User`s guide

Message What You Can Do
RAM Error
Restart Printer
Error 116-320
Restart Printer
Remove the unsupported additional memory module. Contact customer sup-
port if this failure is repeated.
Contacting Service
When you call for printer service, be prepared to describe the problem you are experiencing or the
error message on the LCD panel.
You need to know the model type and serial number of your printer. See the label located inside the
side cover of your printer.
Getting Help
Epson provides several automatic diagnostic tools to help you produce and maintain print quality.
LCD Panel Messages
The LCD panel provides you with information and troubleshooting help. When an error or warning
condition occurs, the LCD panel displays a message informing you of the problem.
See Also:
“Understanding Printer Messages” on page 187
Status Monitor Alerts
The Status Monitor is a tool that is included on the Software Disc. It automatically checks the printer
status when you send a print job. If the printer is unable to print your job, the Status Monitor
automatically displays an alert on your computer screen to let you know that the printer needs
attention.
Epson AcuLaser C2900 Series User’s Guide
Troubleshooting 197
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