bottom of the duplex option until it locks into place. Note: When attaching the duplex option, attach the bottom of the option first. If the duplex option is attached incorrectly, it may be damaged. Installing Accessories (AcuLaser CX16NF only) Downloaded from ManualsPrinter.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide 6. Open the duplex cover. While holding the duplex option against the machine, tighten the screws inside the cover to complete the installation of the duplex option. 7. Reconnect all interface cables. 8. Reconnect the power cord, and turn on the machine. Note: Once you install the duplex option unit, do not use the printer without it. The gears at the openings of the printer may pinch your finger or catch your hair.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Appendix A Appendix Technical Specifications Model name AcuLaser CX16NF L622B AcuLaser CX16 L622A Type Desktop (Full color laser beam printer-based all-in-one) Document holder Stationary Developing system Mono component development system Fusing system Heat roller system Resolution 1200 dpi × 600 dpi or 600 dpi × 600 dpi First print Simplex First copy ❏ Monochrome 14 seconds for A4/Letter (plain paper) ❏ Full color 23 secon
AcuLaser CX16 Series Media sizes Printer / Copier / Scanner User’s Guide Tray 1 (Multipurpose tray) ❏ Paper width: 92 to 216 mm (3.6" to 8.5") ❏ Paper length: Plain paper: 195 to 356 mm (7.7" to 14.0") Thick stock 1/2: 184 to 297 mm (7.25" to 11.
AcuLaser CX16 Series Acoustic noise AcuLaser CX16NF Printer / Copier / Scanner User’s Guide Standby: 38 dB or less Printing: 49 dB or less Copying: 52 dB or less AcuLaser CX16 Standby: 38 dB or less Printing: 50 dB or less Copying: 50 dB or less External dimensions AcuLaser CX16NF Height: 432 mm (17.0") Width: 405 mm (15.9") Depth: 427 mm (16.8") AcuLaser CX16 Height: 375 mm (14.8") Width: 405 mm (15.9") Depth: 427 mm (16.8") Weight AcuLaser CX16NF 17.6 kg (without consumables) 20.
AcuLaser CX16 Series R&TTE directive 1999/5/EC (AcuLaser CX16NF only) Printer / Copier / Scanner User’s Guide ES203021-1 ES203021-2 ES203021-3 ES201187 EG201120 EN60950-1 ❏ For European users (AcuLaser CX16NF only): We, Seiko Epson Corporation, hereby declare that the equipment Model, L622B, is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide Index 2 D 2in1 copy...............................................................................81 Dial Register menu..............................................................44 Duplex copy.........................................................................86 Duplex printing...................................................................65 Duplex Unit with Attachment.........................................
AcuLaser CX16 Series M Machine Setting menu........................................................32 Maintenance.......................................................................132 Media Clearing misfeeds...........................................................158 Loading..............................................................................59 Preventing misfeeds.......................................................157 Media misfeed ADF......................................................
AcuLaser CX16 Series Register destination address.........................................106 Specify destination address.............................................99 Specify multiple destinations.......................................105 Scanner driver TWAIN driver (Macintosh)...........................................94 TWAIN driver (Windows).............................................90 WIA driver (Windows)...................................................92 Select media tray........................
