Specifications

Make sure that your interface cable meets the specifications for
the printer and computer. If you are using a parallel interface,
make sure the parallel interface cable is a 6-foot double-
shielded, twisted-paired cable.
If you are using the serial interface, be sure you have selected
the appropriate interface (RS-232C or RS-422) and that the
settings on the SERIAL MENU match the settings of your
computer. See your computer manual for the correct settings.
Make sure that your software is properly set up for your
printer.
The imaging cartridge may be empty. Use the SelecType
TONER setting as described in Chapter 4 to see how much
toner is remaining. If toner is low (E F), replace the imaging
cartridge as described in the Read This First guide.
Printer doesn’t print and the On Line light is off
Press the On Line button once to set the printer on line (the
On line light comes on).
Font selected with software
co mmands won’t print
If you are using a cartridge font, make sure you have installed
the correct font cartridge. Also make sure that the orientation
(portrait or landscape) matches the selected font.
Some or all of the output is garbled or printed as asterisks
Make sure that both ends of the interface cable are plugged in
Securely.
If you are using a parallel interface, make sure the parallel
interface cable is a Hoot double-shielded, twisted-paired cable.
Troubleshooting and hdaintenance
6-5