User’s Guide NPD4436-00 EN
Epson AcuLaser C2900 Series User’s Guide Contents Preface Copyright and Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 About License. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Epson AcuLaser C2900 Series User’s Guide Status Monitor (Windows Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Chapter 4 Network Basics Overview of Network Setup and Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Connecting Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Epson AcuLaser C2900 Series User’s Guide Capacity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Loading Print Media in the Standard 250-Sheet Tray and the Optional 250-Sheet Paper Cassette Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Loading Print Media in the Single Sheet Feeder (SSF). . . .
Epson AcuLaser C2900 Series User’s Guide Avoiding Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Identifying the Location of Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Clearing Paper Jams From the SSF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Epson AcuLaser C2900 Series User’s Guide Understanding Printer Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Contacting Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Epson AcuLaser C2900 Series User’s Guide Removing the Optional Duplex Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 Removing the Optional 250-Sheet Paper Cassette Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232 Appendix A Where To Get Help Contacting Epson Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235 Before Contacting Epson. . .
Epson AcuLaser C2900 Series User’s Guide Preface Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein.
Epson AcuLaser C2900 Series User’s Guide Copyright © 2011 Seiko Epson Corporation. All rights reserved.
Epson AcuLaser C2900 Series User’s Guide About License RSA BSAFE RSA BSAFE software, produced by RSA Security Inc., has been installed on this printer. DES This product includes software developed by Eric Young. (eay@mincom.oz.au) AES Copyright© 2003, Dr BrianGladman, Worcester, UK. All rights reserved. This product uses published AES software provided by Dr Brian Gladmanunder BSD licensing terms. TIFF(libtiff) LibTIFFCopyright© 1988-1997 SamLeffler Copyright© 1991-1997 Silicon Graphics, Inc.
Epson AcuLaser C2900 Series User’s Guide Using This Guide Conventions 1. In this guide, personal computers and workstations are collectively called “computers”. 2. The following terms are used throughout this guide: Important: Important information that must be read and followed. Note: Additional information that merits emphasis. See Also: References within this guide. Product Features Features This section describes the product features and indicates their links.
Epson AcuLaser C2900 Series User’s Guide 2 Sided Print (Duplex Print) Using the Stored Print Function (Stored Print) 2 Sided Print is to print two or more pages on the front and back side of a single sheet of paper. This feature allows you to reduce the paper consumption. The Stored Print feature allows you to temporarily store your print data in the printer memory and output it later. You can effectively manage your time when you print confidential data or large-volume data at off-peak hours.
Epson AcuLaser C2900 Series User’s Guide Chapter 1 Specifications Specifications Items Description Type Console Printing method Laser Xerography Important: Laser + electrophotographic system Fusing system Thermal fusing system Continuous print speed*1 A4 plain paper Color 1 Sided*2: 23 sheets/min; 2 Sided*3: 16 pages/min Monochrome 1 Sided: 23 sheets/min; 2 Sided: 16 pages/min Important: *1 Print speed may decrease due to factors such as paper type, paper size, and printing conditions.
Epson AcuLaser C2900 Series User’s Guide Items Description Paper Type Plain Paper, Card Stock (Thin/Thick), Envelope, Labels (Normal/Thick), Letterhead, Glossy Paper (Normal/Thick), Pre-Punched, Colored Paper, Special Important: Paper capacity ❏ Use only the recommended paper. Using paper other than that recommended for the printer can cause printing problems. Do not use special ink jet paper.
Epson AcuLaser C2900 Series Items Description Supported OS Standard: PCL6 and PostScript drivers User’s Guide ® Windows® XP, Microsoft Windows Server 2003, ® ® Microsoft Windows Server 2008, ® ® Microsoft Windows Vista , ® ® Microsoft Windows 7, ® ® Microsoft Windows XP x64, ® ® Microsoft Windows Server 2003 x64, ® ® Microsoft Windows Server 2008 x64, ® ® Microsoft Windows Vista x64, ® ® Microsoft Windows Server 2008 R2 x64, ® ® Microsoft Windows 7 x64, ® ® Mac OS X 10.4 – 10.
Epson AcuLaser C2900 Series User’s Guide Items Description Weight Main Unit: 18.
Epson AcuLaser C2900 Series User’s Guide Chapter 2 Basic Operation Main Components This section provides an overview of your Epson AcuLaser C2900 Series.
Epson AcuLaser C2900 Series User’s Guide Rear View 1 6 2 5 4 3 1 USB Port 2 Ethernet Port 3 Power Switch 4 Power Connector 5 Security Slot 6 Control Board Cover Operator Panel The operator panel has a liquid crystal display (LCD) and buttons. 1 2 3 4 5 6 OK C 10 M Y 9 K 8 7 1.
Epson AcuLaser C2900 Series User’s Guide ❏ Displays various settings, instructions, and error messages. 2. (Back) button ❏ Switches to the Print mode from the top menu of the Menu mode. ❏ Returns to the upper hierarchy of the menu from the submenu of the Menu mode. 3. buttons ❏ Scrolls through menus or items in the Menu mode. To enter numbers or passwords, press these buttons. 4. buttons ❏ Selects submenus or setting values in the Menu mode. 5.
Epson AcuLaser C2900 Series User’s Guide Attach the Kensington lock to the security slot on your printer. * Security slot For details, see the operating instructions supplied with the Kensington lock. Preparing Printer Hardware 1. Open the side cover. 2. Completely pull out the eight yellow ribbons.
Epson AcuLaser C2900 Series User’s Guide 3. Push and slide the latches of the four toner cartridges to the locked position. 4. Close the side cover. Installing Optional Accessories You can make the printer more functional by installing the optional accessories. This section describes how to install the printer’s options such as the additional memory module, optional duplex unit and optional 250-sheet paper cassette unit.
Epson AcuLaser C2900 Series User’s Guide 1. Turn off the printer. 2. Turn the screw on the control board cover counterclockwise, and open the cover. Note: Loosen the screw. You do not need to remove the screw. 3. Align the connector of the memory module with the slot and insert the memory module into the slot.
Epson AcuLaser C2900 Series User’s Guide 4. Push the memory module firmly into the slot. Note: Ensure that the memory module is firmly fixed in the slot and does not move easily. 5. Close the control board cover, and turn the screw clockwise. 6. Turn on the printer. 7. Print the Printer Settings page to confirm that the newly installed memory module is detected by the printer. a Press the (Menu) button. b Select Report/List, and then press the button.
Epson AcuLaser C2900 Series User’s Guide If the memory capacity has not increased, turn off the printer, unplug the power cord, and re-install the memory module. 9. If you installed the additional memory module after installing the print driver, update your driver by following the instructions for the operating system you are using. If the printer is on a network, update the driver for each client.
Epson AcuLaser C2900 Series User’s Guide If the printer information is not updated automatically after clicking Get Information from Printer, follow these steps: 1. Click the Options tab, and then select Memory Capacity in Items. 2. Select the total amount of the installed printer memory in Memory Capacity. 3. Click Apply, and then click OK. 4. Close the Printers and Faxes (, Printers, or Devices and Printers) folder. Installing the Optional Duplex Unit 1.
Epson AcuLaser C2900 Series User’s Guide 3. Push the side button to open the front cover. 4. Remove the connector cap. Important: Make sure to remove the cap that is attached to the printer. Installing the optional duplex unit without removing the cap may result in damage or malfunction of the printer. 5. Face the connectors of the optional duplex unit over the slots and push the optional duplex unit into them.
Epson AcuLaser C2900 Series User’s Guide 6. Close the front cover. 7. Reconnect the power cord to the power connector and turn on the printer. 8. If you installed the optional duplex unit after installing the print driver, update your driver by following the instructions for each operating system. If the printer is on a network, update the driver for each client. Updating Your Driver to Detect Optional Duplex Unit ® ® The following procedure uses Microsoft Windows and the PCL 6 driver as an example.
Epson AcuLaser C2900 Series Windows Vista/ Windows Vista x64 User’s Guide 1. Click Start — Control Panel — Hardware and Sound — Printers. 2. Right-click the printer icon of the Epson AcuLaser C2900 Series and select Properties. 3. Click the Options tab, and then click Get Information from Printer. 4. Click Apply, and then click OK. 5. Close the Printers folder. Windows Server 2008/ Windows Server 2008 x64 1. Click Start — Control Panel — Printers. 2.
Epson AcuLaser C2900 Series User’s Guide Installing the Optional 250-Sheet Paper Cassette Unit 1. Turn off the printer. 2. Disconnect the power cord from the power connector on the rear of the printer. 3. Remove the tape and the bag holding the screws. 4. Place the optional 250-sheet paper cassette unit in the location that the printer is located. 5. Pull the standard 250-sheet tray out of the printer about 200 mm. Hold the standard 250-sheet tray with both hands, and remove it from the printer.
Epson AcuLaser C2900 Series User’s Guide 6. Lift the printer and align the five guide pins of the optional 250-sheet paper cassette unit with the holes at the bottom of the printer. Gently lower the printer onto the optional 250-sheet paper cassette unit. c Caution: Two people are required to lift the printer. c Caution: Be careful not to pinch your fingers when lowering the printer onto the optional 250-sheet paper cassette unit. 7.
Epson AcuLaser C2900 Series User’s Guide 8. Insert the standard 250-sheet tray into the printer, and push until it stops. Important: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. 9. Reconnect all cables into the rear of the printer and turn on the printer. Note: The printer will automatically detect the attached tray but will not detect the paper type. 10.
Epson AcuLaser C2900 Series b Select Tray Settings, and then press the c Select Tray 2, and then press the User’s Guide button. button. d Select Paper Type, and then press the button. e Select the paper type for the optional 250-sheet paper cassette unit, and then press the button. 13. If you installed the optional 250-sheet paper cassette unit after installing the print driver, update your driver by following the instructions for each operating system.
Epson AcuLaser C2900 Series Windows XP/ Windows XP x64/ Windows Server 2003/ Windows Server 2003 x64 User’s Guide 1. Click Start (start for Windows XP) — Printers and Faxes. 2. Right-click the printer icon of the Epson AcuLaser C2900 Series and select Properties. 3. Click the Options tab, and then click Get Information from Printer. 4. Click Apply, and then click OK. 5. Close the Printers and Faxes folder.
Epson AcuLaser C2900 Series User’s Guide Power Saver Mode The printer has a power saving feature that reduces power consumption during periods of inactivity. This feature operates in two modes: the Low Power mode and Sleep mode. As delivered, the printer switches to the Low Power mode three minutes after the last print job is printed. The printer then switches to the Sleep mode after another six minutes of inactivity. When the printer is in the Low Power mode, the LCD backlight turns off.
Epson AcuLaser C2900 Series User’s Guide Chapter 3 Printer Management Software Print Drivers To access all of your printer’s features, install the print drivers from the Software Disc. ❏ The print drivers enable your computer and printer to communicate and provide access to your printer features. EpsonNet Config This section provides information on EpsonNet Config, a hyper text transfer protocol (HTTP)-based web page service that is accessed through your web browser.
Epson AcuLaser C2900 Series User’s Guide Note: The default ID and password are both blank (NULL). 7. In the Administrator Password and Re-enter Password fields, enter a password for the administrator. 8. In the Maximum Login Attempts field, enter the number of login attempts allowed. 9. Click Apply. Your new password has been set and anyone with the administrator name and password can log in and change the printer configuration and settings.
Epson AcuLaser C2900 Series User’s Guide The Status Settings dialog box appears. 3. Select the Pop up setting tab, and then select the type of the pop-up from Auto start setup. You can also check the toner level of your printer. The Status Monitor is installed with your Epson print driver.
