User`s guide
Table Of Contents
- FRONT MATTER
- CONTENTS
- INTRODUCTION
- CHAP 1-SETTING UP YOUR SYSTEM
- CHAP 2-RUNNING SETUP AND INSTALLING DRIVERS
- Using SETUP
- Starting the SETUP Program
- Using the System Setup Option
- Using the Fixed Disk Setup Option
- Using the Advanced System Setup Options
- Setting the Boot Options
- Using the Extended Features Options
- Setting the Security and Anti-Virus Options
- Using the Green PC Features
- Exiting SETUP
- Post-SETUP Procedures
- Installing the IDE Drivers
- Installing Video Drivers
- Using SETUP
- CHAP 3-USING YOUR COMPUTER
- CHAP 4-INSTALLING AND REMOVING OPTIONS
- CHAP 5-INSTALLING AND REMOVING DRIVERS
- CHAP 6-TROUBLESHOOTING
- Identifying Your System
- The Computer Will Not Start
- The Computer Does Not Respond
- Keyboard Problems
- Mouse Problems
- Monitor Problems
- Diskette Problems
- Diskette Drive Problems
- Hard Disk Drive Problems
- Password Problems
- Software Problems
- Printer or Scanner Problems
- Option Card Problems
- Memory Module Problems
- Controller Problems
- External Cache Problems
- APPENDIX A SPECIFICATIONS
- CPU and Memory
- Controllers
- Interfaces
- Mass Storage
- Keyboard
- Mouse
- SETUP Program
- Power Supply
- Option Slot Power Limits
- Physical Characteristics
- Environmental Requirements
- Options Available from EPSON
- Tested Operating Environments
- System Memory Map
- Video Resolutions and Colors
- Hard Disk DriveTypes
- Drive Option Information
- DMA Assignments
- Hardware Interrupts
- System I/O Address Map
- Connector Pin Assignments
- GLOSSARY
- INDEX
Printer or Scanner Problems
The printer or scanner does not work at all.
Check that the printer or scanner has power and is properly
connected to the computer. Also make sure your printer has
paper in it. If you are using more than one serial port, check the
primary and secondary port settings (COM1 and COM2) in
your application program and in the SETUP program.
If you connected a scanner to the parallel port, make sure you
set the port for bidirectional operation (EPP mode or ECP
mode) by changing the setting of the LPT Extended Mode
option in SETUP; see Chapter 2 for more information. If you
use EPP or ECP mode, check your parallel device software
documentation for the correct DMA channel (DRQ) setting;
then set jumpers JP17 and JP18 to match the setting, if
necessary.
The printer prints garbled information.
Check the printer manual for the printer’s correct DIP switch or
control panel settings. Also, make sure you have the proper
drivers installed for your printer and make sure you‘ve
selected the correct printer within your software application.
Option Card Problems
A newly installed option card is not working correctly.
Make sure the option card is installed correctly and is
well-seated in its slot. Run SETUP to update your configuration
after you install the card and perform setup procedures for any
software you are using with the card.
6-12
Troubleshooting