User`s guide

Problem Action
Part or the entire output is black.
Ensure Output Color is set to Color in the print driver. The following procedure
uses the PCL 6 driver as an example.
1. On the Image Options tab, ensure that the Output Color is set to Color.
If the problem persists, replace the drum cartridge if you have a spare cartridge.
Replace the drum cartridge if you have a spare cartridge.
See Also:
❏ “Replacing the Drum Cartridge” on page 210
❏ “Installing the Drum Cartridge” on page 212
If the problem persists, contact the Epson local representative office or an
authorised dealer.
Pitched Color Dots
Problem Action
The printed result has pitched color
dots.
Replace the drum cartridge if you have a spare cartridge.
See Also:
❏ “Replacing the Drum Cartridge” on page 210
❏ “Installing the Drum Cartridge” on page 212
If the problem persists, contact the Epson local representative office or an
authorised dealer.
Epson AcuLaser C2900 Series User’s Guide
Troubleshooting 171
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