Epson AcuLaser C2900 Series User’s Guide Chapter 4 Network Basics Overview of Network Setup and Configuration To set up and configure the network: 1. Connect the printer to the network using the recommended hardware and cables. 2. Turn on the printer and the computer. 3. Print the Printer Settings page and keep it for referencing network settings. 4. Install the driver software on the computer from the Software Disc.
Epson AcuLaser C2900 Series Ethernet User’s Guide 10 Base-T/100 Base-TX/1000 Base-TX 1 2 1 USB port 2 Ethernet port Connecting Printer to Computer or Network Connect the printer via Ethernet or USB. A USB connection is a direct connection and is not used for networking. An Ethernet connection is used for networking. Hardware and cabling requirements vary for the different connection methods. Ethernet cable and hardware are generally not included with your printer and must be purchased separately.
Epson AcuLaser C2900 Series User’s Guide USB Connection A local printer is directly connected to your computer using the USB cable. If your printer is connected to a network instead of your computer, skip this section and go to “Network Connection” on page 41. To connect the printer to a computer: 1. Connect the smaller USB connector into the USB port on the rear of the printer. Note: Ensure that you match the USB symbol on the cable to the USB symbol on the printer. 2.
Epson AcuLaser C2900 Series User’s Guide Network Connection To connect the printer to a network: 1. Connect an Ethernet cable. To connect the printer to the network, connect one end of the Ethernet cable into the Ethernet port on the rear of the printer, and the other end to a LAN drop or hub. Setting the IP Address TCP/IP and IP Addresses If your computer is on a large network, contact your network administrator for the appropriate TCP/ IP addresses and additional system settings information.
Epson AcuLaser C2900 Series User’s Guide Many networks have a Dynamic Host Configuration Protocol (DHCP) server. A DHCP server automatically programs an IP address into every computer and printer on the network that is configured to use DHCP. A DHCP server is built into most cable and Digital Subscriber Line (DSL) routers. If you use a cable or DSL router, see your router’s documentation for information on IP addressing.
Epson AcuLaser C2900 Series 4. Select TCP/IP, and then press the 5. Select IPv4, and then press the User’s Guide button. button. 6. Select Get IP Address, and then press the button. 7. Select DHCP / Autonet, and then press the button. Using EpsonNet Config To turn on/off the DHCP protocol: 1. Launch your web browser. 2. Enter the IP address in the browser’s Address field, and then press the Enter key. 3. Select Properties. 4. Select the Protocol Settings folder on the left navigation panel. 5.
Epson AcuLaser C2900 Series User’s Guide 1. Turn on the printer. Ensure that Ready message appears on the LCD panel. 2. On the operator panel, press the (Menu) button. 3. Select Admin Menu, and then press the button. 4. Select Wired Network, and then press the 5. Select TCP/IP, and then press the 6. Select IPv4, and then press the button. button. 7. Select Get IP Address, and then press the 8. Select Panel, and then press the button. button. button. 9.
Epson AcuLaser C2900 Series User’s Guide The cursor moves to the next octet. 18. Repeat steps 16 to 17 to set subnet mask, and then press the button. 19. Ensure that the message Restart Printer to apply setting appears, and then press any button. 20. Press the button to select Gateway Address, and then press the button. The cursor is located at the first octet of the gateway address. 21. Specify the value of the gateway address using the 22. Press the or button. button.
Epson AcuLaser C2900 Series User’s Guide 2. Enter cmd, and then click OK. A black window is displayed. 3. Enter ping xx.xx.xx.xx (where xx.xx.xx.xx is the IP address of your printer), and then press the Enter key. 4. Reply from the IP address denotes printer is active on the network. See Also: “Printing and Checking the Printer Settings Page” on page 46 Printing and Checking the Printer Settings Page Print the Printer Settings page and check your printer’s IP address by using the operator panel. 1.
Epson AcuLaser C2900 Series User’s Guide The Operator Panel 1. Press the (Menu) button. 2. Select Report/List, and then press the button. 3. Select Printer Settings, and then press the button. The Printer Settings page is printed. 4. Find the IP address under Network (Wired) on the Printer Settings page. If the IP address is 0.0.0.0, wait for a few minutes to resolve the IP address automatically, and then print the Printer Settings page again.
Epson AcuLaser C2900 Series User’s Guide 2. In the Search box, enter firewall and then press the Enter key. In the list, click Turn Windows Firewall on or off and then follow the instructions on the screen. Enable the firewall after the installation of the Epson printer software is complete. Inserting the Software Disc For Installing PCL Print Driver 1. Insert the Software Disc into your computer to start Easy Install.
Epson AcuLaser C2900 Series User’s Guide 6. Click Connect via USB. 7. Follow the procedures described in the Help to install the print driver. USB Printing A personal printer is a printer attached to your computer or a print server using a USB. If your printer is attached to a network and not your computer, see “Network Connection Setup” on page 49. For Installing PostScript Print Driver Windows users should read the PostScript User's Guide for information on how to install the print driver.
Epson AcuLaser C2900 Series User’s Guide 6. Select Standard or Custom setup. 7. Follow the on-screen instructions to install the print driver. For installing PostScript print driver Windows users should read the PostScript User's Guide for information on how to install the print driver. Setting Up for Shared Printing You can share your new printer on the network using the Software Disc that comes with your printer, or using Microsoft peer-to-peer method.
Epson AcuLaser C2900 Series User’s Guide For Windows Vista and Windows Vista 64-bit Edition 1. Click Start — Control Panel — Hardware and Sound — Printers. 2. Right-click the printer icon and select Sharing. 3. Click Change sharing options. The message Windows needs your permission to continue appears. 4. Click Continue. 5. Select the Share this printer check box, and then enter a name in Share name. 6.
Epson AcuLaser C2900 Series User’s Guide 3. On the Sharing tab, select the Share this printer check box, and then enter a name in Share name text box. 4. Click Additional Drivers and select the operating systems of all network clients that print to the printer. 5. Click OK. 6. Click Apply, and then click OK. To confirm that the printer is properly shared: ❏ Ensure that the printer object in the Printers, Printers and Faxes or Devices and Printers folder is shared.
Epson AcuLaser C2900 Series User’s Guide 4. Select A network printer, or a printer attached to another computer, and then click Next. If the printer is not listed, enter the path to the printer in the text box. For example:\\[server host name]\[shared printer name] The server host name is the name of the server computer that identifies it on the network. The shared printer name is the name assigned during the server installation process. 5. Click Browse for a printer, and then click Next. 6.
Epson AcuLaser C2900 Series User’s Guide 2. Click Add a Printer to launch the Add Printer wizard. 3. Select Add a network, wireless or Bluetooth printer, and then click Next. If the printer is listed, select the printer and click Next, or select The printer that I want isn’t listed and enter the path of the printer in Select a shared printer by name and click Next.
Epson AcuLaser C2900 Series User’s Guide 2. Click Add a Printer to launch the Add Printer wizard. 3. Select Add a network, wireless or Bluetooth printer, and then click Next. If the printer is listed, select the printer and click Next, or select The printer that I want isn’t listed and enter the path to the printer in Select a shared printer by name and click Next.
Epson AcuLaser C2900 Series User’s Guide 6. Select Yes if you want this printer to be set as the default printer, and then click Next. 7. Click Print a test page if you want to verify installation. 8. Click Finish. When a test page prints successfully, installation is complete. Installing Print Driver on Computers Running Mac OS X For information on how to install the print driver, refer to the PostScript User's Guide.
Epson AcuLaser C2900 Series User’s Guide Installation starts. When the installation is complete, the window is automatically closed. For SUSE Linux Enterprise Desktop 10 1. Double-click Epson-AcuLaser_C2900-x.x-y.noarch.rpm in the Software Disc. 2. Enter the administrator password, and click Install. Installation starts. When the installation is complete, the window is automatically closed. For SUSE Linux Enterprise Desktop 11 1. Double-click Epson-AcuLaser_C2900-x.x-y.noarch.rpm in the Software Disc.
Epson AcuLaser C2900 Series User’s Guide You can optionally specify the location and description of the printer for further information. For network connections: a Select LPD/LPR Host or Printer from the Device menu, and click Continue. b Enter the IP address of the printer in Device URI. c Format: lpd://xxx.xxx.xxx.xxx (the IP address of the printer) For USB connections with Red Hat Enterprise Linux 4 WS: a Select USB Printer #1 from the Device menu.
Epson AcuLaser C2900 Series User’s Guide a Click Add. b Select Network Printers as Printer Type, and click Next. c Select the Print via LPD-Style Network Server as Printer Type, and click Next. d Enter the IP address of the printer in Host name of the printer server. e Enter the name of the printer queue in Name of the remote queue, and click Next. f Enter the printer name in Name for printing. Note: The Description of Printer and Location of Printer do not have to be specified.
Epson AcuLaser C2900 Series User’s Guide The Printer Configurations dialog box opens. For network connections: a Click Add. The Add New Printer Configuration dialog box opens. b Click Connection Wizard. The Connection Wizard dialog box opens. c Select Line Printer Daemon (LPD) Protocol from Access Network Printer or Printserver Box via. d Enter the IP address of the printer in IP Address or Host Name:. e Select Epson in Select the printer manufacturer:. f Click OK.
Epson AcuLaser C2900 Series User’s Guide b Select Epson AcuLaser C2900 v3018.102 PS [Epson/AcuLaser_C2900.ppd.gz] from the Search for Drivers: list. Note: You can specify the printer name in Set Name:. Setting the Default Queue For Red Hat Enterprise Linux 4 WS/5 Client 1. Select Applications — System Tools — Terminal. 2. Enter the following command in the terminal window. su (Enter the administrator password) lpadmin -d (Enter the queue name) For SUSE Linux Enterprise Desktop 10 1.
Epson AcuLaser C2900 Series User’s Guide 2. Enter the administrator password. YaST Control Center is activated. 3. Select Hardware on YaST Control Center, and select Printer. The Printer Configurations dialog box opens. 4. Click Edit. A dialog box to modify the specified queue opens. 5. Confirm that the printer you want to set is selected in the Connection list. 6. Select the Default Printer check box. 7. Confirm the settings, and click OK.
Epson AcuLaser C2900 Series User’s Guide 2. Enter http://localhost:631/admin in Location, and press the Enter key. 3. Enter root as the user name, and enter the administrator password. The CUPS window appears. Note: Set the password for authority as the printer administrator before setting the printer queue. If you have not set it, go to “Setting the Password for Authority as the Printer Administrator” on page 64. 4. Click Manage Printers. 5. Specify the required settings, and click Continue.
Epson AcuLaser C2900 Series User’s Guide Setting the Password for Authority as the Printer Administrator For SUSE Linux Enterprise Desktop 10 and 11, you must set the password for authority as the printer administrator to do operations as the printer administrator. For SUSE Linux Enterprise Desktop 10 1. Select Computer — More Applications... and select Konsole on the Application Browser. 2. Enter the following command in the terminal window.
Epson AcuLaser C2900 Series User’s Guide su (Enter the administrator password) /usr/sbin/lpadmin -x (Enter the print queue name) 3. Repeat the command above for all queues for the same model. 4. Enter the following command in the terminal window. su (Enter the administrator password) rpm -e Epson-AcuLaser_C2900 The print driver is uninstalled. For SUSE Linux Enterprise Desktop 10 1. Select Computer — More Applications... and select Konsole on the Application Browser. 2.
Epson AcuLaser C2900 Series User’s Guide 2. Enter the following command in the terminal window to delete the print queue. su (Enter the administrator password) /usr/sbin/lpadmin -x (Enter the print queue name) 3. Repeat the command above for all queues for the same model. 4. Enter the following command in the terminal window. su (Enter the administrator password) rpm -e Epson-AcuLaser_C2900 The print driver is uninstalled.
