Setup guide

314 Troubleshooting
Areas are missing in the printed image
Cause What to do
Your paper may be moist or
damp.
This printer is sensitive to moisture
absorbed by the paper. The higher the
moisture content in the paper, the
lighter the printout. Do not store paper
in a humid or damp environment.
You may not be using the
correct type of paper for your
printer.
If the surface of your paper is too rough,
printed characters may appear
distorted or broken. EPSON special
paper or smooth, high-quality copier
paper is recommended for best results.
See “Available Paper” on page 18 for
information on choosing paper.
Completely blank pages are output
Cause What to do
The printer may have loaded
more than one sheet at a time.
Remove the paper stack and fan it. Tap
it on a flat surface to even the edges.
Then reload the paper.
There may be no toner left in
the toner cartridge.
If the message appears on the LCD
panel or in the EPSON Status Monitor 3
window, it indicates that the amount of
toner is low. See “Toner cartridges” on
page 258 for information on replacing
the toner cartridges.
There may be a problem with
the photoconductor unit.
Replace the photoconductor unit. See
“Photoconductor unit” on page 263.