User`s guide

Regi Jam (Exit Sensor On JAM)
Problem Action
Regi jam (Exit Sensor On JAM) occurs. Ensure that the drum cartridge is installed correctly.
If the problem persists, replace the drum cartridge if you have a spare cartridge as
instructed in “Replacing the Drum Cartridge” on page 210.
Replace the drum cartridge if you have a spare cartridge as instructed in “Replacing
the Drum Cartridge” on page 210.
If the problem persists, contact the Epson local representative office or an
authorised dealer.
Exit Jam (Exit Sensor Off JAM)
Problem Action
Exit jam (Exit Sensor Off JAM) occurs. Ensure that the fuser unit is installed correctly.
Replace the fuser unit.
If the problem persists, contact the Epson local representative office or an
authorised dealer.
Standard 250-Sheet Tray/Optional 250-Sheet Paper Cassette Unit Multi-feed Jam
Problem Action
Print media multiple feeds occur in the
standard 250-sheet tray or optional
250-sheet paper cassette unit.
Ensure that the tray is properly inserted.
If using coated paper, load coated paper one sheet at a time.
If using other type of print media, use print media that is not dump.
Load coated paper one sheet at a time.
If the problem persists, fan the print media.
Use print media that is not dump.
If the problem persists, fan the print media.
Fan the print media.
If the problem persists, wipe the feed roll in the tray where the multifeed occurred
with a cloth moistened with water.
Wipe the feed roll in the tray where the multifeed occurred with a cloth moistened
with water.
If the problem persists, contact the Epson local representative office or an
authorised dealer.
Epson AcuLaser C2900 Series User’s Guide
Troubleshooting 161
Downloaded from ManualsPrinter.com Manuals