Epson AcuLaser C2900 Series User’s Guide Chapter 5 Printing Basics About Print Media Using paper that is not appropriate for the printer can cause paper jams, image quality problems, or printer failure. To achieve the best performance from your printer, we recommend you to use only the paper described in this section. When using paper other than that recommended, contact the Epson local representative office or an authorised dealer.
Epson AcuLaser C2900 Series User’s Guide See Also: ❏ “Loading Print Media in the Standard 250-Sheet Tray and the Optional 250-Sheet Paper Cassette Unit” on page 73 ❏ “Loading Envelope in the Standard 250-Sheet Tray” on page 75 ❏ “Loading Print Media in the Single Sheet Feeder (SSF)” on page 78 ❏ “Loading Envelope in the Single Sheet Feeder (SSF)” on page 79 ❏ “Printing on Custom Size Paper” on page 96 Print Media That Can Damage Your Printer The following paper types are not recommended for use with the
Epson AcuLaser C2900 Series User’s Guide Supported Print Media Using unsuitable print media may lead to paper jams, poor print quality, breakdown and damage to your printer. To use the features of this printer effectively, use the suggested print media that is recommended here. Important: The toner may come off the print media, if it gets wet by water, rain, steam and so on. For details, contact the Epson local representative office or an authorised dealer.
Epson AcuLaser C2900 Series User’s Guide Single Sheet Feeder (SSF) Paper Size A4 SEF (210 × 297 mm) A5 SEF (148 × 210 mm) B5 SEF (182 × 257 mm) Letter SEF (8.5 × 11 inches) Folio SEF (8.5 × 13 inches) Legal SEF (8.5 × 14 inches) Executive SEF (7.25 × 10.5 inches) Com-10 SEF (4.125 × 9.5 inches) Monarch Envelope SEF (3.875 × 7.5 inches) DL Envelope SEF (110 × 220 mm) C5 Envelope SEF (162 × 229 mm) Custom Size: Width: 76.2–215.9 mm (3–8.5 inches) Length: 127–355.
Epson AcuLaser C2900 Series User’s Guide Standard 250-Sheet Tray Paper Size A4 SEF (210 × 297 mm) A5 SEF (148 × 210 mm) B5 SEF (182 × 257 mm) Letter SEF (8.5 × 11 inches) Folio SEF (8.5 × 13 inches) Legal SEF (8.5 × 14 inches) Executive SEF (7.25 × 10.5 inches) Com-10 SEF (4.125 × 9.5 inches) Monarch Envelope SEF (3.875 × 7.5 inches) Monarch Envelope LEF (7.5 × 3.8 inches) DL Envelope SEF (110 × 220 mm) DL Envelope LEF (220 × 110 mm) C5 Envelope SEF (162 × 229 mm) Custom Size: Width: 76.2–215.9 mm (3–8.
Epson AcuLaser C2900 Series User’s Guide Optional 250-Sheet Paper Cassette Unit Paper Size A4 SEF (210 × 297 mm) A5 SEF (148 × 210 mm) B5 SEF (182 × 257 mm) Letter SEF (8.5 × 11 inches) Folio SEF (8.5 × 13 inches) Legal SEF (8.5 × 14 inches) Executive SEF (7.25 × 10.5 inches) Paper Type (Weight) Plain Letterhead Hole Punched Colored Loading Capacity 250 sheets of standard paper Note: SEF and LEF indicate the paper feed direction; SEF stands for short-edge feed. LEF stands for long-edge feed.
Epson AcuLaser C2900 Series User’s Guide Before loading any print media, identify the recommended print side of the print media. This information is usually indicated on the print media package. Capacity The standard 250-sheet tray and optional 250-sheet paper cassette unit can hold: ❏ 250 sheets of the standard paper. The SSF can hold: ❏ 1 sheet of the standard paper.
Epson AcuLaser C2900 Series User’s Guide 2. Adjust the paper guides. Note: Extend the rear side of the tray when you load Legal size paper. 3. Before loading the print media, flex the sheets and fan them. Straighten the edges of the stack on a level surface. 4. Load the print media into the tray with the recommended print side facing up. Note: ❏ Do not exceed the maximum fill line in the tray. Overfilling the tray may cause paper jams. ❏ When loading coated paper, load coated paper one sheet at a time.
Epson AcuLaser C2900 Series User’s Guide 5. Align the width guides against the edges of the paper. Note: When loading user-specified print media, adjust the width guides and slide the extendable part of the tray by pinching the length guide and sliding it until it rests lightly against the edge of the paper. 6. After confirming that the guides are securely adjusted, insert the tray into the printer. 7. On the operator panel, select the desired paper size, and then press the 8.
Epson AcuLaser C2900 Series User’s Guide Note: If you do not load envelopes in the standard 250-sheet tray right after they have been removed from the packaging, they may bulge. To avoid jams, flatten them as shown below before loading the envelopes in the tray. Com-10 Load the envelopes short edge feed with the flaps closed and the print side up. Ensure that the flaps come at the right when you face towards the printer.
Epson AcuLaser C2900 Series User’s Guide Load the envelopes short edge feed with the flaps closed and the print side up. Ensure that the flaps come at the right when you face towards the printer. OR Load the envelopes long edge feed with the flaps open and the print side up. Ensure that the flaps come at the top when you face towards the printer. C5 Load the envelopes short edge feed with the flaps closed and the print side up. Ensure that the flaps come at the bottom when you face towards the printer.
Epson AcuLaser C2900 Series User’s Guide Loading Letterhead in the Standard 250-Sheet Tray and the Optional 250-Sheet Paper Cassette Unit When you use the standard 250-sheet tray and optional 250-sheet paper cassette unit, letterhead and hole punched paper enter the printer with the print side facing up. Loading Print Media in the Single Sheet Feeder (SSF) 1. Adjust the width guides to the print media’s width. 2.
Epson AcuLaser C2900 Series User’s Guide Note: ❏ Do not force the print media into the SSF. ❏ Load letterhead face down, with the top of the sheet entering the printer first. ❏ If you experience problems with paper feed, turn the paper around. Loading Envelope in the Single Sheet Feeder (SSF) Com-10, Monarch, or DL To load an envelope into the SSF, insert the envelope short edge feed with the flap closed and the print side down. Ensure that the flap comes at the right when you face towards the printer.
Epson AcuLaser C2900 Series User’s Guide C5 To load an envelope into the SSF, insert the envelope short edge feed with the flap open and the print side down. Ensure that the flap comes at the bottom when you face towards the printer. OR Important: Never use envelopes with windows, coated linings, or self-stick adhesives. These lead to paper jams and can cause damage to the printer. Note: ❏ Ensure that you load an envelope with the flap completely opened.
Epson AcuLaser C2900 Series User’s Guide Loading Letterhead in the Single Sheet Feeder (SSF) When you use the SSF letterhead enters the printer first with the print side facing down. Using the Single Sheet Feeder (SSF) ❏ Load only one size and type of print media during a single print job. ❏ To achieve the best possible print quality, use only high-quality print media that is designed for use in laser printer. For more guidelines on print media, see “Print Media Usage Guidelines” on page 67.
Epson AcuLaser C2900 Series User’s Guide See Also: “Understanding the Printer Menus” on page 104 Setting Paper Sizes 1. On the operator panel, press the (Menu) button. 2. Select Tray Settings, and then press the button. 3. Select Tray 1 or Tray 2, and then press the 4. Select Paper Size, and then press the button. button. 5. Select the correct paper size for the print media loaded, and then press the button.
Epson AcuLaser C2900 Series User’s Guide Sending a Job to Print To support all of the printer features, use the print driver. When you choose Print from a software program, a window representing the print driver opens. Select the appropriate settings for the specific job that you are sending to print. Print settings selected from the driver override the default menu settings selected from the operator panel.
Epson AcuLaser C2900 Series User’s Guide Canceling a Job From the Computer Running Windows Canceling a Job From the Taskbar When you send a job to print, a small printer icon appears in the bottom right corner of the taskbar. 1. Double-click the printer icon. A list of print jobs appears in the printer window. 2. Select the job you want to cancel. 3. Press Delete key on the keyboard. Canceling a Job From the Desktop 1. Click start — Printers and Faxes (for Windows XP).
Epson AcuLaser C2900 Series User’s Guide ❏ “Secure Print” on page 85 ❏ “Sample Print” on page 85 Note: ❏ Stored Print function is available when: ❏ The additional memory module is installed. ❏ The RAM disk is enabled in the operator panel menu. ❏ RAM Disk is set to Available in the print driver. ❏ The data in memory is cleared when the printer is turned off. Secure Print You can store print jobs temporarily in printer memory and print them later from the operator panel.
Epson AcuLaser C2900 Series User’s Guide Storing Print Jobs In the print driver, you can specify a setting that enables you to store print jobs in temporary memory. For example, select a job type other than Normal Print in the Paper / Output tab of the PCL 6 driver. The job will be stored in temporary memory until you request to print it from the operator panel or turn off the printer. Printing the Stored Jobs Once jobs are stored, you can use the operator panel to specify printing.
Epson AcuLaser C2900 Series User’s Guide If you enter an invalid password, the message “Wrong password Re-enter” appears. Wait three seconds, or press the button to return to the screen for user selection. When you enter a valid password, you have access to all print jobs matching the user name and password you entered. The print jobs matching the password you entered appear on the screen. You can then choose to print or to delete jobs matching the password you entered.
Epson AcuLaser C2900 Series User’s Guide 3. From Paper Tray, select Tray1, Tray2, or Auto Paper Select. 4. From 2 Sided Print, select 2 Sided Print or 2 Sided, Flip on Short Edge. Note: For details on the 2 Sided Print and 2 Sided, Flip on Short Edge options, see “Using Booklet Print” on page 88. 5. Click OK.
Epson AcuLaser C2900 Series 2 Sided, Flip on Short Edge User’s Guide Assumes binding along the short edge of the page (top edge for portrait orientation and left edge for landscape orientation). The following illustration shows short-edge binding for portrait and landscape pages: Portrait Landscape Selecting Printing Options Selecting Printing Preferences (Windows) Printer preferences control all of your print jobs, unless you override them specifically for a job.
Epson AcuLaser C2900 Series User’s Guide 2. Right-click the icon for your printer, and then select Printing Preferences. 3. Select the Advanced Settings tab, and then click Defaults. 4. Make selections on the driver tabs, and then click OK to save your selections. Note: For more information about Windows print driver options, click Help on the print driver tab to view the online help.
Epson AcuLaser C2900 Series User’s Guide Printing Options for Windows Operating System Driver Tab Printing Options Windows XP, Windows XP x 64bit, Windows Server 2003, Windows Server 2003 x 64bit, Windows Vista, Windows Vista x 64bit, Windows Server 2008, Windows Server 2008 x 64bit, Windows Server 2008 R2, Windows 7, or Windows 7 x 64bit Paper / Output tab ❏ Job Type ❏ Saved Settings ❏ 2 Sided Print ❏ Output Color ❏ Quantity ❏ Paper Summary ❏ Paper Size ❏ Paper Tray ❏ Paper Type ❏
Epson AcuLaser C2900 Series Operating System Driver Tab Printing Options Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, or Windows 7 Watermarks / Forms tab ❏ ❏ Windows XP, Windows XP x 64bit, Windows Server 2003, Windows Server 2003 x 64bit, Windows Vista, Windows Vista x 64bit, Windows Server 2008, Windows Server 2008 x 64bit, Windows Server 2008 R2, Windows 7, or Windows 7 x 64bit Advanced Settings tab User’s Guide Watermarks ❏ New Watermark ❏ New Watermark (Bitmap) ❏
Epson AcuLaser C2900 Series User’s Guide Mac OS X Print Driver Printing Options: The table shown below uses Mac OS X 10.6 TextEdit as an example.
