User`s guide

Chapter 7
Troubleshooting
Clearing Jams
Careful selection of appropriate print media and proper loading allow you to avoid most jams.
See Also:
❏ “About Print Media” on page 67
❏ “Supported Print Media” on page 69
Note:
Before buying large quantities of any print media, it is recommended that you try a sample first.
Avoiding Jams
❏ Use only recommended print media.
❏ See “Loading Print Media in the Standard 250-Sheet Tray and the Optional 250-Sheet Paper
Cassette Unit” on page 73 and “Loading Print Media in the Single Sheet Feeder (SSF)” on page 78
to load print media properly.
❏ Do not overload the print media sources. Ensure that the print media stack height does not exceed
the maximum height indicated by the load-line labels in the tray.
❏ Do not load wrinkled, creased, damp, or curled print media.
❏ Flex, fan, and straighten print media before you load it. If a jam occurs with print media, try
feeding one sheet at a time through the single sheet feeder (SSF).
❏ Do not use print media that you have cut or trimmed.
❏ Do not mix print media sizes, weights, or types in the same print media source.
❏ Ensure that the recommended print side is face up when you load the print media in the standard
250-sheet tray and the optional 250-sheet paper cassette unit. Also, the recommended print side
should be face down when you use the SSF.
❏ Keep print media stored in an acceptable environment.
❏ Do not remove the feeding tray during a print job.
Epson AcuLaser C2900 Series User’s Guide
Troubleshooting 142
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