Setup guide
13
The edges of a document are not scanned.. . . . . . . . . . . . . . .412
The scanned area is inappropriate. . . . . . . . . . . . . . . . . . . . . .412
Document is not scanned or only a few dots appear as
the scanned image.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .413
A line of dots is always missing from the scanned
image.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .413
A line of dots always appears in the scanned image. . . . . . .413
Black vertical lines appear on the scanned image or
the image is all black.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .413
When scanning an original, straight lines in the image
come out jagged. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .414
The image is distorted or blurred. . . . . . . . . . . . . . . . . . . . . . .414
Colors are patchy or distorted at the edges of the image. . .415
The image is dark. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .415
Moiré (cross-hatch) patterns appear in the scanned
image.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .416
Poor character recognition during OCR scanning. . . . . . . . .417
The image is larger or smaller than the original.. . . . . . . . . .417
Scanned images cannot be printed or come out garbled
when printed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .417
Colors differ from the original.. . . . . . . . . . . . . . . . . . . . . . . . .418
Images cannot be located properly in the Thumbnail
preview.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .419
The scanned image differs from the original.. . . . . . . . . . . . .419
Color Matching Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .420
Colors on your monitor are different from those in
the original image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .420
Printed colors are different from those in the original
image.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .420
ADF Scanning Problems (Fax Model only) . . . . . . . . . . . . . . . . . . .421
A blank copy is output even though an original is set on
the Auto Document Feeder during scanning. . . . . . . . . . .421
You cannot scan using the Auto Document Feeder. . . . . . . .421
Paper jams in the Auto Document Feeder.. . . . . . . . . . . . . . .422
You cannot scan multiple documents. . . . . . . . . . . . . . . . . . .423