Epson AcuLaser C2900 Series Item Printing Options Image Options ❏ Output Color ❏ Image Quality ❏ Brightness ❏ Basic Features/Advanced Features ❏ Image Type ❏ Image Adjustment ❏ Screen ❏ Color Balance ❏ Defaults ❏ Feature Sets ❏ Gray Guaranteed ❏ Feed Orientation ❏ Paper Type ❏ Substitute Tray ❏ Custom Paper Auto Orientation ❏ Image Enhancement ❏ Draft Mode ❏ Skip Blank Pages ❏ Halftone Screen Lock ❏ High speed for monochrome documents ❏ Trapping ❏ Letterhead Du
Epson AcuLaser C2900 Series User’s Guide ❏ “Loading Print Media in the Standard 250-Sheet Tray and the Optional 250-Sheet Paper Cassette Unit” on page 73 ❏ “Setting Paper Sizes and Types” on page 81 Defining Custom Paper Sizes Before printing, set the custom size on the print driver. Note: When setting the paper size on the print driver and the operator panel, be sure to specify the same size as the actual print media used. Setting the wrong size for printing can cause printer failure.
Epson AcuLaser C2900 Series User’s Guide 9. Click OK twice. Printing on Custom Size Paper Use the following procedures to print using either the Windows or Mac OS X print drivers. Using the Windows Print Driver To print on custom size paper using the PCL 6 driver as an example: Note: The way to display the printer Properties dialog box differs according to the application software. Refer to the manual of each application software. 1. From the File menu, select Print. 2.
Epson AcuLaser C2900 Series User’s Guide 4. In the Custom Page Sizes window, click +. A newly created setting “Untitled” is displayed in the list. 5. Double-click “Untitled” and enter the name for the setting. 6. Enter the size of the original document in the Width and Height boxes of Paper Size. 7. Specify Non-Printable Area if necessary. 8. Click OK. 9. From the File menu, select Print. 10. Click Print in the Print dialog box to start printing.
Epson AcuLaser C2900 Series User’s Guide The following table shows how the printer works with Auditron.
Epson AcuLaser C2900 Series User’s Guide Checking Status of Print Data Checking Status (Windows Only) Printer information and status are displayed on the Status Monitor window. Double-click the Status Monitor printer icon on the taskbar at the bottom right of the screen. From the displayed window, check the column Status. You can change the display contents with the button on the left of the Status Monitor window.
Epson AcuLaser C2900 Series User’s Guide Printing a Printer Settings Page To verify detailed printer settings, print a printer settings page. A printed printer settings page also allows you to verify whether or not options have been installed properly. See Also: “Understanding the Printer Menus” on page 104 1. Press the (Menu) button. 2. Select Report/List, and then press the button. 3. Select Printer Settings, and then press the button. The printer settings page is printed.
Epson AcuLaser C2900 Series User’s Guide ❏ If the selection is a menu, the menu is opened and the first system setting in the menu appears. ❏ If the selection is a menu item, the default menu setting for the menu item appears. (The current user default menu setting is marked with an asterisk (*).) Each menu item has a list of values for the menu item. A value can be: ❏ A phrase or word to describe a setting ❏ A numerical value that can be changed ❏ An On or Off setting 4.
Epson AcuLaser C2900 Series User’s Guide 4. Click Next. 5. Select the Print Server check box, and then click Next. 6. Click Install. For Windows Server 2008 R2: 1. Click Start — Administrative Tools — Server Manager. 2. Select Add Roles from the Action menu. 3. Select the Print and Document Services check box on the Server Roles window in the Add Roles Wizard, and then click Next. 4. Click Next. 5. Select the Print Server check box, and then click Next. 6. Click Install.
Epson AcuLaser C2900 Series User’s Guide ❏ If no WSD printer is displayed in the list, enter the printer’s IP address manually to create a WSD printer. To enter the printer’s IP address manually, follow the instructions below. For Windows Server 2008 R2, to create a WSD printer, you must be a member of Administrators group. 1. Click The printer that I want isn’t listed. 2. Select Add a printer using a TCP/IP address or hostname and click Next. 3. Select Web Services Device from Device type. 4.
Epson AcuLaser C2900 Series User’s Guide Chapter 6 Using the Operator Panel Menus Understanding the Printer Menus When your printer is connected to a network and available to a number of users, the access to the Admin Menu can be limited. This prevents other users from using the operator panel to inadvertently change a user default that has been set by the administrator. However, you can use your print driver to override user defaults and select settings for individual print jobs.
Epson AcuLaser C2900 Series User’s Guide PS Fonts List Purpose: To print a sample of the available PS fonts. Job History Purpose: To print a detailed list of the print jobs that have been processed. This list contains the last 20 jobs. Error History Purpose: To print a detailed list of paper jams and fatal errors. Print Meter Purpose: To print the reports for the total number of pages printed.
Epson AcuLaser C2900 Series User’s Guide Admin Menu Use the Admin Menu menu to configure a variety of printer features. PCL Settings Use the PCL Settings menu to change printer settings that only affect jobs using the PCL emulation printer language. Note: Values marked by an asterisk (*) are the factory default menu settings. Paper Tray Purpose: To specify the default paper tray.
Epson AcuLaser C2900 Series User’s Guide US Folio-8.5x13 Legal - 8.5x14 Executive Monarch Env. DL Env - 110x220 C5 Env - 162x229 #10Env - 4.1x9.5 New Custom Size Portrait (Y) 297 mm* Specifies the length of the custom size paper. 127 - 355 mm Landscape (X) 210 mm* Specifies the width of the custom size paper. 77 - 215 mm *1 The default for Output Size varies depending on country-specific factory. inch series Letter - 8.5x11*1 US Folio-8.5x13 Legal - 8.
Epson AcuLaser C2900 Series New Custom Size Portrait (Y) 11.7 inch* User’s Guide Specifies the length of the custom size paper. 5.0-14.0 inches Landscape (X) 8.3 inch* Specifies the width of the custom size paper. 3.0-8.5 inches *1 The default for Output Size varies depending on country-specific factory. Note: Selecting a custom size for the paper size prompts you to enter a custom length and width. Orientation Purpose: To specify how text and graphics are oriented on the page.
Epson AcuLaser C2900 Series User’s Guide Values: Courier* Helvetica ITC A G Go Dm Courier It Helvetica Ob ITC A G Go DmOb Courier Bd Helvetica Bd ZapfC MdIt Courier BdIt Helvetica BdOb ZapfDingbats LetterGothic CourierPS CG Times LetterGothic It CourierPS Ob CG Times It LetterGothic Bd CourierPS Bd CG Times Bd Albertus Md CourierPS BdOb CG Times BdIt Albertus XBd SymbolPS Univers Md Clarendon Cd Palatino Roman Univers MdIt Coronet Palatino It Univers Bd Marigold Palatino
Epson AcuLaser C2900 Series Times BdIt ITC A G Go BkOb User’s Guide GaramondKrsvHlb Symbol Set Purpose: To specify a symbol set for a specified font. Values: ROMAN-8* WIN L1 ISO-6 ISO L1 WIN L2 ISO-11 ISO L2 WIN L5 ISO-15 ISO L5 DESKTOP ISO-17 ISO L6 PS TEXT ISO-21 PC-8 MC TEXT ISO-60 PC-8 DN MS PUB ISO-69 PC-775 MATH-8 WIN 3.
Epson AcuLaser C2900 Series User’s Guide Font Pitch Purpose: To specify the font pitch for scalable mono spaced fonts, within the range of 6.00 to 24.00. The default is 10.00. Font pitch refers to the number of fixed-space characters in a horizontal inch of type. For nonscheduled mono spaced fonts, the pitch is displayed, but cannot be changed. Note: The Font Pitch menu is only displayed for fixed or mono spaced fonts. Form Line Purpose: To set the number of lines in a page.
Epson AcuLaser C2900 Series User’s Guide Values: On* Enables the Image Enhance feature. Off Disables the Image Enhance feature. Hex Dump Purpose: To help isolate the source of a print job problem. With Hex Dump selected, all data sent to the printer is printed in hexadecimal and character representation. Control codes are not executed. Values: Disable* Disables the Hex Dump feature. Enable Enables the Hex Dump feature. Draft Mode Purpose: To save toner by printing in the draft mode.
Epson AcuLaser C2900 Series Add-CR User’s Guide The CR command is added. CR=CR, LF=CR-LF, FF=CR-FF CR-XX The CR and LF commands are added. CR=CR-LF, LF=CR-LF, FF=CR-FF Output Color Purpose: To specify the color mode to Color or Black and White. This setting is used for a print job that does not specify a print mode. Values: Black and White* Prints in the black and white mode. Color Prints in the color mode.
Epson AcuLaser C2900 Series User’s Guide Values: Does not set the runtime of a PostScript job. Off* On 1 min. Sets the runtime of a PostScript job. 1-900 min. Paper Select Mode Purpose: To set the way to select the paper tray for PostScript mode. Values: Auto* Automatically selects the paper tray for PostScript mode. Select FromTray Manually selects the paper tray for PostScript mode. Output Color Purpose: To set the default color for PostScript. Values: Color* Prints in color mode.
Epson AcuLaser C2900 Series User’s Guide Values: Auto* Detects the Ethernet settings automatically. 10BASE-T Half Uses 10BASE-T Half-duplex. 10BASE- T Full Uses 10BASE-T Full-duplex. 100BASE- TX Half Uses 100BASE-TX Half-duplex. 100BASE- TX Full Uses 100BASE-TX Full-duplex. 1000BASE- T Full Uses 1000BASE-T Full-duplex. TCP/IP Purpose: To configure TCP/IP settings. Values: IP Mode Dual Stack* Uses both IPv4 and IPv6 to set the IP address. IPv4 Uses IPv4 to set the IP address.
Epson AcuLaser C2900 Series IPv4 IPsec Get IP Address User’s Guide DHCP / Autonet* Sets the IP address automatically. A random value in the range of 169.254.1.0 to 169.254.254.255 that is not currently in use on the network is set as the IP address. The subnet mask is set as 255.255.0.0. BOOTP Sets the IP address using BOOTP. RARP Sets the IP address using RARP. DHCP Sets the IP address using DHCP. Panel Use this option when you want to set the IP address manually on the operator panel.
Epson AcuLaser C2900 Series Port9100 IPP SMB (TCP/IP) WSD SNMP (UDP/IP) StatusMessenger InternetServices Bonjour(mDNS) HTTP-SSL/TLS User’s Guide Disable Disables the Port9100 port. Enable* Enables the Port9100 port. Disable Disables IPP port. Enable* Enables IPP port. Disable* Disables SMB TCP/IP port. Enable Enables SMB TCP/IP port. Disable Disables WSD port. Enable* Enables WSD port. Disable Disables the Simple Network Management Protocol (SNMP) UDP port.
Epson AcuLaser C2900 Series Sets the address mask for Filter n. No. n / Mask (n is 1–5.) No. n / Mode (n is 1– 5.) User’s Guide Off* Disables the IP Filter feature for Filter n. Accept Accepts an access from the specified IP address. Reject Rejects an access from the specified IP address. IEEE 802.1x Note: ❏ IEEE 802.1x feature is available only when the printer is connected using LAN cable and it is available only when the IEEE 802.1 authentication is enabled. ❏ To enable IEEE 802.
Epson AcuLaser C2900 Series TBCP Sets the PostScript communications protocol to TBCP. Binary Sets the PostScript communications protocol to Binary. User’s Guide USB Settings Use the USB Settings menu to change printer settings affecting a USB port. Note: Values marked by an asterisk (*) are the factory default menu settings. Port Status Purpose: To specify whether to enable the USB port. The change becomes effective after the printer is turned off and then on again.
