Setup guide

Troubleshooting 315
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Paper handling problems
The problem may be with your
application or interface cable.
Print out a status sheet by pressing the
Enter button on the control panel three
times. If a blank page is ejected, the
problem may be with the printer. Turn
off the printer and contact your dealer.
The printed image is light or faint
Cause What to do
Your paper may be moist or
damp.
Do not store your paper in a humid or
damp environment.
The Toner Save mode may be
on.
Turn off the Toner Save mode using the
printer driver or the printer’s control
panel menus.
There may be a problem with
the photoconductor unit.
Replace the photoconductor unit. See
“Photoconductor unit” on page 263.
The non-printed side of the page is dirty
Cause What to do
Toner may have spilled onto
the paper feed path.
Clean internal printer components by
printing three pages with only one
character per page.
Paper does not feed from the proper paper source
Cause What to do