Epson AcuLaser C2900 Series User’s Guide Note: Values marked by an asterisk (*) are the factory default menu settings. Power Saver Time Purpose: To specify the time for transition to power saver mode. Values: Low Power Timer 3min* Specifies the time taken by the printer to enter Low Power mode after it finishes a job. 3–60 min. Sleep Timer 6min* Specifies the time taken by the printer to enter Sleep mode after it has entered Low Power mode. 1–6 min.
Epson AcuLaser C2900 Series User’s Guide 4min Fault Time-out Purpose: To specify the amount of time the printer waits before canceling a job that stops abnormally. The print job is cancelled if the time-out time is exceeded. Values: Disables the fault time-out. Off On* Sets the amount of time the printer waits before canceling a job that stops abnormally. 60sec* 3–300 sec. Job Time-out Purpose: To specify the amount of time the printer waits for data to arrive from the computer.
Epson AcuLaser C2900 Series Date Format yy/mm/dd User’s Guide Sets the date format. mm/dd/yy dd/mm/yy* Time Format *1 The default for Date 12H Sets the time in 12-hour format. 24H* Sets the time in 24-hour format. Format varies depending on country-specific factory default. Audio Tones Purpose: To configure settings for tones emitted by the printer during operation or when a warning message appears.
Epson AcuLaser C2900 Series AutoClear Alert All Tones User’s Guide Off* Does not emit a tone 5 seconds before the printer performs auto clear. On Emits a tone 5 seconds before the printer performs auto clear. Off Disables all the alert tones. On* Sets the volume of all the alert tones at once. mm / inch Purpose: To specify the default measurement unit displayed after the numeric value on the operator panel. Values: Millimeters (mm)* Selects millimeter as the default measurement unit.
Epson AcuLaser C2900 Series User’s Guide Values: Off* Does not automatically print a job history report. On Automatically prints a job history report. The Job History report can also be printed using the Report/List menu. Print ID Purpose: To specify a location where the user ID is printed. Values: Off* Does not print the user ID. Top Left Prints the user ID on the top left of the page. Top Right Prints the user ID on the top right of the page.
Epson AcuLaser C2900 Series User’s Guide Banner Sheet Note: Banner Sheet feature is available only when the optional 250-sheet paper cassette unit is installed on the printer. Purpose: To specify the position of banner sheet, and also specify the tray in which the banner sheet is loaded. Values: Insert Position Select Tray Off* Does not print the banner sheet. Start Sheet Inserted before the first page of every job. End Sheet Inserted after the last page of every job.
Epson AcuLaser C2900 Series User’s Guide Substitute Tray Purpose: Specifies whether to use paper of a different size when the paper that is loaded in the specified tray does not match the paper size settings for the current job. Values: Off* No tray size substitute accepted. Larger Size Substitutes paper of next largest size. When there is no larger paper size, the printer substitutes paper of nearest size. Closest Size Substitutes paper of nearest size.
Epson AcuLaser C2900 Series User’s Guide Values: Disable* Does not print on both sides of letterhead. Enable Prints on both sides of letterhead. Low Toner Msg Purpose: To specify whether to show the alert message when the toner is low. Values: Off Does not show the alert message when the toner is low. On* Shows the alert message when the toner is low.
Epson AcuLaser C2900 Series User’s Guide Adjust BTR Purpose: To specify the transfer roller voltage adjustment for each paper type. The default settings may not give the best output on all paper types. If you see mottles on the print output, try to increase the voltage. If you see white spots on the print output, try to decrease the voltage. Note: The print quality changes depending on the setting values you select for this item.
Epson AcuLaser C2900 Series User’s Guide The default settings may not give the best output on all paper types. When the printed paper has curled, try to lower the temperature. When the toner does not fuse on the paper properly, try to increase the temperature. Note: The print quality changes depending on the setting values you select for this item.
Epson AcuLaser C2900 Series User’s Guide Adjust ColorRegi Purpose: To manually perform color registration adjustment. Manual Color Registration Adjustments are required when the printer is initially installed and after the printer is moved. Note: The Adjust ColorRegi feature can be configured when Auto Adjust Regi is set to Off. Values: Auto Adjust Automatically performs color registration correction. ColorRegi Chart Prints a color registration chart.
Epson AcuLaser C2900 Series User’s Guide Toner Refresh Purpose: To clean the toner in each toner cartridge. Values: Yellow Crtrdg Cleans the toner in the yellow toner cartridge. Magenta Crtrdg Cleans the toner in the magenta toner cartridge. Cyan Crtrdg Cleans the toner in the cyan toner cartridge. Black Crtrdg Cleans the toner in the black toner cartridge. Drum Refresh Purpose: To clean the surface of the drum cartridge. Initialize NVM Purpose: To initialize the non-volatile (NV) memory.
Epson AcuLaser C2900 Series User’s Guide Purpose: To clear all files stored as Secure Print, Sample Print, and Stored Print in the RAM disk. Values: All Clear Deletes all files stored as Secure Print and Sample Print in the RAM disk. Secure Document Deletes all files stored as Secure Print in the RAM disk. Stored Document Deletes all files stored as Stored Print in the RAM disk. Non-Genuine Purpose: To use toner cartridge of another manufacturer.
Epson AcuLaser C2900 Series User’s Guide Values: Sets the altitude of the location where the printer is installed. 0m* 1000m 2000m 3000m Secure Settings Use the Secure Settings menu to set a password to limit access to the menus. This prevents items from being changed accidentally. Note: Values marked by an asterisk (*) are the factory default menu settings. Panel Lock Purpose: To set a limited access to Admin Menu with a password, and to set or change the password.
Epson AcuLaser C2900 Series User’s Guide Values: Does not allow an administrator to log in after one error entry attempt. Off* On 5 times* Sets the number of error entry attempts allowed when an administrator logs in. 1-10 Tray Settings Use the Tray Settings menu to define the print media loaded in the standard 250-sheet tray and the optional 250-sheet paper cassette unit. Note: Values marked by an asterisk (*) are the factory default menu settings.
Epson AcuLaser C2900 Series User’s Guide Values: Paper Size A4 - 210x297* mm series A5 - 148x210 B5 - 182x257 Letter - 8.5x11 US Folio-8.5x13 Legal - 8.5x14 Executive Monarch Env. Monarch Env. L DL Env- 110x220 DL Env. L C5 Env- 162x229 #10Env- 4.1x9.5 New Custom Size Portrait (Y) 297 mm* 127 - 355 mm Landscape (X) 210 mm* 77 - 215 mm Specifies the length of the custom size paper. Specifies the width of the custom size paper.
Epson AcuLaser C2900 Series inch series User’s Guide Letter - 8.5x11* US Folio-8.5x13 Legal - 8.5x14 A4 - 210x297 A5 - 148x210 B5 - 182x257 Executive Monarch Env. Monarch Env. L DL Env- 110x220 DL Env. L C5 Env- 162x229 #10Env- 4.1x9.5 New Custom Size Portrait (Y) 11.7 inch* 5.0-14.0 inches Landscape (X) 8.3 inch* 3.0-8.5 inches Specifies the length of the custom size paper. Specifies the width of the custom size paper.
Epson AcuLaser C2900 Series Paper Type User’s Guide Plain* Light Card Heavy Card Envelope Labels Letterhead LW Gloss Card HW Gloss Card Hole Punched Colored Special Display Screen *1 The default for Paper Off Does not display a popup menu that prompts to set Paper Type and Paper Size when paper is loaded in the standard 250-sheet tray. On* Displays a popup menu that prompts to set Paper Type and Paper Size when paper is loaded in the standard 250-sheet tray.
Epson AcuLaser C2900 Series User’s Guide Values: Paper Size mm series A4 - 210x297*1 A5 - 148x210 B5 - 182x257 Letter - 8.5x11 US Folio - 8.5x13 Legal - 8.5x14 Executive inch series Letter - 8.5x11*1 US Folio - 8.5x13 Legal - 8.
Epson AcuLaser C2900 Series User’s Guide Panel Lock Function This feature prevents unauthorized users from changing settings made by the administrator. However, you can select settings for individual print jobs using the print driver. Enabling the Panel Lock 1. Press the (Menu) button. 2. Select Admin Menu, and then press the button. 3. Select Secure Settings, and then press the 4. Select Panel Lock, and then press the button. 5. Select Panel Lock Set, and then press the 6.
Epson AcuLaser C2900 Series 3. Enter the password, and then press the button. 4. Select Secure Settings, and then press the 5. Select Panel Lock, and then press the button. button. 6. Select Panel Lock Set, and then press the 7. Select Disable, and then press the User’s Guide button. button. 8. Enter the current password, and then press the button. Setting the Power Saver Time Option You can set the power saver time for the printer.
Epson AcuLaser C2900 Series 2. Select Admin Menu, and then press the User’s Guide button. 3. Select Maintenance Mode, and then press the 4. Select Initialize NVM, and then press the button. button. 5. Ensure that Are You Sure? appears, and then press the button. The printer restarts automatically to apply the settings.
Epson AcuLaser C2900 Series User’s Guide Chapter 7 Troubleshooting Clearing Jams Careful selection of appropriate print media and proper loading allow you to avoid most jams. See Also: ❏ “About Print Media” on page 67 ❏ “Supported Print Media” on page 69 Note: Before buying large quantities of any print media, it is recommended that you try a sample first. Avoiding Jams ❏ Use only recommended print media.
Epson AcuLaser C2900 Series User’s Guide ❏ Push the tray in firmly after loading. ❏ Ensure that all cables that connect to the printer are correctly attached. ❏ Overtightening the guides may cause jams. ❏ Wipe the feed roll in the tray or SSF with a cloth that is slightly dampened with water if jams caused by misfeeding paper occur frequently.
Epson AcuLaser C2900 Series 1 Fuser Unit 2 Optional Duplex Unit 3 Optional 250-Sheet Paper Cassette Unit 4 Standard 250-Sheet Tray 5 Single Sheet Feeder (SSF) 6 Front Cover User’s Guide Clearing Paper Jams From the SSF Important: Protect the drums of the drum cartridge against bright light. If the front cover remains open for more than 5 minutes, print quality may deteriorate. Note: To resolve the error displayed on the LCD panel, you must clear all print media from the print media path. 1.
Epson AcuLaser C2900 Series User’s Guide 2. Remove the standard 250-sheet tray from the printer, and then pull out the jammed paper remaining inside the printer. If you cannot remove the jammed paper or cannot find any jammed paper there, go to the next step to remove the jammed paper from the inside of the printer. 3. Push the side button to open the front cover.
Epson AcuLaser C2900 Series User’s Guide 4. Open the belt unit until it stops and remove the jammed paper. Confirm that there are no scraps of paper remaining inside the printer. 5. Close the belt unit, and push at the top of the unit until it clicks.
Epson AcuLaser C2900 Series User’s Guide 6. Close the front cover. 7. Insert the standard 250-sheet tray into the printer, and push until it stops. Important: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. Clearing Paper Jams From the Standard 250-Sheet Tray Important: Protect the drums of the drum cartridge against bright light. If the front cover remains open for more than 5 minutes, print quality may deteriorate.
Epson AcuLaser C2900 Series User’s Guide 1. Pull the standard 250-sheet tray out of the printer carefully. Hold the tray with both hands, lift the front slightly, and remove it from the printer. 2. Remove all the jammed and/or creased paper from the tray. 3. Pull the jammed paper out carefully to avoid tearing it. If you cannot remove the paper, go to the next step to remove the jammed paper from the inside of the printer.
Epson AcuLaser C2900 Series User’s Guide 4. Push the side button to open the front cover. 5. Open the belt unit until it stops and remove the jammed paper. Confirm that there are no scraps of paper remaining inside the printer.
Epson AcuLaser C2900 Series User’s Guide 6. Close the belt unit, and push at the top of the unit until it clicks. 7. Close the front cover. 8. Insert the standard 250-sheet tray into the printer, and push until it stops. Important: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
Epson AcuLaser C2900 Series User’s Guide Clearing Paper Jams From the Fuser Unit Important: ❏ Ensure nothing touches or scratches the surface (black-colored film) of the belt unit. Scratches, dirt, or oil from your hands on the film of the belt unit may reduce print quality. ❏ Protect the drums of the drum cartridge against bright light. If the front cover remains open for more than 5 minutes, print quality may deteriorate.
Epson AcuLaser C2900 Series User’s Guide 4. Lift the levers at both ends of the fuser unit, and remove the jammed paper. If you are still unable to remove the paper, go to the next step. c Caution: The fuser unit is hot. Do not touch it, doing so may cause burns. 5. Open the cover of the fuser unit and remove the jammed paper. 6. Close the cover of the fuser unit and press down the levers at both ends of the fuser unit.
Epson AcuLaser C2900 Series User’s Guide 7. Confirm that there are no scraps of paper remaining inside the printer, and then close the belt unit. 8. Close the front cover. Clearing Paper Jams From the Optional Duplex Unit Note: To resolve the error displayed on the LCD panel, you must clear all print media from the print media path. 1. Push the side button to open the front cover.
Epson AcuLaser C2900 Series User’s Guide 2. Open the cover of the optional duplex unit. 3. Remove the jammed paper from the optional duplex unit. 4. Close the cover of the optional duplex unit. 5. Close the front cover. Clearing Paper Jams From the Optional 250-Sheet Paper Cassette Unit Note: To resolve the error displayed on the LCD panel, you must clear all print media from the print media path. 1. Pull the optional 250-sheet paper cassette unit out of the printer carefully.
Epson AcuLaser C2900 Series User’s Guide Note: Paper in the optional 250-sheet paper cassette unit feeds to the printer from the front of the standard 250-sheet tray, therefore paper jammed in the standard 250-sheet tray can block the optional 250-sheet paper cassette unit in the printer, preventing you from opening it. Look for the jammed paper sequentially, starting with the optional 250-sheet paper cassette unit. 2. Remove all jammed and/or creased paper from the cassette unit. 3.
Epson AcuLaser C2900 Series User’s Guide 4. Push the side button to open the front cover. 5. Open the belt unit until it stops and remove the jammed paper. Confirm that there are no scraps of paper remaining inside the printer.
Epson AcuLaser C2900 Series User’s Guide 6. Close the belt unit, and push at the top of the unit until it clicks. 7. Close the front cover. Note: If the paper jam message is not cleared after you close the front cover, pull out the standard 250-sheet tray and check if there is a jammed paper in the opening of the tray. 8. Insert the optional 250-sheet paper cassette unit into the printer, and push until it stops. Important: Do not use excessive force on the tray.
Epson AcuLaser C2900 Series User’s Guide Jam Problems Standard 250-Sheet Tray Misfeed Jam Problem Action Print media misfeeds occur in the standard 250-sheet tray. Ensure that the standard 250-sheet tray is properly inserted. If the problem persists, verify that the correct print media is being used. Verify that the correct print media is being used. See Also: “Usable Print Media” on page 69 If not, use the print media recommended for the printer.
Epson AcuLaser C2900 Series User’s Guide SSF Misfeed Jam Problem Action Print media misfeeds occur in the SSF. Ensure that the SSF is properly inserted. If the problem persists, verify that the correct print media is being used. Verify that the correct print media is being used. See Also: “Usable Print Media” on page 69 If not, use the print media recommended for the printer. If the problem persists, ensure that the print media is not damp. Ensure that the print media is not curled.
Epson AcuLaser C2900 Series User’s Guide Optional 250-Sheet Paper Cassette Unit Misfeed Jam Problem Action Print media misfeeds occur in the optional 250-sheet paper cassette unit. Ensure that the optional 250-sheet paper cassette unit is properly inserted. If the problem persists, ensure that the side cover is closed. Ensure that the side cover is closed. If the problem persists, verify that the correct print media is being used. Verify that the correct print media is being used.
Epson AcuLaser C2900 Series User’s Guide Regi Jam (Exit Sensor On JAM) Problem Action Regi jam (Exit Sensor On JAM) occurs. Ensure that the drum cartridge is installed correctly. If the problem persists, replace the drum cartridge if you have a spare cartridge as instructed in “Replacing the Drum Cartridge” on page 210. Replace the drum cartridge if you have a spare cartridge as instructed in “Replacing the Drum Cartridge” on page 210.
Epson AcuLaser C2900 Series User’s Guide SSF Multi-feed Jam Problem Action Print media multiple feeds occur in the SSF. Ensure that the media type you are using. If using coated paper, load coated paper one sheet at a time. If using other type of print media, use print media that is not dump. Load coated paper one sheet at a time. If the problem persists, fan the print media. Use print media that is not dump. If the problem persists, fan the print media. Fan the print media.
Epson AcuLaser C2900 Series User’s Guide Display Problems Problem Action After the printer is turned on, the display on the LCD panel is blank, keeps showing Please wait..., or the back light is not lit. Turn off the printer, wait for 10 seconds, and turn on the printer. Self Test Message appears on the LCD panel. When the test is completed, Ready is displayed. Menu settings changed from the operator panel have no effect.
Epson AcuLaser C2900 Series User’s Guide Problem Action Print media misfeeds or multiple feeds occur in the standard 250-sheet tray or SSF. Ensure that the print media you are using meets the specifications for your printer. See Also: “Usable Print Media” on page 69 Fan the print media before loading it in the standard 250-sheet tray. Ensure that the print media is loaded correctly. Ensure that the width and length guides of the print media sources are adjusted correctly.
Epson AcuLaser C2900 Series Problem Action Cannot print from the standard 250-sheet tray because the print media in the tray is curled. Load the print media into the SSF. User’s Guide Print Quality Problems Note: In this section, some procedures use the operator panel or EpsonNet Config.
Epson AcuLaser C2900 Series User’s Guide Problem Action The output is too light. The toner cartridges may be low or need to be replaced. Confirm the amount of toner in each toner cartridge. 1. Check the toner level in the Printer Status window. 2. Replace the toner cartridges as necessary. If the problem persists, disable Draft Mode in the print driver. Disable Draft Mode in the print driver. The following procedure uses the PCL 6 driver as an example. 1.
Epson AcuLaser C2900 Series User’s Guide Toner Smears or Print Comes Off Problem Action Toner smears or print comes off. The print media surface may be uneven. Try changing the Paper Type setting in the print driver. For example, change the plain paper to heavy using a PCL 6 driver. 1. On the Paper / Output tab, change the Paper Type setting. If the problem persists, verify that the correct print media is being used. Verify that the correct print media is being used.
Epson AcuLaser C2900 Series User’s Guide Random Spots/Blurred Images Problem Action The printed result has random spots or is blurred. Ensure that the toner cartridges are installed correctly. See Also: “Installing a Toner Cartridge” on page 208 If the problem persists, ensure that the drum cartridge is installed correctly. Ensure that the drum cartridge is installed correctly.
Epson AcuLaser C2900 Series User’s Guide Problem Action The entire output is blank. The toner cartridges may be low or need to be replaced. Confirm the amount of toner in each toner cartridge. 1. Check the toner level in the Printer Status window. 2. Replace the toner cartridges as necessary. If the problem persists, disable Draft Mode in the print driver. Disable Draft Mode in the print driver. The following procedure uses the PCL 6 driver as an example. 1.
Epson AcuLaser C2900 Series User’s Guide Streaks Appear on the Output Problem Action Streaks appear on the output. The toner cartridges may be low or need to be replaced. Confirm the amount of toner in each toner cartridge. 1. Check the toner level in the Printer Status window. 2. Replace the toner cartridges as necessary. If the problem persists, replace the drum cartridge if you have a spare cartridge. Replace the drum cartridge if you have a spare cartridge.
Epson AcuLaser C2900 Series User’s Guide Problem Action Part or the entire output is black. Ensure Output Color is set to Color in the print driver. The following procedure uses the PCL 6 driver as an example. 1. On the Image Options tab, ensure that the Output Color is set to Color. If the problem persists, replace the drum cartridge if you have a spare cartridge. Replace the drum cartridge if you have a spare cartridge.
Epson AcuLaser C2900 Series User’s Guide Vertical Blanks Problem Action The printed result has vertical blanks. Ensure the light path is not covered. 1. Remove the drum cartridge, and keep it in the dark place. See Also: “Replacing the Drum Cartridge” on page 210 2. Check the light path, and then remove the shielding. 3. Re-install the drum cartridge. See Also: “Installing the Drum Cartridge” on page 212 If the problem persists, replace the drum cartridge if you have a spare cartridge.
Epson AcuLaser C2900 Series User’s Guide Mottle Problem Action The printed result has mottled appearance. Verify that the print media recommended for the printer is being used. If you use non-recommended print media, use the print media recommended for the printer. If the problem persists, contact the Epson local representative office or an authorised dealer. Adjust the transfer bias. 1. On the operator panel, press the (Menu) button and select Admin Menu — Maintenance Mode — Adjust BTR. 2.
Epson AcuLaser C2900 Series Problem Action The printed result has ghosting. If the type of the ghosting is positive ghost: User’s Guide Replace the drum cartridge if you have a spare cartridge. See Also: ❏ “Replacing the Drum Cartridge” on page 210 ❏ “Installing the Drum Cartridge” on page 212 If the problem persists, contact the Epson local representative office or an authorised dealer.
Epson AcuLaser C2900 Series Problem Action The printed result has light-induced fatigue pattern. Replace the drum cartridge if you have a spare cartridge. User’s Guide See Also: ❏ “Replacing the Drum Cartridge” on page 210 ❏ “Installing the Drum Cartridge” on page 212 If the problem persists, contact the Epson local representative office or an authorised dealer. Fog Problem Action The printed result is foggy. Replace the drum cartridge if you have a spare cartridge.
Epson AcuLaser C2900 Series Problem Action Bead-Carry-Out (BCO) is happening. Replace the drum cartridge if you have a spare cartridge. User’s Guide See Also: ❏ “Replacing the Drum Cartridge” on page 210 ❏ “Installing the Drum Cartridge” on page 212 If the problem persists, contact the Epson local representative office or an authorised dealer.
Epson AcuLaser C2900 Series User’s Guide Problem Action The printed result has jagged characters. Set Screen to Fineness in the print driver. The following procedure uses the PCL 6 driver as an example. 1. On the Advanced Settings tab, set Screen under Items: to Fineness. If the problem persists, set Image Quality to High Quality in the print driver. Set Image Quality to High Quality in the print driver. The following procedure uses the PCL 6 driver as an example. 1.
Epson AcuLaser C2900 Series Problem Action The printed result has banding. Replace the drum cartridge if you have a spare cartridge. User’s Guide See Also: ❏ “Replacing the Drum Cartridge” on page 210 ❏ “Installing the Drum Cartridge” on page 212 If the problem persists, contact the Epson local representative office or an authorised dealer. Auger Mark Problem Action The printed result has auger mark. Replace the drum cartridge if you have a spare cartridge.
Epson AcuLaser C2900 Series User’s Guide Problem Action The output is wrinkled. Verify that the correct print media is being used. The output is stained. If excessive wrinkles occur, use paper or other media from a new package. See Also: ❏ “Usable Print Media” on page 69 ❏ “About Print Media” on page 67 If not, use the print media recommended for the printer. If the problem with printing on an envelope persists, check the wrinkle of the envelope.
Epson AcuLaser C2900 Series User’s Guide Damage on the Leading Edge of Paper Problem Action The output is damaged on its leading edge. When using the SSF, reverse the paper and then try again. If the problem persists, change the paper with another one and then try again. When using the standard 250-sheet tray or optional 250-sheet paper cassette unit, change the paper and then try again. If the problem persists, contact the Epson local representative office or an authorised dealer.
Epson AcuLaser C2900 Series Problem Action The top and side margins are incorrect. Ensure that the margins are set correctly on the application being used. User’s Guide If the problem persists, contact the Epson local representative office or an authorised dealer. Color Registration Is out of Alignment Problem Action Color registration is out of alignment. Execute auto color registration adjustment. (Menu) button and select Admin Menu — 1.
Epson AcuLaser C2900 Series User’s Guide Protrudent/Bumpy Paper Problem Action Printed surface got protrudent/bumpy. Clean up the fuser unit. 1. Load one sheet of paper on the SSF, and then print a solid image all over paper. 2. Load the printed sheet with the side to be printed on facing down, and then print a blank sheet of paper. If the problem persists, contact the Epson local representative office or an authorised dealer.
Epson AcuLaser C2900 Series 5. Select Auto Adjust, and then press the User’s Guide button. 6. Ensure that Are You Sure? appears, and then press the button. Auto adjust is performed. Printing the Color Registration Chart 1. Press the (Menu) button. 2. Select Admin Menu, and then press the button. 3. Select Maintenance Mode, and then press the button. 4. Select Adjust ColorRegi, and then press the button. 5. Select ColorRegi Chart, and then press the button. 6.
Epson AcuLaser C2900 Series User’s Guide When the value is 0 for each color, you do not need to adjust the color registration for the fast scan. When the value is not 0, enter the value using the procedure in “Entering Values” on page 185. * Straightest line Slow Scan On the Chart 2 of the color registration chart, find the medium line within the range of white area for each color pattern (Y, M, and C).
Epson AcuLaser C2900 Series User’s Guide Entering Values * Lattice pattern Using the operator panel, enter the values found in the color registration chart to make adjustments. 1. Press the (Menu) button. 2. Select Admin Menu, and then press the button. 3. Select Maintenance Mode, and then press the button. 4. Select Adjust ColorRegi, and then press the button. 5. Select Enter Number, and then press the button. 6. Ensure that Enter (LY, LM, LC) appears. 7.
Epson AcuLaser C2900 Series User’s Guide 9. Ensure that Enter (RY, RM, RC) appears. 10. Press the or button to specify the values for RY, RM, and RC. Note: To move the cursor to the next value, press the 11. Press the button. button. 12. Ensure that Enter (PY, PM, PC) appears. 13. Press the or button to specify the values for PY, PM, and PC. Note: To move the cursor to the next value, press the 14. Press the button. button. 15. Select ColorRegi Chart, and then press the button. 16.
Epson AcuLaser C2900 Series User’s Guide Problems With Installed Optional Accessories Problem Action The optional 250-sheet paper cassette unit does not work correctly. Ensure that the optional 250-sheet paper cassette unit is correctly installed on the printer. Re-install the optional 250-sheet paper cassette unit.
Epson AcuLaser C2900 Series User’s Guide Important: When an error message is displayed, the print data remaining on the printer and the information accumulated in the memory of the printer are not secured. Message What You Can Do Insert Fuser Turn off the printer and wait for 40 minutes. Open the front cover and make sure that the fuser unit is fully installed. 010-317 Insert Fuser Restart Printer Fuser Error Restart Printer Turn off the printer.
Epson AcuLaser C2900 Series User’s Guide Message What You Can Do Erase Flash Err Turn off the printer, and turn it on again. Contact customer support if this failure is repeated.
Epson AcuLaser C2900 Series Message What You Can Do Certificate Fail Contact your system administrator. User’s Guide Contact Admin. Error 016-520 Restart Printer Certificate Fail Contact Admin. Error 016-521 Restart Printer Certificate Fail Contact Admin. Error 016-522 Restart Printer Certificate Fail Contact Admin. Error 016-523 Restart Printer Certificate Fail Contact Admin. Error 016-524 Restart Printer Certificate Fail Contact your system administrator. Contact Admin.
Epson AcuLaser C2900 Series User’s Guide Message What You Can Do Format Error Turn off the printer, and turn it on again. Contact customer support if this failure is repeated. Press Ok Button Error 016-737 Press Ok Button Protection Error Press Ok Button Error 016-741 Press Ok Button Check Sum Error Press Ok Button Error 016-744 Press Ok Button Job Ticket Error Press the button, or wait for 30 seconds for the printer to recover.
Epson AcuLaser C2900 Series Message What You Can Do Limit Exceeded Printable page limit is exceeded. Contact your system administrator. User’s Guide Press Ok Button Error 016-759 Press Ok Button Invalid Job Press Ok Button Press the button to clear the message and cancel the current print job. Confirm the configuration of the printer on the print driver. Error 016-799 Press Ok Button USB Host Error The device is not supported. Remove it from the USB port.
Epson AcuLaser C2900 Series Message What You Can Do Over Heat Wait for a while until the printer cools down. User’s Guide Please Wait... Error 042-700 Please Wait... Jam at Tray 1 Remove the standard 250-sheet tray and jammed paper. Open and close the front cover. Check Tray 1 Open Front Cover Press Ok Button Press the button. to continue Jam at Tray 2 Remove the optional 250-sheet paper cassette unit and jammed paper. Open and close the front cover.
Epson AcuLaser C2900 Series User’s Guide Message What You Can Do Chk Manual Feed Pull the jammed paper out of the SSF. Open and close the front cover. Remove Paper Open and close Front Cover Remove paper Remove the paper from the SSF. from Manual Feed Reseat paper Pull the paper out of the SSF. Reload the paper in the SSF. of Manual Feed Duplexer Error Restart Printer Turn off the printer. Confirm that the optional duplex unit is correctly installed, and turn on the printer.
Epson AcuLaser C2900 Series User’s Guide Message What You Can Do Waste Full Black Cartridge Open the side cover. Remove the used black cartridge, and install a new cartridge. Insert Open the front cover, and make sure that the drum cartridge is fully installed. Drum Cartridge XXXXXXXXXXXXXXXX Clean the CTD sensor.
Epson AcuLaser C2900 Series User’s Guide Message What You Can Do M - CRUM Error Turn off the printer. Confirm the magenta cartridge is correctly installed, and turn on the printer. Contact customer support if this failure is repeated. Restart Printer Error 093-951 Restart Printer C - CRUM Error Restart Printer Turn off the printer. Confirm the cyan cartridge is correctly installed, and turn on the printer. Contact customer support if this failure is repeated.
Epson AcuLaser C2900 Series User’s Guide Message What You Can Do RAM Error Remove the unsupported additional memory module. Contact customer support if this failure is repeated. Restart Printer Error 116-320 Restart Printer Contacting Service When you call for printer service, be prepared to describe the problem you are experiencing or the error message on the LCD panel. You need to know the model type and serial number of your printer. See the label located inside the side cover of your printer.
Epson AcuLaser C2900 Series User’s Guide Non-Genuine Mode When toner within a toner cartridge is end of its service life, the Replace XXXX Print Cartridge (XXXX: Yellow, Magenta, Cyan, or Black) message appears. When you want to use the printer in Non-Genuine mode, program the mode and replace the toner cartridge. Important: If you use the printer in the Non-Genuine mode, the performance of the printer may not be at its optimum.
Epson AcuLaser C2900 Series User’s Guide Chapter 8 Maintenance Cleaning the Printer This section describes how to clean the printer in order to maintain it in good condition and print clean printouts all the time. w Warning: When cleaning this product, use the designated cleaning materials exclusive to it. Other cleaning materials may result in poor performance of the product. Never use aerosol cleaners, or it may catch fire and cause explosion.
Epson AcuLaser C2900 Series User’s Guide 3. Push the side button to open the front cover. 4. Open the belt unit. 5. Turn the four drum cartridge lock levers 90-degrees counterclockwise.
Epson AcuLaser C2900 Series User’s Guide 6. Hold the drum cartridge levers, and then pull out the drum cartridge. Note: Keep the drum cartridge in a dark place. If the front cover remains open for more than 5 minutes, print quality may deteriorate. 7. Clean the feed roll inside the printer with a dry cloth. 8. Insert the drum cartridge until the line on the handle aligns with the white line on the printer.
Epson AcuLaser C2900 Series User’s Guide 9. Turn the four drum cartridge lock levers 90-degrees clockwise to lock the drum cartridge. 10. Close the belt unit, and push at the top of the unit until it clicks. 11. Close the front cover.
Epson AcuLaser C2900 Series User’s Guide 12. Insert the standard 250-sheet tray into the printer, and push until it stops. Important: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. Cleaning the Color Toner Density (CTD) Sensor Clean the Color Toner Density (CTD) sensor only when an alert for the CTD sensor is shown on the Printer Status window or operator panel. 1. Turn off the printer and disconnect the power cord. 2.
Epson AcuLaser C2900 Series User’s Guide 3. Push the side button to open the front cover. 4. Open the belt unit. 5. Clean the CTD sensor inside the printer with a clean dry cotton swab.
Epson AcuLaser C2900 Series User’s Guide 6. Close the belt unit, and push at the top of the unit until it clicks. 7. Close the front cover. 8. Insert the standard 250-sheet tray into the printer, and push until it stops. Important: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
Epson AcuLaser C2900 Series User’s Guide Replacing Toner Cartridges Epson toner cartridges are available only through Epson. It is recommended that you use Epson toner cartridges for your printer. Epson does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Epson. w Warning: ❏ Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner for the spills.
Epson AcuLaser C2900 Series User’s Guide When a toner cartridge reaches its usable life-span, the following messages appear on the LCD panel. Message Action Replace XXXX Toner Cartridge Soon The toner cartridge has become end of its service life. Replace the old toner cartridge with a new one. Important: ❏ When placing a used toner cartridge on the floor or on a table, place a few sheets of paper under the toner cartridge to catch any toner that may spill.
Epson AcuLaser C2900 Series User’s Guide 2. Push the latch(es) backwards to pop open the toner cartridge(s) that you want to replace. 3. Pull the cartridge holder until it clicks, and then pull out the toner cartridge. Important: Always pull the toner cartridge out slowly so you do not spill any toner. Installing a Toner Cartridge 1. Unpack a new toner cartridge of the desired color and shake it five to six times to distribute the toner evenly.
Epson AcuLaser C2900 Series User’s Guide Note: ❏ Ensure that the color of the new toner cartridge matches that on the handle before replacing it. ❏ Handle the toner cartridge carefully to avoid spilling of the toner. 2. Insert the toner cartridge into the associated cartridge holder, and then slide the latch of the toner cartridge. 3. Close the side cover.
Epson AcuLaser C2900 Series User’s Guide Replacing the Drum Cartridge This section describes how to replace the drum cartridge. Important: ❏ Protect the drums of the drum cartridge against bright light. If the front cover remains open for more than 5 minutes, print quality may deteriorate. ❏ Ensure nothing touches or scratches the surface (black-colored film) of the belt unit. Scratches, dirt, or oil from your hands on the film of the belt unit may reduce print quality.
Epson AcuLaser C2900 Series User’s Guide 3. Open the belt unit. 4. Turn the four drum cartridge lock levers 90-degrees counterclockwise. 5. Hold the drum cartridge levers, and then pull out the drum cartridge.
Epson AcuLaser C2900 Series User’s Guide Installing the Drum Cartridge 1. Open the drum cartridge packaging. 2. Take out the drum cartridge from the packaging. 3. Completely pull out the eight yellow ribbons from the drum cartridge. 4. Remove the rear protective cover from the drum cartridge.
Epson AcuLaser C2900 Series User’s Guide Note: Do not remove the front protective cover at this moment. 5. Insert the drum cartridge until the line on the handle aligns with the white line on the printer. 6. Turn the four drum cartridge lock levers 90-degrees clockwise to lock the drum cartridge. 7. Remove the front protective cover from the drum cartridge.
Epson AcuLaser C2900 Series User’s Guide Important: Ensure that you do not hit the belt unit when removing the front protective cover. 8. Close the belt unit, and push at the top of the unit until it clicks. 9. Close the front cover.
Epson AcuLaser C2900 Series User’s Guide 10. Insert the standard 250-sheet tray into the printer, and push until it stops. Important: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. Replacing the Fuser Unit This section describes how to replace the fuser unit. c Caution: Before removing the fuser unit, turn off the printer and wait for 40 minutes until the fuser unit cools down.
Epson AcuLaser C2900 Series User’s Guide 2. Remove any paper in the output tray. 3. Push the side button to open the front cover. 4. Open the belt unit.
Epson AcuLaser C2900 Series User’s Guide 5. Pinch the gray lever on the right side of the fuser unit and lower the lever toward you. 6. Hold both sides of the fuser unit. Next, slightly raise the right side while holding down the left side, and slide out the fuser unit. Installing the Fuser Unit 1. Insert the protrusions of the new fuser unit into the two slots of the printer. Note: ❏ Hold both sides of the fuser unit with your hands.
Epson AcuLaser C2900 Series User’s Guide ❏ Make sure that the fuser unit is firmly set in the slots and cannot be moved easily. 2. Push the fuser unit forward until the right groove of the snaps into place. 3. Close the belt unit, and push at the top of the unit until it clicks.
Epson AcuLaser C2900 Series User’s Guide 4. Close the front cover. 5. Reconnect the power cord to the power connector and turn on the printer. Resetting the Counter of the Fuser Unit After replacing the fuser unit, use the operator panel to reset the counter of the fuser unit. 1. Press the (Menu) button. 2. Select Admin Menu, and then press the button. 3. Select Maintenance Mode, and then press the 4. Select Reset Fuser, and then press the button. button. 5.
Epson AcuLaser C2900 Series User’s Guide Removing the Feed Roll Unit in the Standard 250-Sheet Tray 1. Pull the standard 250-sheet tray out of the printer about 200 mm. Hold the standard 250-sheet tray with both hands, and remove it from the printer. Note: Ensure that you remove all the paper from the standard 250-sheet tray before removing the feed roll unit. 2. Holding the feed roll tabs with your fingers, pull the feed roll unit out of the groove in the axle.
Epson AcuLaser C2900 Series User’s Guide Installing the Feed Roll Unit in the Standard 250-Sheet Tray 1. Align the new feed roll unit with the groove on the axle. 2. Insert the feed roll unit into the axle until it snaps. The protrusions fit completely into the slots and the roller hook reseats into the groove on the axle. 3. Load paper in the standard 250-sheet tray, and then insert the standard 250-sheet tray into the printer and push until it stops. Important: Do not use excessive force on the tray.
Epson AcuLaser C2900 Series User’s Guide Ordering Supplies Certain consumables and routine maintenance items need to be ordered occasionally. Each supply includes installation instructions on the box. Consumables Important: Use of consumables/periodical replacement parts not recommended by Epson can impair machine quality and performance. Use only consumables/periodical replacement parts recommended by Epson.
Epson AcuLaser C2900 Series User’s Guide Important: This printer is designed to provide the most stable performance and print quality when used with the consumables recommended by Epson. Not using consumables recommended for this machine degrades the performance and printing quality of the printer. You could also incur charges if the machine breaks down. To receive customer support and achieve the optimum performance of the printer, be sure to use consumables recommended by Epson.
Epson AcuLaser C2900 Series User’s Guide Managing the Printer Checking or Managing the Printer with EpsonNet Config When the printer is installed in a TCP/IP environment, you can use EpsonNet Config to check the printer status, the remaining volume of consumables, and the paper loaded in this printer. You can also use EpsonNet Config to configure printer settings. Note: When using the printer as a local printer, you cannot use EpsonNet Config.
Epson AcuLaser C2900 Series ® User’s Guide ® The following procedure uses Microsoft Windows XP as an example. 1. Click start — All Programs — EPSON — Status Monitor — Activate Status Monitor. The Select Printer window appears. 2. Click the name of the desired printer from the list. 3. The Printer Status window appears. For details about the functions of Status Monitor, refer to the online Help.
Epson AcuLaser C2900 Series User’s Guide When printing color data, which has been converted by using ICC profile on an application, with the Color (Auto) setting, the data is printed by color even if it seems to be black and white data on the monitor. In that case, Total Impression is increased. When doing 2-sided printing, a blank page may be inserted automatically depending on the settings of the application. In this case, the blank page is counted as one page.
Epson AcuLaser C2900 Series User’s Guide 2. Remove any paper in the output tray and slide the output tray extension inside the printer. 3. Pull the standard 250-sheet tray out of the printer about 200 mm. Hold the standard 250-sheet tray with both hands, and remove it from the printer. 4. Lift the printer and move it gently. Note: If you move the printer over a long distance, remove the toner cartridges from the printer to prevent toner from spilling, and pack the printer inside a box.
Epson AcuLaser C2900 Series User’s Guide 5. Insert the standard 250-sheet tray into the printer, and push until it stops. Important: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. 6. Adjust the color registration before using your printer.
Epson AcuLaser C2900 Series User’s Guide 2. Turn the screw on the control board cover counterclockwise, and open the cover. Note: Loosen the screw. You do not need to remove the screw. 3. Push the clips on both sides of the slot outward. 4. Hold the memory module and pull it straight out.
Epson AcuLaser C2900 Series User’s Guide 5. Close the control board cover, and turn the screw clockwise. 6. Turn on the printer. Removing the Optional Duplex Unit 1. Turn off the printer and disconnect the power cord. 2. Push the side button to open the front cover.
Epson AcuLaser C2900 Series User’s Guide 3. Lift the lever of the optional duplex unit. 4. Hold both sides of the optional duplex unit, and then pull out the optional duplex unit. 5. Close the front cover.
Epson AcuLaser C2900 Series User’s Guide 6. Reconnect the power cord to the power connector and turn on the printer. Removing the Optional 250-Sheet Paper Cassette Unit 1. Turn off the printer. 2. Disconnect the power cord from the power connector on the rear of the printer.
Epson AcuLaser C2900 Series User’s Guide 3. Pull the standard 250-sheet tray out of the printer about 200 mm. Hold the standard 250-sheet tray with both hands, and remove it from the printer. 4. Remove the two screws joining the printer and the optional 250-sheet paper cassette unit by unscrewing them with a coin or similar object. 5. Gently lift the printer off the optional 250-sheet paper cassette unit, and place it on a level surface.
Epson AcuLaser C2900 Series c User’s Guide Caution: Two people are required to lift the printer. 6. Insert the standard 250-sheet tray into the printer, and push until it stops. 7. Reconnect all cables into the rear of the printer and turn on the printer.
Epson AcuLaser C2900 Series User’s Guide Appendix A Where To Get Help Contacting Epson Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact Epson support services for assistance. If Epson support for your area is not listed below, contact the dealer where you purchased your product.
Epson AcuLaser C2900 Series User’s Guide World Wide Web (http://www.epson.com.tw) Information on product specifications, drivers for download, and products enquiry are available. Epson HelpDesk (Phone: +0800212873) Our HelpDesk team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Repair service center: Telephone number Fax number Address 02-23416969 02-23417070 No.
Epson AcuLaser C2900 Series User’s Guide Telephone number Fax number Address 06-2221666 06-2112555 No.141, Gongyuan N. Rd., North Dist., Tainan City 704, Taiwan 07-5520918 07-5540926 1F., No.337, Minghua Rd., Gushan Dist., Kaohsiung City 804, Taiwan 07-3222445 07-3218085 No.51, Shandong St., Sanmin Dist., Kaohsiung City 807, Taiwan 08-7344771 08-7344802 1F., No.113, Shengli Rd.
Epson AcuLaser C2900 Series User’s Guide Epson Hotline (Phone: (66)2685-9899) Our Hotline team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Help for Users in Vietnam Contacts for information, support, and services are: Epson Hotline (Phone): 84-8-823-9239 Service Center: 80 Truong Dinh Street, District 1, Hochiminh City Vietnam Help for Users in Indonesia Contacts for informat
Epson AcuLaser C2900 Series User’s Guide Epson Service Center Jakarta Mangga Dua Mall 3rd floor No 3A/B Jl. Arteri Mangga Dua, Jakarta Phone/Fax: (62) 21-62301104 Bandung Lippo Center 8th floor Jl. Gatot Subroto No.2 Bandung Phone/Fax: (62) 22-7303766 Surabaya Hitech Mall lt IIB No. 12 Jl. Kusuma Bangsa 116 – 118 Surabaya Phone: (62) 31-5355035 Fax: (62)31-5477837 Yogyakarta Hotel Natour Garuda Jl. Malioboro No. 60 Yogyakarta Phone: (62) 274-565478 Medan Wisma HSBC 4th floor Jl. Diponegoro No.
Epson AcuLaser C2900 Series User’s Guide Help for Users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited.
Epson AcuLaser C2900 Series Phone: 603-56288288 Fax: 603-56288388/399 User’s Guide Epson Helpdesk ❏ Sales enquiries and product information (Infoline) Phone: 603-56288222 ❏ Enquiries on repair services & warranty, product usage and technical support (Techline) Phone: 603-56288333 Help for Users in India Contacts for information, support, and services are: World Wide Web (http://www.epson.co.in) Information on product specifications, drivers for download, and products enquiry are available.
Epson AcuLaser C2900 Series Location Telephone number Fax number Cochin 0484-2357950 0484-2357950 Coimbatore 0422-2380002 NA Pune 020-30286000 /30286001/30286002 020-30286000 Ahmedabad 079-26407176 / 77 079-26407347 User’s Guide Helpline For Service, Product info or to order a cartridge - 18004250011 (9AM - 9PM) - This is a Toll-free number.
Epson AcuLaser C2900 Series User’s Guide ❏ Enquiries on repair service and warranty Where To Get Help 243
Epson AcuLaser C2900 Series User’s Guide Index 2 C 2 Sided Print.........................................................................88 2 Sided, Flip on Short Edge................................................89 2-Sided................................................................................108 Cancel Job button................................................................19 Canceling a print job...........................................................
Epson AcuLaser C2900 Series Disabling the Panel Lock..................................................139 Display Problems...............................................................163 Draft Mode.........................................................................112 Drum Cartridge...................................................................17 Drum Refresh.....................................................................131 Dual Stack........................................................
Epson AcuLaser C2900 Series K Kensington lock...................................................................20 L Labels..........................................................................128, 129 Landscape...........................................................................108 Lattice pattern....................................................................185 LCD.......................................................................................18 LCD Panel...........................
Epson AcuLaser C2900 Series PCL Macro List..................................................................104 PCL Settings.......................................................................106 Peer-to-Peer.........................................................................52 Plain............................................................................128, 129 Port Status..........................................................................119 Port9100.....................................
Epson AcuLaser C2900 Series Security Slot...................................................................18, 20 Selecting Options (Macintosh)..........................................92 Selecting Options (Windows)............................................90 Selecting Printing Options.................................................89 Selecting Printing Preferences (Windows)......................89 Sending print job.................................................................83 Service.............
